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Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

Unfortunately the experience wasn’t great this time on multiple levels, hence feel the need for writing review as we are very regular at PRIME and have been going here for years with trust. Firstly the washrooms on 3 floor and M floor were not clean at all, I had to use it multiple times because of my condition and each time it was unhygienic. Secondly, I visited the doctor for a follow up but they charged me for consultation, my appointment was within seven days which they canceled and postponed twice because of doctors unavailability and then blamed me for not coming within seven days. I expected support on this from the customer service staff atleast when we spoke to him but he also couldn’t do much. Thirdly, the sick leave we applied for was received the next day as there was some delay in getting a stamp which the nurse informed us, but the sick leave came within seven days wrong dates and employer name, even though I had given correct information. Then they were blaming me saying you need to come in the morning for sick leave because at night time the transcriptionist or system might not work! Whereas I had been there at 6:15 pm for a 6:45 pm appointment which they gave me and made me wait till 7:25pm to see the doctor! This is very disappointing experience especially after being there so many times.

Prime Medical Center - Deira @Reef Mall

Cardiology, Dentistry, + 18 more

The doctor was polite and professional during the consultation. However, despite presenting with severe lower back and pelvic pain, abnormal menstrual bleeding pattern, and recent fever and dizziness, the symptoms were described as ‘nothing unusual’. An abdominal scan was advised, but the process involved significant delays due to approval timelines and the doctor’s unavailability, with follow-up suggested after many days. Given the level of pain and symptoms, clearer guidance, urgency, or an interim management plan would have been reassuring. While I understand the need to assess sexual history for medical reasons, the way questions were asked felt personal rather than clinical. Being asked about having a boyfriend and virginity, and feeling as though my responses were doubted, was uncomfortable and stressful during an already painful consultation. A more neutral, respectful, and clinically framed approach would have helped maintain trust and comfort as a patient. I believe better communication regarding symptom severity and faster diagnostic coordination would improve patient experience.

Dr Raani Natarajhan

Obstetrician & Gynaecologist

The doctor was polite and professional during the consultation. However, despite presenting with severe lower back and pelvic pain, abnormal menstrual bleeding pattern, and recent fever and dizziness, the symptoms were described as ‘nothing unusual’. An abdominal scan was advised, but the process involved significant delays due to approval timelines and the doctor’s unavailability, with follow-up suggested after many days. Given the level of pain and symptoms, clearer guidance, urgency, or an interim management plan would have been reassuring. While I understand the need to assess sexual history for medical reasons, the way questions were asked felt personal rather than clinical. Being asked about having a boyfriend and virginity, and feeling as though my responses were doubted, was uncomfortable and stressful during an already painful consultation. A more neutral, respectful, and clinically framed approach would have helped maintain trust and comfort as a patient. I believe better communication regarding symptom severity and faster diagnostic coordination would improve patient experience.

Prime Medical Center King Faisal

Cardiology, Dentistry, + 12 more

I am visiting your clinic often and every thing is good and the doctors and nurses aren’t very professional but I am very disappointed with the pharmacy and the staff , it took more than 45 minutes to send the request to Insurance !!! And when I asked them , they send you have to wait and you can not ask us ?!? - I can ask not to wait for very long time because there is only one person sending request when you have 7 people just giving the medication . It’s very disappointing and I will not use your pharmacy in the next visit because it’s weast of time I have to wait for submitting and then approval and then the handing over more than 2 hours , I prefer to do it from other pharmacies

Dr. Ubaid Shah

Neurologist

We are so grateful to have Dr. Ubaid Shah as our daughter’s doctor. From the very first visit, he has shown exceptional kindness, patience, and genuine care. He takes the time to listen, explain everything thoroughly, and make sure both my daughter and us as parents feel comfortable and supported. As a parent, it means everything to know your child is in the hands of someone so knowledgeable, compassionate, and attentive. Dr. Ubaid Shah truly goes above and beyond, and it shows in the way he connects with his patients. We feel incredibly lucky and highly recommend him to any family looking for outstanding care.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I had an excellent experience with Dr. Iza Roelle at Prime Reef Mall. From the moment I walked in, she made me feel comfortable, heard, and genuinely cared for. Dr. Roelle was professional, compassionate, and extremely knowledgeable. She took the time to explain everything clearly, answered all my questions with patience, and made sure I understood each step of my care. Her warm and reassuring approach put me at ease throughout the entire visit. I highly recommend Dr. Iza Roelle to anyone seeking exceptional obstetric and gynecological care — she truly goes above and beyond for her patients!

Dr. Mehrnoosh Dehbozorgi

Dentist

Mehnoosh is the most professional expert in dental care, implants, and teeth cleaning. She always puts in all her effort to care for her patients and provide the highest level of service. Very attentive, gentle, and detail‑oriented, she makes every visit comfortable and stress‑free. Her warm personality and exceptional skills create an atmosphere of trust from the very first appointment. I truly appreciate her dedication and the outstanding results she delivers every time. Highly recommended to anyone looking for a top‑tier dental professional.

Prime Medical Center Ajman

Cardiology, Dentistry, + 11 more

Clearly I told doctor about fever that is ON/OFF for the last more than ten days, all other medicines given to me but nothing for fever, what I thought , with medication I will take rest and get well but when there is no medicine for fever, how to get well, I wasted my day of duty, other words, today's visit just waste of time and money, now again I'm in high fever, the moment I have the fever, I'm not in ambulance that I will reach to clinic, when I feel better little bit, I will

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

Amazing experience at the Polyclinic. From the moment I arrived, the reception team was welcoming, helpful, and very professional. The nurses were kind, caring, and attentive, making me feel comfortable and relaxed throughout my visit. Dr. Yarob is an excellent doctor — very knowledgeable about implants, gentle, and truly professional. The procedure was completely painless. The whole team works together beautifully, and you really feel cared for. Highly recommended.

Dr. Layal Abdallah

Cardiologist

This was my first follow-up visit after Dr. Layal’s recommendation to start Mounjaro, and the experience was excellent. The consultation was smooth, clear, and very well-structured. Dr. Layal provided valuable and practical advice that helped me understand how to achieve the best possible results throughout my obesity treatment journey. I feel confident, supported, and reassured to continue my treatment under her care.

Dr. Ahmad Khasati

Dentist

I had an excellent experience with Dr Ahmed khasati , Dr Ahmed was highly professional, attentive, and took the time to clearly explain each step of the treatment. Their calm approach and attention to detail made me feel comfortable and confident throughout the visit. I truly appreciate the quality of care provided and would highly recommend Dr Ahmed to others.

Advanced Care Oncology Center

Imaging (Scans), Oncology

Staff is very cooperative and considerate of the needs of my sister and prompt in follow-up calls. I am however strongly suggesting to include in the pre-treatment requirements the complete lab works of the patients at least two weeks prior to determine any pre-scan conditions that need addressing, like blood sugar....thank you👍😍

Dr. Majd Al Najjar

Dentist

الدكتور كان جدًا ممتاز في شغله، أسلوبه راقٍ ومريح ويهتم بالمريض قبل وأثناء العلاج. اشتغل عليّ بدقة واحتراف، وكان حريص يشرح لي كل خطوة قبل ما يسويها، وهذا خلاني أحس بالاطمئنان. شغله نظيف ومتقن والنتيجة كانت ممتازة، وما حسّيت بألم كبير أثناء العلاج. بصراحة دكتور متمكن وأنصح فيه لأي شخص يدور على دكتور أسنان شاطر وأمين في شغله

Emirates Specialty Hospital - DHCC

Highly recommended. I am very pleased with the level of care and professionalism I received at Emirates Hospital. Whilst I understand the hospital has maintained a prestigious reputation, I can appreciate and attest to this myself. I intend to return to the hospital for any future consultation and treatments I may need.

Dr. Fadi Bakal

Plastic Surgeon

I had my procedure with Dr. Fadi and his nurse Brigitte. I have to say, they both went above and beyond to ensure the procedure goes as good as it should and the result is outstanding. Grateful to both of them for the care and the follow ups and follow through during and after the procedure

Dr. Selwan Askar

Dentist

دكتورة متميزة وشاطرة تعاملها راقٍ ومهني وتحرص على راحة المريض وشرح الحالة وخيارات العلاج بشكل واضح ودقيقة بالشغل وتشعر المريض بالاطمئنان وتهتم بأدق التفاصيل، كما أن العيادة نظيفة ومنظمة أثناء العلاج والنتيجة كانت ممتازة. أنصح فيها لكل من يبحث عن طبيبة أسنان شاطرة ومريحة