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The Harley Street ENT Clinic

The Harley Street ENT Clinic

109 Harley Street, London, United Kingdom, W1G 6AN

Verified profile

Verified profile

Patient Trust Score

4.70

539 patient reviews
4.73
Overall Experience
4.79
Cleanliness
4.76
Friendliness
4.52
Wait time

428 recommendations for:

Ear Infections(60)
Nasal Blockage(42)
Sinusitis(39)
Other(287)

Recent patient review

18 Apr 2024

The staff are all very nice and competent as far as I can tell. The building...

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About

About The Harley Street ENT Clinic

The Harley Street ENT Clinic is UK's foremost private medical centre dedicated to providing high quality care for all ear, nose, throat, head & neck and balance related disorders. It was setup in early 2004 by leading ENT surgeons Dr Gerald Brookes and his partner Dr Natalie Brookes, with an aim to create a one-stop ENT Clinic. Over the years it has developed a state of the art in-house diagnostic laboratory capable of carrying out comprehensive and specialised hearing, balance, facial, voice, laryngeal, nasal, olfactory, airway, allergy and sleep investigations. Today, it is widely regarded as one of the most advanced ENT diagnostic centres in the country that is trusted by GPs, diplomats and celebrities alike.

The Harley Street ENT Clinic has five of UK's top ear, nose & throat surgeons consulting at it's premises. Each day of the week there is at least one ENT specialist present in the centre. This enables us to provide same day treatments to patients who need to see a consultant urgently. Our medical team includes some of the most well respected therapists, highly qualified scientists and caring nurses. They are supported by an extremely capable practice manager and a dedicated and highly skilled team, working to provide a very high standard of care to all our patients.

We provide treatments for all kinds of ear, nose and throat related problems. Whether you have an ear infection, a snoring problem, dizziness or require surgery — our consultant-led care will ensure you get treated safely and competently. We look after all ages of patients, from children to adults.

The Harley Street ENT Clinic also has an in-house pharmacy and a hearing aids unit, called the Harley Hearing Centre, to complement our ENT services.


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Ear Infections (14%)
  • Nasal Blockage (10%)
  • Sinusitis (9%)
  • Tinnitus (9%)
  • Hearing Loss (7%)
  • Others (51%)

Specialties
  • Ear Nose & Throat Surgery (ENT/Otolaryngology)
  • Audiology
  • Audiovestibular Medicine
Subspecialties
  • Adult Ear, Nose & Throat Surgery
  • Otology
  • Paediatric Audiology
  • Rhinology

All conditions and treatments
  • Ear Infections
  • Nasal Blockage
  • Sinusitis
  • Tinnitus
  • Hearing Loss
  • Deviated Septum
  • Rhinitis
  • Ear Wax
  • Vertigo
  • Deafness
  • Ear Wax Removal
  • Laryngoscopy
  • Stopping Nose Bleeds (Nasal Cautery)
  • Acoustic Reflex Measures
  • Cochlear Implants
  • Dynamic Posturography
  • Ear Plugs
  • Functional Nasal Surgery
  • Head and Neck Surgery
  • Hearing Aid Provision

insurers
  • Bupa Fee Assured
  • Simply Health
  • Healix
  • Allianz Worldwide Care
  • Bupa
  • CS Healthcare
  • WPA
  • Cigna
  • Aviva Health
  • Aetna
  • Vitality Health

Opening hours

Monday

08:30 - 18:00

Tuesday

08:30 - 18:00

Wednesday

08:30 - 18:00

Thursday

08:30 - 18:00

Friday

08:30 - 18:00

Saturday

Enquire

Sunday

Enquire

Reviews

All reviews(539)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Ear Infections (60)
Nasal Blockage (42)
Sinusitis (40)
Tinnitus (39)
Hearing Loss (29)

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*Star rating based on patient reviews

539 reviews

4.25

5.00
Overall Experience
3.00
Cleanliness
5.00
Friendliness
4.00
Wait time

The staff are all very nice and competent as far as I can tell. The building is ol and in poor condition.

18 Apr 2024verified patient
Patient seen for:
Sinusitis
Laryngitis
Laryngoscopy

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Professional. Clean. Helpful staff. Not much waiting around.

06 Apr 2024verified patient
Patient seen for:
Paediatric Ear, Nose & Throat Surgery

4

3.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
5.00
Wait time

waiting room coffee machine not working and dirty looking i think a new machine would improve the waiting experience

26 Mar 2024verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Great staff and excellent service ! The best Clinic ever ! Thank you

22 Mar 2024verified patient
Patient seen for:
Head & Neck Surgery
Neck Lumps

4.75

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Friendly and efficient. The furniture in the waiting room could do with re-upholstering.

21 Mar 2024verified patient
Patient seen for:
Sinusitis
Nasal Blockage
Rhinology

4.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Lovely staff and pleasant clinic premises.

18 Mar 2024verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very efficient did not keep me waiting.

16 Mar 2024verified patient
Patient seen for:
Vertigo

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

GTreat Serice by everyone there, Danielle was exceptionaly good.

07 Mar 2024verified patient
Patient seen for:
Vertigo
Hearing Loss
Tinnitus

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All the staff were lovely. There are quite a lot of steps to the second floor, so not sure how more elderly patients would deal with this

06 Mar 2024verified patient
Patient seen for:
Hearing Loss

Reply from The Harley Street ENT Clinic

Dear Patient, Thank you very much for your review. I am sorry about the difficulties in reaching the consultation area. Unfortunately the lift was out of service for some emergency maintenance, but it's now back up and running. Many thanks again Dan Sirigu The Harley Street ENT Clinic

18 Mar 2024

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Good relaxed and friendly

29 Feb 2024verified patient
Patient seen for:
Ear Infections
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Specialists

6 SPECIALISTS

Mr Gerald Brookes
Ear Nose & Throat Surgery (ENT/Otolaryngology)

4.80

Patient trust score

298

patient reviews

0

professional endorsements
Miss Natalie Brookes
Ear Nose & Throat Surgery (ENT/Otolaryngology)

4.97

Patient trust score

77

patient reviews

0

professional endorsements
Dr. Nick Hamilton
Ear Nose & Throat Surgery (ENT/Otolaryngology)

5.00

Patient trust score

23

patient reviews

6

professional endorsements
Mr Alasdair Mace
Ear Nose & Throat Surgery (ENT/Otolaryngology)

4.94

Patient trust score

123

patient reviews

1

professional endorsement
Mr Azhar Shaida
Ear Nose & Throat Surgery (ENT/Otolaryngology)

4.88

Patient trust score

59

patient reviews

0

professional endorsements
Mr Stephen Darius Rejali
Ear Nose & Throat Surgery (ENT/Otolaryngology)

4.79

Patient trust score

13

patient reviews

0

professional endorsements

FAQ

What are The Harley Street ENT Clinic's reviews like?

The Harley Street ENT Clinic's overall patient rating is 4.7 out of 5 stars on Doctify.

This is based on 539 reviews

Where is The Harley Street ENT Clinic located?

The Harley Street ENT Clinic is located at 109 Harley Street, London, United Kingdom, W1G 6AN

When is The Harley Street ENT Clinic open?

The Harley Street ENT Clinic is open Monday (08:30 - 18:00), Tuesday (08:30 - 18:00), Wednesday (08:30 - 18:00), Thursday (08:30 - 18:00), Friday (08:30 - 18:00)

What is the phone number for The Harley Street ENT Clinic?

+442072242350

What consultants work at The Harley Street ENT Clinic?

You can find a list of the consultants that work at The Harley Street ENT Clinic here

Does The Harley Street ENT Clinic accept new patients?

The Harley Street ENT Clinic generally accepts new patients.

Get in touch with this practice to enquire as a new patient