
Emirates Specialty Hospital - DHCC
I honestly cannot thank Dr Sherif Awad and the whole team enough for looking after me throughout my gallbladder surgery.
As someone who had never had a surgery before, being away from home and without family around made the whole experience quite frightening. I had so many questions and, naturally, a lot of anxiety.
I was initially diagnosed and seen by another doctor at the same hospital. Although my first impression was positive, when it came to discussing the surgery, the consultation lasted no more than 15 minutes. I left feeling unsure and still quite scared. When the doctor noticed my hesitation, he even said, (“Your gallbladder can’t be as bad as the traffic on Sheikh Zayed Road.”) I appreciate it may have been intended as a joke, but at that moment, I really needed reassurance rather than humour.
A friend then recommended Dr Sherif, and I’m genuinely so glad I decided to see him.
Our first consultation lasted almost an hour. He took the time to go through my case properly, explain everything from A to Z, talk me through the pros and cons and answer every question I had. Nothing was rushed, and I never felt silly for asking questions or expressing my fears. For the first time, I felt that someone had really taken the time to understand how I was feeling, not just look at my medical case. I left that consultation feeling much calmer and confident about going ahead.
That care continued from the day I was admitted, throughout the operation and during my recovery. Dr Sherif kept checking on me personally, which I found incredibly reassuring.
I also want to say a huge thank you to Dr Sherif, Dr Lamia the anaesthetist and the ER crew on the surgery day as well as Charice and Binu, who were so lovely and patient with me post surgery and to all the other nurses and staff who looked after me, including the lovely girl serving my meals in room #515 whose name I unfortunately didn’t get. You all made such a difference to my stay.
When you’re going through your first surgery in a country where you don’t have your family around, you really appreciate the little things. The kindness, the check-ins, the reassuring words and simply having someone there when you need them. I felt genuinely looked after, and that meant more to me than words can explain.
Dr Sherif, thank you for your time, your expertise, confidence and for making what was a very daunting experience so much easier. I’m so grateful I was referred to you and that I put my trust in you.
I hope you and the entire team know how much your care meant to me. I won’t forget it ✨🤍✨
Seen for:
Laparoscopic (Key-Hole) Surgery