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Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

Date: November 5,2025 Time : 10:32 Am Location: GP Receptionist Area Reef Mall I walked in to see the GP doctor.The receptionist adviced me to go to primecorp,saying that all the GPs were there.I was hesistant to go, as my colleague had informed me that her check up was done at Reef mall.To confirm, I called my colleague,and she confirmed that her visit indeed at reef mall. I then returned to the receptionist and explained that my insurance is covered at reef mall.I also mentioned that i could see the internal medicine doctor there,as my colleague had advised.However,the receptionist argued with me and said that I would to pay AED 50,speaking with a rude facial expression.I replied that was fine to pay. I politely told him that next time,he should provide clearer advice to customers,as we may not know all the details.He continued agruing, so I stopped him and said that if he had just apologized,I would have understood.I then left Unfortunately,I forgot to get his name. The receptionist was MALE; nationality unknown Big Thanks to the staff in the Internal medicine department from the receptionist to the doctor for being so hepful and friendly.

UPANDRUNNING Medical Center LLC

Pain Management, Chiropractic, + 9 more

I have been attending this clinic for the past month or so , I have to say my daughters physio Therapiest Daniela in Up and running have been absolutely phenomenal, super passionate 100% with about daughter case. , her passion wanting to see the best for my daughter’s scoliosis absolutely made me as a mother at ease comfortable to drive more than half an hour to clinic just to have my daughter in her hands . She was the first one to find out about my daughter shorter leg than the other leg and how it affected her hip and the way she stands. We were able to fix this problem that was one the biggest stress for me as a mother Super happy and grateful already see tremendous results with my daughters back and pain gone 98% of the time. Thanks is not enough . Will drive even an hour if I have to, have to say one of the best physio Therapiest I dealt with in Dubai. Super friendly, patient, great teacher to my daughter even though she had a bad injury in her arm yet she gave her all to help my daughter Thank you a million and so glad God led me to you .

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

I had a terrible experience at Prime Medical Centre Al Nahda Sharjah. I visited three times for a lab test with my wife, and the service was extremely bad. The reception staff kept giving conflicting information about the timing—first saying we could come in the morning or evening, then insisting the test could only be done in the evening. When we went to the lab, the nurses gave us completely different instructions. The staff seem untrained and unaware of the proper procedures, and they do not communicate with each other. The service is very poor, and the staff’s behavior is unprofessional. I even spoke to the manager, Mr. Fayas, who was dismissive and acted like nothing was wrong. Overall, the service is a waste, and many other people were complaining in front of me. I strongly request that staff, especially reception and nurses, be properly trained on the procedures and timings. Except doctor

Dr. Kalpana Venkatanathan

General Practitioner

Thank you for sharing the feedback link. I hope this feedback will be taken into consideration and necessary improvements implemented. Please feel free to reach out to me if you need any further clarification or support. Issue: Currently, two separate tokens are required — one for the appointment and another for the payment. Even after taking a prior appointment, we are again asked to take a token upon visiting the center. I believe this process can be simplified — ideally by using a single token for all related transactions. Additionally, an e-token system could be introduced to make the process more efficient and sustainable — no paper required! After the consultation, another token needs to be taken near the cash counter, which seems unnecessary. The system should instead reuse the initial token and call the same number for payment on a FIFO (First In, First Out) basis.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I’m deeply grateful to DR.SIVAPRAKASH RATHANASWAMY for the outstanding care I received throughout my treatment and surgery. From the very first consultation, the doctor showed great compassion, professionalism, and expertise. Every step was clearly explained, which gave me confidence and peace of mind during a difficult time. The surgery went smoothly, and the post-operative care was exceptional. DR.SIVAPRAKASH RATHANASWAMY always took the time to listen to my concerns and ensured I was comfortable and informed. I truly appreciate the dedication, kindness, and skill that helped me through recovery. Thank you, DR.SIVAPRAKASH RATHANASWAMY , for your genuine care and for making a tough journey much easier. I highly recommend you to anyone seeking an experienced and compassionate oncologist.

Dr.B Clinic

Cosmetic (Aesthetic) Medicine, Dentistry, + 5 more

I had a waist sculpting and liposuction procedure with Dr. Basem Al Halabi, and my experience was absolutely amazing! From the first consultation, the doctor was professional, honest, and made me feel completely comfortable and confident. The results look natural and exactly how I imagined — my body is now perfectly contoured 🤍 Post-surgery care was excellent, and the medical team was very kind and attentive. Honestly, it was one of the best decisions I’ve ever made, and I truly recommend Dr. Bassam Al Halabi to anyone considering sculpting or liposuction. 🙏

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

I had a telehealth appointment which went all smooth but the follow up calls for my sick leave and medicines were so poor, nobody had contacted me or sent a payment link for such. Had multiple calls and it’s always the same response I’ll forward your call and then I’m kept on hold until the calls hangs up. Even after specifying that this is the scenario the response back is we will send an urgent message to reply back and again the same results. As, a patient I don’t think I need to keep doing follow up calls just to get my medications and reports.

Health Connect Clinic

Cosmetic (Aesthetic) Medicine, Dentistry, + 14 more

Every time I needed to get an appointment for me or my family, I was always happily surprised to be able to see quickly a doctor. They are all available, welcoming and the staff is very kind. A special mention to dentist Dr Noufel who is very attentive, understands the needs. And also Agnes, very smiling person that makes you feel immediately well. Generally speaking I've always appreciated the interactions and the supports with the different services, as well as my kids and husband.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

Prime Medical Center Barsha Heights is my go-to medical center because of their efficiency and excellent service. All the doctors I need are available here, covering every specialization I’ve ever required. The staff are professional, friendly, and quick to assist, making every visit smooth and stress-free. I really appreciate how organized and reliable they are — I always leave feeling well cared for. Highly recommended!

Dr Urmil Verma

Obstetrician & Gynaecologist

Dr. Verma and her nurse were absolutely wonderful. I truly felt cared for during my visit — Dr. Verma took her time to explain everything clearly and made sure I understood each detail. Her genuine kindness and professionalism made me feel very comfortable and reassured. Her nurse was also very attentive and caring. I really appreciate their warm and compassionate care.

Dr Amit Goel

ENT Surgeon

I got my sinus, adenoids & nasal septum surgery done with Dr Amit in February this year. It was a relief I can comfortably say now, as it has really helped me resolve my breathing issues. Dr Amit and his team were very professional in conducting the procedure and the follow ups after were also taken care of. Thank you for your support 🙏🙏

Dr. Ghalia Balish

Dentist

Dr. Ghalia is an outstanding pediatric dentist. She is gentle, caring, and exceptionally patient with children, making them feel comfortable and at ease throughout their visit. Her warm personality, professionalism, and expertise create a positive and reassuring experience for both kids and parents.

Dr Wasim Rauf Kadri

Internal Medicine Doctor

Thank you for the excellent care during my visit. I appreciate how thoroughly you listened to my concerns and provided clear explanations. Your approach made me feel comfortable and confident in the treatment plan. As I leave UAE for good, wishing you all the best to you.

Dr. Shimaa Ahmed Tolba

Dentist

علمتني دكتورة شيماء ان الطبيب الناجح هو من يجمع بين العلم والأخلاف والتعامل الراقي ويضع مخافة الله امام عينه في كل اجراء ....نفع الله بها وزادها علما ونورا وجزا الله والديها خير الجزاء علي حسن تربيتهم لها .....دكتورة ممتازة والله وانصح بها وبشدة

Dr Aqeel Farooque

Endocrinologist, Paediatrician

دكتور عقيل طبيب اكثر من ممتاز من حيث امانته وخبرته وعلمه في فهم وتشخيص وعلاج حالة المريض فضلا عن تعامله المريح فقد ساعدني في التشخيص والعلاج الصحيح لحالة ابنتي مريضة الغدد واتابع معه حالتها على مدارالخمس سنوات الماضية.

Dr Ola Fathi Ali Attia

Obstetrician & Gynaecologist

الدكتوره ما شاء الله على كثر ما مدحوها تستاهل المدح رحت عند دكاتره وايد لاكن هي الوحيده يلي عرفت العلاج صدق تستاهل كل الخير المفروض يعطونها قسم خاص لأنه القسم هاذا صغير مو مو مريح أتمنى حلها النجاح والصحه