Find your trusted Doctor

Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

I visited Dr Usha (Gynaecologist) two months back. At the time, I was experiencing health concerns and, since I live in Arabian Ranches (far from the hospital), I contacted the clinic by phone seeking guidance. The nurse attended the call, and I explained my symptoms in detail. I was advised to complete certain tests at the Motor City branch. However, when I arrived at Motor City, I was informed that there was no update regarding my test request, and I had to wait 15–20 minutes before the procedure could be processed. After receiving the test results, I was told that the doctor would prescribe medication only after reviewing the report. Despite having paid the consultation fee, I was not able to speak directly with the doctor. I understand the doctor had surgery scheduled, but I expected a follow-up call once she was available. Over the past three days, I have been trying to follow up regarding my report and prescription. Responses from the nurse have been delayed, and as of now, I have not received clear guidance or medication, despite informing the staff that I am in severe pain. This experience has left me feeling unsupported and concerned about the continuity of care. As a patient who has paid for consultation, I expected timely communication, follow-up, and medical guidance. I hope this feedback is taken constructively and that improvements can be made in communication, coordination between branches, and patient follow-up. Thank you. Qurat

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

I would like to express my dissatisfaction regarding my recent consultation. During the visit, I repeatedly explained that I was experiencing continuous cough and some breathing difficulty. However, the doctor quickly concluded that it was a throat infection without properly checking whether my chest was clear or not. Instead of examining further, he kept updating the medication. I felt that my concerns were not properly heard. His approach during the consultation felt negative and dismissive. There was no detailed explanation about my condition, and I did not feel comfortable discussing my symptoms. Additionally, I was informed that the gargle solution was not covered by insurance and that I would need to purchase it separately. While I understand that some medicines may not be covered, the overall communication and attitude during the consultation were disappointing. I chose this doctor mainly because he speaks Malayalam, hoping for better communication, but unfortunately, the experience was not satisfactory. I hope you will look into this matter to ensure better patient care in the future. Thank you.

Dr Dhanasekar Ramasamy

General Practitioner

I would like to express my dissatisfaction regarding my recent consultation. During the visit, I repeatedly explained that I was experiencing continuous cough and some breathing difficulty. However, the doctor quickly concluded that it was a throat infection without properly checking whether my chest was clear or not. Instead of examining further, he kept updating the medication. I felt that my concerns were not properly heard. His approach during the consultation felt negative and dismissive. There was no detailed explanation about my condition, and I did not feel comfortable discussing my symptoms. Additionally, I was informed that the gargle solution was not covered by insurance and that I would need to purchase it separately. While I understand that some medicines may not be covered, the overall communication and attitude during the consultation were disappointing. I chose this doctor mainly because he speaks Malayalam, hoping for better communication, but unfortunately, the experience was not satisfactory. I hope you will look into this matter to ensure better patient care in the future. Thank you.

Advanced Care Oncology Center

Imaging (Scans), Oncology

Good day! In going to any clinic or center nor hospital accommodating well for patients really play important role because of emotions which they will feel relax and confidently think they will be in cured. Thru this, I felt that which I’m so thankful from the start. With Ms. Edith and my fellow kababayan thank you for accommodating me very very well and I noticed regardless of raise you all treat them well and it’s really very impressive and recommendable to patient like me. With my doctor, Dr. Tarek, thank you very much for assisting me so well especially when I’m sending WhatsApp message at anytime you’re always replying at anytime as well which really help me feel well. With all the staff who assisted me in this battle thanks a lot. I would to thank you all for providing the transportation picking me in my place in Al Riga, deira. And, for the management thank you very much for setting this qualified staffs. They are really doing very well and I can say job well done and congratulations. With this I say thank thank thank you very much.

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I would like to bring to your attention a recurring issue in the reception waiting area. Patients are gathering without any clear initiative from reception staff to organize the queue or manage the order of turns, which leads to disorder each time. This shortcoming places patients in uncomfortable situations. Personally, I had a disagreement with another patient over turn order due to the lack of clear organization. Kindly note that visitors are patients who deserve professional and respectful handling appropriate to a healthcare environment, not an informal setting. We kindly request taking one or both of the following actions: • Strengthen the role of reception staff in actively organizing the queue and communicating effectively with patients. • Or provide a queue numbering system to ensure fairness and smooth flow.

Melissa Abbey

Physiotherapist

I saw Mel last year in the lead up to Ironman 70.3 Muscat when I was dealing with a recurring neck problem and a niggling knee issue resulting from tightness in my quad from increased bike volume. What I appreciated was that Mel understands endurance sport properly. There was no generic “just rest it” advice. She took the time to look at how I was training, how the symptoms were presenting, and worked around the reality that I still needed to train and even took time to co-ordinate with my coach. Within a couple of weeks both issues were under control and I went into the race feeling confident rather than worried about things flaring up. She’s professional, knowledgeable and easy to talk to, especially if you’re in the triathlon or running world and want someone who gets it. Wouldn’t hesitate to recommend her!

Saudi German Hospital Sharjah

Anaesthetics, Cardiology, + 6 more

I had a wonderful experience with Dr. Fadia. She is extremely professional, knowledgeable, and very kind. From the first consultation, she made me feel comfortable and listened carefully to all my concerns. She explained everything clearly and answered all my questions with patience, which gave me great confidence and peace of mind. My follow-up after the surgery was smooth, and she was very supportive throughout the whole process. I truly appreciate her care and dedication. I highly recommend Dr. Fadia to anyone looking for a skilled and compassionate doctor. Thank you, Dr. Fadia, for your excellent care and professionalism. 🌷

My London Skin Clinic - DIFC

Cosmetic (Aesthetic) Medicine, Dentistry, + 1 more

My entire circle of friends goes to the Queen of smile Dr Faryal speciallly when it come to beautifying your smile the most natural way.And now it was time that I finally take the shots…Dr Faryal didn’t just improve my smile infact she transformed my confidence. Her artistry with veneers is unmatched, creating the perfect balance of shape, shade, and harmony with the face. Every detail feels thoughtfully designed just for you.During the entire treatment she kept it very transparent with every single step, this was one thing that brought a huge relief to my anxiousness. I’m incredibly grateful and can’t recommend her highly enough.

Dr Prashant Sharma

ENT Surgeon

I recently had a septoplasty at Prime Hospital in Dubai and had a very positive experience. Dr. Prashant Sharma was professional, clear in his explanations, and very reassuring throughout the process. From consultation to follow-up, he made sure I understood everything and felt comfortable. The surgery went smoothly and my recovery has been good so far. I would also like to thank Nurse Dipali Rajendra for being kind and supportive during my visits. Her caring attitude really helped ease my anxiety. Overall, I’m happy with the treatment and care I received and would recommend Prime Hospital for ENT treatment.

Prime Medical Center - Deira @Reef Mall

Cardiology, Dentistry, + 18 more

My experience with Dr. Ajay Kumar at Prime Clinic Deira was deeply disappointing. When I mentioned the death of a loved one during my consultation, his response was dismissive and showed a complete lack of compassion. Throughout the appointment, he came across as rude and genuinely uninterested in listening to my concerns. The level of care and empathy was far below what any patient deserves, and I would encourage others to consider this before booking an appointment. In the end he suggested an extremely prolonged consultation process with up to 6 sessions because he views patients as all seeking medications.

Dr. Ahsan Ullah Chaudhry

Cosmetic Doctor, Dermatologist

I wanted to have natural looking Botox to improve my deep lines on the forehead and fine lines around the eyes crows feet. I wanted a glow up but natural results. I met Dr Ahsan who discussed the process with me and I was very happy. I had my Botox and Juvederm fillers done, along with Skin Boosters to improve my overall skin hydration. I am super happy with my results and have recommended all my friends. My skin is looking smooth, clean and wrinkle free. Best Botox in Dubai - and my Best Botox Clinic in Dubai hands down. Super Happy- 5 Star!

Dr Jyothish George

Dermatologist

I enthusiastically recommend Dr. Jyotish! He is a truly exceptional physician who demonstrated incredible expertise and intuition during my visit. I was particularly impressed by his ability to provide such a quick and accurate diagnosis; he identified the root cause of my issue immediately, allowing us to address it before the situation could escalate further. I am so grateful for his swift action and the high level of care he provided. If you are looking for a doctor who is both insightful and decisive, Dr. Jyotish is the one to see.

Dr Anil Kumar

Endocrinologist

This is the first telehealth consultation that I've had with Dr. Anil due to unavailability of physical slot and challenge to visit in clinic due to my work schedule. Dr. Anil accommodated my request despite the busy schedule in the clinic. Ms. Gennelyn arranged a very smooth telehealth appointment from confirmation of slots, online payment, and updating Dr. Anil's availability up until me and Dr. Anil was in the telehealth session. Their team embodies commitment and professionalism.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

Visited for consultation on 16th Feb. I had was there 10 minutes before my pre booked appointment at 12. After taking all the details I was made to wait for 20 minutes to just get my vitals checked. In the meantime I saw several medical reps loitering around and were given preference over a paying customer. I had to finally tell the rep from Prime as to what was going on. Waiting time of over 30 minutes to see my doctor is not acceptable when preference is given to medical reps.

Dr. Akhilesh Sapra

Gastroenterologist, General Surgeon

I am truly grateful to my doctor. He is not only highly skilled and professional, but also very kind and compassionate. Throughout my treatment, he guided me at every step, listened carefully to my concerns, and gave me confidence and reassurance. Because of his expertise and positive attitude, my treatment was completed smoothly and successfully. I sincerely appreciate his support, dedication, and care, and I will always be thankful for his help.

Dr Mays Aljbori

Dentist

I just wanted to share how wonderful my experience was at the center. You made what could have been a stressful dental visit feel completely comfortable and reassuring. Your professionalism, gentle approach, and clear explanations throughout the appointment truly stood out. It’s clear that you genuinely care about your patients’ comfort and well-being. Thank you for your exceptional care and dedication! Thanks Dr.Mays.