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Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

Unfortunately the experience wasn’t great this time on multiple levels, hence feel the need for writing review as we are very regular at PRIME and have been going here for years with trust. Firstly the washrooms on 3 floor and M floor were not clean at all, I had to use it multiple times because of my condition and each time it was unhygienic. Secondly, I visited the doctor for a follow up but they charged me for consultation, my appointment was within seven days which they canceled and postponed twice because of doctors unavailability and then blamed me for not coming within seven days. I expected support on this from the customer service staff atleast when we spoke to him but he also couldn’t do much. Thirdly, the sick leave we applied for was received the next day as there was some delay in getting a stamp which the nurse informed us, but the sick leave came within seven days wrong dates and employer name, even though I had given correct information. Then they were blaming me saying you need to come in the morning for sick leave because at night time the transcriptionist or system might not work! Whereas I had been there at 6:15 pm for a 6:45 pm appointment which they gave me and made me wait till 7:25pm to see the doctor! This is very disappointing experience especially after being there so many times.

Saudi German Hospital Ajman

Cardiology, Ear, Nose & Throat (ENT), + 5 more

تجربتي مع دكتورة عايدة ممتازة لكن غالبية الممرضات "من الجنسية الهندية"جعلوا اقامتي في المستشفى اكثر صعوبة وألمًا! من حيث التعامل والاسلوب وعدم تقديم المساعدة كما يجب استثني من ذلك الممرضة المصرية المحجبة كانت قمة في الاخلاق والادب والممرضة الفلبينية الكبيرة في العمر والمقام وترتدي نظارة كانت تعرض مساعدتها وترتب الغرفة حتى دون ان نطلب منها ذلك ' الممرضة التي اخذت طفلتني لسحب الدم منها لإجراء فحص الscreening رفضت ان اكون. انا او والدها معها في غرفة سحب الدم بحجة ان الغرفة صغيرة! لقد ولدت طفلتي للتو فكيف تتوقعون ان نكون بحال خير عندما نسمع صريخ طفلتنا من الغرفة المجاورة ونحن لا نرى شيء ! ليس لكم اي حق في ذلك .. نحن لن نعيق الاجراء بالطبع لانه من مصلحة ابتنا لكن كنا سنكون مطمئنين عندما نكون بجوارها ونمسك يدها ع الاقل!! حال الممرضات في مستشفاكم يحتاج لصرامة اكثر

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

I would like to express my sincere gratitude to Dr Parul Dixit for the outstanding care I received. From the moment I met her, I was struck by how polite and professional she is. She took the time to answer all my questions thoroughly and made me feel completely at ease throughout the entire process. The experience of being seen was seamless and efficient. Dr Dixit recently removed cysts from my hand and pubic bone, and I was truly impressed by her surgical skills—especially how expertly she stitched up my hand afterwards. I can honestly say she is one of the best doctors I have ever met. Thank you, Dr Dixit, for your excellent care and kindness. Her assistant who also very welcoming and helped with my care also.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

Very poor experience at the gynecology department counter and scanning room inside the clinic. The staff attitude was not at all satisfactory. They appear angry and pass on their work stress and busyness to patients who are only trying to ask basic questions. I understand staff may be busy, but patients are not responsible for that. We do not know clinic procedures, so asking questions is our only option. Instead of answering politely, staff react impatiently and get upset, which is not acceptable. Counters are often left unattended, and calls to the gynecology counter are never answered—I tried nearly 10 times in a week. This clinic seriously needs better patient handling and communication.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

While the staff were helpful and professional, my experience with the GP, Dr. Nilesh Trivedi, was disappointing. This is the second time I have had a similar experience with him. He appeared disinterested and unengaged, and his responses were vague and very close ended. I repeatedly had to ask the same questions to get any clarity, which left me feeling confused and unheard rather than reassured. As a patient, I expect clear communication and attentiveness, especially during a medical consultation. Unfortunately, this was lacking, and it negatively impacted my overall experience. I wanted to share this feedback honestly, as it has now happened more than once.

Dr. Ubaid Shah

Neurologist

We are so grateful to have Dr. Ubaid Shah as our daughter’s doctor. From the very first visit, he has shown exceptional kindness, patience, and genuine care. He takes the time to listen, explain everything thoroughly, and make sure both my daughter and us as parents feel comfortable and supported. As a parent, it means everything to know your child is in the hands of someone so knowledgeable, compassionate, and attentive. Dr. Ubaid Shah truly goes above and beyond, and it shows in the way he connects with his patients. We feel incredibly lucky and highly recommend him to any family looking for outstanding care.

Dr. Oksana Melnyk

Obstetrician & Gynaecologist

I don't have enough words to describe how happy I am that Dr. Oksana managed my pregnancy and was with me during the birth. Her gentle nature, expertise, calmness, reassuring smile and willingness to answer my every question in detail are priceless. She helped me bring my 4250 gram baby into the world naturally and I am so happy grateful to her for that. I was most worried that I would have to have a caesarean section, but she did not take that into account for a single moment, and I thank her for that. All recommendations for doctor Oksana and her team. I will remember them forever

Dr Mitchelle Lolly

Pulmonologist

Dear Dr. Mitchelle Lolly, You are not just an exceptional pulmonologist, but a true blessing for your patients. The way you care for every patient like a family member shows the depth of your compassion and the greatness of your heart. Your dedication, kindness, and tireless efforts bring hope, comfort, and healing to so many lives. A heartfelt salute to you, doctor, for your selfless service and unwavering commitment. May God bless you with good health, strength, and continued success. You are truly an inspiration. With deepest respect and gratitude.

Dr. Neeha Sultana Nasir

General Practitioner

I visited your clinic and would like to express my sincere appreciation for the exceptional service I received. Your staff were courteous, supportive, and highly professional throughout my visit, which made the experience very comfortable. I would also like to especially appreciate the Doctor Neha Shaikh for her expertise, patience, and compassionate approach. She took the time to listen carefully and explained everything clearly, which I truly value. Thank you for the excellent care and dedication. Keep up the wonderful work.

Eastman's Smile Solutions Dental Clinic

Dentistry

A big thanks to Dr. Saba for doing an amazing job! This was my second journey with braces. 10 years ago I had them, but due to incomplete and improper treatment I was left with gaps and misalignment. I honestly wasn't sure if this attempt would work. But today, after 18 months, I finally got them removed and it feels amazing. Now I can smile confidently and actually show my teeth Every single visit was smooth and hassle-free. Big shout-out to the ortho team for making the whole experience so comfortable!

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

Amazing experience at the Polyclinic. From the moment I arrived, the reception team was welcoming, helpful, and very professional. The nurses were kind, caring, and attentive, making me feel comfortable and relaxed throughout my visit. Dr. Yarob is an excellent doctor — very knowledgeable about implants, gentle, and truly professional. The procedure was completely painless. The whole team works together beautifully, and you really feel cared for. Highly recommended.

Mediclinic City Hospital

Cardiology, Allergy Medicine, + 29 more

I had an excellent experience with Dr. Laila. She is extremely professional, knowledgeable, and compassionate. She took the time to listen carefully, explained everything clearly, and made me feel comfortable and confident throughout the visit. The clinic environment is welcoming and well-organized, and the overall care was outstanding. I truly appreciate her dedication and highly recommend Dr. Laila to anyone looking for exceptional medical care.

Dr Alia Humaid AlQassimi

Obstetrician & Gynaecologist

I had a consultation with Dr.Alia and I am truly grateful for her time and care. She is an excellent doctor who explained everything clearly and professionally. I benefited a lot from the consultation, and her words were very reassuring and comforting. She took the time to listen and made me feel calm and confident about my situation. I highly recommend her to anyone seeking medical advice or a second opinion.

Mr Sherif Awad

General Surgeon

I could not recommend Dr. Sherif enough. I had been suffering from gallstone attacks, and was unsure about proceeding with the relevant surgery. Dr. Sherif walked me through the whole thing, and explained it well and I left feeling confident about proceeding. The surgery went well, and recovery was a breeze. I am happy about the choice I made, and felt Dr. Sherif’s kindness and empathy throughout.

Dr. Nourallah Kaddoura

Ophthalmologist

I went and did Smile vision correction procedure with Dr. Nourallah and everything was super smooth and efficient, from the pre tests to the follow up a day after the surgery, everything went well and I would recommend anyone going for the same surgery to have it through Dr. Nour

Dr Nazar Albustani

Cardiologist

10/10 was very professional, dr took his time explaining every thing, went further by studying the file thourougly, prescribed more medicine and more tests to be done Dr Nizar was very sincere, pleasant, professional and friendly Iam glad that he was my Dr today