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Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

Dr. Insia Nasreen (General Practitioner) was extremely unprofessional. She was dismissive, rude, and offered no support. Instead of examining me properly for my ear infection, she immediately referred me to the ENT in Room 2, which resulted in me paying extra for both her consultation and the ENT. The ENT then referred me again to an ultrasound. I took sick leave from work due to severe ear swelling overnight. By the time I reached the clinic, the swelling had reduced after home remedies, but I still needed a medical check. After seeing three doctors and confirming there was no active infection, I simply requested a one-day sick leave certificate that my company requires. Dr. Insia Nasreen refused, saying she “cannot issue sick leave” because she had already referred me to ENT. When I returned to the ENT, he had already left for the day. The staff themselves told me the GP could issue it. When the nurse asked on my behalf, the doctor opened the door, saw me there standing with the nurse, and immediately raised her voice, saying, “I CANNOT issue a sick leave, and just because I am a GP doesn’t mean I can give sick leaves.” And I chuckled about what she said, she even shouted, “WHY ARE YOU LAUGHING? You have no respect.” Her behaviour was shocking, uncalled for, and completely unacceptable. No doctor should speak to a patient like that—especially someone already unwell. The clinic itself is good, but this doctor is not. She was rude, unprofessional, and lacked basic ethics and respect and patient care. Patients deserve better.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

Miss reya or rea , the assistant of doctor basil (dentist) was very unprofessional and gave us nothing but an attitude. This woman should not be in the field as she was portraying BAD ATTITUDE TOWARDS PATIENTS! They made my husband look pathetic and we were just asking HOW WAS THE WHOLE PROCESS for THE APPROVAL THAT SHE KEPT TELLING US! So i called my medical benefits and explained everything to them (that she didnt even know the details) & she just kept telling me nonsense things! After paying the co payment for the insurance, SHE TOLD US TO WAIT 2-3HRS and its 8:30PM in the evening and she didnt tell any of these when we talked on the phone! VERY UNPROFESSIONAL!! I have been told that it was a direct billing and i understand they mustve misunderstood the policy, i didnt have any problem with paying but being so ridiculously rude is unacceptable! Not to mention while she was talking to me SHE WAS FROWNING AND DOESNT SEEM LIKE SHE'S INTERESTED WITH OUR INQUIRY. INDEED A VERY BAD EXPRIENCE!

Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I had a waiting time of 1 hour 40 minutes which wasnt informed prior from the reception counter at the time of token collection.I understand waiting time of walk in patients cant be determined at the beginning but they even didnt inform am a walk in patient because i approached the counter assuming i made my appointment through online which didnt happen for some reason..they didnt inform me at all i dont have an online appointment at the first place and only informed am a walk in patient after an hour when i re approached the counter..am agreeing to the fact that online appointments should be considered first but at the same time some balance to walk in patients could be considered..Myself & my family used to be a regular customers of this warqa center but never coming back again because of this horrible experience.

Dr Heba El Awamry

Cosmetic Doctor, Dermatologist

كانت اول تجربة تجميليه الي بعد محاربة السرطان و كان وجهي جدا تعبان و مبين عليه المرض و جيت عند دكتورة هبة العوامري في مركز لومير و نصحتي شو المناسب لبشرتي و اعطتني خطة علاجيه كامله و طولت بالها علي و شرحلتي كل شي و كانت حنونه كتيييير و هي بتسوي العلاج على وجهي و طويلة باااال على الاخر و اليوم حمد الله بعد نتائج اسبوعين ما شاء الله وجهي رجع متل اول و احسن و فعلا عملتلي افضل علاج مناسب الي و لاحتياجاتي و ل طلبي ما تخيلت شكلي يتغير ب هاي طريقه الطبيعيه و ابدا مو مبين انو مسويه شي تجميلي اما وجهي صار فريش اكتر و صحي و طبيعي و في حيويه حمد الله شكرا شكرا كتير دكتورة هبة العوامري على احلى نتائج شفتها منك و عنجد انك اروع دكتوره و شكر كتير لكل طاقم يلي موجود ب مركز لومير ب نادي العين للسيدات كلكم رائعين و بشوشين

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

All good. Just please establish a process of patient preference. My preference is not to be called, but WhatsApp or e-mail. In Dubai, it is extremely busy and overwhelming with calls, creating noise, distraction, and interruption to our daily lives or tasks on hand. As a medical centre who also encourages patient's mental health, please enable such option, as many of us would value this than picking up a phone call and lose precious time just to hear a reminder of our appointment. Not every requires this and is disorganised. A WhatsApp/SMS/E-mail would have fit this for many others who prefers this option like me. Thank you.

Emirates Hospital Day Surgery - Motorcity

Dentistry, Fertility Medicine, + 1 more

I recently had an appointment with Dr. Thomas Abraham at Emirates Hospital, Motor City, and it was an outstanding experience. He took the time to listen carefully, understand my concerns, and explain everything clearly and professionally. His calm manner, attention to detail, and genuine care made me feel fully supported throughout the visit. I left the appointment feeling confident in the treatment plan and truly valued as a patient. I highly recommend Dr. Thomas Abraham to anyone looking for a knowledgeable, compassionate, and supportive doctor.

Prime Medical Center - Deira @Reef Mall

Cardiology, Dentistry, + 18 more

⭐⭐⭐⭐⭐ I recently consulted Dr. Subash and was highly impressed by his professionalism and approach. He is exceptionally friendly, approachable, and encourages open discussion regarding any medical concerns. He takes the time to thoroughly explain health conditions, their underlying causes, and the present situation in a clear and easily understandable manner. His patience, clarity, and dedication are truly commendable. I sincerely thank Prime for bringing such an outstanding doctor to the public. Highly recommended.

Laser Medical Center (LMC)

Beauty Therapy, Cosmetic (Aesthetic) Medicine, + 4 more

I had an excellent Hijama experience with Dr. Amany Saleh and Saba. Both of them were very professional, caring, and explained every step clearly, which made me feel completely comfortable. The clinic was clean and hygienic. I felt a lot of relief and relaxation after the treatment. Highly recommended for anyone looking for safe and effective Hijama therapy. Thank you for the wonderful service!

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

I was very upset way approvals was handled, i m having cigna insurance which is not required any pre approval for vaccination. But still staff maid wait for approval, after showing msg from insurance that we don't need pre approval then also they said we know this but we need pre approval for billing and tell us come next day after approval because they were closing the medical centre.

Dr. Marc Rizkallah

Dentist

Dr. Marc Rizkallah is extremely professional and approachable. He takes the time to explain every detail clearly, making you feel comfortable and well-informed throughout the entire visit. He’s friendly, patient, and genuinely cares about his patients. Highly recommended!

Dr. Hiba Al Khalifa

Dermatologist

Excellent experience with Dr.Hiba I had struggled with acne for years, but after seeing her, my skin is clearer than ever. She was very thorough, explained the treatment plan clearly, and the results are fantastic. I would highly recommend her."

Dr Brigitte Kunjumon

Dentist

Very satisfactory. Thank you Dr Brigitte. You made me feel very comfortable and at ease. You examined me and promptky ease my queries and answered all my questions very satisfactorily and professional. Thank you for all your support.

Mr Sherif Awad

General Surgeon

Dr Sherif provided the time, care, and thoughtful support I needed when working through a complex case. His calm approach, clear guidance and knowledge made a meaningful difference in achieving a strong outcome.

Dr. Reham Ibrahim Ali

Dentist

Dr. Reham is highly skilled and truly excellent at what she does. She communicates clearly, treats patients with kindness and respect, and knows exactly how to handle every situation with confidence and care

Dr MA Christina Paule

General Practitioner

Ever since we shifted to her, everything was excellent health care service. The way she explain the cause and cure , all precise. Her personality is indeed genuine ,brings positive vibes always.

Dr. Leonides Soria

General Practitioner

Everything was perfect. From the doctors to the nurses, everyone was wonderful, attentive, and cheerful. I thank them all very much and wish them continued success. With respect.