Private care at the Western Eye Hospital
153-173 Marylebone Road, London, United Kingdom, NW1 5QH
Specialties:
Ophthalmology
19 specialists
3 healthcare followers
153-173 Marylebone Road, London, United Kingdom, NW1 5QH
Specialties:
Ophthalmology
19 specialists
3 healthcare followers
About Private care at the Western Eye Hospital
Imperial College Healthcare's private ophthalmology service is delivered at the Western Eye Hospital, a renowned, stand-alone ophthalmic hospital and teaching centre which has been established since 1865.
Highly skilled specialists can support patients with everything from common eye problems to complex ophthalmic issues.
State-of-the-art equipment, including the latest optical coherence scanner, which provides high-quality images of the retina, enables us to provide patients with the very best diagnostic options.
Imperial College Healthcare Private Care forms part of Imperial College Healthcare NHS Trust, one of the largest teaching hospital groups in the UK. Internationally renowned consultants provide care in modern, private facilities, all within some of London's most trusted NHS hospitals. All funds generated by the Trust's private care services are reinvested back into the wider organsation, supporting the development of both NHS and private care.
Specialties
- Ophthalmology
Areas of expertise
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Location
Opening hours
Monday
08:00 - 20:30
Tuesday
08:00 - 20:30
Wednesday
08:00 - 20:30
Thursday
08:00 - 20:30
Friday
08:00 - 20:30
Saturday
08:00 - 20:30
Sunday
08:00 - 20:30
153-173 Marylebone Road, London, United Kingdom, NW1 5QH
Reviews
AI Review Summary
This summary was created by AI based on recent reviews
Reviews show that staff at Private care at the Western Eye Hospital are friendly, professional, and efficient. Patients say they get excellent care for many eye procedures, with treatment quick and good. Clinical teams explain things well and show expertise, giving patients a positive experience. The practice helps with diverse eye problems, notably cataract and laser eye surgery.
The nurses were all lovely and kind, and I felt very well cared for. Mr Vig was wonderful and gave me complete confidence.
The place is absolutely knackered. The whole place is falling apart. The toilets were not clean tissue thrown all over the place. Dirt in the floor. Mirror not cleaned. It’s as though the people running the place have given up and can’t be bothered anymore. I’m paying for private healthcare, I expect at the very least to have a tea or coffee offered to me. I asked if there was any and was told “no just water” as if they were doing me a favour by me even getting water. Terrible, absolutely terrible would not recommend anyone to go here.
Thank you for your feedback. We’re very sorry to hear about your experience at the Western Eye Hospital and will be looking into the concerns raised regarding the environment and service. This is not the standard we aim to provide and if you would like to discuss this further, please contact us at imperial.private.healthcare@nhs.net and a member of the management team will be in touch. Best wishes, the Private Care team at Imperial College Healthcare
Lovely staff Great process
I was there for a day surgery for a cataract operation. I cannot remember the names of the nurses, that took care of me, but I was looked after extremely well.
Treatment did not require a lot of interface with staff other than consultant. Very obvious a public/ accident hospital but treatment was quick and excellent so no complaints
Very positive experience
Friendly staff
Please see previous notes
After waiting 35 minutes I was told Dr Younis would see me after some eye tests. After the eye tests I waited and then was told Dr Younis was abroad and would phone me next week.
Thank you for sharing your feedback. We’re sorry for the inconvenience you experienced at the Western Eye Hospital, this isn’t the level of communication we aim to provide and we will investigate your concerns carefully to understand what happened and help prevent this from occurring again. We appreciate your patience and are pleased a follow up call has been arranged for next week. If you would like to discuss your concerns in more detail, kindly contact us at imperial.private.healthcare@nhs.net and a member of the management team will reach out to you.
Ms. Saw was able to see me quickly and provided and excellent care. Her attention to detail and kind communication style was very appreciated when reviewing the eye issue I had come to hospital with that day.
Specialists
19 SPECIALISTS
4.98
Patient trust score
372
patient reviews
7
skill endorsements
4.98
Patient trust score
243
patient reviews
12
skill endorsements
4.99
Patient trust score
198
patient reviews
28
skill endorsements
4.98
Patient trust score
140
patient reviews
21
skill endorsements
4.98
Patient trust score
117
patient reviews
1
skill endorsement
4.99
Patient trust score
89
patient reviews
11
skill endorsements
4.92
Patient trust score
51
patient reviews
9
skill endorsements
4.98
Patient trust score
34
patient reviews
7
skill endorsements
5.00
Patient trust score
8
patient reviews
1
skill endorsement
5.00
Patient trust score
7
patient reviews
2
skill endorsements
5.00
Patient trust score
4
patient reviews
4
skill endorsements
NV
0.00
Patient trust score
0
patient reviews
9
skill endorsements
Gallery
Get to know Private care at the Western Eye Hospital
FAQ
What are Private care at the Western Eye Hospital's reviews like?
Private care at the Western Eye Hospital's overall patient rating is 4.59 out of 5 stars on Doctify.
This is based on 159 reviews.
Where is Private care at the Western Eye Hospital located?
Private care at the Western Eye Hospital is located at 153-173 Marylebone Road, London, United Kingdom, NW1 5QH
When is Private care at the Western Eye Hospital open?
Private care at the Western Eye Hospital is open Monday (08:00 - 20:30), Tuesday (08:00 - 20:30), Wednesday (08:00 - 20:30), Thursday (08:00 - 20:30), Friday (08:00 - 20:30), Saturday (08:00 - 20:30), Sunday (08:00 - 20:30)
What consultants work at Private care at the Western Eye Hospital?
You can find a list of the consultants that work at Private care at the Western Eye Hospital here.
Does Private care at the Western Eye Hospital accept new patients?
Private care at the Western Eye Hospital generally accepts new patients.
Get in touch with this practice to enquire as a new patient
Socials
@imperialprivatecare
@Imperialprivatehealthcare