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Prime Medical Center - Deira @Reef Mall

Cardiology, Dentistry, + 18 more

Date: November 5,2025 Time : 10:32 Am Location: GP Receptionist Area Reef Mall I walked in to see the GP doctor.The receptionist adviced me to go to primecorp,saying that all the GPs were there.I was hesistant to go, as my colleague had informed me that her check up was done at Reef mall.To confirm, I called my colleague,and she confirmed that her visit indeed at reef mall. I then returned to the receptionist and explained that my insurance is covered at reef mall.I also mentioned that i could see the internal medicine doctor there,as my colleague had advised.However,the receptionist argued with me and said that I would to pay AED 50,speaking with a rude facial expression.I replied that was fine to pay. I politely told him that next time,he should provide clearer advice to customers,as we may not know all the details.He continued agruing, so I stopped him and said that if he had just apologized,I would have understood.I then left Unfortunately,I forgot to get his name. The receptionist was MALE; nationality unknown Big Thanks to the staff in the Internal medicine department from the receptionist to the doctor for being so hepful and friendly.

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

Thank you for sharing the feedback link. I hope this feedback will be taken into consideration and necessary improvements implemented. Please feel free to reach out to me if you need any further clarification or support. Issue: Currently, two separate tokens are required — one for the appointment and another for the payment. Even after taking a prior appointment, we are again asked to take a token upon visiting the center. I believe this process can be simplified — ideally by using a single token for all related transactions. Additionally, an e-token system could be introduced to make the process more efficient and sustainable — no paper required! After the consultation, another token needs to be taken near the cash counter, which seems unnecessary. The system should instead reuse the initial token and call the same number for payment on a FIFO (First In, First Out) basis. Infact during my initial visits i didn't know i need to take token itslef.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

I had a terrible experience at Prime Medical Centre Al Nahda Sharjah. I visited three times for a lab test with my wife, and the service was extremely bad. The reception staff kept giving conflicting information about the timing—first saying we could come in the morning or evening, then insisting the test could only be done in the evening. When we went to the lab, the nurses gave us completely different instructions. The staff seem untrained and unaware of the proper procedures, and they do not communicate with each other. The service is very poor, and the staff’s behavior is unprofessional. I even spoke to the manager, Mr. Fayas, who was dismissive and acted like nothing was wrong. Overall, the service is a waste, and many other people were complaining in front of me. I strongly request that staff, especially reception and nurses, be properly trained on the procedures and timings. Except doctor

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

Compared to other Prime Corp Medical Centre branches, the Al Qusais branch stands out as the most reliable and reputable in terms of both medical services and customer care. The entire team ensures that every patient feels valued and well-assisted from the moment they arrive. I would like to highly recommend Dr. Smitha Balusamy, Specialist Gynecologist, for her outstanding professionalism, compassion, and expertise. She always makes each consultation comfortable and reassuring. A heartfelt salute to all the staff of Prime Corp Medical Centre, Al Qusais branch, for their dedication, kindness, and excellent service. You all truly make a difference⭐️🫡

Dr. Ekaterina Zhuravleva

Obstetrician & Gynaecologist

Dr. Ekaterina is an exceptional gynecologist and endocrinologist who combines deep medical expertise with a modern, holistic approach. She explains even the most complex concepts in a clear and understandable way, making every appointment both informative and reassuring. Her knowledge of biohacking perfectly complements traditional treatment methods, allowing patients to achieve optimal health through a personalized and science-based approach. Truly a rare blend of professionalism, innovation, and genuine care.

Health Connect Clinic

Cosmetic (Aesthetic) Medicine, Dentistry, + 14 more

Every time I needed to get an appointment for me or my family, I was always happily surprised to be able to see quickly a doctor. They are all available, welcoming and the staff is very kind. A special mention to dentist Dr Noufel who is very attentive, understands the needs. And also Agnes, very smiling person that makes you feel immediately well. Generally speaking I've always appreciated the interactions and the supports with the different services, as well as my kids and husband.

Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

I’m very grateful to Ms. Sagari Raj Rajan for kindness and high quality help from the first minute when I just came to Dr. Khaldoon Abo Dakka consultation. Also it was surprised how attentively she accompanied me at all stages. Special thanks to Dr. Khaldoon who listen to my problem very carefully, in the most amazing way and very clear explained to me about about my problem and future surgery. Words will never describe how grateful I’m!

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

Prime Medical Center Barsha Heights is my go-to medical center because of their efficiency and excellent service. All the doctors I need are available here, covering every specialization I’ve ever required. The staff are professional, friendly, and quick to assist, making every visit smooth and stress-free. I really appreciate how organized and reliable they are — I always leave feeling well cared for. Highly recommended!

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I would like to express my heartfelt thanks and deep appreciation to Dr.NERMEEN Kamal the best gynecologist at Prime Hospital. She is truly the best doctor in Dubai and the UAE — professional, caring, and incredibly dedicated to her patients. Thank you for your kindness and exceptional care. Wishing the doctor all the best in her future life and success ahead. Thanks prime hospital

Dr. Tharwat Bakr

Dermatologist

للامانة الدكتور ثروت من افضل اطباء الجلدية والتجميل فى العين بعد تجربة مم اكثر الاطباء مصداقية ويسوى فقط الاجراء اللى تحتاجه الحالة بكل امانة وتعامله كتير راقى ومريح ويشرح للاجراء بالتفصيل قبل ما يبدأ ويرد على كل الاستفسارات واكثر ما يميزه ان النتيجة تبدو كانها طبيعية ولا يغير فى الشكل ولكن يجمله بشكل طبيعى جدا كنت اعانى من مشاكل فى بشرتى والحمد لله الان انا راضية جدا عن ما وصلت له

Dr. Ibtisam Rahmeh

Dermatologist

After more than three years of visiting different dermatologists trying to find a solution for my extremely dry and peeling skin with small oily pimples, I finally visited Dr. Ibtisam — she identified the problem just by looking at it and prescribed the perfect treatment that truly worked like magic. Thank you so much, Dr. Ibtisam, for your professionalism and amazing care! 🌟

Dr. Sara Khawaja

Paediatrician

Dr. Sara is simply outstanding — so kind, warm, and caring with our daughter. The attention to detail, compassion, and genuine care she shows every single time is remarkable. She even follows up with us outside of the clinic to check on our little one’s progress, which truly goes above and beyond. Without a doubt, our number one choice for a paediatrician.

Dr. Faraaz Mohammed Iqbal Zaveri

Cardiologist

It was my first time visiting Dr. Faraaz (Cardiologist), and I’m really glad I did. He’s very calm, professional, and easy-going — it felt like talking to an older brother rather than just a doctor. He explained everything to me clearly and made sure I understood my condition and next steps. I can confidently say my heart is in good hands! 😉

Dr. Fadi Bakal

Plastic Surgeon

Dr Fadi very clearly explained my tummy tuck, was realistic and took the time needed to ensure I was comfortable with the procedure. Results are better than I expected. Scar is impeccable. After care instructions were clear and effective. Dr Fadi is calm, caring and precise - and this was seen every step of the way. Highly recommended.

Dr Assem Shayah

ENT Surgeon

Excellent Dr. I always recommend it. Dr. Assem did an excellent job with my child’s adenoid surgery. He was professional, caring, and explained everything clearly. The surgery went smoothly, recovery was quick, and my child is doing great. Highly recommend him for anyone looking for a skilled and compassionate ENT doctor.

Dr. Mehdi Shahriyari Afshar

Cardiologist

I have never seen such a meticulous doctor who would check & explain everything in details while not giving any sort of stress to the patient. I am extremely happy with his professionalism and I recommend him immensely. All the best to him.