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Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Dear Prime Services Team, I am writing to express my disappointment with the service I received during my recent visit. I had an appointment for my child scheduled at 7:40. Due to personal reasons, I informed your staff in advance that I would be coming as a walking customer. Despite arriving on time, several patients who came after us were allowed to see the doctor before my child. As a result, my wife, my child, and I had to wait for almost one hour before being attended to. This situation was extremely inconvenient, especially with a child. Additionally, I noticed that only one staff member was handling customer service at that time, which led to a very long waiting queue and added to the delay. Overall, the poor queue management and limited staffing made the experience very unpleasant. I believe the management needs to seriously review and improve the appointment handling and customer service process to avoid such issues in the future I hope you will take this feedback seriously and work towards improving the quality of service.

Dr Varsha Ojha

Obstetrician & Gynaecologist

Dr. Varsha provided outstanding care and support throughout my high-risk pregnancy and delivery. Her timely decisions, precise management of vitamins, medications, and blood thinners, and constant monitoring played a crucial role in ensuring a safe outcome. She handled the C-section with exceptional skill and calmness, making the entire process smooth, safe, and reassuring. I am especially grateful for her dedication in prioritizing my critical case and being present at the right time to deliver my baby on 01.01.26, despite it being a public holiday. Her professionalism, commitment, and genuine concern for patient well-being are truly commendable. I highly recommend Dr. Varsha to anyone seeking compassionate and expert obstetric care.

My London Skin Clinic - DIFC

Dermatology

Isited my London Skin clinic a DIFC. It was exceptionally clean, the staff very well trained, in ormed and welcoming, immediately make you feel at home. I mei with Doctor Sobia. She is smiling, incredibly positive, friendly, a super listener and qualified. I felt immediately so confident and comfortable as doctors Sobia understood my concerns, and I started the treatments after receiving a very detailed report. Dr. Sobia was with me during the whole process and continuously checking on me and making sure I was well taking care of during the IV drop procedures. No doubt the service of the clinic is excellent and they used high quality products.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

Dr. Maria Sagun is my Physician for at least 5 years and during this period she has consistent shown true and sincere care to her patient. Her support staff have also consistently shown patient care and very accommodative. My emergency case (severe or acute allergy due to food allergy) yesterday provides as one of the strong dedication and passion of Dr. Maria Sagun on helping and ensuring her patient received an utmost care and appropriate medical steps. Thank you very much Dr. Maria and staff for unwavering care and demonstrations of utmost service to your patients.

Eastman's Smile Solutions Dental Clinic

Dentistry

Dr. saba has been my orthodontist for the past 18 months , the most memorable months of my life. I’ve always had very messed up teeth. Also, the nurses and the rest of the staff are the sweetest. My braces journey was actually so much fun! They were finally taken off yesterday & I feel like a new person now, I just can’t stop smiling, my teeth look so perfect. Thank You so much Dr. Saba for being so understanding & caring about my situation, no one would’ve been able to do it like you did. I’ll always be grateful to you for that .

Dr. Saba Al Hadithi

Dentist

Dr. saba has been my orthodontist for the past 18 months , the most memorable months of my life. I’ve always had very messed up teeth. Also, the nurses and the rest of the staff are the sweetest. My braces journey was actually so much fun! They were finally taken off yesterday & I feel like a new person now, I just can’t stop smiling, my teeth look so perfect. Thank You so much Dr. Saba for being so understanding & caring about my situation, no one would’ve been able to do it like you did. I’ll always be grateful to you for that .

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

our appointment with Dr. Trivedi at 2:30 PM and by the time we reached clinic was 2:44 and we called out on our token @2:52 by the time receptionist told us that Dr have stop taking patients as he finish his day at 3 which we respect but still it was not 3 PM i found Dr leaving in front of me and i still requested and apologize for being late and he refused completely to see my son and left @2:54 pm saying his room has been taken by other fellow Dr. where i saw room was taken way after he left. and he didnt bother to my son at all

Dr. Andoni Diaz

Family Doctor

Excellent experience. The doctor was outstanding, very professional and truly caring. The treatment and attitude were impeccable, and he took the time to listen carefully and explain everything clearly. The service was extremely fast and efficient, with no unnecessary waiting time. I will definitely come back. I can finally say that I have found my trusted family doctor in Dubai. Highly recommended.

NeuroActive Health Hub

Chiropractic, Pain Management, + 2 more

I have been a patient with Dr. Nageena, for several Months and u am happy to have her. She is very communicative and at the same time straight forward and always eager to engage into a constructive therapy session. Furthermore the reception team is amazing. Very considerate, helpful and prompt. Thank you to all of them.

Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

My visit to Dr. Ahmed (ENT) was excellent. I was experiencing severe tonsil pain along with difficulty breathing and swallowing. Dr. Ahmed diagnosed my condition accurately and explained the treatment steps very clearly. Thankfully, I felt significant improvement after the treatment. Thank you, Dr. Ahmed.

King China Tcm Acupuncture Centre

Traditional Chinese Medicine

Authentic traditional medicine practiced with deep knowledge and care. The practitioner’s understanding of ancient healing principles is evident in every treatment. Felt genuine relief and balance after sessions. A rare place where centuries-old wisdom meets modern wellness needs.

Dr Swetha Jadapalli

Ophthalmologist

last week my left eye get injard that time i visit @PRIME MEDICAl Dr Swetha Jadapalli treated instent Dr Swetha tretment exprince is no mach others thank you so much Dr Swetha and Prime Medical staf 🤩

Dr Farida Ali

Plastic Surgeon

Loved Dr Farida, she explained everything very clearly and her stitches are perfection as I have almost zero scarring. I can definitely recommend!Thank you also to her lovely nurse Carmen!.

Dr. Sandra Ismail

Dermatologist

دكتورة ساندرة من ارقى الدكاترة وأيدها خفيفة جدا ما حسيت فيها سويت عندها ابرة rrs ببرجيل براري واللله انها فنانةةةة النتيجة خيالية thanks doc ❤️❤️❤️😘😘😘😘😘😘

Dr Manisha Gupta

General Practitioner

Great experience, staff were super nice, and Dr. Manisha Gupta was very caring. I explained my problem and she made me feel comfortable and well taken care of.

Dr Geanie Castillo Dimaculangan

Obstetrician & Gynaecologist

Excellent doctor and very professionalism in her expertise and she does everything to accommodate well her patients. Highly recommended doctor.