35 results found for FOOT DROP Clinics in CITY OF LONDON, CENTRAL LONDON

Well looked after by attentive staff

Excellent service. Only minor problem for me was hearing clearly what some staff said (pitch, softly spoken, not speaking directly to me)

Nice place, very clean with friendly staff who look after you.

Nice clean hospital with lovely attentive staff

Test test test

Very welcoming receptionist and clean waiting room.

Cromwell Hospital is generally always a good experience.

Excellent , friendly team

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I would like to praise Natasha. You will see on my record that I have had over 25 scans. I know what takes away my worries and helps me. Natasha's attitude and help to manage my worries and to listen to me made it easier. I would recommend that she shares her attitude approach to colleagues but also other scans in London. You all are leading this. Trust me as a patient with over 5 years of scans with you and Ch. Mews. Thank you.