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Private care at the Western Eye Hospital

Private care at the Western Eye Hospital

153-173 Marylebone Road, London, United Kingdom, NW1 5QH

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Reviews

All reviews(79)
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Last 7 days
Last 30 days
Last 6 months
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Eye Problems (16)
Cataracts (12)
Cataract Surgery (10)
Urgent Eye Care (8)
Eye Problem (5)

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*Star rating based on patient reviews

79 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very good experience at the hospital overall.

02 Jul 2020verified patient

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Organised and well run hospital with friendly, communicative staff. Waiting time was a little long but that is to be expected!

07 Nov 2020verified patient
Patient seen for:
Retinal Detachment

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My experience was very positive and reassuring, and I felt very glad that I had attended despite my concern about going. I was very glad there was hand gel available for the public to use, and staff were professional and appropriate in their behaviour.

25 Jun 2020verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I was seen in a timely manner considering my emergency. All the necessary equipment and professional advice that was needed was offered resolving my concerns in a satisfactory manner.

27 Jun 2020verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

every thing worked well Thanks

28 Jun 2020verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Short wait before appointment but unfortunately lift to 4th floor was not working. As my father was unable to walk to the 4th floor an alternative consultation room was found on a lower floor to carry out the appointment. Very pleasant consultant who was very clear and explained everything very well.

17 Aug 2020verified patient

4.5

4.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All good under the current circumstances

13 Aug 2020verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Smooth appointment and facilities

07 Aug 2020verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very easy access , friendly staff and no waiting time.

01 Dec 2020verified patient

3

4.00
Overall Experience
3.00
Cleanliness
3.00
Friendliness
2.00
Wait time

Too much of a long wait time with no updates when asked. But the nurses and doctors were very friendly and accommodating.

02 Nov 2021verified patient
Patient seen for:
Urgent Eye Care
Eye Problems
Eye Infection