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Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I went to the clinic Wednesday night after work as I was having trouble breathing, colds, headaches and had some chest pain that day and numbness on the gums. Doctor did some tests but before the results even arrived he said probably iron deficiency and B12 deficiency. Something about gastrtitis and allergies. He prescribed meds for gastritis, allergies, and then paracetamol. Told me to come back Friday to discuss test results since he’s not working on Thursday. Thursday morning, I woke up worse than the day before and had to take a sick leave. Thursday was when the results came but still no diagnosis from the doctor. I came back Friday as he asked. He said iron deficiency hence the iron supplements and also mild bronchitis but no need for antibiotics just cough syrup. When I asked for a sick leave certificate he said he can’t give one for Thursday, only Friday. Does that make sense?! He knew I was sick Wednesday night. That’s when I did the tests. He can confirm I’m still ill Friday. What do you think I was doing Thursday?!? Pilates?!? Of course, I was sick then! And he’s the one that told me not to come Thursday. Not even the end of it. He also did not discuss anything about the gastritis or the B12 deficiency he mentioned. No explanation. Worse still, the sick leave certificate that I had to pay AED 80 for does not mention the mild anemia and mild bronchitis even though he has prescription for them! The sick certificate only says common cold and cough! Ridiculous. And when I brought this up to nurse and reception— no help whatsoever.

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

This is the second time I’ve undergone a dental procedure with Dr. Sanjay, and without hesitation, I can say he is the best dentist I’ve had in the UAE. I’ve been working here for over a decade, and for most of that time, I avoided dental procedures altogether because of several bad experiences in the past. Despite the advanced facilities, I often felt that many dentists were not properly trained, and that fear stayed with me for years. That changed after my first visit with Dr. Sanjay. For the first time, I felt confident, safe, and genuinely cared for as a patient. His skill, professionalism, and attention to detail completely restored my trust. That experience alone was the reason I came back and why I chose Prime Medical BurJuman Mall branch again. Dr. Sanjay didn’t just treat my teeth; he changed how I feel about dental care in the UAE. Special kudos as well to his nurse, Leena! She was very professional and kind as well.

Prime Medical Center Sheikh Zayed Road

Dentistry, Cardiology, + 14 more

My OB Gyne doctor is ok but there’s really an issue with the waiting time and they are not following the scheduled appointment. I waited for a long time just to get checked. I arrived on time for my 8:20 PM appointment but the nurse let me in after 9PM and when it was my turn they were all in a hurry as it was probably near the closing time. Many times I have visited for my checkup and I always wait for a minimum of 30 minutes past my scheduled appointment which is ridiculous. What is the point of booking in advance if they are not going to follow the timing. I come on time for my appointment but I always get frustrated from waiting long time. I am pregnant and it stresses me out. Hoping to see some improvement when it comes to managing patient’s schedule especially they are dealing with pregnant women.

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

I recently visited Prime Medical for an emergency consultation for severe migraine and was attended by Dr. Shipra. From a clinical standpoint, her approach was thorough, well-structured, and highly professional. She demonstrated strong diagnostic acumen, promptly assessed the condition, and initiated appropriate management without delay. Throughout the process, she maintained clear and precise communication, ensuring that all necessary interventions were carried out efficiently. Her calm demeanor under pressure and adherence to sound clinical judgment were particularly reassuring in an emergency setting. I sincerely appreciate the quality of care provided and would confidently recommend Dr. Shipra for her clinical competence, professionalism, and patient-centered approach.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

This is the first time we experiencing very bad customer service from Prime, not a delay, not caring the patients, not considering the value of time for any patient. the consultation itself taken time, after that we had to wait for more than 45 minutes till nobody came to give the nebulization for my daughter, I had to leave the clinic without taking treatment. The nurse mentioned you go and tell the reception not register more customers as there is crowd, which they are not able to manage. They are not well-versed to how to handle the crowd and provide customer service, better you change the nurses who are not good enough to handle the crowd, or you manage the appointments the way they can manage.

Advanced Care Oncology Center

Imaging (Scans), Oncology

This is the second time that we visited Advanced Care Oncology Center for a PET Scan for my wife. Our experience has been extremely good in both occasions. While all the team members at Advanced Care Oncology Center have been extraordinarily kind and supportive (from walking into the facility to registration to medical support etc.), I must mention Ms Liz who made us feel comfortable and relaxed. Above all, I had the opportunity of meeting Mr Basheer (Managing Director) of Advanced Care Oncology Center. He is an outstanding gentleman. His warmth and kindness is exemplary. I pray to the Ever Merciful Almighty that He may bless Mr Basheer and the full team at Advanced Care oncology Center 💕

American Spine Center

Family Medicine, Neurology, + 5 more

I am very happy with this clinic. They have great modern equipment and professional, knowledgeable doctors and nurses. Dr.HISHAM Hakim is a fantastic doctor with a complex approach to any health concern. It is always a pleasure to come to his office for advice and correct treatment. Dr Nader is a great doctor as well, professional and knowledgeable. Special thanks to physiotherapist Reem and nurses Susan, Anju and Nikhel. I Highly recommend this clinic.

Prime Medical Center - Motor City

Orthopaedic Surgery, Cardiology, + 6 more

In my experience in prime medical center - motor I would like to express my sincere appreciation to Dr. Ashraf for the excellent care and treatment I received at Prime Medical Center after my accident injury at the eye. He was very kind, professional, and attentive throughout my treatment. His clear explanation and caring approach made me feel comfortable and confident during recovery. Thank you for the outstanding support.

Dr. Wesam Gouda

Rheumatologist

Dr. Wesam is truly outstanding—highly knowledgeable, professional, and incredibly reassuring. From the very first consultation, he listened carefully, explained my condition clearly, and walked me through each step of the procedure with patience and confidence. The approach he took to relieve my knee pain was systematic, precise, and very effective, and I experienced significant improvement.

Dr Hazem Khout

Breast Surgeon, General Surgeon

“I had a breast surgery with Dr. Hazem Khout, and I honestly couldn’t be happier with the results. From the first consultation, he was professional, honest, and very reassuring. He explained everything clearly and made me feel comfortable and confident in my decision. The outcome exceeded my expectations, and I’m extremely satisfied. Thank you for your exceptional work and care.”

Dr. Ammar Allouni

Plastic Surgeon

الحمد لله، تمت العملية في وقتٍ أقل من المدة المحددة، وكانت المتابعة الطبية من قبل الدكتور على درجة عالية من الاحترافية والاهتمام، وبصورة دورية منتظمة. كما تم التعافي في فترة أقصر بكثير من المتوقع. أنصح بإجراء هذه العملية لكل من يحتاجها، إذ إنها – بفضل الله – تمنح المريضة ثقة كبيرة بالنفس، وتشعرها وكأنها لم تخضع لاستئصال الثدي.

Dr Ahamed Namshir

Dentist

Dr Ahamed has not only helped my teeth but has always created a comfortable environment. He helped throughout my braces process and my teeth are in the same alignment since I got my braces removed a few years ago due to his dedication and help. He is not only kind but he’s also great at what he does.

Dr. Ayan Chakraborty

General Practitioner

My experience was pleasant. Dr Ayan is the best in Al Qusais branch, my colleagues also sing his praises. Always professional, straight to the point without making you feel like he is rushing the process. Even though I now leave far from Al Qusais, I still come to this medical center because of him.

Elsa El Sangari

Physiotherapist

Again Elsa is a top notch physiotherapist who knows her job very well. She quickly detects the issue at hand and finds pertaining remedies fast ! She is pleasant and professional and most of all efficient . I always recommend her to my friends & family .

Dr. Gulnaz Gazizova

Endocrinologist

I find in Dubai really professional endocrinologists that’s make me really happy. Dr Gulnaz attentive and knowledgeable specialist. Everything was explained clearly, and the approach was truly personalized. I highly recommend this doctor

Dr. Juan Uria

Urologist

An unprecedented experience: for the first time in my life, despite my age, I was able to navigate inside my body and view the examination site with precise clarity, and I received comprehensive explanations that were clearly presented.