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Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I went to the clinic Wednesday night after work as I was having trouble breathing, colds, headaches and had some chest pain that day and numbness on the gums. Doctor did some tests but before the results even arrived he said probably iron deficiency and B12 deficiency. Something about gastrtitis and allergies. He prescribed meds for gastritis, allergies, and then paracetamol. Told me to come back Friday to discuss test results since he’s not working on Thursday. Thursday morning, I woke up worse than the day before and had to take a sick leave. Thursday was when the results came but still no diagnosis from the doctor. I came back Friday as he asked. He said iron deficiency hence the iron supplements and also mild bronchitis but no need for antibiotics just cough syrup. When I asked for a sick leave certificate he said he can’t give one for Thursday, only Friday. Does that make sense?! He knew I was sick Wednesday night. That’s when I did the tests. He can confirm I’m still ill Friday. What do you think I was doing Thursday?!? Pilates?!? Of course, I was sick then! And he’s the one that told me not to come Thursday. Not even the end of it. He also did not discuss anything about the gastritis or the B12 deficiency he mentioned. No explanation. Worse still, the sick leave certificate that I had to pay AED 80 for does not mention the mild anemia and mild bronchitis even though he has prescription for them! The sick certificate only says common cold and cough! Ridiculous. And when I brought this up to nurse and reception— no help whatsoever.

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

I would also like to express my sincere appreciation for Dr. Hussain Ismail, who treated me during our visit to Prime Medical Centre Ajman on 08 February. From the very start, Dr. Hussain was calm, attentive, and extremely thorough. He took the time to properly assess my condition and, most importantly, was very mindful of the fact that I am a heart patient. This level of awareness immediately gave me confidence and reassurance. He carefully reviewed my medical history and current medications, and made sure that the treatment and medications he prescribed would not interfere with my existing heart medications. His approach was both cautious and well-informed, striking the right balance between treating my immediate condition effectively while prioritizing my long-term health and safety. Dr. Hussain explained everything clearly, answered our questions patiently, and ensured that I felt comfortable and well cared for throughout the consultation. His professionalism, medical expertise, and genuine concern for patient well-being truly stood out. Doctors like Dr. Hussain Ismail are the reason patients feel safe placing their trust in a healthcare facility. I am very grateful for the care I received and highly recommend him to anyone seeking a doctor who is knowledgeable, attentive, and genuinely patient-centered.

Prime Medical Center Sheikh Zayed Road

Cardiology, Clinical Pathology, + 14 more

My OB Gyne doctor is ok but there’s really an issue with the waiting time and they are not following the scheduled appointment. I waited for a long time just to get checked. I arrived on time for my 8:20 PM appointment but the nurse let me in after 9PM and when it was my turn they were all in a hurry as it was probably near the closing time. Many times I have visited for my checkup and I always wait for a minimum of 30 minutes past my scheduled appointment which is ridiculous. What is the point of booking in advance if they are not going to follow the timing. I come on time for my appointment but I always get frustrated from waiting long time. I am pregnant and it stresses me out. Hoping to see some improvement when it comes to managing patient’s schedule especially they are dealing with pregnant women.

Dr Jamilah Motala

Psychologist

In each visit, Dr Jamilah asks me what we'd like to focus on and we take things in bite size pieces and more importantly, she helps connect the dots between current behaviors or thought patterns with past expriences which has been an eye opening thing to be able to see patterns and connections I wouldn't have otherwise noticed by myself. I have been a patient for over 4 years with Dr Jamilah and it has been the single best decision I've made for my health and well being. Her calm yet reassuring demeanor and clear direction on how to manage thoughts and situations has given me a level of confience that I lacked, tools to manage difficult circumstances, and means to be kind to myself. I am very grateful to have found a therapist I connected with so well, and grateful for the progress we've made together.

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

I recently visited Prime Medical for an emergency consultation for severe migraine and was attended by Dr. Shipra. From a clinical standpoint, her approach was thorough, well-structured, and highly professional. She demonstrated strong diagnostic acumen, promptly assessed the condition, and initiated appropriate management without delay. Throughout the process, she maintained clear and precise communication, ensuring that all necessary interventions were carried out efficiently. Her calm demeanor under pressure and adherence to sound clinical judgment were particularly reassuring in an emergency setting. I sincerely appreciate the quality of care provided and would confidently recommend Dr. Shipra for her clinical competence, professionalism, and patient-centered approach.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

This is the first time we experiencing very bad customer service from Prime, not a delay, not caring the patients, not considering the value of time for any patient. the consultation itself taken time, after that we had to wait for more than 45 minutes till nobody came to give the nebulization for my daughter, I had to leave the clinic without taking treatment. The nurse mentioned you go and tell the reception not register more customers as there is crowd, which they are not able to manage. They are not well-versed to how to handle the crowd and provide customer service, better you change the nurses who are not good enough to handle the crowd, or you manage the appointments the way they can manage.

Dr. ahmed hassn

General Surgeon, Weight Loss & Bariatric Surgeon

I had hiatal hernia surgery (Nissen fundoplication) just yesterday, and I already feel so thankful for the care I received. From the first moment, the doctor was incredibly kind, patient, and reassuring, which meant everything to me during such a stressful time. Even though it’s still early, I can already feel an improvement in my symptoms, and that gives me so much hope and peace of mind. The doctor treated me with genuine care and compassion, always taking the time to explain and check on me, which made me feel safe and confident throughout the entire experience. I am truly grateful for this level of care and professionalism, and I highly recommend this doctor to anyone considering this surgery.

Advanced Care Oncology Center

Imaging (Scans), Oncology

This is the second time that we visited Advanced Care Oncology Center for a PET Scan for my wife. Our experience has been extremely good in both occasions. While all the team members at Advanced Care Oncology Center have been extraordinarily kind and supportive (from walking into the facility to registration to medical support etc.), I must mention Ms Liz who made us feel comfortable and relaxed. Above all, I had the opportunity of meeting Mr Basheer (Managing Director) of Advanced Care Oncology Center. He is an outstanding gentleman. His warmth and kindness is exemplary. I pray to the Ever Merciful Almighty that He may bless Mr Basheer and the full team at Advanced Care oncology Center 💕

Dr. Ebtahal Sayed

Dermatologist

I had a wonderful experience with Dr. Ebtehal, I had undergone procedures for face rejuvenation and hair treatment.She is incredibly caring, professional, and meticulous in her work. Her medical knowledge is very strong, and the injections were gentle not painful. Her treatment cured me from the first day. What impressed me most was that she addressed a facial scar that had been overlooked by three previous doctors, despite it being my main concern and even affecting the response to my Botox treatment. She provided a definitive solution. Thnx Dr Ebtehal, Highly recommend for anyone.

Dr Dennise Jayson

General Practitioner

Dr. Denisse is a well-rounded professional doctor. He discussed matters with my health and laboratory results very well, in such a level that I am fully understand it. This doctor is very compassionate to all her patients you can fell him during every conversation. He speaks clear enough and he entertainment my questions and clarification. He don't felt hurry even though there is a lot of patients queue he will ensure that your time visiting him is make you comfortable despite of sickness. I visit some Filipino doctor but I can fully attest that Dr.Denisse is best.

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

The dentist and staff were amazing with our baby and my husband! 😊 So gentle, patient, and professional. Really appreciate the care and attention everyone received. Thanks for making it a positive experience for the whole family!😊 They made the experience so smooth. - We’re really happy with the care and attention our baby received. Thanks for making it a positive experience! - The clinic is so welcoming and kid-friendly! 👍 Great job making our baby feel comfortable. - Appreciate the clear explanations and care taken with our baby’s teeth. Thank you!

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

The experience at the primary medical center today was not satisfactory. We waited for over an hour for approval for my wife’s blood test, but the approval never came. As a result, our time was wasted. When we approached the staff, they attempted to contact the concerned department via a landline for approval; however, there was no response, as no one answered the calls. I also tried calling multiple times without success. Ultimately, the entire visit was spent waiting for medical approval, making the overall experience disappointing

Dr. Waleed Alomar

Psychiatrist

The best thing about Dr. Waleed is he doesnt take his profession only as a job.. if a patient needs time more than the appointment slot, he doesnt randomly stops the session. He makes sure his patient open up and give enough time for the patient. Personally, i refused to take medicine though i needed it but he never forced me to take medicine. Eventually he explained and i agreed on myself to take medicine. This made me feel heard and valued. Greatful for all his help and support 🙏😁.. highly recommend

Dr. Wael Hosni

Obstetrician & Gynaecologist

This was the best C-section experience I could have hoped for. I was very anxious before the surgery, but Dr. Wael and his team made everything smooth, reassuring, and truly unforgettable. He is highly professional and creates a very comfortable and positive atmosphere. I felt safe throughout the entire procedure, and the result exceeded my expectations — my C-section scar is almost not visible. We are deeply grateful to Dr. Wael and his wonderful team.

Dr. Rehab Omer Yassin

Dermatologist

Dr. Rehab is by far my favorite dermatologist. She is highly skilled, professional, and very attentive. She understands the case quickly by truly listening to the patient, which makes a huge difference. After struggling with long term acne and skin issues, she was the only doctor who was able to help me and achieve real results. I highly recommend her to anyone looking for a dermatologist who genuinely listens and knows what she’s doing.

Dr Hazem Khout

Breast Surgeon, General Surgeon

“I had a breast surgery with Dr. Hazem Khout, and I honestly couldn’t be happier with the results. From the first consultation, he was professional, honest, and very reassuring. He explained everything clearly and made me feel comfortable and confident in my decision. The outcome exceeded my expectations, and I’m extremely satisfied. Thank you for your exceptional work and care.”