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Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

I would like to formally raise a complaint regarding my recent visit to your medical facility. I have been visiting your clinic for the past 7–8 years and have always trusted your service. However, this time my experience was extremely disappointing. I waited for almost one hour, yet no one attended to me. I was there for treatment and follow-up, but I was not given proper support. One of the nurses was sitting and using her mobile phone. When I requested assistance, she responded rudely, saying that I had many appointments and must wait. Instead of helping, she showed no concern for my situation. I was told the doctor was waiting for me, yet no one guided me or took my case seriously. The overall attitude and lack of professionalism caused unnecessary stress and frustration. This experience is unacceptable, especially from a place I have trusted for many years. I request you to kindly look into this matter and take necessary action to ensure better service in the future. Thank you for your attention. I look forward to your response

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

For a pediatric clinic the nurses should be more approachable and know how to talk to kids. Their approach is not appropriate for pediatric. For example to check the weight the nurse pointed the scale and did not communicate with the child. They should describe all the steps they are going through while taking the vitals and mentioning what’s next not showing signs. The doctor experience was good. The pharmacy was bad especially today in the 11/11/2025, the pharmacist had a medication that was out of stock and sent us to prime garhoud instead of ordering the medication and offering the delivery service. We went to prime garhoud and they said the pharmacist should proceed with delivery and the medication should me given from them not from prime garhoud. We went back to the pharmacy in Al Mizhar and the pharmacist said it will be delivered, still waiting nothing was delivered until now. Medication is important and should not be this delayed.

Emirates Hospital Day Surgery - Motorcity

Dentistry, Fertility Medicine, + 1 more

My wife and I have been visiting Dr. Thomas, Internal Medicine specialist at Emirates Hospital Day Surgery, Motor City, for our regular consultations, and we couldn’t be happier with the care we receive each time. Dr. Thomas is highly professional, knowledgeable, and always takes the time to listen to us carefully. He explains everything clearly and ensures we fully understand our health and treatment plans. His friendly and caring approach makes every visit a positive experience. The hospital staff are also very helpful and efficient, making our visits smooth and comfortable every time. We truly appreciate Dr. Thomas’s dedication and would highly recommend him to anyone looking for a reliable and compassionate internal medicine doctor.

Prime Medical Center - Motor City

Orthopaedic Surgery, Cardiology, + 6 more

Doc Sabeen has been taking care of me for years, and she is truly the best doctor. She genuinely cares about her patients’ wellbeing and always goes above and beyond with her consultations—thorough, attentive, and committed. She listens, she understands, and she always makes sure I leave the clinic feeling supported and well taken care of. She is one of the few real doctors left. After meeting her, I never left Prime, and I always choose to consult with her. I hope the company recognizes her exceptional service because doctors like her are rare—professionals who care about real healthcare, not just business. Highly recommended for anyone looking for a doctor who truly puts patients first.

Prime Medical Center at Zero 6 Mall, Sharjah, UAE

Cardiology, Dentistry, + 12 more

Visiting Dr. Samar was the best decision I’ve made! We have been transferred from alrahmaniya mall branch with little information and not very good handling of our case. There was a requirement of root canal procedure for my 13 year old daughter. Dr Samir was amazing and performed a smooth handling of the procedure for a child with warmth, care, and most importantly experience and knowledge! Dr Samar will be our family’s dentist from now on and we plan to continue visiting her for our family’s dental health! All the best to Dr Samar!!!

Champs Elysees Aesthetic Medical Center

Cosmetic (Aesthetic) Medicine, Dermatology, + 3 more

من اروع العيادات الي مرو عليه تعاملهم من عند الرسبشن راقي وممتاز الموظف ريان تعامل مع كلاينت جميل حافظ اسم كلاينت كلاينت شخصيه يحسسك ان داخل بيتك الثاني جدا اسلوبه راقي ويشكر عليه ودكتور البرازيلي من افضل واحسن الدكاتره في دبي شغله روعه على كثر ما زرت عيادات تجميل مثل تعامل ودكاتره شانزليزيه ماشي شغلهم حلو وطبيعي ومش مبالغ فيه ودكتور الايراني بشيري ايده خفيفه بالفلر وعنده تكنيك خاصه قيه اشكره عيادة شانزليزيه على تميز في تقديم الخدمه ..

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I am so happy that Doc Arun is my oncologist and Nurse Nancy is her nurse. They both are very kind people and very good at their respective profession. My questions have been answered clearly and explained effectively for me to understand what I need for my current condition. God is good all the time. Bless them both and Prime Hospital to deliver medical services to patients and their families with heart and dedication always.

Dr. Iyad Khoudeir

Neurologist

I had an amazing experience with this doctor. He creates a welcoming and comfortable environment the moment you walk in. He’s incredibly knowledgeable, easy to talk to, and truly listens. What makes him stand out is his ability to really see through his patients — especially when it comes to their worries and unspoken concerns. He is caring, reassuring, and genuinely dedicated to helping. Highly recommended.

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

Dr Swathy ( Specialist Dermatologist)is honestly amazing! She really listens to everything i say and takes the the time to check my skin carefully. Right away, she knows what the issue is and what to prescribe. She explains everything in a way thats easy to understand. I had a bunch of questions and she answered every single one without rushing. You can tell she truly cares. Highly recommend her!

Dr. Swathy Prasannan

Dermatologist

Dr Swathy ( Specialist Dermatologist)is honestly amazing! She really listens to everything i say and takes the the time to check my skin carefully. Right away, she knows what the issue is and what to prescribe. She explains everything in a way thats easy to understand. I had a bunch of questions and she answered every single one without rushing. You can tell she truly cares. Highly recommend her!

Dr Rizwan Abdul Qazi

Gastroenterologist

I visited doctor with a severe stomach ache. Doctor listened to all symptoms and asked for my diet and lifestyle to under the trigger, post that suggested some tests and endoscopy along with colonoscopy. Post results are out, doctor advised the treatment i should take and diet to follow. Over all a good experience as the doctor listens to patient and suggests/ treats.

Dr. Lara Khalil Honein

Psychologist

I loved Dr. Lara from the first time I met her. I was so nervous because it was my first time visiting a psychologist, but she made me feel understood and comfortable. I can easily speak to her, and her techniques work like magic. She makes me feel normal. She makes me feel human.

Dr Lavanya Sundararajan

Dentist

Loved the doctor! She was very sweet and nice. Very kid friendly. A really good doctor. Would recommend her to my family and friends. It was my son’s first experience. And he loved it. He was very scared at first but because of the doctor he loved the whole experience.

Dr. Sameh Abolfotouh

Orthopaedic Surgeon

Just wanted to say Dr. Sameh is truly the best. He explains everything clearly, takes the time to listen and make sure you understood your condition and treatment. I really appreciate his professionalism, kindness, and detailed approach. Highly recommended!!

Dr Nazar Albustani

Cardiologist

طبيب لديه معرفة كبيره و واسعه حول امراض القلب والشرايين و كان دقيقا في وصف الحاله مما جعلنا على درايه اكثر عن الوضع الصحي لوالدتنا وايضا سعت صدره ورحابته مع المراجعين كانت له اثر طيب معنا وقد شعرنا بالارتياح لان يتابع الوضع الصحي لوالدتنا

Dr. Mohammad Dabour

Orthopaedic Surgeon

"دكتور محمد دبور من أهدى الدكاترة اللي تعاملت معاهم. شرح لي سبب ألم الظهر بالتفصيل، والعلاج الطبيعي اللي وصفه خلاني أتحسن خلال أسابيع "إنسان محترم ومهني جدًا. بيهتم يسمع الشكوى كاملة قبل ما يقرر العلاج. تعامل ممتاز ونتائج واضحة."