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Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I went to the clinic Wednesday night after work as I was having trouble breathing, colds, headaches and had some chest pain that day and numbness on the gums. Doctor did some tests but before the results even arrived he said probably iron deficiency and B12 deficiency. Something about gastrtitis and allergies. He prescribed meds for gastritis, allergies, and then paracetamol. Told me to come back Friday to discuss test results since he’s not working on Thursday. Thursday morning, I woke up worse than the day before and had to take a sick leave. Thursday was when the results came but still no diagnosis from the doctor. I came back Friday as he asked. He said iron deficiency hence the iron supplements and also mild bronchitis but no need for antibiotics just cough syrup. When I asked for a sick leave certificate he said he can’t give one for Thursday, only Friday. Does that make sense?! He knew I was sick Wednesday night. That’s when I did the tests. He can confirm I’m still ill Friday. What do you think I was doing Thursday?!? Pilates?!? Of course, I was sick then! And he’s the one that told me not to come Thursday. Not even the end of it. He also did not discuss anything about the gastritis or the B12 deficiency he mentioned. No explanation. Worse still, the sick leave certificate that I had to pay AED 80 for does not mention the mild anemia and mild bronchitis even though he has prescription for them! The sick certificate only says common cold and cough! Ridiculous. And when I brought this up to nurse and reception— no help whatsoever.

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

I would also like to express my sincere appreciation for Dr. Hussain Ismail, who treated me during our visit to Prime Medical Centre Ajman on 08 February. From the very start, Dr. Hussain was calm, attentive, and extremely thorough. He took the time to properly assess my condition and, most importantly, was very mindful of the fact that I am a heart patient. This level of awareness immediately gave me confidence and reassurance. He carefully reviewed my medical history and current medications, and made sure that the treatment and medications he prescribed would not interfere with my existing heart medications. His approach was both cautious and well-informed, striking the right balance between treating my immediate condition effectively while prioritizing my long-term health and safety. Dr. Hussain explained everything clearly, answered our questions patiently, and ensured that I felt comfortable and well cared for throughout the consultation. His professionalism, medical expertise, and genuine concern for patient well-being truly stood out. Doctors like Dr. Hussain Ismail are the reason patients feel safe placing their trust in a healthcare facility. I am very grateful for the care I received and highly recommend him to anyone seeking a doctor who is knowledgeable, attentive, and genuinely patient-centered.

Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I booked an orthopedic appointment by phone for my son after he injured his leg. After a long wait at registration, I was informed that my insurance does not cover this specific orthopedic doctor, even though my insurance is covered at this medical center and covers all other doctors. I was later told that the issue is that the doctor is new and his insurance paperwork is not yet completed. This is an internal administrative issue and should not affect patients. The doctor is actively working at the medical center and seeing patients, yet my son was refused consultation unless I paid cash. No one informed me of this issue during the phone booking. The staff’s attitude was unprofessional, unhelpful, and lacked basic courtesy or apology, despite my son being on a wheelchair and in need of urgent orthopedic care. Even after being seen by a Family Medicine doctor and advised to consult an orthopedic specialist, registration still refused to allow access to the orthopedic doctor for the same reason. This experience shows poor communication, mismanagement, and lack of patient care, and caused significant stress and inconvenience. I am extremely dissatisfied and expect this matter to be addressed to prevent it from happening again.

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

This is the second time I’ve undergone a dental procedure with Dr. Sanjay, and without hesitation, I can say he is the best dentist I’ve had in the UAE. I’ve been working here for over a decade, and for most of that time, I avoided dental procedures altogether because of several bad experiences in the past. Despite the advanced facilities, I often felt that many dentists were not properly trained, and that fear stayed with me for years. That changed after my first visit with Dr. Sanjay. For the first time, I felt confident, safe, and genuinely cared for as a patient. His skill, professionalism, and attention to detail completely restored my trust. That experience alone was the reason I came back and why I chose Prime Medical BurJuman Mall branch again. Dr. Sanjay didn’t just treat my teeth; he changed how I feel about dental care in the UAE. Special kudos as well to his nurse, Leena! She was very professional and kind as well.

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

I recently visited Prime Medical for an emergency consultation for severe migraine and was attended by Dr. Shipra. From a clinical standpoint, her approach was thorough, well-structured, and highly professional. She demonstrated strong diagnostic acumen, promptly assessed the condition, and initiated appropriate management without delay. Throughout the process, she maintained clear and precise communication, ensuring that all necessary interventions were carried out efficiently. Her calm demeanor under pressure and adherence to sound clinical judgment were particularly reassuring in an emergency setting. I sincerely appreciate the quality of care provided and would confidently recommend Dr. Shipra for her clinical competence, professionalism, and patient-centered approach.

Dr. Elie Al Ahmar

Obstetrician & Gynaecologist

I would like to sincerely recommend Dr. Elie Al Ahmar He was always patient, attentive, and clear in his explanations, which gave our family great confidence and peace of mind during a very important and emotional time. During the surgery and after delivery, his care for both my wife and our baby went far beyond our expectations. As a husband and a new father, I truly appreciate not only his medical expertise, but also his kindness, dedication, and respect toward his patients. We always felt that my wife and baby were in very safe hands. I am extremely grateful for everything Dr. Elie Al Ahmar has done for our family and would highly recommend him to anyone looking for a trustworthy, skilled, and compassionate doctor.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

This is the first time we experiencing very bad customer service from Prime, not a delay, not caring the patients, not considering the value of time for any patient. the consultation itself taken time, after that we had to wait for more than 45 minutes till nobody came to give the nebulization for my daughter, I had to leave the clinic without taking treatment. The nurse mentioned you go and tell the reception not register more customers as there is crowd, which they are not able to manage. They are not well-versed to how to handle the crowd and provide customer service, better you change the nurses who are not good enough to handle the crowd, or you manage the appointments the way they can manage.

Advanced Care Oncology Center

Imaging (Scans), Oncology

This is the second time that we visited Advanced Care Oncology Center for a PET Scan for my wife. Our experience has been extremely good in both occasions. While all the team members at Advanced Care Oncology Center have been extraordinarily kind and supportive (from walking into the facility to registration to medical support etc.), I must mention Ms Liz who made us feel comfortable and relaxed. Above all, I had the opportunity of meeting Mr Basheer (Managing Director) of Advanced Care Oncology Center. He is an outstanding gentleman. His warmth and kindness is exemplary. I pray to the Ever Merciful Almighty that He may bless Mr Basheer and the full team at Advanced Care oncology Center 💕

Dr Irfan Rehman

Orthopaedic Surgeon

I had an excellent experience with Dr. Irfan Rehma at Prime Medical Center – Barsha Heights. The doctor was very professional, patient, and truly listened to my concerns without rushing the consultation. Everything was explained clearly in a calm and reassuring way, which made me feel comfortable and confident about my treatment. The approach was caring, knowledgeable, and highly respectful. I really appreciate the attention to detail and genuine concern for patient wellbeing. I would definitely recommend Dr.irfan to anyone looking for a skilled and compassionate doctor.”

Dr. Wisam Ismail

Breast Surgeon

Dr. Wisam Ismail is an excellent physician. His bedside manner and overall patient care is exemplary. In the most difficult of situations, scary health journeys, he manages to metaphorically hold your hand by explaining every step in detail. He is patient and open to questions and concerns and very clear and concise with his responses. He always considers your personal circumstances and volunteers information and support. My sister and I were very grateful to have such a doctor during an incredibly difficult time. We would recommend him to Everyone!

Dr. Daria Fedorenko

Obstetrician & Gynaecologist

Dr. Daria Fedorenko (Specialist Obstetrician and Gynecologist) was incredibly kind and attentive. She listened carefully, answered all my questions, and made me feel at ease throughout my visit. I've never felt more comfortable discussing my health concerns. Highly recommend! It was easy to schedule an appointment with Dr. Daria, she helped me with that. The treatment that I received gave amazing results in a really short time, which usually took me longer with other doctors. Dr. Daria Fedorenko is a true GEM in Gargash Hospital.

Eastman's Smile Solutions Dental Clinic

Dentistry

I’ve been a patient at Eastmans Dental Clinic for over 9 years and have always had a great experience. Dr Saba fix my teeth and smile and im really happy with the resultZ Recently, my sister was visiting me here in abu dhabi and needed urgent dental treatment, so I recommended EDC without hesitation. They took excellent care of her at short notice, were professional, kind and very efficient. My sister is extremely happy with the results. We both highly recommend it.

Dr Jeevarathinam Joel Rathna Kumar

General Practitioner

I wanted to take a moment to thank you for the care and attention you’ve provided. I really appreciate how clearly you explained things and how comfortable you made me feel during my visit(s). It made a big difference to feel listened to and supported. Thank you again for your professionalism and dedication. I’m grateful to be under your care.

Dr. Einas Mousa

Dermatologist

I had an excellent experience with Dr. Einas she took the time to listen to my concerns, answered all my questions, and never made me feel rushed. I felt genuinely cared for and confident in the treatment plan we discussed. The staff was professional and welcoming, and the office was well-run. I’m very grateful .

Dr Mohammad Merajuddin

General Surgeon

He has been treating me since more than one month ago. He is exceptional. He was in charge of my surgeries and the care and treatment have been fantastic. 5 stars for his nurses from Al Barsha and Burjuman clinics, who are extremely kind and helpful everytime they need to assist.

Dr Rizwan Abdul Qazi

Gastroenterologist

Its amazing and 50 % my problem is solved and i feel light and satisfied in my 1st visit to meet dr rizwan Abdul qazi Gastrointrologest is very professional and well experience in his field and knows how to satisfy there patients in professional way.