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Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I recently visited Prime Hospital, Dubai during a very challenging period due to a serious urological condition. From my first consultation, I was extremely impressed by the professionalism, expertise, and compassionate care provided by Dr. Issam AlMajdalawi, Consultant Urologist, and his nurse, Aaron. Their strong collaboration and patient-focused approach made a significant difference throughout my treatment journey. Following a series of thorough diagnostic tests, Dr. Issam clearly explained my condition to me, including my severe prostate enlargement, bladder compression, blood test results, prostate size, and urine flow metrics. He reassured me that the condition was not cancerous and carefully outlined all available treatment options, helping me make an informed decision to proceed with Rezum therapy to restore my quality of life. The procedure was carried out professionally under Dr. Issam’s supervision. Although I experienced temporary mobility issues upon waking from surgery, Dr. Issam was present to calmly explain the procedure, the observations made during surgery, expected side effects, and the recovery process. His reassuring manner, clinical expertise, and compassionate communication gave me great confidence and peace of mind. During my two-night stay, I was supported by a dedicated nursing team who demonstrated exceptional care, professionalism, and attention to detail. I would particularly like to acknowledge Jet, Jan, and Jinci Shaji, whose kindness and support stood out. All other nursing staff were equally attentive and professional. Following surgery, I unfortunately developed a post-operative infection and experienced severe pain and swelling. The emergency team, including Dr. Amjad and Dr. Omar, responded promptly and professionally. Despite Dr. Issam being overseas at the time, the medical team consulted him to ensure the most appropriate and informed treatment decisions were made. I felt truly cared for during this difficult moment. Today, I am recovering well, my symptoms have significantly improved, and my quality of life has been restored. I am deeply grateful to God and to all the doctors, nurses, and staff who supported me throughout this journey. My sincere and special thanks go to Dr. Issam AlMajdalawi and Aaron for their outstanding care, professionalism, and dedication.

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

Dear Management Team, I am writing to formally express my disappointment regarding the experience my son and I had during our visit to Prime Medical last night. Upon arrival, we were waiting for more than 20 minutes for basic procedures such as checking blood pressure and other preliminary details. During this time, I was seated in the waiting area with my son. I observed the nursing staff engaged in personal conversations among themselves, while patients continued to wait. What was most concerning was that a family who arrived after us was allowed to enter directly before us. One of the nurses clearly saw that I had arrived earlier and was waiting for my turn, yet no action was taken. As a frequent patient of Prime Medical, I did not expect such rude and unprofessional behavior. Eventually, I tried to enter Dr. Geetika’s room when my turn should have come. However, a lady nurse stopped us very rudely and allowed another family to enter, stating they had an appointment. This entire situation was handled without proper communication or courtesy, which made the experience very unpleasant and stressful for me and my child. The only positive aspect of this visit, as always, was the behavior of Dr. Om Prakash. I truly admire his professionalism, dedication, and the care he provides. He consistently treats patients with respect and prescribes medication appropriately based on the health condition. His conduct reflects the standard of care I expect from Prime Medical. I humbly request the management to take this complaint seriously and address the behavior of the nursing staff, so that no other patient has to go through a similar experience in the future. Thank you for your time and attention to this matter. I hope appropriate action will be taken.

Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

The doctor was polite and professional during the consultation. However, despite presenting with severe lower back and pelvic pain, abnormal menstrual bleeding pattern, and recent fever and dizziness, the symptoms were described as ‘nothing unusual’. An abdominal scan was advised, but the process involved significant delays due to approval timelines and the doctor’s unavailability, with follow-up suggested after many days. Given the level of pain and symptoms, clearer guidance, urgency, or an interim management plan would have been reassuring. While I understand the need to assess sexual history for medical reasons, the way questions were asked felt personal rather than clinical. Being asked about having a boyfriend and virginity, and feeling as though my responses were doubted, was uncomfortable and stressful during an already painful consultation. A more neutral, respectful, and clinically framed approach would have helped maintain trust and comfort as a patient. I believe better communication regarding symptom severity and faster diagnostic coordination would improve patient experience.

Dr. Shalini Verma

Obstetrician & Gynaecologist

When you have Dr. Shalini in ur pregnancy journey, there is truly no need to Google/chatgpt/Gemini or any other app for information. From the very first consultation, she guides you with so much clarity, patience, and care just like a mother would. She listens without rushing, explains everything in simple words, and makes sure all your doubts are addressed, no matter how small they seem. Her guidance feels reassuring and trustworthy, and it gives you a sense of calm during your pregnancy journey what can otherwise be overwhelming. What I appreciate most is how safe and supported I felt under her care. Youre not just another patients she genuinely cares about your well-being and walks with you at every step. I would highly encourage anyone looking for a doctor who combines medical expertise with warmth, empathy, and genuine concern to consult Dr. Shalini. Youll feel confident, informed, and cared for from day one. She will always be my daughters first Dr.Mumma

Saudi German Hospital Ajman

Cardiology, Ear, Nose & Throat (ENT), + 5 more

تجربتي مع دكتورة عايدة ممتازة لكن غالبية الممرضات "من الجنسية الهندية"جعلوا اقامتي في المستشفى اكثر صعوبة وألمًا! من حيث التعامل والاسلوب وعدم تقديم المساعدة كما يجب استثني من ذلك الممرضة المصرية المحجبة كانت قمة في الاخلاق والادب والممرضة الفلبينية الكبيرة في العمر والمقام وترتدي نظارة كانت تعرض مساعدتها وترتب الغرفة حتى دون ان نطلب منها ذلك ' الممرضة التي اخذت طفلتني لسحب الدم منها لإجراء فحص الscreening رفضت ان اكون. انا او والدها معها في غرفة سحب الدم بحجة ان الغرفة صغيرة! لقد ولدت طفلتي للتو فكيف تتوقعون ان نكون بحال خير عندما نسمع صريخ طفلتنا من الغرفة المجاورة ونحن لا نرى شيء ! ليس لكم اي حق في ذلك .. نحن لن نعيق الاجراء بالطبع لانه من مصلحة ابتنا لكن كنا سنكون مطمئنين عندما نكون بجوارها ونمسك يدها ع الاقل!! حال الممرضات في مستشفاكم يحتاج لصرامة اكثر

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

I would like to express my sincere gratitude to Dr Parul Dixit for the outstanding care I received. From the moment I met her, I was struck by how polite and professional she is. She took the time to answer all my questions thoroughly and made me feel completely at ease throughout the entire process. The experience of being seen was seamless and efficient. Dr Dixit recently removed cysts from my hand and pubic bone, and I was truly impressed by her surgical skills—especially how expertly she stitched up my hand afterwards. I can honestly say she is one of the best doctors I have ever met. Thank you, Dr Dixit, for your excellent care and kindness. Her assistant who also very welcoming and helped with my care also.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

While the staff were helpful and professional, my experience with the GP, Dr. Nilesh Trivedi, was disappointing. This is the second time I have had a similar experience with him. He appeared disinterested and unengaged, and his responses were vague and very close ended. I repeatedly had to ask the same questions to get any clarity, which left me feeling confused and unheard rather than reassured. As a patient, I expect clear communication and attentiveness, especially during a medical consultation. Unfortunately, this was lacking, and it negatively impacted my overall experience. I wanted to share this feedback honestly, as it has now happened more than once.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

Dr. Maria Sagun is my Physician for at least 5 years and during this period she has consistent shown true and sincere care to her patient. Her support staff have also consistently shown patient care and very accommodative. My emergency case (severe or acute allergy due to food allergy) yesterday provides as one of the strong dedication and passion of Dr. Maria Sagun on helping and ensuring her patient received an utmost care and appropriate medical steps. Thank you very much Dr. Maria and staff for unwavering care and demonstrations of utmost service to your patients.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

After seeing the blood test results , doctor informed its mild infection whereas my son developed fever and ear pain. Cough increased. When I call the doctor through call center, Doctor informed me directly that he will prescribe Anti biotic since the fever and ear pain persists. But he didn't prescribe and I was not informed also. One day before only Doctor should have prescribed Anti biotic. We visited another doctor and got it. And my son couldn't attend school for 4 days and he was crying over ear pain. That gave us trouble.

Dr. Mehdi Shahriyari Afshar

Cardiologist

Two years after a successful angioplasty for LAD ISR using a drug - coated Ballon I recently under went CT Coronary angiography as part of a routine follow-up which showed that the treated artery remains WIDE OPEN confirming the excellent and durable outcome of the procedure . I highly recommend Dr. Mehdi Shahriyari Afshar to other patients and encourage individuals to make informed decisions about their cardiovascular health under the care of experienced and dedicated specialist like him .

Dr. Shridhar Munje

Dentist

I had a great experience with Dr. Shridhar Munje. He was very professional, patient, and took the time to listen carefully to all my concerns. He explained the diagnosis and treatment clearly, which made me feel comfortable and confident. The clinic was well organized and the staff was polite and helpful. I truly appreciate his care and would highly recommend him to anyone looking for a knowledgeable and compassionate doctor.

Dr. Pavithra V Reddy

Internal Medicine Doctor

I would like to highly recommend Dr. Pavithra Reddy for her exceptional professionalism and dedication to her patients. She is not only highly skilled but also incredibly compassionate and kind. Additionally, the Nurse Dansha is equally accommodating and respectful, providing excellent support throughout the care process. I wholeheartedly recommend their services

Dr. Lobna Sallam

Obstetrician & Gynaecologist

السلام عليكم دكتورة لبنة من افضل الأطباء النسائية مشالله دايما ما تقصر وتسمع للآخر وتساعد قدر الإمكان لو فيه اي مشكله تخص النساء بشكل عام و علاجها بعد ممتاز جدا ودقيقة ومثابره جداً في العمل، يعطيها الف عافية يارب

Dr Wasi Mirza

General Medicine Specialist, General Practitioner

Had a walk in appointment with DR WASI MIRZA . A very professional and friendly doctor . I always prefer visiting him for any medical emergency and diagnosis. He is best at his practice and job . Highly recommend

Dr. Usha Kiran Talakere

Obstetrician & Gynaecologist

I’m very pleased with the care I received. Doctor was kind, professional, and took time to really listen to my concerns. Everything was explained clearly, and I felt comfortable and reassured throughout the visit

Dr Jamal Kassouma

ENT Surgeon

I would like to express my deepest gratitude and sincere appreciation doctor Jamal for his professionalism, dedication, and chmpassionate care for my daughter during the cochlear implant surgery.