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Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Please keep in mind that my rating has nothing to do with the staff and doctors that attained to me during my visit. My bad experience was after my visit, I paid for my sick leave which usually take less than 5mins to receive once you’ve made the payment to MOHAP. Once I left the hospital I waited till the evening around 6pm I call the customer service the Asian guy ( Indian) who picked my called told me it takes 24hr and he seems not wanting to assist, once I told him that I often apply it by myself and told him about the time frame he said he will check with the clinic and get back to me. Came back to me and repeated himself and I did the same, the he didn’t have anything else to say but to transfer me to the clinic. Fast forward to the clinic I spoke their supervisor on duty VERY UNPROFESSIONAL sanja or sajav… I forgot her name too she told me it takes 24hr and the guys at the clinic already informed it takes 24hr, I told her I often apply it by myself and it doesn’t take that long and she told me it has been apply they are just waiting to receive it. I told her she was wrong with MOHAP once the payment is received you instantly receive a notification has been approved then your sick leave follow. She told me she has to check with the nurse, I told her it’s not the nurse applying for the sick leave you’ve a particular staff that does that. Then I knew something wasn’t right, I told her if it has been applied send me the Application Number I’ll verify it on my end she said she doesn’t hav access to it she will ask and get back to me. I waited for and hour and I decided to go to the clinic. On arrival to the clinic I met Mosiz very nice guy and always assist me and my family, I explained to him the situation and he came back to saying wait 5mins you’ll get your sick leave. And guess what they had not applied for it as i thought, mind you my state Dr Avinesh said I need to have a bed rest not to strained my thigh and I had to come all the way to the clinic just for them to apply a sick leave I had paid since morning. If that supervisor was professional she would have just been honest with me and I would have known what to say to my company once they asked for the sick leave. But she thought she is so smart. I’m really pissed and disappointed.

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

Very badly organised prime medical center which i have visited. The staff in the reception tries to teach you when you tell any complaint. No nurse at the doctor’s room to inform whose turn is next. Afterall when everyone is waiting, some random person will come from nowhere and go inside the room. When you ask about it, they say priority appointment. But when we ask what is priority appointment nonody knows. Very badly organised. And reception staff also not polite enough to explain things properly. And regarding appointment, i had appointment which was booked in the application and when i came to the reception it was not there and i think they removed and was asking for message which i didnt receive. I had to booked one appointment for future just to show him that we normally dont receive any message when we book appointment in the app. Very bad experience from this branch.

Dr. Elie Al Ahmar

Obstetrician & Gynaecologist

I am deeply grateful for the care I received from Dr. Elie Al Ahmar. From the very first consultation through surgery and follow-up, he was extremely professional, calm, and genuinely kind. He took the time to explain everything clearly, answered all my questions with patience and made me feel reassured and safe at every step, especially during what was my first surgery. Even when difficult decisions had to be made during the procedure, his approach was thoughtful, transparent, and always focused on my long-term health. The surgery was successful, the follow-up was attentive, and his human touch made a stressful experience much easier to go through. I truly felt I was in very capable and caring hands. I will always be thankful not only for his medical expertise, but for the peace of mind and trust he gave me during a very vulnerable moment.

Advanced Care Oncology Center

Imaging (Scans), Oncology

would like to express my sincere appreciation to the radiation oncologist Head of the Oncology Department Dr Ismail ghorbel for the outstanding leadership, medical expertise, and compassionate care provided throughout my treatment journey. Your professionalism, clear communication, and dedication to patient-centered care truly made a the journey much more manageable and reassuring. I would also like to extend my heartfelt thanks to the nurses and all staff members at the oncology center. Their professionalism, punctuality, kindness, and constant support never went unnoticed. Every interaction was handled with respect, empathy, and efficiency, creating a safe and comforting environment for patients

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I was made to wait for about an hour and I had to pay AED 800 + medicine for a 5 minute consultation with the dentist after being redirected by the ENT specialist because they didn’t think that my ear pain was due to infection but rather due to something related to my jaw. The dentist suggested I get a mouth guard, which would have been another AED 2500 out of pocket, to which I said I would get back to them after talking to insurance. All in all, I came back from the hospital with just pain medication which was not covered by my insurance and no solution for my hurting ear. Will not be coming back. All staff however were very polite and helpful.

SKIN111 Palm Jumeirah Mall

Beauty Therapy, Breast Surgery, + 6 more

I had a great experience with my tattoo removal journey, and I truly want to appreciate Head Nurse Anna and Dr. Zahir for their exceptional care and professionalism. From the very beginning, they made me feel comfortable, well-informed, and confident about the procedure. Head Nurse Anna was incredibly kind, patient, and attentive throughout every session, always ensuring I was at ease. Dr. Zahir was highly knowledgeable and precise, explaining each step clearly and delivering excellent results. I’m very happy with the progress so far and grateful to be in such safe and capable hands. Highly recommended!❤️

Dr. Yousef Dhuhair

Orthopaedic Surgeon

I had tears in three ankle ligaments and spring, and Dr. Yousif recommended surgery, explaining clearly that the ligaments would not heal on their own and required surgical repair. I trusted his advice and proceeded with the operation, which went very smoothly. Now, four months post-surgery, I can run, sit, and even pray normally—just like before the injury. Choosing surgery was one of the best decisions I have made, and that is entirely thanks to Dr. Yousif’s excellent judgment, skill, and treatment approach. Thank you, Doctor, for your professionalism, care, and outstanding results

My London Skin Clinic - DIFC

Dermatology

l've been a patient of Dr. Sobia Mirza for a month now to understand the reasoning behind my constant fatigue and overall skin dullness. Through a series of blood tests, she'd quickly identified the root cause of the problem and we've been on a plan to gear up my iron and vitamin B levels. Outside the scope of this plan, she's been extremely helpful in assisting me improve my overall health journey whilst providing information on how I can maintain and regulate my health independently after the treatments. Thank you for your service, Sobia!

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I am extremely grateful to Prime Medical Hospital for the excellent care I received during the birth of my baby. From admission to discharge, the entire experience was handled with professionalism, compassion, and efficiency. The doctors, nurses, and support staff were incredibly kind, attentive, and supportive, making me feel safe and well cared for at every step. Thank you to the whole Prime Medical Hospital team for making my childbirth experience positive and memorable.

Dr. Samaher Alattar

Cosmetic Doctor, General Practitioner

اول مره اطلع من عند دكتوره وانا بقمة السعاده والراحه!!! اول مره اجرب احقن ايد الدكتوررره جداً جداً خفييييييفه + طول ماهي تشتغل تسولف وتخفف السترس وتخبرني بكل خطوه قاعده تسويها وبكل ماده بتحطها وشنو فايدتها وصرييييحه جداً. دكتوره فاهمه في مجالها تشرح بكل وضوح الخطوات و النتائج المتوقعه🙏🏻 ابداً ماندمت اني اخترها وسلمتها نفسي. تعرف احتياج الشخص وتعطيه على قد احتياجه لا اكثر ولا اقل. الكلام اللي بكتبه مايوفيه حقها هذا وانا من اول جلسه🥲😩❤️❤️❤️

Medi Sense Clinic

General Medicine, Occupational Medicine, + 8 more

I was well welcomed by the reception staff who were smiling and very helpful in all my process and continually checking on me and assuring me in what process they are and they apologise also if they were late in process which they were not And I'm really thankful and happy for the service I received from this clinic. And special thanks to doctor Olga she was very kind , professional and dealt with me in very good way.

Dr. Basema Jaber

Obstetrician & Gynaecologist

I would like to extend my heartfelt gratitude to Dr. Basema Jaber for taking such a great care of me and for doing an excellent job with my surgery at Emirates Speciality Hospital. Her professionalism,skills, and compassion truly made a difference in my recovery. A big thank you for everything you’ve done 🥰🙏

Dr. Sarah Rizk

Paediatrician

Dr Sarah is an exceptional pediatrician: kind, highly professional, and genuinely human in her approach. She takes the time to listen, explains everything with clarity, and shows remarkable attentiveness at every visit. I always feel reassured knowing my child is in her care. I highly recommend her.

Dr. Wesam Gouda

Rheumatologist

I had an excellent experience with Dr. Wesam. He is very knowledgeable, patient, and took the time to explain my condition clearly. He carefully reviewed my reports, listened to all my concerns, and provided a clear treatment plan, which gave me a remarkable improvement.

Dr. Shoja Rahbari

ENT Surgeon

Great consultation with Dr Shoja! He really took his time with us as explained everything. Thank you for all your help we really appreciate it! He also really examined my son properly and helped us with all the necessary steps that we needed to follow after the visit.

Dr Mohammed Tarik Saeed

Internal Medicine Doctor

Dr. Tarik is very professional, kind, and polite. He was extremely helpful and supportive while I was waiting for my insurance to approve my medication. I truly appreciate his care and would definitely recommend him to my friends.