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Private care at the Western Eye Hospital

153-173 Marylebone Road, London, United Kingdom, NW1 5QH

Specialties:

Ophthalmology

19 specialists

1 healthcare follower

4.6

/5

(157 reviews)

153-173 Marylebone Road, London, United Kingdom, NW1 5QH

Specialties:

Ophthalmology

19 specialists

1 healthcare follower

Areas of expertise

Eye Problems
46
Cataract Surgery
33
Cataracts
16

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Expert in:

About Private care at the Western Eye Hospital

Imperial College Healthcare's private ophthalmology service is delivered at the Western Eye Hospital, a renowned, stand-alone ophthalmic hospital and teaching centre which has been established since 1865.

Highly skilled specialists can support patients with everything from common eye problems to complex ophthalmic issues.

State-of-the-art equipment, including the latest optical coherence scanner, which provides high-quality images of the retina, enables us to provide patients with the very best diagnostic options.

Imperial College Healthcare Private Care forms part of Imperial College Healthcare NHS Trust, one of the largest teaching hospital groups in the UK. Internationally renowned consultants provide care in modern, private facilities, all within some of London's most trusted NHS hospitals. All funds generated by the Trust's private care services are reinvested back into the wider organsation, supporting the development of both NHS and private care.


Specialties

  • Ophthalmology

Areas of expertise

Click the bar to read patient reviews

Eye Problems
46
Cataract Surgery
33
Cataracts
16
Eye Problem
10
Blepharitis
8
Urgent Eye Care
8
Vision Problems
7
Eye Infection
7
Retinal Detachment
6
Age-Related Macular Degeneration (AMD)
5
Dry Eyes
5
Uveitis (Inflammatory Eye Disease)
4
Keratoconus
3
Glaucoma
3
Vitreous Haemorrhage
3
Complex Cataract Surgery
3
Laser Eye Surgery (LASIK/PRK/LASEK)
3
Eyelid Surgery (Blepharoplasty)
2
Diabetic Retinopathy
2
Eye Test
2
Corneal Disease
2
YAG Laser Capsulotomy
2
Retinal Tear
2
Routine Eye Exam
1
Macular Degeneration
1
Amblyopia
1
Conjunctivitis (Pink Eye)
1
Double Vision
1
Corneal Transplantation
1
Minimally Invasive Glaucoma Surgery (MIGS)
1
Macular Haemorrhage
1
Macular Hole
1
Multifocal Intraocular Lens
1
Implantable Contact Lens (ICL)
1
Entropion
1
Children's Vision Development
1
Eyelid Cyst (Chalazion) Surgery
1
Refractive Cataract Surgery
1
Reduced Vision
1
Adult Ocular Motility Disorders
Astigmatism
Floaters (Eye)
Glasses
Glaucoma Surgeries
Orthoptics
Presbyopia

Location

Opening hours

Monday

08:00 - 20:30

Tuesday

08:00 - 20:30

Wednesday

08:00 - 20:30

Thursday

08:00 - 20:30

Friday

08:00 - 20:30

Saturday

08:00 - 20:30

Sunday

08:00 - 20:30

153-173 Marylebone Road, London, United Kingdom, NW1 5QH

Reviews

AI Review Summary

This summary was created by AI based on recent reviews

Reviews show that staff at Private care at the Western Eye Hospital are friendly, professional, and efficient. Patients say they get excellent care for many eye procedures, with treatment quick and good. Clinical teams explain things well and show expertise, giving patients a positive experience. The practice helps with diverse eye problems, notably cataract and laser eye surgery.

5.0
verified patient
27 Mar 2026

Lovely staff Great process

Patient seen for:
5.0
verified patient
24 Mar 2026

I was there for a day surgery for a cataract operation. I cannot remember the names of the nurses, that took care of me, but I was looked after extremely well.

4.8
verified patient
24 Mar 2026

Treatment did not require a lot of interface with staff other than consultant. Very obvious a public/ accident hospital but treatment was quick and excellent so no complaints

5.0
verified patient
21 Mar 2026

Very positive experience

4.0
verified patient
06 Mar 2026

Friendly staff

Patient seen for:
5.0
verified patient
02 Mar 2026

Please see previous notes

Patient seen for:
2.8
verified patient
28 Feb 2026

After waiting 35 minutes I was told Dr Younis would see me after some eye tests. After the eye tests I waited and then was told Dr Younis was abroad and would phone me next week.

Reply from Private care at the Western Eye Hospital
05 Mar 2026

Thank you for sharing your feedback. We’re sorry for the inconvenience you experienced at the Western Eye Hospital, this isn’t the level of communication we aim to provide and we will investigate your concerns carefully to understand what happened and help prevent this from occurring again. We appreciate your patience and are pleased a follow up call has been arranged for next week. If you would like to discuss your concerns in more detail, kindly contact us at imperial.private.healthcare@nhs.net and a member of the management team will reach out to you.

5.0
verified patient
28 Feb 2026

Ms. Saw was able to see me quickly and provided and excellent care. Her attention to detail and kind communication style was very appreciated when reviewing the eye issue I had come to hospital with that day.

Patient seen for:
5.0
verified patient
28 Feb 2026

I was had a cataract operation as an out-patient. Everything was done very efficiently. All staff from receptionist to the nursing staff, porters, theatre team, anaethatist and the surgeon were cheerful and friendly. The nursing team who looked after me before and after the procedure were especially friendly and helpful. It was a positive experience delivered by a team with a great culture.

Patient seen for:
Reply from Private care at the Western Eye Hospital
04 Mar 2026

Thank you for taking the time to share your valuable feedback for the Western Eye Hospital following your outpatient procedure. We’re delighted to hear that you had such a positive experience, and that our team’s cheerful, friendly approach — along with the efficient process — helped make your visit a positive one. Best wishes, the Private Care Team at Imperial College Healthcare

5.0
verified patient
27 Feb 2026

Even though it wasn't clear where to go for my appointment from the start, the staff was super helpful and attentive to show me the right direction to make it to my appointment.

Your trust is our top concern, so providers can't pay to alter or remove reviews.
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Specialists

19 SPECIALISTS

Mr Jason Ho
Ophthalmologist

4.99

Patient trust score

364

patient reviews

7

skill endorsements

4.98

Patient trust score

242

patient reviews

12

skill endorsements

Mr Tariq Ayoub
Ophthalmologist

4.99

Patient trust score

193

patient reviews

28

skill endorsements

Miss Rajni Jain
Ophthalmologist

4.98

Patient trust score

130

patient reviews

21

skill endorsements

Mr Robbie Walker
Ophthalmologist

4.98

Patient trust score

109

patient reviews

1

skill endorsement

Miss Pallavi Tyagi
Ophthalmologist

4.99

Patient trust score

89

patient reviews

11

skill endorsements

Mr Mukhtar Bizrah
Ophthalmologist

4.92

Patient trust score

51

patient reviews

9

skill endorsements

Miss Vickie Lee
Ophthalmologist

4.98

Patient trust score

34

patient reviews

7

skill endorsements

Miss Ourania Frangouli
Ophthalmologist

5.00

Patient trust score

8

patient reviews

1

skill endorsement

Ms Valerie Saw
Ophthalmologist

5.00

Patient trust score

7

patient reviews

2

skill endorsements

Miss Sally Ameen
Ophthalmologist

5.00

Patient trust score

4

patient reviews

4

skill endorsements

NV

Ophthalmologist

0.00

Patient trust score

0

patient reviews

9

skill endorsements

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FAQ

What are Private care at the Western Eye Hospital's reviews like?

Private care at the Western Eye Hospital's overall patient rating is 4.6 out of 5 stars on Doctify.

This is based on 157 reviews.

Where is Private care at the Western Eye Hospital located?

Private care at the Western Eye Hospital is located at 153-173 Marylebone Road, London, United Kingdom, NW1 5QH

When is Private care at the Western Eye Hospital open?

Private care at the Western Eye Hospital is open Monday (08:00 - 20:30), Tuesday (08:00 - 20:30), Wednesday (08:00 - 20:30), Thursday (08:00 - 20:30), Friday (08:00 - 20:30), Saturday (08:00 - 20:30), Sunday (08:00 - 20:30)

What consultants work at Private care at the Western Eye Hospital?

You can find a list of the consultants that work at Private care at the Western Eye Hospital here.

Does Private care at the Western Eye Hospital accept new patients?

Private care at the Western Eye Hospital generally accepts new patients.

Get in touch with this practice to enquire as a new patient