84 results found for TIBIA FRACTURES Clinics in WILLESDEN, BRENT

This seems to be a well run establishment and the staff are caring. The hospital is very clean too.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I saw specialist within a couple of days and this was good for my spirit as I have been living with a health issue.

I recently saw Mr Davis and he was wonderful. He was kind and put me at ease right away. The procedure was easy and he followed up with me by phone. His nurses were also fantastic. When I had a question, I got a prompt response which I really appreciated.

Great hospital, supportive and friendly staff

Well looked after by attentive staff

Nice clean hospital with lovely attentive staff

I had a good experience at the Lindo Ward, but I feel that in terms of nursing, there should be more staff as sometimes the nurses were very busy. Also, the bathrooms could be cleaned more and rubbish removed from the bins etc. Otherwise, staff were helpful and friendly. Disposable bed pans should also not be used more than once.

Extremely professional, clean, everyone is very kind and made me feel at ease.

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