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Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

I would like to share my feedback regarding my recent experience at Prime Medical. My overall experience with the doctors and hospital services has been very good. I have been visiting Prime Medical for the past 10 years, and I truly appreciate the quality of medical care provided. This feedback is not a complaint about the pharmacy staff, who I believe are doing their best. However, over the past one year, I have noticed a significant issue with the pharmacy services, especially during peak hours. The waiting time has become much longer than expected, often exceeding one hour. This is very difficult and exhausting for patients, particularly those who are already unwell and do not have the energy to wait for such long periods. I am sharing this feedback not only for myself but also to help improve the experience for other patients. I kindly request the management to consider increasing pharmacy resources or support during peak hours to reduce waiting time and improve patient comfort. Thank you for your attention and continued commitment to patient care.

Prime Medical Center - Deira @Reef Mall

Cardiology, Dentistry, + 18 more

I would like mentioned Jonalyn Isidro name who was at the reception and was super professional and helped me to see the doctor . I have called over the phone today at 2:41 pm and it was told to me that doctor slot is available however my insurance not covered. When I check with insurance , it was covered . I went to the reef mall branch and I discovered that my insurance is covered however there is no slot for me to see the doctor. There is only option for walk-in . When I complained and Jonalyn Isidro found out that it was the customer care ( call center ) mistake. She politely given me a solution to come at 5 pm and she will do her best to assist me to see the doctor as I have severe migraine. I really appreciate this kind of professional approach by her and assist me . Doctor also was very helpful, and assisted me in a best way possible . I will be coming for the further medical assistance after the insurance approval and test for tomorrow Thanks Jonalyn Isidro !!!

Dr. Shalini Verma

Obstetrician & Gynaecologist

When you have Dr. Shalini in ur pregnancy journey, there is truly no need to Google/chatgpt/Gemini or any other app for information. From the very first consultation, she guides you with so much clarity, patience, and care just like a mother would. She listens without rushing, explains everything in simple words, and makes sure all your doubts are addressed, no matter how small they seem. Her guidance feels reassuring and trustworthy, and it gives you a sense of calm during your pregnancy journey what can otherwise be overwhelming. What I appreciate most is how safe and supported I felt under her care. Youre not just another patients she genuinely cares about your well-being and walks with you at every step. I would highly encourage anyone looking for a doctor who combines medical expertise with warmth, empathy, and genuine concern to consult Dr. Shalini. Youll feel confident, informed, and cared for from day one. She will always be my daughters first Dr.Mumma

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

I would like to express my sincere gratitude to Dr Parul Dixit for the outstanding care I received. From the moment I met her, I was struck by how polite and professional she is. She took the time to answer all my questions thoroughly and made me feel completely at ease throughout the entire process. The experience of being seen was seamless and efficient. Dr Dixit recently removed cysts from my hand and pubic bone, and I was truly impressed by her surgical skills—especially how expertly she stitched up my hand afterwards. I can honestly say she is one of the best doctors I have ever met. Thank you, Dr Dixit, for your excellent care and kindness. Her assistant who also very welcoming and helped with my care also.

Dr. Malaz Eldirdiry

Dermatologist

I had an excellent experience with Dr. Malaz. From the first consultation, she was extremely professional, attentive, and thorough in her approach. She took the time to fully understand my concerns, explained my condition clearly, and discussed the treatment plan in a very reassuring and honest manner. What truly stands out is her attention to detail and follow-up. She never rushes appointments and makes sure you feel comfortable and confident every step of the way. The results of my treatment have been very positive, and I genuinely felt I was in expert hands throughout the process. I highly recommend Dr. Malaz to anyone looking for a knowledgeable, caring, and trustworthy dermatologist.

SKIN111 Palm Jumeirah Mall

Beauty Therapy, Breast Surgery, + 6 more

I’m having laser pigment removal on my eyebrows at this clinic and I couldn’t be happier with my experience. Ana, the professional who’s treating me, is absolutely amazing — very skilled, kind, and attentive. She always does everything possible to minimize discomfort during the procedure, which makes a huge difference. The entire team at the clinic is professional and friendly, and the environment is welcoming and reassuring. I’m already very happy with the results so far, and I trust them completely. Because of this great experience, I’m definitely interested in doing other procedures at the clinic as well. Highly recommended!

Dr. John Prado

Fetal Medicine Specialist, Obstetrician & Gynaecologist

Dr. John delivered outstanding care throughout my high-risk pregnancy. With my history of autoimmune condition he ensured timely interventions, precise medication, and expert guidance at every stage of pregnancy. He closely monitored fetal growth and overall fetal well-being, proactively recommending necessary tests and scans to ensure the baby’s safety and healthy development. His polite demeanor, compassion, positivity and clinical expertise gave me great confidence and peace of mind until my delivery. My husband and I are deeply grateful for his dedication and highly recommend him for high-risk obstetric care.

Dr. Ubaid Shah

Neurologist

We are so grateful to have Dr. Ubaid Shah as our daughter’s doctor. From the very first visit, he has shown exceptional kindness, patience, and genuine care. He takes the time to listen, explain everything thoroughly, and make sure both my daughter and us as parents feel comfortable and supported. As a parent, it means everything to know your child is in the hands of someone so knowledgeable, compassionate, and attentive. Dr. Ubaid Shah truly goes above and beyond, and it shows in the way he connects with his patients. We feel incredibly lucky and highly recommend him to any family looking for outstanding care.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

After seeing the blood test results , doctor informed its mild infection whereas my son developed fever and ear pain. Cough increased. When I call the doctor through call center, Doctor informed me directly that he will prescribe Anti biotic since the fever and ear pain persists. But he didn't prescribe and I was not informed also. One day before only Doctor should have prescribed Anti biotic. We visited another doctor and got it. And my son couldn't attend school for 4 days and he was crying over ear pain. That gave us trouble.

Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

The doctors who assisted me during my surgery were very professional. From the beginning up to now, I feel like they treated me as part of their family, not just as a patient. That’s why I felt comfortable and confident that I was in good and safe hands. Thank you to my surgeon, Dr. Verushka, and her team. Even if our families cannot take care of us because they are far away, at Prime Hospital they will take care of you so you won’t feel the loneliness of being away from your family, who should have been by your side.

First Psychiatry Clinic

Psychology, Psychiatry

First Psychiatry Clinic provides a calm, welcoming environment with a highly professional and compassionate team. The psychiatrist took the time to listen carefully, explained everything clearly, and made me feel comfortable throughout the consultation. The staff were respectful, organized, and supportive from scheduling to follow-up. I truly felt heard and understood, and the care I received was thoughtful and effective. I would highly recommend First Psychiatry Clinic to anyone seeking quality mental health care.

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

The staff didnt guide us properly regarding the vaccination procedure. We had to meet many persons. Finally cashier told us the its not covered under insurance. I called my insurance helpline, they said they never received any request from prime. Finally after lot of wait time got the vaccination. The process and procedure for vaccination ( with insurance approval) needs to be improved.

Dr. Pavithra V Reddy

Internal Medicine Doctor

I would like to highly recommend Dr. Pavithra Reddy for her exceptional professionalism and dedication to her patients. She is not only highly skilled but also incredibly compassionate and kind. Additionally, the Nurse Dansha is equally accommodating and respectful, providing excellent support throughout the care process. I wholeheartedly recommend their services

Dr. Wesam Gouda

Rheumatologist

Dr. Wesam is an exceptional doctor. During my high-risk pregnancy, he boosted my confidence and managed my medication throughout the entire journey with great care and professionalism. His reassurance, expertise, and constant support made a challenging time much easier. I am truly grateful for his dedication and highly recommend him for SLE related treatments.

Dr Sameh Elgouhari

Internal Medicine Doctor

Very experienced understands patient history and needs, creates a full future treatment until full recovery , im a type 2 diabetic patient i came from a public hospital, dr sameh sat and fully understood my history and studied it and created lab tests and was following with me and team throughout the whole process.

Dr. Mary Aziz

Dentist

"I am extremely impressed with the quality of my implants and crowns; they are holding up perfectly and I’ve never felt better. Chewing food is a completely different (and better) experience now. The entire team was professional and accommodating throughout the process. Highly recommend!"