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Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

My appointment was scheduled at 8:45 PM. Upon arrival, the male Filipino staff at the reception was on his phone and took around two minutes to notice me before directing me to the second reception for the Pulmonology Department. The doctor consultation itself was satisfactory. However, the nurse appeared to be in a hurry, likely due to shift ending, and I was instructed to go to another clinic for my nebulization. While I understand shift constraints, the transition was not handled well. At the second reception, the male Indian staff was rude when I asked where I could have the nebulization. He questioned me about who my nurse was—something I would not reasonably know, as nurses are not introduced to patients as they are in other hospitals. When I explained this, he simply told me to “go there and find a nurse myself,” which was unprofessional. When I eventually found a nurse, she administered the nebulization but left me unattended, instructed me to stay for 10 minutes, and told me to turn the machine off myself. She did not check on me again. During the treatment, the hose disconnected because it was not properly attached. Fortunately, I knew how to fix it myself. Overall, the experience reflected poor service, lack of coordination, and inadequate patient care, particularly from the reception and nursing staff. I hope this feedback helps improve patient experience moving forward.

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I had an appointment today with the urologist Dr. Abu Talib, who sits at the Arabian Center branch of Prime Medical. I visited him, saw his face, exchanged a couple of words. He asked me two questions and prescribed an ultrasound and a test. However, the doctor who was supposed to perform the ultrasound was not available, and I was told to come back tomorrow. Unfortunately, tomorrow wasn’t possible for me due to other commitments. I mentioned I would consult another doctor. At that point, he told me I had to pay for the consultation charges, despite not prescribing any medicine or providing any treatment. On top of that, he spoke to me very rudely. You can check my history—I’ve been using Prime Medical for a long time, including the Nadha branch, Arabian Center branch, Al Warqa branch, and Prime Hospital. You can check this under my registration number. I felt extremely bad about how the doctor behaved. Then, Mr. Ala helped me, and I consulted Dr. Saboor Rizvi Syed at the Prime Medical Reef Mall branch. Please ensure you follow up with the doctor to understand why he behaved so disrespectfully toward me.

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I would like to sincerely thank Dr. Kimlin George for the exceptional care and professionalism she provided during my recent visit. From the very first consultation, she was incredibly informative, patient, and thorough in her assessment. She took the time to listen carefully to my symptoms, explained everything clearly, and ensured I fully understood both the diagnosis and treatment plan. This is the first time I’ve felt that such proper care and genuine attention were given to my balance and vertigo concerns. Her methodical approach and depth of knowledge gave me great confidence and reassurance. I left the appointment feeling satisfied, well-informed, and optimistic about my recovery. I highly recommend Dr. Kimlin to anyone dealing with balance disorders or vertigo, you will be in truly capable and caring hands.

Dr. ahmed hassn

General Surgeon, Weight Loss & Bariatric Surgeon

I honestly can’t recommend Dr. Ahmed Fathy Hassn enough. He fixed my hernia and also removed a previous mesh repair that another surgeon had placed unnecessarily. From the start, it was clear that he really knew what he was doing. His skill and judgment are exceptional, and the results have made a huge difference to my comfort and daily life. What stood out to me just as much as his expertise is how kind and genuine he is. He’s calm, respectful, and takes the time to explain everything in a way that actually makes you feel at ease. Throughout the whole process — from consultation to recovery — I felt supported, listened to, and completely safe in his care. He’s a truly outstanding doctor and a rare one to find.

Dr. Ubaid Shah

Neurologist

Since being under the care of Dr. Ubaid Shah, our son has shown a remarkable improvement in his epilepsy. Dr. Shah was able to find the right treatment for him, which has made a huge difference in his quality of life and in ours as a family. We have regular check-ups, and Dr. Shah is always extremely attentive, caring, and accessible whenever we have needed him. He takes the time to listen, explain, and reassure us, which means more than words can say. Although this journey has been very challenging, we have always felt fully supported as a family. We are deeply grateful for Dr. Shah’s dedication, professionalism, and genuine compassion. We couldn’t ask for better care.

Eastman's Smile Solutions Dental Clinic

Dentistry

Dr. saba has been my orthodontist for the past 18 months , the most memorable months of my life. I’ve always had very messed up teeth. Also, the nurses and the rest of the staff are the sweetest. My braces journey was actually so much fun! They were finally taken off yesterday & I feel like a new person now, I just can’t stop smiling, my teeth look so perfect. Thank You so much Dr. Saba for being so understanding & caring about my situation, no one would’ve been able to do it like you did. I’ll always be grateful to you for that .

Dr. Ahmed Abouelenein

General Practitioner

I had a great experience with the dermatologist during my derma pen session. The doctor was very professional, gentle, and explained every step clearly, which made me feel comfortable and confident. The clinic was clean and well-organized, and the treatment was done with great care. I’m very satisfied with the results and would definitely recommend this doctor to anyone looking for safe and effective skin treatments.

Dr. Sivaprakash Rathanaswamy

Oncologist

I want to share my amazing experience with Dr.Sivaprakash Rathanaswamy (Oncologist specialist) during my surgery procedure till upto discharge period. He explained very clearly the procedure from the start till end and make the patient comfortable. His kindness.professional, and clear communication made me feel better. I cannot thank you enough also for his assistance ,nurse in the hospital they are very helpful.

Diversified Integrated Sports Clinic (DISC) - DHCC

Chiropractic, Family Medicine, + 5 more

Tried to book with Khalid on wa. It was a disaster . She proposes times that need 24 hrs gap to proposing other times where I confirm within less than 60 seconds only for her to say that slot is taken !!! Worst experience ever . Took me an hour to book 2 slots with back n forth. And the slots she proposed after it was booked is gonna make me stuck in traffic for 2 hours at least

Dr Mir Awais Talpur

General Practitioner

Overall, the visit went well. However, the only aspect I found unprofessional and quite irritating was that the doctor immediately suggested surgery. In my humble opinion, it would be more appropriate to first begin with a conservative treatment and monitor the progress. Surgery should be considered only as a last resort, and only if other treatment options prove ineffective.

Dr Zain Ladha

Functional Medicine Specialist, Holistic Therapist

Seeing Dr. Zain for Naturapathic and Functional medicine was a really positive experience. She’s clearly very experienced, but what stood out most was how much she cared and how much attention she gave. She walked me through her thinking, answered all my questions and made a plan that felt realistic and personalized. I’d recommend her without hesitation.

NeuroActive Health Hub

Chiropractic, Pain Management, + 2 more

I have been a patient with Dr. Nageena, for several Months and u am happy to have her. She is very communicative and at the same time straight forward and always eager to engage into a constructive therapy session. Furthermore the reception team is amazing. Very considerate, helpful and prompt. Thank you to all of them.

Dr. Leena J. Salman

Dentist

كانت زيارة عيادة الأسنان تجربة استثنائية بكل المقاييس، حيث تلاشت مخاوف الخوف التقليدية أمام لمسات من الرعاية الفائقة والمهنية العالية. استقبال دافئ، بيئة نظيفة ومريحة، وفريق عمل مبتسم جعل التجربة آمنة ولطيفة، محولةً إجراءات العلاج إلى فن يعيد للابتسامة بريقها وثقتها، مع نتائج مذهلة تتجاوز التوقعات.

Arya Clinic

Family Medicine, Obstetrics & Gynaecology, + 2 more

الزيارات جميعها استقبال اكثر من ممتاز ويستحق الزيارة وذلك للمتابعة ما بعد الخروج من المركز وتعامل العاملين بالعيادة بشكل راقي وجميل ابتسامة تنقل من وجوه الموجودين وكادر طبي متعاون بجميع الاستفسارات وخبرة عالية واشكر المتابع الاخ محسن على تعاونه الدائم والدكتور المختص احمد وجميع الطاقم

King China Tcm Acupuncture Centre

Traditional Chinese Medicine

Authentic traditional medicine practiced with deep knowledge and care. The practitioner’s understanding of ancient healing principles is evident in every treatment. Felt genuine relief and balance after sessions. A rare place where centuries-old wisdom meets modern wellness needs.

Dr. Raghdah Alzuhairy

Dentist

An amazing experience with Dr Raghdah from start to finish, really focused on ensuring my teeth were perfect before completing the Invisalign process. Really thorough, personable, would highly recommend going to see her!