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Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I went to the clinic Wednesday night after work as I was having trouble breathing, colds, headaches and had some chest pain that day and numbness on the gums. Doctor did some tests but before the results even arrived he said probably iron deficiency and B12 deficiency. Something about gastrtitis and allergies. He prescribed meds for gastritis, allergies, and then paracetamol. Told me to come back Friday to discuss test results since he’s not working on Thursday. Thursday morning, I woke up worse than the day before and had to take a sick leave. Thursday was when the results came but still no diagnosis from the doctor. I came back Friday as he asked. He said iron deficiency hence the iron supplements and also mild bronchitis but no need for antibiotics just cough syrup. When I asked for a sick leave certificate he said he can’t give one for Thursday, only Friday. Does that make sense?! He knew I was sick Wednesday night. That’s when I did the tests. He can confirm I’m still ill Friday. What do you think I was doing Thursday?!? Pilates?!? Of course, I was sick then! And he’s the one that told me not to come Thursday. Not even the end of it. He also did not discuss anything about the gastritis or the B12 deficiency he mentioned. No explanation. Worse still, the sick leave certificate that I had to pay AED 80 for does not mention the mild anemia and mild bronchitis even though he has prescription for them! The sick certificate only says common cold and cough! Ridiculous. And when I brought this up to nurse and reception— no help whatsoever.

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

I would also like to express my sincere appreciation for Dr. Hussain Ismail, who treated me during our visit to Prime Medical Centre Ajman on 08 February. From the very start, Dr. Hussain was calm, attentive, and extremely thorough. He took the time to properly assess my condition and, most importantly, was very mindful of the fact that I am a heart patient. This level of awareness immediately gave me confidence and reassurance. He carefully reviewed my medical history and current medications, and made sure that the treatment and medications he prescribed would not interfere with my existing heart medications. His approach was both cautious and well-informed, striking the right balance between treating my immediate condition effectively while prioritizing my long-term health and safety. Dr. Hussain explained everything clearly, answered our questions patiently, and ensured that I felt comfortable and well cared for throughout the consultation. His professionalism, medical expertise, and genuine concern for patient well-being truly stood out. Doctors like Dr. Hussain Ismail are the reason patients feel safe placing their trust in a healthcare facility. I am very grateful for the care I received and highly recommend him to anyone seeking a doctor who is knowledgeable, attentive, and genuinely patient-centered.

Dr. Sanjay Kumar Jyothish

Dentist

This is the second time I’ve undergone a dental procedure with Dr. Sanjay, and without hesitation, I can say he is the best dentist I’ve had in the UAE. I’ve been working here for over a decade, and for most of that time, I avoided dental procedures altogether because of several bad experiences in the past. Despite the advanced facilities, I often felt that many dentists were not properly trained, and that fear stayed with me for years. That changed after my first visit with Dr. Sanjay. For the first time, I felt confident, safe, and genuinely cared for as a patient. His skill, professionalism, and attention to detail completely restored my trust. That experience alone was the reason I came back and why I chose Prime Medical BurJuman Mall branch again. Dr. Sanjay didn’t just treat my teeth; he changed how I feel about dental care in the UAE.

Dr Joy Fragante Taclas

Paediatrician

It was our first time to consult with Dr Joy and she was very compassionate and really attentive to my concerns for my child. She took the time to check her and ask relevant questions, she did not rush us at all. She explained her diagnosis and course of treatment ery patiently. I am so grateful most especially because she was able to address my child's pain by giving the proper medicines; it has only been a few hours since our clinic visit and my daughter is already feeling so much better! She has been in pain and extreme discomfort the past week and it looks like she will finally have a good night sleep again. Our trip from Sharjah was DEFINITELY Worth it and I cannot thank her enough. We have gained a new trusted Pediatrician here in UAE and I will def recommend Dr Joy to other parent friends.

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

I recently visited Prime Medical for an emergency consultation for severe migraine and was attended by Dr. Shipra. From a clinical standpoint, her approach was thorough, well-structured, and highly professional. She demonstrated strong diagnostic acumen, promptly assessed the condition, and initiated appropriate management without delay. Throughout the process, she maintained clear and precise communication, ensuring that all necessary interventions were carried out efficiently. Her calm demeanor under pressure and adherence to sound clinical judgment were particularly reassuring in an emergency setting. I sincerely appreciate the quality of care provided and would confidently recommend Dr. Shipra for her clinical competence, professionalism, and patient-centered approach.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

This is the first time we experiencing very bad customer service from Prime, not a delay, not caring the patients, not considering the value of time for any patient. the consultation itself taken time, after that we had to wait for more than 45 minutes till nobody came to give the nebulization for my daughter, I had to leave the clinic without taking treatment. The nurse mentioned you go and tell the reception not register more customers as there is crowd, which they are not able to manage. They are not well-versed to how to handle the crowd and provide customer service, better you change the nurses who are not good enough to handle the crowd, or you manage the appointments the way they can manage.

Dr. ahmed hassn

General Surgeon, Weight Loss & Bariatric Surgeon

I had hiatal hernia surgery (Nissen fundoplication) just yesterday, and I already feel so thankful for the care I received. From the first moment, the doctor was incredibly kind, patient, and reassuring, which meant everything to me during such a stressful time. Even though it’s still early, I can already feel an improvement in my symptoms, and that gives me so much hope and peace of mind. The doctor treated me with genuine care and compassion, always taking the time to explain and check on me, which made me feel safe and confident throughout the entire experience. I am truly grateful for this level of care and professionalism, and I highly recommend this doctor to anyone considering this surgery.

Advanced Care Oncology Center

Imaging (Scans), Oncology

This is the second time that we visited Advanced Care Oncology Center for a PET Scan for my wife. Our experience has been extremely good in both occasions. While all the team members at Advanced Care Oncology Center have been extraordinarily kind and supportive (from walking into the facility to registration to medical support etc.), I must mention Ms Liz who made us feel comfortable and relaxed. Above all, I had the opportunity of meeting Mr Basheer (Managing Director) of Advanced Care Oncology Center. He is an outstanding gentleman. His warmth and kindness is exemplary. I pray to the Ever Merciful Almighty that He may bless Mr Basheer and the full team at Advanced Care oncology Center 💕

Dr Dennise Jayson

General Practitioner

Dr. Denisse is a well-rounded professional doctor. He discussed matters with my health and laboratory results very well, in such a level that I am fully understand it. This doctor is very compassionate to all her patients you can fell him during every conversation. He speaks clear enough and he entertainment my questions and clarification. He don't felt hurry even though there is a lot of patients queue he will ensure that your time visiting him is make you comfortable despite of sickness. I visit some Filipino doctor but I can fully attest that Dr.Denisse is best.

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

The dentist and staff were amazing with our baby and my husband! 😊 So gentle, patient, and professional. Really appreciate the care and attention everyone received. Thanks for making it a positive experience for the whole family!😊 They made the experience so smooth. - We’re really happy with the care and attention our baby received. Thanks for making it a positive experience! - The clinic is so welcoming and kid-friendly! 👍 Great job making our baby feel comfortable. - Appreciate the clear explanations and care taken with our baby’s teeth. Thank you!

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

The experience at the primary medical center today was not satisfactory. We waited for over an hour for approval for my wife’s blood test, but the approval never came. As a result, our time was wasted. When we approached the staff, they attempted to contact the concerned department via a landline for approval; however, there was no response, as no one answered the calls. I also tried calling multiple times without success. Ultimately, the entire visit was spent waiting for medical approval, making the overall experience disappointing

Dr. Daria Fedorenko

Obstetrician & Gynaecologist

Dr. Daria Fedorenko (Specialist Obstetrician and Gynecologist) was incredibly kind and attentive. She listened carefully, answered all my questions, and made me feel at ease throughout my visit. I've never felt more comfortable discussing my health concerns. Highly recommend! It was easy to schedule an appointment with Dr. Daria, she helped me with that. The treatment that I received gave amazing results in a really short time, which usually took me longer with other doctors. Dr. Daria Fedorenko is a true GEM in Gargash Hospital.

Dr. Lobna Sallam

Obstetrician & Gynaecologist

My experience with Dr. Lubna was truly wonderful and reassuring. She followed up with me throughout my pregnancy and was always extremely patient and attentive. She listened to me fully without rushing and answered all my questions and messages with genuine care. During my whole pregnancy, she always checked on me and explained everything clearly and calmly. She was very skilled and made me feel safe and supported. I'm truly grateful for her and highly recommend her ❤️

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I am very satisfied with my consultation with Dr. Seema. She is a highly professional and knowledgeable ENT specialist who listened carefully to my concerns and explained everything clearly. Her approach was kind, patient, and reassuring, which made me feel comfortable throughout the visit. The diagnosis and treatment plan were clear and effective. I would definitely recommend Dr. Seema to anyone looking for an excellent ENT specialist.

Dr. Ahmed Daabis

Neurologist

He was super helpful, directed me easily to the right place with the right understanding to my condition.. listened to what i had to say then explained why this might not be the best option for me, and what he would personally do if he was in my place. Came to better understanding of my condition and how i should proceed with my lifestyle, overall very professional yet very friendly.

Dr. Daffodils Guevarra

General Practitioner

The staff are warm and accommodating, and they work efficiently. Most especially, Dr. Daffodil is professional and friendly. She truly cares for her patients and takes excellent care of us. She is knowledgeable, always ensures the best for her patients, and clearly explains every detail of our concerns and conditions. Dr. Daffodil is an outstanding doctor!