Find your trusted Doctor

Dr. Hani Eltair

Orthopaedic Surgeon

Doctor Hani, he made a surgery to my wife and we both managed to talk to the insurance company to accelerate the approval process as it was delayed for almost 5 days, all issues started before the first visit after the surgery. I found myself going to be late for 15 minutes, out of respect I texted him to inform him about the traffic challenge and apologized for the delay. The Doctor response was so aggressive, he didn’t respond back to my message and once I reached the hospital I found his assistant telling me that our appointment got canceled as a result of being behind the scheduled time by 12 minutes and he came at the reception to let me hear that he is not accepting any late arrival from patients to his schedule. 2nd appointment for check up he decided to cancel and I accepted his request, however second day we planned to leave home enough time before our appointment time and unexpected accident blocked the road for 25 minutes which will cause a delay on arrival but it was unintentional, we called the hospital to inform that we stuck in traffic and we may reach by 6:20 pm they asked for a chance to check with the doctor and he decided to cancel and leave considering his shift is over. The big thing I can’t let go that he refused to replace the injection with any other alternative medication not sure he was trying to punish us for being late and cause we asked to get a second opinion before the surgery or this is his personality type.! However it is not a good sign to respond immediately at no time to my texts and after the surgery he turned to be another person. I got the feeling that he already granted the revenue generated so no need to spend more efforts with a case already closed and got paid for.

Saudi German Hospital Ajman

Cardiology, Ear, Nose & Throat (ENT), + 5 more

Writing this with a heart full of gratitude. From day one of my pregnancy, Dr. Aida Al Khatib has been nothing short of exceptional. She didn’t just listen — she truly heard me. Every concern, every fear, every tiny symptom… she took it all seriously. Tracked my progress. Tracked my baby’s progress. Calmed me when I spiraled. Reassured me when Google tried to scare me. And considering this was a high-risk pregnancy (gestational diabetes + high blood pressure + third C-section after a long gap), her care meant everything to me. She made sure I followed every precaution, every step, every check. Never rushed me. Never dismissed me. Always present. Always kind. I was TERRIFIED going into my third C-section. High risk. Long gap. So many what-ifs in my head. But Dr. Aida handled everything with such confidence, calm, and precision that it felt… safe. Controlled. Professional. Reassuring. Now, 10 days postpartum — Alhamdulillah — I feel like I’m already back on my feet. Energised. Strong. Almost like nothing even happened. That’s how clean, smooth, and well-managed everything was. Also a huge thank you to her wonderful assistant, Nurse Sheeja — the quiet superhero behind the scenes. Making sure all documents were ready, appointments smooth, and pregnant women (who already have zero patience left 😅) don’t have to wait long. If you’re pregnant and reading this — Dr. Aida is your person. Your safe space. Your calm in chaos. Your best decision during this beautiful yet overwhelming phase. I 100/100 recommend her. Truly. Forever grateful 🤍

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I had an appointment today with the urologist Dr. Abu Talib, who sits at the Arabian Center branch of Prime Medical. I visited him, saw his face, exchanged a couple of words. He asked me two questions and prescribed an ultrasound and a test. However, the doctor who was supposed to perform the ultrasound was not available, and I was told to come back tomorrow. Unfortunately, tomorrow wasn’t possible for me due to other commitments. I mentioned I would consult another doctor. At that point, he told me I had to pay for the consultation charges, despite not prescribing any medicine or providing any treatment. On top of that, he spoke to me very rudely. You can check my history—I’ve been using Prime Medical for a long time, including the Nadha branch, Arabian Center branch, Al Warqa branch, and Prime Hospital. You can check this under my registration number. I felt extremely bad about how the doctor behaved. Then, Mr. Ala helped me, and I consulted Dr. Saboor Rizvi Syed at the Prime Medical Reef Mall branch. Please ensure you follow up with the doctor to understand why he behaved so disrespectfully toward me.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Dear Prime Services Team, I am writing to express my disappointment with the service I received during my recent visit. I had an appointment for my child scheduled at 7:40. Due to personal reasons, I informed your staff in advance that I would be coming as a walking customer. Despite arriving on time, several patients who came after us were allowed to see the doctor before my child. As a result, my wife, my child, and I had to wait for almost one hour before being attended to. This situation was extremely inconvenient, especially with a child. Additionally, I noticed that only one staff member was handling customer service at that time, which led to a very long waiting queue and added to the delay. Overall, the poor queue management and limited staffing made the experience very unpleasant. I believe the management needs to seriously review and improve the appointment handling and customer service process to avoid such issues in the future I hope you will take this feedback seriously and work towards improving the quality of service.

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I would like to sincerely thank Dr. Kimlin George for the exceptional care and professionalism she provided during my recent visit. From the very first consultation, she was incredibly informative, patient, and thorough in her assessment. She took the time to listen carefully to my symptoms, explained everything clearly, and ensured I fully understood both the diagnosis and treatment plan. This is the first time I’ve felt that such proper care and genuine attention were given to my balance and vertigo concerns. Her methodical approach and depth of knowledge gave me great confidence and reassurance. I left the appointment feeling satisfied, well-informed, and optimistic about my recovery. I highly recommend Dr. Kimlin to anyone dealing with balance disorders or vertigo, you will be in truly capable and caring hands.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

My appointment was scheduled at 6:40 PM. Due to traffic while traveling from Sharjah to the clinic, I arrived slightly late at 6:55 PM. A male nurse did not allow me to directly see the doctor and advised me to wait for one hour. When I eventually saw the doctor, I was asked to undergo an X-ray. After the X-ray, I had to wait again for approximately 20 minutes. The doctor informed me that everything looked fine and prescribed a gel to apply along with painkillers. However, I am concerned because I am still experiencing shoulder pain, and I am unsure why the pain persists if everything appears normal. Additionally, the male nurse informed me that physiotherapy approval would take approximately three days.

My London Skin Clinic - DIFC

Dermatology

Isited my London Skin clinic a DIFC. It was exceptionally clean, the staff very well trained, in ormed and welcoming, immediately make you feel at home. I mei with Doctor Sobia. She is smiling, incredibly positive, friendly, a super listener and qualified. I felt immediately so confident and comfortable as doctors Sobia understood my concerns, and I started the treatments after receiving a very detailed report. Dr. Sobia was with me during the whole process and continuously checking on me and making sure I was well taking care of during the IV drop procedures. No doubt the service of the clinic is excellent and they used high quality products.

Eastman's Smile Solutions Dental Clinic

Dentistry

Dr. saba has been my orthodontist for the past 18 months , the most memorable months of my life. I’ve always had very messed up teeth. Also, the nurses and the rest of the staff are the sweetest. My braces journey was actually so much fun! They were finally taken off yesterday & I feel like a new person now, I just can’t stop smiling, my teeth look so perfect. Thank You so much Dr. Saba for being so understanding & caring about my situation, no one would’ve been able to do it like you did. I’ll always be grateful to you for that .

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

I was with my husband, I am pregnant and staff at cash counter Fahad Palekar was very rude and disrespectfull, he was literally shouting at us for not being available when token came we requested him as we had multiple appointments and there was rush. So we sat on other side it took a while to come till cash counter . Moreover the cashier showed us his batch to go ahead and put complaint . He need to be polite with patients. This was raffle surprising and not at all acceptable behaviour

Dr Rachel Kaminski

Pulmonologist

Dr. Rachel always takes perfect care of me and my asthma. I became very anxious because of the asthma and Rachel is the perfect doctor to also look at my mental state while giving me the perfect treatment to get better. Right now the asthma has nearly gone away. Before having Rachel as my main doctor it was a rollercoaster ride with symptoms during day and night. Thankfully I am in good hands now!

Dr Aasima Yawar Azim

Internal Medicine Doctor

We came to Internal Medicine Dr Asima Yawar, she was well focussed, listened all our sysmptoms, did the required checkup and give her recommendation. We are still under her treatment and we hope by the grace of Allah our health issues will be sorted out. We are extremely satisfied with Dr and the overall support which we are getting from Prime Medical Center jn Mizhar branch.

Dr. Dima Ghaith

ENT Surgeon

Dr Dima is very professional, every step of the treatment plan was explained thouroughly answering all the questions I needed before my surgery. Also, post surgery care was amazing and the follow up visits was to make sure that my surgery is as successful as possible Thank you so much dr Dima for your efforts towards your patients

Dr Armando V Cruz Guevara

General Practitioner

The doctor and other staff were professional and respectful. However, the staff member taking vital signs communicated in a scolding and condescending manner, which was inappropriate.. Improvement in communication and bedside manner is needed for that role.

Dr Saima Kiran

General Practitioner

This is my life worse treatment i had the dr was not aware which medicines will help me to come out from suffering. She didn’t identify the disease just experiment with medicine over all very bad experience with doctor.

Dr. Bassam Mohanad Ahmad

Dentist

الدكتور شرح لي المشكلة وخطة العلاج بشكل واضح ومفهوم، ووضح تفاصيل الإجراء وما بعده بهدوء واحتراف. تعامله راقٍ ومحترم ويطمن المريض، وكان صبورًا في الإجابة على الأسئلة. بشكل عام تجربة مريحة وأنصح به بكل ثقة

Dr Maisaa Amam

Obstetrician & Gynaecologist

Dc is truly wonderful. She is caring, attentive, and always takes the time to listen and explain in a calm and reassuring way. I felt supported and confident in her care at every appointment.