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Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I went to the clinic Wednesday night after work as I was having trouble breathing, colds, headaches and had some chest pain that day and numbness on the gums. Doctor did some tests but before the results even arrived he said probably iron deficiency and B12 deficiency. Something about gastrtitis and allergies. He prescribed meds for gastritis, allergies, and then paracetamol. Told me to come back Friday to discuss test results since he’s not working on Thursday. Thursday morning, I woke up worse than the day before and had to take a sick leave. Thursday was when the results came but still no diagnosis from the doctor. I came back Friday as he asked. He said iron deficiency hence the iron supplements and also mild bronchitis but no need for antibiotics just cough syrup. When I asked for a sick leave certificate he said he can’t give one for Thursday, only Friday. Does that make sense?! He knew I was sick Wednesday night. That’s when I did the tests. He can confirm I’m still ill Friday. What do you think I was doing Thursday?!? Pilates?!? Of course, I was sick then! And he’s the one that told me not to come Thursday. Not even the end of it. He also did not discuss anything about the gastritis or the B12 deficiency he mentioned. No explanation. Worse still, the sick leave certificate that I had to pay AED 80 for does not mention the mild anemia and mild bronchitis even though he has prescription for them! The sick certificate only says common cold and cough! Ridiculous. And when I brought this up to nurse and reception— no help whatsoever.

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

I would also like to express my sincere appreciation for Dr. Hussain Ismail, who treated me during our visit to Prime Medical Centre Ajman on 08 February. From the very start, Dr. Hussain was calm, attentive, and extremely thorough. He took the time to properly assess my condition and, most importantly, was very mindful of the fact that I am a heart patient. This level of awareness immediately gave me confidence and reassurance. He carefully reviewed my medical history and current medications, and made sure that the treatment and medications he prescribed would not interfere with my existing heart medications. His approach was both cautious and well-informed, striking the right balance between treating my immediate condition effectively while prioritizing my long-term health and safety. Dr. Hussain explained everything clearly, answered our questions patiently, and ensured that I felt comfortable and well cared for throughout the consultation. His professionalism, medical expertise, and genuine concern for patient well-being truly stood out. Doctors like Dr. Hussain Ismail are the reason patients feel safe placing their trust in a healthcare facility. I am very grateful for the care I received and highly recommend him to anyone seeking a doctor who is knowledgeable, attentive, and genuinely patient-centered.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

I met the dentist at 2:00pm, before that I asked if dental coverage was included in my insurance plan and you guys said yes and I went ahead and consulted then you guys call me at 6 pm to pay 250aed for consultation and get reimbursed ? I double checked before the consultation because I’m switching the insurance company and this will be done in 3 days , meaning no money will be refunded. And I have to pay this ? It is my health, on that we agree but I love to be informed so I plan my money. BTW this is a mistake from both our sides , mostly yours thou ! So we should both pay so a 50% discount sounds reasonably fair given that you didn’t give me choice to . I could have waited for the insurance change or found a cheaper option. Apart from these, the Doctors were Both Great and friendly.

Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

I would like to share my experience with Dr. Usha Kiran, whom I truly believe is one of the best gynecologists in Dubai. She performed my myomectomy surgery, which lasted nearly 4 hours and was quite complex due to my multiple previous C-section pregnancies. Despite the challenges, she managed to save my uterus and remove only the fibroids. Her expertise and calm approach gave me so much confidence. Dr. Usha Kiran is extremely kind, patient, and supportive. She explained the entire procedure in detail and made sure I understood everything, which really helped ease my anxiety. I would also like to thank the staff at Prime Hospital Al Garhoud for their excellent care and attention. My stay was very comfortable, and I felt well looked after throughout. Highly recommended.

Dr. ahmed hassn

General Surgeon, Weight Loss & Bariatric Surgeon

I had hiatal hernia surgery (Nissen fundoplication) just yesterday, and I already feel so thankful for the care I received. From the first moment, the doctor was incredibly kind, patient, and reassuring, which meant everything to me during such a stressful time. Even though it’s still early, I can already feel an improvement in my symptoms, and that gives me so much hope and peace of mind. The doctor treated me with genuine care and compassion, always taking the time to explain and check on me, which made me feel safe and confident throughout the entire experience. I am truly grateful for this level of care and professionalism, and I highly recommend this doctor to anyone considering this surgery.

Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

I went there to do the next checkup after taking all the medicines, before I came I have asked if it is okay to change the doctor since my previous doctor is on leave so they gave another but that new one is not clear with everything she just wasted my time going and paying the fees. She asked me to lay down coz she wanted to check but suddenly changed her mind and rescheduled me again . I supposed to have another ultrasound on the same day too but nothing happened.. she was in hurry and even asked me to go in without checking my bp and other stats first. She just read my previous results even if I already knew it and im totally clear about it

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

1) though my number was updated in the system calls are being made to my fathers number whose number was initially provided. The profile doesnt seem to be detached. We were told that both profiles were updated. 2 ) Where appointment calls or report calls or follow up calls are received, returning the call is very difficult as mostly the main board number is shown and contacting the number is not an option in such an event. For instance my father keeps on getting calls related to my appointment and if he is not able to confirm (being at work etc) when I am asked to call back it is difficult.

Prime Medical Center Sheikh Zayed Road

Dentistry, Cardiology, + 14 more

This was the worst clinic visit I’ve ever had prime Mizhr. I arrived on time and waited more than 30 minutes just to see the doctor. What made it even worse was that another patient who registered after me was allowed to enter and see the doctor before me. I spoke to the nurse, and she confirmed that I was supposed to be seen first, but said the other patient had an appointment. However, that patient went to speak with the receptionist, and after that she was allowed in before me. This situation was unfair and very unprofessional. Waiting times and appointment order should be respected

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

Priority should be given to patients with scheduled appointments. The cashier area should function strictly as a cashier counter only, not as an additional processing or triage point. When patients—especially those who are already sick—are kept waiting longer than necessary, it increases their risk of exposure and puts everyone in the facility at higher risk. Streamlining patient flow will help reduce congestion, improve safety, and ensure faster service for those who need care.

Dr Hazem Khout

Breast Surgeon, General Surgeon

“I had a breast surgery with Dr. Hazem Khout, and I honestly couldn’t be happier with the results. From the first consultation, he was professional, honest, and very reassuring. He explained everything clearly and made me feel comfortable and confident in my decision. The outcome exceeded my expectations, and I’m extremely satisfied. Thank you for your exceptional work and care.”

Dr Akshatha Dinakar (Dr Disha Dinakar)

Dermatologist

She is a very friendly doctor and a great listener. She studies the case in depth and explains the condition in a simple and clear way. Instead of offering only temporary solutions, she focuses on long-term treatment. I consulted her for dandruff issues, and I am very satisfied with the care I received.

Dr. Chethan Gopalakrishna

Orthopaedic Surgeon

Five stars for Dr. Chetan! I went to him for help with a frozen shoulder and the results have been life-changing. He is polite, efficient, and truly cares about his patients' well-being. The treatment was precise, and his follow-up care is outstanding. Thank you, Doctor!

Dr. Layale Al Mondalek

Family Doctor

Exceeded my expectation!!!! I am impressed!! Dr. Layale is by far one of the best doctor I have ever met in the UAE. Very professional, over knowledgeable, she digs deep to capture the roots of the problem, and makes her patients feel relaxed and comfortable.

Dr. Sanjay Kumar Jyothish

Dentist

Just finished my Invisalign treatment with Dr. Sanjay. Dr. Sanjay is an amazing professional with a lot of knowledge. All the treatment was very smooth thanks to him and his assistant Leena. Very happy with the results!

Dr. Mandeep Lamba

Ophthalmologist

Very professional calm and explaining all procedures to put patient at ease. Follow up appointments are scheduled automatically and results are explained and advised in a very patient and kind manner

Dr Waleed Dandan

Paediatrician

Dr. Waleed, is such a wonderful doctor! He is very kind and accomodating with all our needs and question. He always reassures us with the kids health. He is caring and very professional.