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Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I went to the clinic Wednesday night after work as I was having trouble breathing, colds, headaches and had some chest pain that day and numbness on the gums. Doctor did some tests but before the results even arrived he said probably iron deficiency and B12 deficiency. Something about gastrtitis and allergies. He prescribed meds for gastritis, allergies, and then paracetamol. Told me to come back Friday to discuss test results since he’s not working on Thursday. Thursday morning, I woke up worse than the day before and had to take a sick leave. Thursday was when the results came but still no diagnosis from the doctor. I came back Friday as he asked. He said iron deficiency hence the iron supplements and also mild bronchitis but no need for antibiotics just cough syrup. When I asked for a sick leave certificate he said he can’t give one for Thursday, only Friday. Does that make sense?! He knew I was sick Wednesday night. That’s when I did the tests. He can confirm I’m still ill Friday. What do you think I was doing Thursday?!? Pilates?!? Of course, I was sick then! And he’s the one that told me not to come Thursday. Not even the end of it. He also did not discuss anything about the gastritis or the B12 deficiency he mentioned. No explanation. Worse still, the sick leave certificate that I had to pay AED 80 for does not mention the mild anemia and mild bronchitis even though he has prescription for them! The sick certificate only says common cold and cough! Ridiculous. And when I brought this up to nurse and reception— no help whatsoever.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

This is the second time I’ve undergone a dental procedure with Dr. Sanjay, and without hesitation, I can say he is the best dentist I’ve had in the UAE. I’ve been working here for over a decade, and for most of that time, I avoided dental procedures altogether because of several bad experiences in the past. Despite the advanced facilities, I often felt that many dentists were not properly trained, and that fear stayed with me for years. That changed after my first visit with Dr. Sanjay. For the first time, I felt confident, safe, and genuinely cared for as a patient. His skill, professionalism, and attention to detail completely restored my trust. That experience alone was the reason I came back and why I chose Prime Medical BurJuman Mall branch again. Dr. Sanjay didn’t just treat my teeth; he changed how I feel about dental care in the UAE. Special kudos as well to his nurse, Leena! She was very professional and kind as well.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

Dr Anil Kumar ( endocrinologist ) is the best doctor and my favorite doctor in UAE He diagnose the issue and treat immediately I have recommended him to many of my friends and colleagues, and they have not been disappointed either so far he is indeed one of the greatest and most professional doctors PRIME has ever had.. Thank you, Doctor for your dedication and also being kind and compassionate. You are truly what this industry requires an incredibly genuine doctor and we are grateful that you are living here in UAE to help us and many other patients that I have personally recommend recommended.. Special shout out to the excellent nurse, Sister Simmi. She is always becoming kind and courteous, and this approach makes a difference, especially when you’re not feeling well and not having a good day. Thank you again and we appreciate your hospitality.

Prime Medical Center Sheikh Zayed Road

Dentistry, Cardiology, + 14 more

My OB Gyne doctor is ok but there’s really an issue with the waiting time and they are not following the scheduled appointment. I waited for a long time just to get checked. I arrived on time for my 8:20 PM appointment but the nurse let me in after 9PM and when it was my turn they were all in a hurry as it was probably near the closing time. Many times I have visited for my checkup and I always wait for a minimum of 30 minutes past my scheduled appointment which is ridiculous. What is the point of booking in advance if they are not going to follow the timing. I come on time for my appointment but I always get frustrated from waiting long time. I am pregnant and it stresses me out. Hoping to see some improvement when it comes to managing patient’s schedule especially they are dealing with pregnant women.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

This is the first time we experiencing very bad customer service from Prime, not a delay, not caring the patients, not considering the value of time for any patient. the consultation itself taken time, after that we had to wait for more than 45 minutes till nobody came to give the nebulization for my daughter, I had to leave the clinic without taking treatment. The nurse mentioned you go and tell the reception not register more customers as there is crowd, which they are not able to manage. They are not well-versed to how to handle the crowd and provide customer service, better you change the nurses who are not good enough to handle the crowd, or you manage the appointments the way they can manage.

First Psychiatry Clinic

Psychology, Psychiatry

I want to say thank you from my heart. Today I was in a very bad situation and feeling a lot of anxiety and stress. I also don’t have money, but when I called you and asked for help, you were kind to me and you helped me. You did not say no. Your kindness made me cry because it reminded me that there are still good people in this life. Your help today really meant a lot to me, and it came at a very important moment. I am truly grateful for your support and understanding. Thank you so much for everything you did for me. May Allah bless you all for your kindness and compassion. With sincere thanks

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

Dr. Denisse is a well-rounded professional doctor. He discussed matters with my health and laboratory results very well, in such a level that I am fully understand it. This doctor is very compassionate to all her patients you can fell him during every conversation. He speaks clear enough and he entertainment my questions and clarification. He don't felt hurry even though there is a lot of patients queue he will ensure that your time visiting him is make you comfortable despite of sickness. I visit some Filipino doctor but I can fully attest that Dr.Denisse is best.

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

Dr. Hussein is a highly professional and respectful physician. He demonstrates excellent communication skills, listens carefully to patients, and explains medical information clearly and thoroughly. His calm and attentive approach helps patients feel comfortable and reassured during consultations. He shows strong dedication to patient care and maintains a high standard of professionalism at all times. Overall, Dr. Hussein is a reliable and trustworthy doctor, and I highly recommend him based on my experience.

Dr. Aiat Saleh Chehadeh

Ophthalmologist

مساء الخير الحمدلله الدكتوره ما شاء الله عليها ممتازة وتطول بالها على المريض دقيقة في عملها وتوضح لك بالضبط الخطوات التى سوف تقوم بها كذلك تشرح لك بالتفصيل بل وتجعلك تشاهد ايضا الاشعة في حال سألت عن شئ ما بعدما تصف لك حالتك وغير هذا تتابع حالتك من خلال الفحوصات الدورية بعد اعطاء الدواء لمدة استخدام معينة . حقيقة هذا قليل في اغلب المراكز من خلال تجربتي انصح بالذهاب والمتابعة مع الدكتوره ليس مدحا لها وانما فعلا دكتوره ما شاء الله عليها خلوقة قلبا وقالبا. الله يبارك لها

Dr Hisham Hakim

Neurologist

I am very happy with this clinic. They have great modern equipment and professional, knowledgeable doctors and nurses. Dr.HISHAM Hakim is a fantastic doctor with a complex approach to any health concern. It is always a pleasure to come to his office for advice and correct treatment. Dr Nader is a great doctor as well, professional and knowledgeable. Special thanks to physiotherapist Reem and nurses Susan, Anju and Nikhel. I Highly recommend this clinic.

Dr Alyaa Mohamed Elnakeb

Obstetrician & Gynaecologist

It was not a pleasant visit at all . She spoke too fast, when I asked for clear explanations for my symptoms she barely explained anything, just repeated what she said before She was rough with the procedure, no bed side manners like letting the patient know you’re about to start before starting. She seemed like she was in a rush and her mannerisms and attitude were completely off putting I’m disappointed

Dr. Yarub Al Shammary

Oral & Maxillofacial Surgeon

The best dentist i ever dealed with, this is my third visit and the experience was wow due to the speed work and result while keeping the best quality in the final result, during the work i did not feel any pain and the whole experience was pleseant. Deffinitely i recommend their center as i will not go somewhere else from now on.

Dr. Ayan Chakraborty

General Practitioner

My experience was pleasant. Dr Ayan is the best in Al Qusais branch, my colleagues also sing his praises. Always professional, straight to the point without making you feel like he is rushing the process. Even though I now leave far from Al Qusais, I still come to this medical center because of him.

Dr Zaynab Fataih

General Practitioner

It’s really frustrating when the medication prescribed isn’t correct and the justification for it is missing, especially when the insurance ends up rejecting it. Doctors should ideally provide clear details about the medications and their necessity to avoid such complications.

Dr. Layale Al Mondalek

Family Doctor

Exceeded my expectation!!!! I am impressed!! Dr. Layale is by far one of the best doctor I have ever met in the UAE. Very professional, over knowledgeable, she digs deep to capture the roots of the problem, and makes her patients feel relaxed and comfortable.

Dr Rajendra Kumar Misurya

Orthopaedic Surgeon

I had a wonderful experience with Dr. Rajendra. He gave special attention to my shoulder pain and treatment. He is extremely calm, patient, and takes the time to listen and understand the problem. He is one of the most experienced doctors I have ever met