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  • User avatar
    Prime Medical Centre Al Warqa

    Cardiology, Dermatology, + 6 more

    5.0

    Verified

    I recently visited Prime Hospital, Dubai during a very challenging period due to a serious urological condition. From my first consultation, I was extremely impressed by the professionalism, expertise, and compassionate care provided by Dr. Issam AlMajdalawi, Consultant Urologist, and his nurse, Aaron. Their strong collaboration and patient-focused approach made a significant difference throughout my treatment journey. Following a series of thorough diagnostic tests, Dr. Issam clearly explained my condition to me, including my severe prostate enlargement, bladder compression, blood test results, prostate size, and urine flow metrics. He reassured me that the condition was not cancerous and carefully outlined all available treatment options, helping me make an informed decision to proceed with Rezum therapy to restore my quality of life. The procedure was carried out professionally under Dr. Issam’s supervision. Although I experienced temporary mobility issues upon waking from surgery, Dr. Issam was present to calmly explain the procedure, the observations made during surgery, expected side effects, and the recovery process. His reassuring manner, clinical expertise, and compassionate communication gave me great confidence and peace of mind. During my two-night stay, I was supported by a dedicated nursing team who demonstrated exceptional care, professionalism, and attention to detail. I would particularly like to acknowledge Jet, Jan, and Jinci Shaji, whose kindness and support stood out. All other nursing staff were equally attentive and professional. Following surgery, I unfortunately developed a post-operative infection and experienced severe pain and swelling. The emergency team, including Dr. Amjad and Dr. Omar, responded promptly and professionally. Despite Dr. Issam being overseas at the time, the medical team consulted him to ensure the most appropriate and informed treatment decisions were made. I felt truly cared for during this difficult moment. Today, I am recovering well, my symptoms have significantly improved, and my quality of life has been restored. I am deeply grateful to God and to all the doctors, nurses, and staff who supported me throughout this journey. My sincere and special thanks go to Dr. Issam AlMajdalawi and Aaron for their outstanding care, professionalism, and dedication.

    Seen for:

    Obstructive Uropathy (Hydronephrosis)
  • User avatar
    Dr Iza Roelle Labian Maniego

    Obstetrician & Gynaecologist

    5.0

    Verified

    My Successful VBAC Story with Dr. Iza Roelle Maniego One of the most important decisions during pregnancy is choosing an OB-GYN you truly feel comfortable with , someone you trust and know will support you every step of the way. The moment I saw Dr. Iza’s profile and learned that she is a strong VBAC advocate, I instantly knew she was the perfect doctor for me. From the very beginning, I fully trusted her because I knew she would always do what was best for me and my baby. During every visit, she never failed to explain the pros and cons of every request and delivery plan. She made sure I was well-informed and empowered to make the right decisions for my body and my pregnancy. This meant so much to me, especially since I was also a high-risk pregnancy. More than her credentials, Dr. Iza’s motto truly reflects who she is: “Do what you love and you’ll never work a day in your life.” You can clearly feel this in every visit. She is passionate, supportive, and genuinely caring. Her aura is light and positive, and she always greets you with a warm smile that instantly puts you at ease. I also want to commend her nurse, Margaret, who was incredibly kind and attentive. She always kept me updated with my test results and consistently checked in on how I was doing, which made the entire experience even more reassuring. I gave birth to my baby girl on December 13, 2025. I went into labor without induction or epidural, and there was a moment when I almost gave up and requested an epidural. But I am so grateful for Dr. Iza’s words of encouragement. Knowing she was there guiding me through every painful contraction gave me the strength to keep going. Her calm presence and constant guidance helped me survive each contraction until my baby was finally in my arms. I would highly recommend Dr. Iza Roelle Maniego to any mama especially those considering VBAC who is looking for a doctor who truly listens, explains, supports, and believes in you. I also want to extend my heartfelt thanks to the amazing nurses at Prime Hospital who took care of me during labor and delivery. This experience will forever stay in my heart. Thank you, Dr. Iza, Nurse Margaret, and the entire Prime Hospital team, for helping me safely welcome my baby girl into the world. 🤍

    Seen for:

    High Risk Pregnancy
  • User avatar
    Prime Medical Center Ajman

    Ear, Nose & Throat (ENT), Cardiology, + 11 more

    4.0

    Verified

    Dear Management Team, I am writing to formally express my disappointment regarding the experience my son and I had during our visit to Prime Medical last night. Upon arrival, we were waiting for more than 20 minutes for basic procedures such as checking blood pressure and other preliminary details. During this time, I was seated in the waiting area with my son. I observed the nursing staff engaged in personal conversations among themselves, while patients continued to wait. What was most concerning was that a family who arrived after us was allowed to enter directly before us. One of the nurses clearly saw that I had arrived earlier and was waiting for my turn, yet no action was taken. As a frequent patient of Prime Medical, I did not expect such rude and unprofessional behavior. Eventually, I tried to enter Dr. Geetika’s room when my turn should have come. However, a lady nurse stopped us very rudely and allowed another family to enter, stating they had an appointment. This entire situation was handled without proper communication or courtesy, which made the experience very unpleasant and stressful for me and my child. The only positive aspect of this visit, as always, was the behavior of Dr. Om Prakash. I truly admire his professionalism, dedication, and the care he provides. He consistently treats patients with respect and prescribes medication appropriately based on the health condition. His conduct reflects the standard of care I expect from Prime Medical. I humbly request the management to take this complaint seriously and address the behavior of the nursing staff, so that no other patient has to go through a similar experience in the future. Thank you for your time and attention to this matter. I hope appropriate action will be taken.

    Seen for:

    Hypertension (High Blood Pressure)
  • User avatar
    Saudi German Hospital Ajman

    Cardiology, Ear, Nose & Throat (ENT), + 5 more

    5.0

    Verified

    Writing this with a heart full of gratitude. From day one of my pregnancy, Dr. Aida Al Khatib has been nothing short of exceptional. She didn’t just listen — she truly heard me. Every concern, every fear, every tiny symptom… she took it all seriously. Tracked my progress. Tracked my baby’s progress. Calmed me when I spiraled. Reassured me when Google tried to scare me. And considering this was a high-risk pregnancy (gestational diabetes + high blood pressure + third C-section after a long gap), her care meant everything to me. She made sure I followed every precaution, every step, every check. Never rushed me. Never dismissed me. Always present. Always kind. I was TERRIFIED going into my third C-section. High risk. Long gap. So many what-ifs in my head. But Dr. Aida handled everything with such confidence, calm, and precision that it felt… safe. Controlled. Professional. Reassuring. Now, 10 days postpartum — Alhamdulillah — I feel like I’m already back on my feet. Energised. Strong. Almost like nothing even happened. That’s how clean, smooth, and well-managed everything was. Also a huge thank you to her wonderful assistant, Nurse Sheeja — the quiet superhero behind the scenes. Making sure all documents were ready, appointments smooth, and pregnant women (who already have zero patience left 😅) don’t have to wait long. If you’re pregnant and reading this — Dr. Aida is your person. Your safe space. Your calm in chaos. Your best decision during this beautiful yet overwhelming phase. I 100/100 recommend her. Truly. Forever grateful 🤍

    Seen for:

    C-Section (Caesarean Section)
  • User avatar
    Prime Medical Center - Deira @Reef Mall

    Gastroenterology, Internal Medicine, + 18 more

    1.0

    Verified

    When I was given injection the nurse dropped some liquid side on the floor. I said oh ! Bus she picked it up and continued. Needle was in my arm but syringe side should have replaced.. it’s still not acceptable. It’s too late. What responsibility will you take if I get infected. I’m very much concerned. Some nurse are so good. It’s my first time that I saw her. About cashier. I’ve been requested invoice for sick leave. I spoke to the cashier who is philipina process my payment right after finished my payment. I waited whole day nothing find in my email. I called via phone call for three time. Still haven’t find any. I emailed help desk and no reaction. I AM STILL WAITING INVOICE FOR SICK LEAVE!!! WHAT IS THIS CUSTOMER SERVICE. Usually I understand they are busy it’s understandable. But this time multiple things … it’s terribly bad.

    Seen for:

    Gastroenteritis
  • User avatar
    Prime Medical Center Al Qasimia

    Dentistry, Dermatology, + 8 more

    2.0

    Verified

    Dear Prime Clinics Al Qasimiya Team, I hope this message finds you well. I wanted to take a moment to share some feedback regarding my recent visits to the Qasimiya branch. I've noticed that there seems to be a recurring issue with the availability of face masks for patients. On multiple occasions, I've been informed by the reception staff that masks are out of stock, which can be quite concerning for those of us who prioritize safety during our visits especially during the flu season. Ensuring that patients have access to basic protective equipment would greatly enhance the overall experience and peace of mind for everyone. Thank you for considering this feedback.

    Seen for:

    Hypertension (High Blood Pressure)
  • User avatar
    SKIN111 Palm Jumeirah Mall

    Beauty Therapy, Breast Surgery, + 6 more

    5.0

    Verified

    I’m having laser pigment removal on my eyebrows at this clinic and I couldn’t be happier with my experience. Ana, the professional who’s treating me, is absolutely amazing — very skilled, kind, and attentive. She always does everything possible to minimize discomfort during the procedure, which makes a huge difference. The entire team at the clinic is professional and friendly, and the environment is welcoming and reassuring. I’m already very happy with the results so far, and I trust them completely. Because of this great experience, I’m definitely interested in doing other procedures at the clinic as well. Highly recommended!

    Seen for:

    Laser Treatment
  • User avatar
    Dr. Sunil GT

    Ophthalmologist

    5.0

    Verified

    ⭐️⭐️⭐️⭐️⭐️ I had an excellent experience with this eye specialist. From the moment I walked in, the staff was professional, friendly, and well organized. The doctor was extremely knowledgeable, patient, and took the time to explain my condition clearly and in simple terms. The examination was thorough, and I felt confident in the diagnosis and treatment plan. The clinic is clean, modern, and equipped with advanced technology. Most importantly, I felt genuinely cared for, not rushed. I highly recommend this eye specialist to anyone looking for expert care and outstanding service.

    Seen for:

    Eye Test
  • User avatar
    First Psychiatry Clinic

    Psychology, Psychiatry

    5.0

    Verified

    First Psychiatry Clinic provides a calm, welcoming environment with a highly professional and compassionate team. The psychiatrist took the time to listen carefully, explained everything clearly, and made me feel comfortable throughout the consultation. The staff were respectful, organized, and supportive from scheduling to follow-up. I truly felt heard and understood, and the care I received was thoughtful and effective. I would highly recommend First Psychiatry Clinic to anyone seeking quality mental health care.

    Seen for:

    Anxiety Disorder
  • User avatar
    Dr. Daria Fedorenko

    Obstetrician & Gynaecologist

    5.0

    Verified

    Would like to express my sincere appreciation to Dr. Daria Fedorenko an exceptional gynecologist the doctor is ethical, attentive to details, she is competent, patient She explained every step clearly and thoroughly, answered all my questions with patience, and ensured I felt supported and at ease throughout the entire visit. She is attentive, respectful, and explains everything clearly, creating a comfortable and trusting atmosphere. I highly recommend her to anyone seeking expert and caring women’s healthcare.

    Seen for:

    General O&G
  • User avatar
    Prime Medical Center - Motor City

    Orthopaedic Surgery, Cardiology, + 6 more

    1.0

    Verified

    Went for a checkup - determined I needed a root canal. Dr advised she will submit for approval and refer to another branch. 3 days later I called to follow up as I received confirmation of an approval. She booked for oasis branch but no submission for the root canal was done , only x ray. Oasis now wants a new consult and new submission. A complete waste of time . I’ve requested for my x rays to use a more efficient establishment.

    Seen for:

    Root Canal
  • User avatar
    Dr. Zein Hasan

    Orthopaedic Surgeon

    5.0

    Verified

    Dr. Zein was very accommodating and genuinely mindful of our feelings throughout the visit. He was exceptionally kind, patient, and gentle with our little boy, which helped put us at ease. He took the time to clearly explain the current issue, ensured we understood the situation fully, and addressed all concerns thoroughly and professionally. We truly appreciated his calm approach and level of care.

    Seen for:

    Paediatric (Pediatric) Orthopaedics
  • User avatar
    Dr Om Prakash

    Internal Medicine Doctor, Orthopaedic Surgeon

    5.0

    Verified

    Dr. Om Prakash. I truly admire his professionalism, dedication, and the care he provides. He consistently treats patients with respect and prescribes medication appropriately based on the health condition. His conduct reflects the standard of care I expect from Prime Medical.One of the best Doctor in prime medical Centre.

    Seen for:

    Hypertension (High Blood Pressure)
  • 5.0

    Verified

    My visit to Dr. Ahmed (ENT) was excellent. I was experiencing severe tonsil pain along with difficulty breathing and swallowing. Dr. Ahmed diagnosed my condition accurately and explained the treatment steps very clearly. Thankfully, I felt significant improvement after the treatment. Thank you, Dr. Ahmed.

    Seen for:

    Swallowing Disorder (Dysphagia)
  • User avatar
    Dr Neaam Majeed Mohammed Shett

    Obstetrician & Gynaecologist

    5.0

    Verified

    الدكتورة نعم من أفضل الطبيبات في مجال النساء والولادة، متميزة في عملها وغاية في الإتقان. تعاملها راقٍ ومريح للنفس، وتحرص دائمًا على طمأنة المريضة والاهتمام بأدق التفاصيل. شاطرة ومتفانية في عملها، وتشعرك بالثقة والاطمئنان من أول زيارة. جزاها الله خيرًا وكتب أجرها على حسن تعاملها وإخلاصها

    Seen for:

    Pregnancy
  • 5.0

    Verified

    أتقدم بخالص الشكر والتقدير للدكتور إسماعيل على ما يقدمه من نصائح طبية قيّمة، نابعة من خبرته الواسعة ومعرفته العميقة. فقد لمسنا لديه سرعة التشخيص ودقته في فهم حالة المرضى، مما يعكس كفاءته العالية وحرصه الصادق على صحة مرضاه. جزاه الله خير الجزاء وبارك في علمه وجهوده

    Seen for:

    Headache

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