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Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Please keep in mind that my rating has nothing to do with the staff and doctors that attained to me during my visit. My bad experience was after my visit, I paid for my sick leave which usually take less than 5mins to receive once you’ve made the payment to MOHAP. Once I left the hospital I waited till the evening around 6pm I call the customer service the Asian guy ( Indian) who picked my called told me it takes 24hr and he seems not wanting to assist, once I told him that I often apply it by myself and told him about the time frame he said he will check with the clinic and get back to me. Came back to me and repeated himself and I did the same, the he didn’t have anything else to say but to transfer me to the clinic. Fast forward to the clinic I spoke their supervisor on duty VERY UNPROFESSIONAL sanja or sajav… I forgot her name too she told me it takes 24hr and the guys at the clinic already informed it takes 24hr, I told her I often apply it by myself and it doesn’t take that long and she told me it has been apply they are just waiting to receive it. I told her she was wrong with MOHAP once the payment is received you instantly receive a notification has been approved then your sick leave follow. She told me she has to check with the nurse, I told her it’s not the nurse applying for the sick leave you’ve a particular staff that does that. Then I knew something wasn’t right, I told her if it has been applied send me the Application Number I’ll verify it on my end she said she doesn’t hav access to it she will ask and get back to me. I waited for and hour and I decided to go to the clinic. On arrival to the clinic I met Mosiz very nice guy and always assist me and my family, I explained to him the situation and he came back to saying wait 5mins you’ll get your sick leave. And guess what they had not applied for it as i thought, mind you my state Dr Avinesh said I need to have a bed rest not to strained my thigh and I had to come all the way to the clinic just for them to apply a sick leave I had paid since morning. If that supervisor was professional she would have just been honest with me and I would have known what to say to my company once they asked for the sick leave. But she thought she is so smart. I’m really pissed and disappointed.

Prime Medical Center Jumeirah

Cardiology, Dermatology, + 6 more

I am writing to express my disappointment with the service I received at the lab during my recent visit. I was informed that I would need to wait approximately 30 minutes, as I would be accommodated in between scheduled appointments. I understood this and agreed to wait. However, I ended up waiting for almost two hours while experiencing significant pain in my lower abdomen, which was the reason for my clinic visit. During this time, I was instructed to drink a large amount of water and continued waiting in discomfort. Despite the staff being aware that I was in pain and seeing my condition, I was repeatedly ignored and not given any updates or assistance. I understand that clinics can be busy, but waiting for such an extended period while in pain, without proper communication or consideration, was very distressing. I am extremely disappointed with the level of care and service provided. I hope this feedback will be taken seriously and used to improve patient care in the future.

Advanced Care Oncology Center

Imaging (Scans), Oncology

would like to express my sincere appreciation to the radiation oncologist Head of the Oncology Department Dr Ismail ghorbel for the outstanding leadership, medical expertise, and compassionate care provided throughout my treatment journey. Your professionalism, clear communication, and dedication to patient-centered care truly made a the journey much more manageable and reassuring. I would also like to extend my heartfelt thanks to the nurses and all staff members at the oncology center. Their professionalism, punctuality, kindness, and constant support never went unnoticed. Every interaction was handled with respect, empathy, and efficiency, creating a safe and comforting environment for patients

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I would like to express my deepest and most heartfelt gratitude to Dr. Falahunisa Shaikh for the exceptional care, dedication, and support she provided throughout my pregnancy and delivery. Her remarkable expertise, confidence, and calm reassurance made all the difference and played a vital role in helping me achieve a safe and successful normal delivery. I am truly grateful for her professionalism, compassion, and genuine commitment to her patients. I wholeheartedly recommend Dr. Falahunisa Shaikh to anyone seeking a highly skilled, caring, and trustworthy gynaecologist.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

Can you please look at the requirement of visiting the cashier after doctor visit. As a process once we are done with the doctor, we need to visit the cashier before leaving but for certain insurance it is completely covered and if it is not covered nurse always informs on the additional charge. If there is no payment you shouldnt be asking the people to queue up for cashier because you already have a long wait and just to get a stamp on the registration paper and a acknowledgment of nothing is required we are expected to wait 10-15 minutes.

Dr Kenneth Mackinnon Mitchell

Psychiatrist

I visited Dr.Kenneth for the first time 4 years ago , He is the best psychiatrist in Dubai , he is a good listener,calm, kind , attentive and not judgemental at all, he takes his time with the patients , l was struggling from depression, insomnia and anxiety for so long, he gave me clear information about medications, and helped me with the plan for my treatment, he changed my life to the better, I'm really greatful for him, and I strongly recommend him for Insomnia, depression and anxiety.

SKIN111 @ Home

Beauty Therapy, Cosmetic (Aesthetic) Medicine

I had a great experience with Skin111’s home IV drip service. Nurse Milu came to my home and was extremely professional, kind, and gentle throughout the process. She explained everything clearly, made me feel very comfortable, and ensured the service was done safely and smoothly. The entire experience was stress-free and convenient. Highly recommend Nurse Milu and Skin111 for anyone looking for reliable home IV drip services!

Medi Sense Clinic

General Medicine, Occupational Medicine, + 8 more

I was well welcomed by the reception staff who were smiling and very helpful in all my process and continually checking on me and assuring me in what process they are and they apologise also if they were late in process which they were not And I'm really thankful and happy for the service I received from this clinic. And special thanks to doctor Olga she was very kind , professional and dealt with me in very good way.

Allied Medical Centre

Endocrinology and Diabetes, General Medicine, + 16 more

This was my second visit in two years and this time I must say it was very different. Since mammography is not an easy process to handle for me, I was so happy to see such a kind technician. She made me comfortable and took the process very slow making sure I am ok. Unfortunately I forgot to ask for her name, she sounded South African.. I would like to thank her very very much for how she made me feel.

Dr. Mohamed Houcem Amiour

Cardiologist

Dr. Amiour is not only an exceptional cardiologist but also a genuinely kind and attentive human being. He takes the time to listen, explains everything clearly, and treats you with real care. It’s rare to find a doctor who combines such deep medical expertise with compassion and humility! ❤️❤️

Dr. Ghiath Sandouk

Paediatrician

دكتور رائع ماشاء الله عليه عنده إنسانيه و صدق مع المريض و ربي يحفظه يفحص المريض بدقة وصدق أنا بتعامل مع الدكتور من قبل اكثر من عشرين سنه من الدكاتره النادرين بالفحص و الاهتمام والصدق و خبره طويييييله بأمارات الصدر و الأزمات الصدر الحمدلله لوجود دكتور غياث صندوق في ابوظبي شكراً

Dr. Dana Albayed

Dentist

I recently visited Dr. Dana for dental treatment, and she proved to be a highly competent professional who guided me clearly through every procedure. The clinic’s staff and facilities exceeded expectations and were well above standard. Thank you!

Dr Mohammed Tarik Saeed

Internal Medicine Doctor

Dr. Tarik is very professional, kind, and polite. He was extremely helpful and supportive while I was waiting for my insurance to approve my medication. I truly appreciate his care and would definitely recommend him to my friends.

Dr Mohammad Shahid Alam

Internal Medicine Doctor

Doctor Shahid helped me and my wife lower the Blood sugar levels that were spiking dangerously high above 500, With his professional support we have managed to bring it to the level between 130 to 220..

Dr Mariyam Shakeel Ahmed

Obstetrician & Gynaecologist

Amazing post and pre care surgery Dr.Maryam Shakeel along with her team of Anesthetist and nursing staff exhibited exceptional health care standards.God bless the entire team.of Prime Medical Hospital.

Dr Kinda Alani

Obstetrician & Gynaecologist

Dr. Kinda was the 3rd doctor we visited when choosing a specialist to follow my pregnancy...and we stayed with her. Very kind, warm, attentive, caring...I am so happy with the experience so far.