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Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

My appointment was scheduled at 8:45 PM. Upon arrival, the male Filipino staff at the reception was on his phone and took around two minutes to notice me before directing me to the second reception for the Pulmonology Department. The doctor consultation itself was satisfactory. However, the nurse appeared to be in a hurry, likely due to shift ending, and I was instructed to go to another clinic for my nebulization. While I understand shift constraints, the transition was not handled well. At the second reception, the male Indian staff was rude when I asked where I could have the nebulization. He questioned me about who my nurse was—something I would not reasonably know, as nurses are not introduced to patients as they are in other hospitals. When I explained this, he simply told me to “go there and find a nurse myself,” which was unprofessional. When I eventually found a nurse, she administered the nebulization but left me unattended, instructed me to stay for 10 minutes, and told me to turn the machine off myself. She did not check on me again. During the treatment, the hose disconnected because it was not properly attached. Fortunately, I knew how to fix it myself. Overall, the experience reflected poor service, lack of coordination, and inadequate patient care, particularly from the reception and nursing staff. I hope this feedback helps improve patient experience moving forward.

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I had an appointment today with the urologist Dr. Abu Talib, who sits at the Arabian Center branch of Prime Medical. I visited him, saw his face, exchanged a couple of words. He asked me two questions and prescribed an ultrasound and a test. However, the doctor who was supposed to perform the ultrasound was not available, and I was told to come back tomorrow. Unfortunately, tomorrow wasn’t possible for me due to other commitments. I mentioned I would consult another doctor. At that point, he told me I had to pay for the consultation charges, despite not prescribing any medicine or providing any treatment. On top of that, he spoke to me very rudely. You can check my history—I’ve been using Prime Medical for a long time, including the Nadha branch, Arabian Center branch, Al Warqa branch, and Prime Hospital. You can check this under my registration number. I felt extremely bad about how the doctor behaved. Then, Mr. Ala helped me, and I consulted Dr. Saboor Rizvi Syed at the Prime Medical Reef Mall branch. Please ensure you follow up with the doctor to understand why he behaved so disrespectfully toward me.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

My appointment was scheduled at 6:40 PM. Due to traffic while traveling from Sharjah to the clinic, I arrived slightly late at 6:55 PM. A male nurse did not allow me to directly see the doctor and advised me to wait for one hour. When I eventually saw the doctor, I was asked to undergo an X-ray. After the X-ray, I had to wait again for approximately 20 minutes. The doctor informed me that everything looked fine and prescribed a gel to apply along with painkillers. However, I am concerned because I am still experiencing shoulder pain, and I am unsure why the pain persists if everything appears normal. Additionally, the male nurse informed me that physiotherapy approval would take approximately three days.

Advanced Care Oncology Center

Imaging (Scans), Oncology

would like to express my sincere appreciation to the radiation oncologist Head of the Oncology Department Dr Ismail ghorbel for the outstanding leadership, medical expertise, and compassionate care provided throughout my treatment journey. Your professionalism, clear communication, and dedication to patient-centered care truly made a the journey much more manageable and reassuring. I would also like to extend my heartfelt thanks to the nurses and all staff members at the oncology center. Their professionalism, punctuality, kindness, and constant support never went unnoticed. Every interaction was handled with respect, empathy, and efficiency, creating a safe and comforting environment for patients

Dr. Tomasz Zaranski

Dentist

I came in for a dental consultation not realizing that my oral health could be directly affecting my general health. Using advanced diagnostics and a very thorough evaluation, Dr. Thomas discovered a chronic inflammatory focus related to one of my teeth. This hidden infection was putting constant stress on my body and negatively impacting my overall health. Once the causative tooth was removed, I experienced a noticeable improvement in my energy levels and general well-being. I am extremely thankful for such a comprehensive, health-oriented approach. I highly recommend this doctor to anyone who values not only excellent dentistry, but true care for systemic health.

Eastman's Smile Solutions Dental Clinic

Dentistry

Dr. saba has been my orthodontist for the past 18 months , the most memorable months of my life. I’ve always had very messed up teeth. Also, the nurses and the rest of the staff are the sweetest. My braces journey was actually so much fun! They were finally taken off yesterday & I feel like a new person now, I just can’t stop smiling, my teeth look so perfect. Thank You so much Dr. Saba for being so understanding & caring about my situation, no one would’ve been able to do it like you did. I’ll always be grateful to you for that .

Dr Sanjay Bhat

Urologist

I visited the doctor for kidney stone. He was very knowledgeable, considerate. Explained the procedure, communication from him as well as from his team was timely. The operative notes was so detailed which i have never seen previously with any surgeries done for me or for my family. I moved after having stent from another hospital, yet he rushed and made time for my procedure. I was from Tamilnadu, He speaks tamil inspite of not being his mother tongue and many more languages which makes it easy to explain.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

I was with my husband, I am pregnant and staff at cash counter Fahad Palekar was very rude and disrespectfull, he was literally shouting at us for not being available when token came we requested him as we had multiple appointments and there was rush. So we sat on other side it took a while to come till cash counter . Moreover the cashier showed us his batch to go ahead and put complaint . He need to be polite with patients. This was raffle surprising and not at all acceptable behaviour

Dr. Dhawal Bakhda

Orthopaedic Surgeon

The hospital services were excellent. When I met the doctor, he understood my issue immediately, and the X-ray results confirmed exactly what he explained. He prescribed medicines and a gel, which really helped with my recovery, and I am feeling much better now. One thing I noticed was that the recommended calcium medicine was different from what I received, and I was a bit confused about whether it was changed. Apart from this, the overall treatment and care were fantastic.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I am extremely grateful to Prime Medical Hospital for the excellent care I received during the birth of my baby. From admission to discharge, the entire experience was handled with professionalism, compassion, and efficiency. The doctors, nurses, and support staff were incredibly kind, attentive, and supportive, making me feel safe and well cared for at every step. Thank you to the whole Prime Medical Hospital team for making my childbirth experience positive and memorable.

Dr Farida Pithawala

Obstetrician & Gynaecologist

If I could give more than 5 stars, I would!!! Dr. Farida Pithawala thank you so much from the bottom of my heart for taking such good care of me/us (my baby) during and after pregnacy as well as the delivery. Me and my husband felt very secure because we know I'm with a professional and knowledgeable Doctor. Since day 1 I am really impressed with Dr. Farida and I will continue recommending her to all of my friends. Forever grateful ❤️

Dr. Tara Bardawil

Dermatologist

Dr. Tara is very professional, knowledgeable and ethical. Most importantly she is very skilled that you do not feel pain during the procedure and almost no bruises afterwards. Her recommendations for anti-aging treatment are based on skin type and directed toward maintaining natural features. I'm so satisfied with the treatments she did for me and in love with the natural results.

Al Das Medical Clinic

Family Medicine, Obstetrics & Gynaecology, + 2 more

I got 2 appointments booked with Dr Marianna, pediatrician and Dr Mattias, with Dr Marianna it was at 9 am at Medows, she wasn't there, upon checking with the staff she needed 15 min to reach. Dr Maria's turned out yo be on the Palm though there was no information about the location in the confirmation message. In general very disappointing and frustrating experience.

Mrs Sarmistha Mitra

Holistic Therapist

I signed up for Saarmishthaa’s DecodeYou life mastery program, honestly, I have never done such a deep level of work on myself. I had gone for many kinds of therapeutic sessions in the past. But nothing ever like this. The program revealed my subconscious map and through deep neuroplasticity we have done a reset which helped me gain back my inner peace and power.

Prof. Dr. Amir Nisar

General Surgeon

I had a very good experience with Dr Amir Nisar. He was very clear, thorough in explaining everything and took the time to reassure me. This really helped ease my fears that I had previously and I felt confident that I was receiving the best possible treatment. I appreciate his professionalism and care.

Oliver Jones

Chiropractor

Oliver was able to captuee my muscular skeleral history and cross pollinate that with what i was presenting on the day. He was a great listener and confirmed his inital diagnosis with confirmation from assessing me on the practitioner table- a totally holistic experience- i would highly recommed him