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Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

I had a very disappointing experience at Prime Medical Centre, BurJuman. I stay in Dubai Hills and visited this branch only based on a doctor recommendation from a relative. My appointment was at 17:15, and as advised, I arrived early at 16:45. I was also the first patient in line. While the first nurse took my vitals, I had to remind her to take my temperature, which should be a basic and standard step. I eventually saw the doctor only at 17:30, despite being the first appointment. Post consultation, I was informed that certain tests required insurance approval. I clearly told the nurse to proceed regardless, as I was prepared to pay if not approved—especially since the scan required a full bladder and I was already uncomfortable. Despite this, there was no sense of urgency or accommodation from the staff. As expected, approvals did not come through for all tests, but the handling was very rigid and unhelpful. On top of this, payment processing took another 30 minutes. Throughout this entire time, neither the nurse nor the doctor checked in to see if I was okay or needed assistance. The whole experience felt extremely transactional rather than patient-focused. In the end, despite spending significant time there, I had to leave at 18.45 after 2 hrs ordeal without completing the tests—even after approvals and payments were initiated—which is unacceptable. This branch seriously needs to improve coordination, responsiveness, and basic patient care standards.

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

I have been a loyal visitor to Prime for years with Doctor Louay, but my recent experience with Dr. Zafer was very disappointing and concerning. ​Excessive Costs: I came for one reason, yet I was pressured into unnecessary blood, urine, and ultrasound tests. The visit felt overly commercial and focused on making me spend money on services and medicine not covered by my insurance. At the end, he give me some medication for another issue and never came back to my original reason. ​Medical Risk: Most importantly, the doctor insisted I buy an external herbal supplement. Even after I warned him I take Warfarin, he claimed it was safe. My cardiologist has since told me this medicine is dangerous for my condition. ​I no longer feel confident with this Doctor. I expect my medical history to be taken seriously to avoid such dangerous advice in the future. Appreciate keeping my feedback as confidential.

Noralign Functional Rehabilitation

Hand Therapy, Orthopaedic Surgery, + 1 more

We are extremely grateful to Menatalla Gazaly for the outstanding care she is providing to our daughter through her Schroth therapy for scoliosis. From day one, she has demonstrated a high level of professionalism, deep knowledge, and genuine dedication to her work. She takes the time to explain every exercise clearly, ensures correct technique, and closely monitors progress, which gives us great confidence in the treatment plan. Beyond her technical expertise, her supportive and encouraging approach makes a real difference in keeping our daughter motivated and comfortable throughout the process. We are very happy with the progress so far and truly appreciate the level of care and attention she provides. Highly recommended for anyone looking for a skilled and compassionate physiotherapist in scoliosis management.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I just had my Hysteroscopy, D&C and Polypectomy Procedure with one of the Best Gynecologist in Dubai, Dr. Usha Kiran at Prime Medical Hospital. 7 years ago, I had the same procedure done with her as well. And just like before, i would not have done it if it were not her. Both experiences were perfectly demonstrated and well-organized that i did not even notice i had the procedure done. Dr. Usha and her team executed the procedure with precision and professionalism that left me in awe and admiration. They did not make me feel worried or scared considering i am the type who would want nothing to do with needles and bloods and more so with surgeries. Overall, it was a smooth procedure and the best service i have received from consultations, lab tests, down to discharge. Thank you.

Dr. Yahia Kabil

ENT Surgeon

I have been a patient of Dr Yahya Kabil for past 25 years and even though I have shifted to New York 9 years ago, I always prefer to see him during my regular visits to Dubai I have access to the best US doctors in United States and my insurance covers it but I still prefer to come see Dr Kabil. In my experience and also numerous other patients that I have referred to Dr Kabil, he is by far the best ENT doctor I have met. He has the healing power and great judgment and a very friendly and humble style that draws patients to him regularly. I congratulate Al Zahra for having the best ENT doctor among ranks . Keep up the great work

Prime Medical Center Sheikh Zayed Road

Dentistry, Cardiology, + 14 more

I had my TLH-BSO done by Dr. Heidi Calixto, and I’m very grateful for the care I received. From the initial consultation to the required tests, everything was handled thoroughly and professionally. She took the time to explain my condition and made sure I felt comfortable and well-informed before the surgery. The operation itself went smoothly, and her aftercare was just as reassuring. She remained attentive throughout my recovery and addressed any concerns promptly. Most importantly, this procedure has resolved the pain I had been dealing with for a long time, and my quality of life has greatly improved. Highly recommended.

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

I had an excellent experience with Dr. Yaroob. From the moment I walked into the clinic, I felt welcomed and comfortable. Dr. Yaroob is highly professional, attentive, and truly cares about his patients. He explained every step of the procedure clearly, which made me feel at ease and confident. The treatment was smooth and completely painless, and the results exceeded my expectations. I really appreciated his patience, precision, and dedication to providing the best care possible. I highly recommend Dr. Yaroob to anyone looking for a skilled and trustworthy dentist. Thank you for the outstanding service!

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

Dear Sir, Although the treatment is ongoing, it did take a lot of time to diagnose the issue and further not still sure on why i am having bloating and skin patch problems despite me asking the doctor several times. I know there are medical experts who can diagnose and treat the issue with immediate results. That way i find this doctor to be too slow in grasping and coming to a sold conclusion on result and i have had to go through a lot of medications which not sure is really required. Lot of improvement needed on this level from this doctor

Dr Amor Tatel Romero

Obstetrician & Gynaecologist

I had a wonderful experience with my OB doctor (Dr. Amor Romero).She is very gentle, patient, and truly cares about her patients. She made me feel comfortable and at ease during every visit, which is so important especially for someone like me who can get a bit nervous. She takes the time to listen, answer all my questions, and explain everything clearly. I’m really grateful to have found such a kind and skilled doctor. She is honestly the best OB I could have asked for, and I highly recommend her to anyone looking for excellent care.

GeneFit

Clinical Genetics, Cosmetic (Aesthetic) Medicine, + 2 more

The staff are incredibly helpful and professional. You genuinely feel heard, and they guide you through every step of the process with real attention to detail. They don’t overpromise or try to oversell—it never feels like it’s just about the money. Their focus is truly on helping you achieve the best possible results. Thank you, team! I’ve lost fat, gained muscle—what could be better than that? My energy levels have increased, my inflammation has reduced, and I feel much more relaxed. Honestly, they’ve made a huge difference.

Dr Mariyam Shakeel Ahmed

Obstetrician & Gynaecologist

Overall journey with Dr Marium was excellent her concerned and dedication towards hers patient is outstanding. I really admire her how she manage every thing very calmy with smile Ma shaa Allah. I really really appreciate her support love and care in my case. Big thanks to Dr Marium, Nurse Dipti for care n support during my whole pregnancy and big thanks too hospital staff also for supporting and caring me and my baby. May Allah bless all Drs, nurses and whole staff for their sincerity towards their work.

Dr. Redwan Kalash

ENT Surgeon

This physician is highly distinguished in the field of vocal cord disorders and demonstrates a unique and refined approach to patient examination. He possesses a professional and persuasive communication style, supported by sound clinical reasoning. He is meticulous and precise in his practice, and conducted my examination in a gentle, respectful, and courteous manner.

Mr Jack Watson

Physiotherapist

I was referred to Jack cause he specializes in lower limb rehab and physio as I broke my cuboid bone in my right foot as well as had a level 1 sprain in my right ankle. Jack was fantastic he supported me through rehab and I was able to go back to normal use of my right foot in record time cause he was so professional and really provided top notch care.

Dr. Arlene Cooke

Psychologist

Dr.Arlene is by far the best psychologist I have worked with I’ve been with her for a couple of years, and she has turned my life around, I am where I am because of the work she’s done and everything she taught me I am a better person because I had the chance to work with her and I would forever be grateful to have crossed paths with her

Dr Ahamed Namshir

Dentist

I have been seeing Dr Ahamed for the last 6 years. He has helped me throughout with my braces journey and post braces care, as well as with general dental health. I recommend him to anyone who wishes to start using braces to correct their teeth alignment as he was able to accommodate all my needs and explained the entire process well.

Dr Rashid Nahar

Ophthalmologist

I would like to thank Dr. Rashid, an excellent ophthalmologist, for the great care he provided. He performed a successful cataract surgery for my mother, and the results were excellent. Her vision has improved significantly. He is highly professional and skilled, and we truly appreciate his work and highly recommend him thank u doctor