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Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

Unfortunately the experience wasn’t great this time on multiple levels, hence feel the need for writing review as we are very regular at PRIME and have been going here for years with trust. Firstly the washrooms on 3 floor and M floor were not clean at all, I had to use it multiple times because of my condition and each time it was unhygienic. Secondly, I visited the doctor for a follow up but they charged me for consultation, my appointment was within seven days which they canceled and postponed twice because of doctors unavailability and then blamed me for not coming within seven days. I expected support on this from the customer service staff atleast when we spoke to him but he also couldn’t do much. Thirdly, the sick leave we applied for was received the next day as there was some delay in getting a stamp which the nurse informed us, but the sick leave came within seven days wrong dates and employer name, even though I had given correct information. Then they were blaming me saying you need to come in the morning for sick leave because at night time the transcriptionist or system might not work! Whereas I had been there at 6:15 pm for a 6:45 pm appointment which they gave me and made me wait till 7:25pm to see the doctor! This is very disappointing experience especially after being there so many times.

Dr. Valeria Risoli

Psychologist

I cannot recommend her highly enough. She is an exceptionally skilled and compassionate psychologist with an incredible depth of knowledge and preparation. From the very first session, I felt truly seen, understood, and supported. She combines professionalism with genuine warmth and empathy, creating a space that feels both safe and deeply respectful. What makes her truly outstanding is her remarkable intuition and clinical insight. She has an amazing ability to understand situations deeply and to foresee patterns and developments based on the information she gathers. Her guidance is thoughtful, precise, and always tailored to the person in front of her. You can truly feel that she cares, not only as a professional, but as a human being. Working with her has been a transformative experience

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

Very poor experience at the gynecology department counter and scanning room inside the clinic. The staff attitude was not at all satisfactory. They appear angry and pass on their work stress and busyness to patients who are only trying to ask basic questions. I understand staff may be busy, but patients are not responsible for that. We do not know clinic procedures, so asking questions is our only option. Instead of answering politely, staff react impatiently and get upset, which is not acceptable. Counters are often left unattended, and calls to the gynecology counter are never answered—I tried nearly 10 times in a week. This clinic seriously needs better patient handling and communication.

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

I am visiting your clinic often and every thing is good and the doctors and nurses aren’t very professional but I am very disappointed with the pharmacy and the staff , it took more than 45 minutes to send the request to Insurance !!! And when I asked them , they send you have to wait and you can not ask us ?!? - I can ask not to wait for very long time because there is only one person sending request when you have 7 people just giving the medication . It’s very disappointing and I will not use your pharmacy in the next visit because it’s weast of time I have to wait for submitting and then approval and then the handing over more than 2 hours , I prefer to do it from other pharmacies

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

Clearly I told doctor about fever that is ON/OFF for the last more than ten days, all other medicines given to me but nothing for fever, what I thought , with medication I will take rest and get well but when there is no medicine for fever, how to get well, I wasted my day of duty, other words, today's visit just waste of time and money, now again I'm in high fever, the moment I have the fever, I'm not in ambulance that I will reach to clinic, when I feel better little bit, I will

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

The doctor was not attentive at all during the whole conversation. His support staff and himself were occupied in their own world and when I asked about it, they said they have been busy so they are a little lost in their world. The doctor didn't listen to my concerns, rather he went on with explaining about what he feels as if it were a classroom session. I will never visit this dentist and will never recommend him to anyone.

Dr. Ubaid Shah

Neurologist

We visited Dr. Ubaid Shah for a pediatric neurology consultation for my son, Mohammed. Dr. Ubaid Shah was very professional, patient, and kind. He took the time to carefully listen to our concerns, explained the condition clearly, and made us feel comfortable and reassured throughout the visit. We truly appreciated his compassionate approach and expertise in pediatric neurology.

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

We visited the H.M.R.T Clinic Difference: Where Science Meets Smiles. For Prenatal Excellence: Meet Dr. Yarub, a consultant and true scientist. For Fearless Kids' Dental Visits: Dr. Mays combines professionalism with a perfect touch for children. And a Seamless Experience: Thanks to the wonderful Mimi, who organized the appointment and made every step easy.

Allied Medical Centre

Endocrinology and Diabetes, General Medicine, + 16 more

I simply LOVE your staff: Lizel really stands out with her genuine care, personality and makes the mammogram an experience to look for if she is there! Katarina for the sonogram was also amazing, explaining things with care, also ensuring the patient is comfortable… thank you for having the best staff! These 2 truly deserve a praise!

Prime Medical Center - Motor City

Orthopaedic Surgery, Cardiology, + 6 more

Reports not received on time, had to call couple of times, kept on hold everytime for more than 5 mins without any notification. Horrible service in the Motor City branch and the doctor that I visited was not upto the standard. Will never recommend the doctor or the branch.

Dr Tamara AlKeileh

General Surgeon

Dr. Tama I am extremely grateful for the successful outcome of my procedure. Your expertise and clear explanations before the operation helped ease my anxiety significantly – I felt fully informed about what to expect at every step.

Dr. Lobna Sallam

Obstetrician & Gynaecologist

دكتورة لبنى سلام من افضل الدكاترة الى تعاملت معهم دكتورة رائعة متفهمة ومتمكنة جدا وتشرح كل شيء بهدوء وبطريقة طبية وكانت تجيب على كل اسئلتي واتصالاتي بكل حب الله يبارك فيها ويجزيها كل خير على عملها الرائع بكل ضمير وحب

Dr. Murali Krishna Neelakantan

Cardiologist

The doctor and the entire staff are courteous and supportive, offering proper and thoughtful advice on medication. The doctor consistently inspires confidence, which greatly improves our quality of life.

Dr Arun Karanwal

Oncologist

Dr. Arun is very professional. He discussed and explained the available options of the care plan clearly, gave recommendation but considered and valued the patient's preference.

Dr. Latifa Al Khouri

Cardiologist

Dr. Katie’s was warm, patient, and immediately put me at ease during the consultation. She explained everything clearly, making the experience reassuring rather than stressful.

Dr Atiq Qasim Harid

General Practitioner

Dr. Aria is very polite and nicely explained me and clear my doubts.