Find your trusted Doctor

Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

I would like to formally raise a complaint regarding my recent visit to your medical facility. I have been visiting your clinic for the past 7–8 years and have always trusted your service. However, this time my experience was extremely disappointing. I waited for almost one hour, yet no one attended to me. I was there for treatment and follow-up, but I was not given proper support. One of the nurses was sitting and using her mobile phone. When I requested assistance, she responded rudely, saying that I had many appointments and must wait. Instead of helping, she showed no concern for my situation. I was told the doctor was waiting for me, yet no one guided me or took my case seriously. The overall attitude and lack of professionalism caused unnecessary stress and frustration. This experience is unacceptable, especially from a place I have trusted for many years. I request you to kindly look into this matter and take necessary action to ensure better service in the future. Thank you for your attention. I look forward to your response

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

My experience with Prime Medical has been excellent. From the moment I arrived, the staff were attentive, professional, and genuinely caring. The reception team made the check-in process smooth and efficient, and the medical staff took the time to listen carefully to my concerns, explain everything clearly, and ensure I felt comfortable at every step. What stood out most was the level of detail and patience shown during the consultation. The environment was clean, organized, and calming, which made the entire visit stress-free. I also appreciated how prompt the service was—no long waiting times, and everything moved at a steady and reassuring pace. For anyone considering Prime Medical, I highly recommend their services. Whether you need routine care or something more specific, you can expect professionalism, kindness, and a high standard of medical support. It’s clear that the team is committed to providing the best possible care for their patients.

Dr Mustafa Hatim Mahesri

ENT Surgeon

I would like to sincerely thank Dr Mustafa Hatim Mahesri for the excellent care and attention during my recent visit. The way you listened patiently, explained everything clearly and guided me with confidence made me feel very comfortable. However I am disappointed to learn that Alshaya staff insurance is not being accepted for many important cases such as medicines and ear operations. This is surprising as the same insurance is widely accepted at other hospitals and clinics including NMC, Aster, Noor, and so on I kindly request Prime Medical Center management to look into this matter and do the needful to implement Alshaya staff insurance coverage. Staff and patients deserve equal access to medical services without unnecessary limitations and aligning with other healthcare providers will greatly improve trust and satisfaction.

Emirates Hospital Day Surgery - Motorcity

Dentistry, Fertility Medicine, + 1 more

My wife and I have been visiting Dr. Thomas, Internal Medicine specialist at Emirates Hospital Day Surgery, Motor City, for our regular consultations, and we couldn’t be happier with the care we receive each time. Dr. Thomas is highly professional, knowledgeable, and always takes the time to listen to us carefully. He explains everything clearly and ensures we fully understand our health and treatment plans. His friendly and caring approach makes every visit a positive experience. The hospital staff are also very helpful and efficient, making our visits smooth and comfortable every time. We truly appreciate Dr. Thomas’s dedication and would highly recommend him to anyone looking for a reliable and compassionate internal medicine doctor.

DentalDate dental clinic

Dentistry

Хочу выразить огромную благодарность всей команде стоматологии, а особенно нашему замечательному врачу - Насте. Она смогла найти подход к моей дочке Оле, которой всего 7 лет, и которая обычно очень боится любых врачей. Настя так деликатно и внимательно всё объяснила, что расслабилась и доверилась ей буквально с первых минут. Самое удивительное - дочка даже не поняла, что ей сделали укол! Настя провела лечение настолько аккуратно и профессионально, что пломбу поставили быстро, спокойно и без единой слезинки. Для меня, как мамы, это бесценно. Теперь говорит, что больше не боится стоматологов, и хочет снова идти только к Насте. Спасибо за ваш талант, доброе сердце и настоящий профессионализм! Мы очень рады, что нашли именно вас. ❤️🦷

Dr. Sharik Mustafa Abdul Hameed

Neurologist

I recently visited Prime Medical and had an appointment with Dr. Sharik. My experience was very positive. Dr. Sharif was professional, attentive, and took the time to explain everything clearly. I felt listened to, and he made sure I was comfortable throughout the appointment. The clinic staff were welcoming and efficient, and the overall environment was clean, organized, and well-managed. Waiting time was reasonable, and the process from check-in to consultation was smooth. I would recommend Dr. Sharik to anyone looking for a knowledgeable and caring physician. His approach makes patients feel supported, and he provides clear guidance that helps with understanding next steps or treatment options.

Prime Medical Center - Motor City

Orthopaedic Surgery, Cardiology, + 6 more

Doc Sabeen has been taking care of me for years, and she is truly the best doctor. She genuinely cares about her patients’ wellbeing and always goes above and beyond with her consultations—thorough, attentive, and committed. She listens, she understands, and she always makes sure I leave the clinic feeling supported and well taken care of. She is one of the few real doctors left. After meeting her, I never left Prime, and I always choose to consult with her. I hope the company recognizes her exceptional service because doctors like her are rare—professionals who care about real healthcare, not just business. Highly recommended for anyone looking for a doctor who truly puts patients first.

DrypSKin Aesthetic Well-Being Clinic

Cosmetic (Aesthetic) Medicine

My first visit to DrypSkin Clinic was a great experience, and I know it won't be my last. I was truly impressed by Dr. Khan's professionalism; he was patient, listened attentively, and made the entire process feel comfortable. From the consultation, I had a strong sense that I would leave the clinic extremely satisfied. The results of my lips filler treatment are fantastic, and I highly recommend this clinic, as well as Dr. Khan. Additionally, the entire team was incredibly kind. From the moment I stepped in, I felt very welcomed. Thank you and see you again !

Dr. Sarah Rizk

Paediatrician

We’ve been seeing Dr. Sara for almost five years now, and I can’t imagine trusting anyone else with my children. She’s incredibly warm, gentle, and patient, and always takes the time to truly listen both to me as a parent and to my kids. They absolutely adore her (especially my eldest) and actually look forward to their visits! Her kindness, calm energy, and genuine care make every appointment feel personal and reassuring. We’re so grateful to have her in our lives. ❤️

Allied Medical Centre

Endocrinology and Diabetes, General Medicine, + 16 more

I have been here for specialized MRIs about 5 times in the last 8 months. Without exception the staff are highly professional, warm, make sure I am comfortable. The atmosphere is relaxed, lovely artwork in the main waiting area. The driver service is especially nice as I am not comfortable driving to/from the multiple medical appointments I have each month. My doctor appreciates the excellent t quality of the mRI to monitor my treatments.

Dr. Iyad Khoudeir

Neurologist

I had an amazing experience with this doctor. He creates a welcoming and comfortable environment the moment you walk in. He’s incredibly knowledgeable, easy to talk to, and truly listens. What makes him stand out is his ability to really see through his patients — especially when it comes to their worries and unspoken concerns. He is caring, reassuring, and genuinely dedicated to helping. Highly recommended.

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

Dr Swathy ( Specialist Dermatologist)is honestly amazing! She really listens to everything i say and takes the the time to check my skin carefully. Right away, she knows what the issue is and what to prescribe. She explains everything in a way thats easy to understand. I had a bunch of questions and she answered every single one without rushing. You can tell she truly cares. Highly recommend her!

Dr. Annalisa Perego

Breast Surgeon, General Surgeon

Dr. Annalisa is incredibly kind and gentle, and she truly knows how to make you feel comfortable from the moment you arrive. She is both professional and exceptionally well-prepared, taking the time to explain everything clearly and thoughtfully. Her warm attitude and expertise create an atmosphere of trust and confidence. I highly recommend her to anyone looking for a skilled and caring doctor.

Dr. Carmelo Barbaccia

ENT Surgeon

Dr. Carmelo performed my thyroidectomy, and his surgical skill and precision were outstanding. He explained everything clearly, made me feel safe and well-taken care of throughout the process, and my recovery has been smooth with minimal scarring. His expertise and professionalism are truly exceptional. I highly recommend him - wonderful, skilled, and an empathetic doctor.

Dr Geetika Dheer

Paediatrician

Best Doctor in Ajman. She took the time to listen to our concerns and explained everything in a simple and clear way. My child felt comfortable during the visit, and we appreciated the caring and friendly approach. The clinic was clean, and the staff were helpful. Overall, we had a very positive experience and truly value the doctor’s professionalism and kindness.”

Dr Syed Waseem Gilani

Urologist

Dr. Syed is a professional, knowledgeable, and compassionate person. He takes time to listen, explain clearly, and ensure comfort throughout the treatment. The results exceeded my expectations, and the clinic’s atmosphere and staff reflect the same high standards of care. Highly recommended for anyone seeking expert, patient-centered medical care in Abu Dhabi.