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Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

Normally, I find the care at Harley Street excellent, and I hope my experience today was just a one off. I would not say the visit was “bad” per se, but when I called to make the appointment I was clear that it was a pediatric follow-up post 2-day discharge after delivery of the baby. As per the hospitals discharge instructions, the visit was for an auditory test and second jaundice test. I stated this when I booked the appointment. During the visit neither of these procedures were available, and we were told to go to a hospital to do them. It seems this should have been made clear during the booking process rather than having to bring the baby unnecessarily. The appointment therefore did not constitute, in my opinion, a medical consultation and instead consisted of patronizing advice such as “talk to your baby” for their development and provide them with stimulating activities. Note that I understand this might be a general spiel given to any new parents.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

I would like to commend Dr. Zaynab for being one of the best doctors at Prime Medical. She always treats her patients with care and professionalism. The nurses have also been consistently friendly and helpful. I have been doing my check-ups and tests at Al Nahda for almost three years and have never had a bad experience. However, my experience during my X-ray appointment yesterday was disappointing. The radiology staff member asked me to sign a document and rushed me while I was still reading it. As a patient, I believe it is important to understand and review any document before signing. During the X-ray procedure, instead of calmly guiding me through the process, she spoke in a loud tone while giving instructions and appeared to be in a hurry throughout the examination. This made me feel uncomfortable and rushed. I hope this feedback will be taken constructively to help improve the patient experience.

Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

I visited the clinic for a facial skin concern and unfortunately found the consultation experience disappointing. During most of the consultation, the doctor appeared focused on entering details into the computer rather than properly examining or interacting with me. The actual physical examination with a torch/light was only done briefly at the end, after a diagnosis had already been communicated. Additionally, I was asked to collect medicines from the nurse/sister, and only then informed that blood tests (CBC and sugar test) would be required. This was never discussed or explained during the consultation itself, which made the process feel unclear and poorly communicated. I understand documentation is important, but I would have appreciated more attentive examination, clearer communication, and better patient interaction throughout the visit.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I went to prime medical hospital for my ingrown nail infection on thursday around 2:59 am so on that day i just have a normal checkup by general surgeon after my checkup Gp told me that ill have a small surgical procedure so he told me to go to the reception for the further procedures instruction so i went to the reception after that the lady told me that ill have to do my small surgery nd she gave me the oppointment for monday 8:40 pm so today when i go back to the hospital they said i need to come again on thursday because its a visiting doctor nd also my insurance is not yet approved by our company side so please guide ur nurses to instruct the customers with a right information thnk you.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

I am so in love with Doctor Smitha Balusamy and her nurse 🥰❤️. The respect, love, the concern after every complain, the attention to details and swift response is one of a kind. I am blessed to have Doctor Smitha as my doctor 🥰🥰. Anyone who cares to know who my gynecology doctor is, I proudly say, Doctor Smitha Balusamy of Prime Corp Medical Center, Al Qusais branch. God bless you Doctor Smitha, God bless Prime Corp Medical Center and all the staff.

Dr. Ammar Allouni

Plastic Surgeon

بصراحة يا دكتور يعجز اللسان عن وصف شعوري بعد الجراحة التجميلية اللي سويتها لي احس بخفة وراحة كثير والله كنت اعاني من مشكلة ترهل في منطقة البطن بسبب الولادات المتكررة و الذراعين (الذراع اليسار )كانت جدا تتعبني بسبب الترهل واحس بثقل فيها بس بعد الشد والشفط حسيت بخفة و اقدر احركها و الثقل اللي احس فيه راح و صرت احس بثقة اكثثر في نفسي و حبيت النتيجة واااااااااييد و تسلم ايدك على هالنتيجة الخورافية 😩😩😩👏🏻🌸 YOUR ARE THE BEST DOCTOR IN THE WORLD

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

Dr. Afsha is extremely professional, knowledgeable, and friendly. She listened very carefully to the concerns my wife was experiencing and took the time to explain everything clearly. Her expertise and attention to detail gave us great confidence in the treatment and advice she provided. We truly appreciated her caring approach and excellent patient care. Highly recommended for anyone looking for a skilled and compassionate dentist.

Dr. Samah Saad Elfadil

Obstetrician & Gynaecologist

I recently visited Zulekha Hospital – Sharjah and had an excellent experience. Special thanks to Dr. Samah Saad Al-Fadel, Consultant Obstetrician & Gynecologist, for her exceptional care and thorough follow-up. Dr. Samah is highly professional, knowledgeable, and detail-oriented. She explains everything clearly and provides great support and reassurance throughout the patient's journey. Highly recommended. Balsam I.

Dr. Wafa Adam

Ophthalmologist

Outstanding care and a wonderful experience. The doctor was exceptionally patient, compassionate, and thorough in explaining every detail, answering all our questions with great kindness. My father's cataract surgery was smooth and successful. Special thanks to Nurse Blessy for her warm smile and excellent support. We are deeply grateful to the doctor and the entire team. Highly recommended...

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

Good morning. As i was facing earwax issues and struggling for hearing , i suddenly called the toll free number and from their i got a valid information about my insurance, the doctor to consult and branch. Once i reach ajman grandmall prime all the way from dubai I didn’t expect the service , behavior and the consultation will be this much easier, helpfull and lovely Thank you very much

Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

لم تتعامل الدكتورة أسماء ناجي مع الحالة بالمستوى المطلوب من العناية والاهتمام. اقتصرت الإجراءات المتخذة على تقديم طلب للموافقة من شركة التأمين. عادةً ما تستغرق موافقات التأمين دقائق معدودة، خاصة وأننا لم نستخدم أي مبالغ من التأمين هذا العام. على الرغم من خطورة حالة المريضة، لم تبدِ الدكتورة الحرص الكافي على إنجاز معاملة التأمين، ولم تتواصل معنا على الرغم من مرور أكثر من 24 ساعة.

Dr Nazar Albustani

Cardiologist

I had an amazing experience with Dr. Nazar Al Bustani. He walked me through my diagnosis with outstanding professionalism and compassion. His bedside manner is top-notch and rarely seen in hospitals. He tends to use simplified language by keeping scientific terms at bay so patient can understand his or her health condition in the clearest way possible.

Dr. Daria Fedorenko

Obstetrician & Gynaecologist

I would like to thank Darya Fedorenko for her professionalism and attentive care. She is a very sensitive, friendly, and highly competent specialist. The appointment was comfortable, and I received detailed answers to all my questions along with the necessary recommendations. Thank you for your care and individual approach. I highly recommend her

Dr. Fady George Hachem

Obstetrician & Gynaecologist

Doctor Fady is a well experienced and professional dr , my case was not a normal pregnancy case , i had a pelvic tumor, dr requested all the needed tests and was very clear and explained the process to me , I felt comfortable dealing with him and the surgery went well with minimal complications. Thank you Dr Fady

Dr Tamara AlKeileh

General Surgeon

I feel how Dra Tamara really cares for me. She is a verygood surgeon, she makes sure that I dont feel nervous, she makes me feel relax. The nurses May Ann and Danica did a very good job when changing my dressing, they handle it with care and do it slowly to ensure that I will not feel any pain.

Dr. Murad Awam Abdunabi

Orthopaedic Surgeon

Today was my follow up appointment with Dr Murad, 2 weeks post surgery for a TKR. As always, Dr Murad fills me with confidence and reassurance. The next 2 weeks was detailed exactly in terms of pain management and physiotherapy. My next appointment was confirmed before I left the hospital.