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Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I recently visited Prime Hospital, Dubai during a very challenging period due to a serious urological condition. From my first consultation, I was extremely impressed by the professionalism, expertise, and compassionate care provided by Dr. Issam AlMajdalawi, Consultant Urologist, and his nurse, Aaron. Their strong collaboration and patient-focused approach made a significant difference throughout my treatment journey. Following a series of thorough diagnostic tests, Dr. Issam clearly explained my condition to me, including my severe prostate enlargement, bladder compression, blood test results, prostate size, and urine flow metrics. He reassured me that the condition was not cancerous and carefully outlined all available treatment options, helping me make an informed decision to proceed with Rezum therapy to restore my quality of life. The procedure was carried out professionally under Dr. Issam’s supervision. Although I experienced temporary mobility issues upon waking from surgery, Dr. Issam was present to calmly explain the procedure, the observations made during surgery, expected side effects, and the recovery process. His reassuring manner, clinical expertise, and compassionate communication gave me great confidence and peace of mind. During my two-night stay, I was supported by a dedicated nursing team who demonstrated exceptional care, professionalism, and attention to detail. I would particularly like to acknowledge Jet, Jan, and Jinci Shaji, whose kindness and support stood out. All other nursing staff were equally attentive and professional. Following surgery, I unfortunately developed a post-operative infection and experienced severe pain and swelling. The emergency team, including Dr. Amjad and Dr. Omar, responded promptly and professionally. Despite Dr. Issam being overseas at the time, the medical team consulted him to ensure the most appropriate and informed treatment decisions were made. I felt truly cared for during this difficult moment. Today, I am recovering well, my symptoms have significantly improved, and my quality of life has been restored. I am deeply grateful to God and to all the doctors, nurses, and staff who supported me throughout this journey. My sincere and special thanks go to Dr. Issam AlMajdalawi and Aaron for their outstanding care, professionalism, and dedication.

Prime Medical Center - Deira @Reef Mall

Cardiology, Dentistry, + 18 more

The doctor was polite and professional during the consultation. However, despite presenting with severe lower back and pelvic pain, abnormal menstrual bleeding pattern, and recent fever and dizziness, the symptoms were described as ‘nothing unusual’. An abdominal scan was advised, but the process involved significant delays due to approval timelines and the doctor’s unavailability, with follow-up suggested after many days. Given the level of pain and symptoms, clearer guidance, urgency, or an interim management plan would have been reassuring. While I understand the need to assess sexual history for medical reasons, the way questions were asked felt personal rather than clinical. Being asked about having a boyfriend and virginity, and feeling as though my responses were doubted, was uncomfortable and stressful during an already painful consultation. A more neutral, respectful, and clinically framed approach would have helped maintain trust and comfort as a patient. I believe better communication regarding symptom severity and faster diagnostic coordination would improve patient experience.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

I would like to share my feedback regarding my recent experience at Prime Medical. My overall experience with the doctors and hospital services has been very good. I have been visiting Prime Medical for the past 10 years, and I truly appreciate the quality of medical care provided. This feedback is not a complaint about the pharmacy staff, who I believe are doing their best. However, over the past one year, I have noticed a significant issue with the pharmacy services, especially during peak hours. The waiting time has become much longer than expected, often exceeding one hour. This is very difficult and exhausting for patients, particularly those who are already unwell and do not have the energy to wait for such long periods. I am sharing this feedback not only for myself but also to help improve the experience for other patients. I kindly request the management to consider increasing pharmacy resources or support during peak hours to reduce waiting time and improve patient comfort. Thank you for your attention and continued commitment to patient care.

Dr. Shalini Verma

Obstetrician & Gynaecologist

When you have Dr. Shalini in ur pregnancy journey, there is truly no need to Google/chatgpt/Gemini or any other app for information. From the very first consultation, she guides you with so much clarity, patience, and care just like a mother would. She listens without rushing, explains everything in simple words, and makes sure all your doubts are addressed, no matter how small they seem. Her guidance feels reassuring and trustworthy, and it gives you a sense of calm during your pregnancy journey what can otherwise be overwhelming. What I appreciate most is how safe and supported I felt under her care. Youre not just another patients she genuinely cares about your well-being and walks with you at every step. I would highly encourage anyone looking for a doctor who combines medical expertise with warmth, empathy, and genuine concern to consult Dr. Shalini. Youll feel confident, informed, and cared for from day one. She will always be my daughters first Dr.Mumma

Dr. Andoni Diaz

Family Doctor

I recently visited Dr. Andoni Díaz at Quirón Salud Hospital due to fever and body aches, and the experience was truly outstanding. Dr. Díaz is a Spanish family medicine specialist, and his professionalism, skill, and dedication were evident from the moment I met him. He took the time to listen carefully to my symptoms, explained everything clearly, and made sure I felt comfortable and reassured throughout the consultation. His calm approach and thorough examination gave me a lot of confidence in the care I was receiving. What stood out most was his genuine commitment to patient well‑being. It’s rare to find a doctor who combines expertise with such compassion and attention to detail. I highly recommend Dr. Andoni Díaz to anyone seeking a knowledgeable and caring family medicine doctor. My experience was excellent, and I’m grateful for the quality of care I received.

Saudi German Hospital Ajman

Cardiology, Ear, Nose & Throat (ENT), + 5 more

تجربتي مع دكتورة عايدة ممتازة لكن غالبية الممرضات "من الجنسية الهندية"جعلوا اقامتي في المستشفى اكثر صعوبة وألمًا! من حيث التعامل والاسلوب وعدم تقديم المساعدة كما يجب استثني من ذلك الممرضة المصرية المحجبة كانت قمة في الاخلاق والادب والممرضة الفلبينية الكبيرة في العمر والمقام وترتدي نظارة كانت تعرض مساعدتها وترتب الغرفة حتى دون ان نطلب منها ذلك ' الممرضة التي اخذت طفلتني لسحب الدم منها لإجراء فحص الscreening رفضت ان اكون. انا او والدها معها في غرفة سحب الدم بحجة ان الغرفة صغيرة! لقد ولدت طفلتي للتو فكيف تتوقعون ان نكون بحال خير عندما نسمع صريخ طفلتنا من الغرفة المجاورة ونحن لا نرى شيء ! ليس لكم اي حق في ذلك .. نحن لن نعيق الاجراء بالطبع لانه من مصلحة ابتنا لكن كنا سنكون مطمئنين عندما نكون بجوارها ونمسك يدها ع الاقل!! حال الممرضات في مستشفاكم يحتاج لصرامة اكثر

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

Dr. Maria Sagun is my Physician for at least 5 years and during this period she has consistent shown true and sincere care to her patient. Her support staff have also consistently shown patient care and very accommodative. My emergency case (severe or acute allergy due to food allergy) yesterday provides as one of the strong dedication and passion of Dr. Maria Sagun on helping and ensuring her patient received an utmost care and appropriate medical steps. Thank you very much Dr. Maria and staff for unwavering care and demonstrations of utmost service to your patients.

Prime Medical Center - Motor City

Cardiology, Dermatology, + 6 more

Went for a checkup - determined I needed a root canal. Dr advised she will submit for approval and refer to another branch. 3 days later I called to follow up as I received confirmation of an approval. She booked for oasis branch but no submission for the root canal was done , only x ray. Oasis now wants a new consult and new submission. A complete waste of time . I’ve requested for my x rays to use a more efficient establishment.

Dr Sulaiman Al Habib Hospital

Acute Pain, Allergy Medicine, + 49 more

Nous avons confié l’opération LASIK de notre fils Mathys au Dr. Nourallah Kaddoura, au sein du Dr. Sulaiman Al Habib Hospital, et notre expérience a été exceptionnelle du début à la fin. L’établissement se distingue d’abord par son organisation professionnelle et humaine : le personnel est accueillant, réactif et disponible, les équipes travaillent en coordination, et l’environnement est rassurant.

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

The staff didnt guide us properly regarding the vaccination procedure. We had to meet many persons. Finally cashier told us the its not covered under insurance. I called my insurance helpline, they said they never received any request from prime. Finally after lot of wait time got the vaccination. The process and procedure for vaccination ( with insurance approval) needs to be improved.

Dr. Ahmad Khasati

Dentist

I had an excellent experience with Dr Ahmed khasati , Dr Ahmed was highly professional, attentive, and took the time to clearly explain each step of the treatment. Their calm approach and attention to detail made me feel comfortable and confident throughout the visit. I truly appreciate the quality of care provided and would highly recommend Dr Ahmed to others.

Dr Rizwan Abdul Qazi

Gastroenterologist

Excellent treatment with high care on patient with deep understanding medical history. Dr Rizwan is instrumental for Prime Medical and very knowledgeable about medical history of Gastroenterology department. I’m having a treatment with Dr Rizwan last 6 years. Thanks for having such knowledgeable Dr. Best regards Vakkel M.Y. Sharjah .

Dr. Salah Al Kharraz

Dermatologist

Very good experience overall. The customer service was excellent: friendly, professional, and efficient. Dr. Salah was attentive and clear in his explanations. To improve, the clinic could enhance follow-up and make the appointment process even smoother. I would definitely recommend Salah’s Dermatology.

Dr Vishal Prasad

ENT Surgeon

Excellent experience. Dr. Vishal Prasad (ENT) is highly knowledgeable, professional, and very friendly. He explains everything clearly and does not prescribe any unnecessary medicines. You feel confident and comfortable during the consultation. Truly an expert doctor. Highly recommended.

Dr Muhammad Nadeem

General Practitioner

Dr. Nadeem is an exceptional doctor who truly cares about his patients. He listens patiently, explains everything clearly, and provides treatment with great professionalism and compassion. His calm and reassuring approach makes you feel confident and well cared for. Highly recommended.

Dr Anamika Rathore

ENT Surgeon

Dr. Anamika is an exceptional doctor — knowledgeable, attentive, and genuinely caring. She guided me through my treatment with patience and clarity, and her support made a huge difference in my recovery. I’m truly grateful for her expertise and compassion. Highly recommended