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Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I booked an orthopedic appointment by phone for my son after he injured his leg. After a long wait at registration, I was informed that my insurance does not cover this specific orthopedic doctor, even though my insurance is covered at this medical center and covers all other doctors. I was later told that the issue is that the doctor is new and his insurance paperwork is not yet completed. This is an internal administrative issue and should not affect patients. The doctor is actively working at the medical center and seeing patients, yet my son was refused consultation unless I paid cash. No one informed me of this issue during the phone booking. The staff’s attitude was unprofessional, unhelpful, and lacked basic courtesy or apology, despite my son being on a wheelchair and in need of urgent orthopedic care. Even after being seen by a Family Medicine doctor and advised to consult an orthopedic specialist, registration still refused to allow access to the orthopedic doctor for the same reason. This experience shows poor communication, mismanagement, and lack of patient care, and caused significant stress and inconvenience. I am extremely dissatisfied and expect this matter to be addressed to prevent it from happening again.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

This is the second time I’ve undergone a dental procedure with Dr. Sanjay, and without hesitation, I can say he is the best dentist I’ve had in the UAE. I’ve been working here for over a decade, and for most of that time, I avoided dental procedures altogether because of several bad experiences in the past. Despite the advanced facilities, I often felt that many dentists were not properly trained, and that fear stayed with me for years. That changed after my first visit with Dr. Sanjay. For the first time, I felt confident, safe, and genuinely cared for as a patient. His skill, professionalism, and attention to detail completely restored my trust. That experience alone was the reason I came back and why I chose Prime Medical BurJuman Mall branch again. Dr. Sanjay didn’t just treat my teeth; he changed how I feel about dental care in the UAE. Special kudos as well to his nurse, Leena! She was very professional and kind as well.

Dr Aqeel Farooque

Endocrinologist, Paediatrician

Dr. Aqeel Farooque is an outstanding and highly professional doctor. I was concerned that my son might be experiencing early puberty, and Dr. Aqeel carefully reviewed all the required tests and imaging with great attention to detail. He discussed everything thoroughly, asked very precise and thoughtful questions, and addressed all my concerns clearly. What I appreciated most was his calm and reassuring approach. He explained the findings in a clear and professional way and thankfully reassured me that my son does not have any health issues. His knowledge, accuracy, and genuine care truly stand out. Dr. Aqeel is extremely knowledgeable, attentive, and compassionate. I felt fully supported and confident in his opinion. I highly recommend him to any parent seeking expert guidance in pediatric endocrinology.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

This is the first time we experiencing very bad customer service from Prime, not a delay, not caring the patients, not considering the value of time for any patient. the consultation itself taken time, after that we had to wait for more than 45 minutes till nobody came to give the nebulization for my daughter, I had to leave the clinic without taking treatment. The nurse mentioned you go and tell the reception not register more customers as there is crowd, which they are not able to manage. They are not well-versed to how to handle the crowd and provide customer service, better you change the nurses who are not good enough to handle the crowd, or you manage the appointments the way they can manage.

Advanced Care Oncology Center

Imaging (Scans), Oncology

This is the second time that we visited Advanced Care Oncology Center for a PET Scan for my wife. Our experience has been extremely good in both occasions. While all the team members at Advanced Care Oncology Center have been extraordinarily kind and supportive (from walking into the facility to registration to medical support etc.), I must mention Ms Liz who made us feel comfortable and relaxed. Above all, I had the opportunity of meeting Mr Basheer (Managing Director) of Advanced Care Oncology Center. He is an outstanding gentleman. His warmth and kindness is exemplary. I pray to the Ever Merciful Almighty that He may bless Mr Basheer and the full team at Advanced Care oncology Center 💕

Dr Jonathan Wasserberg

Neurosurgeon

Dr. Jonathan is a highly professional doctor in the field of neurology and spinal. I have been under his care since 2018 until today. He is an excellent listener who truly understands all the points presented to him in a very thoughtful and professional manner. He always allows me to fully explain my concerns without interruption, listens patiently and respectfully, and never rushes into decisions or procedures before carefully considering all aspects of my case. I highly recommend consulting Dr. Jonathan, as he has extensive experience in this field and treats patients with genuine care and humanity before anything else.

Dr. Konrad Wasylewski

Orthopaedic Surgeon

I would like to sincerely thank Dr. Konrad for his professionalism and care. From the very first appointment, he accurately diagnosed my condition, and everything he said was 100% correct. He relieved me from two years of suffering, and today I am feeling much better with my knee recovering well thanks to his guidance. He was very honest about the treatment plan and recovery expectations, and I followed his instructions step by step. After 10 months since my surgery, I have improved by 90%. I truly appreciate his support and highly recommend him to anyone looking for an excellent and trustworthy doctor

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

Dr. Denisse is a well-rounded professional doctor. He discussed matters with my health and laboratory results very well, in such a level that I am fully understand it. This doctor is very compassionate to all her patients you can fell him during every conversation. He speaks clear enough and he entertainment my questions and clarification. He don't felt hurry even though there is a lot of patients queue he will ensure that your time visiting him is make you comfortable despite of sickness. I visit some Filipino doctor but I can fully attest that Dr.Denisse is best.

Dr Mays Aljbori

Dentist

The dentist and staff were amazing with our baby and my husband! 😊 So gentle, patient, and professional. Really appreciate the care and attention everyone received. Thanks for making it a positive experience for the whole family!😊 They made the experience so smooth. - We’re really happy with the care and attention our baby received. Thanks for making it a positive experience! - The clinic is so welcoming and kid-friendly! 👍 Great job making our baby feel comfortable. - Appreciate the clear explanations and care taken with our baby’s teeth. Thank you!

Dr. Selima Ben Miled

Obstetrician & Gynaecologist

Dr. Selima was our gynecologist and we couldn’t have asked for better care throughout the journey. She combines deep medical expertise with remarkable calm, empathy, and clarity in every consultation. She takes the time to explain, reassures without ever minimizing concerns, and makes you feel fully supported at every step. Her professionalism, availability, and genuine care made a real difference for us. We are extremely grateful and would confidently recommend her to anyone seeking outstanding gynecological care.

American Spine Center

Family Medicine, Neurology, + 5 more

I am very happy with this clinic. They have great modern equipment and professional, knowledgeable doctors and nurses. Dr.HISHAM Hakim is a fantastic doctor with a complex approach to any health concern. It is always a pleasure to come to his office for advice and correct treatment. Dr Nader is a great doctor as well, professional and knowledgeable. Special thanks to physiotherapist Reem and nurses Susan, Anju and Nikhel. I Highly recommend this clinic.

Prime Medical Center - Motor City

Orthopaedic Surgery, Cardiology, + 6 more

In my experience in prime medical center - motor I would like to express my sincere appreciation to Dr. Ashraf for the excellent care and treatment I received at Prime Medical Center after my accident injury at the eye. He was very kind, professional, and attentive throughout my treatment. His clear explanation and caring approach made me feel comfortable and confident during recovery. Thank you for the outstanding support.

Prime Medical Center at Zero 6 Mall, Sharjah, UAE

Cardiology, Dentistry, + 12 more

The gynecologist was very professional and competent. However, the payment staff was unprofessional and disappointing. They were laughing and chatting among themselves while I was waiting. I had to wait more than 30 minutes despite having an appointment, because no one was supervising the order of service, and other patients were seen before me. Overall, this was a very unpleasant experience, and I will not be returning

Dr. Jomana Karim

Family Doctor, General Practitioner

Dr.Jomana was extremely professional, attentive,and thorough. Se took the time to listen carefully, explained everything clearly and made me feel comfortable throughout the entire consultation. Her approach is calm, knowledgeable, and reassuring. I truly appreciated the level of care and attention I received and I would highly recommend her to anyone looking for a competent and caring doctor. Fabio

Dr Adam Turk

General Surgeon

الي الدكتور القدير آدم كلمات الشكر لاتوفيك حقك فأنت لم تكن مجرد جراح ماهر بل كنت مثالا للانسانيه والاحترافيه اشهد الله انك من افضل الأطباء خلقا وعلماً .لقد شعرت بالراحه والثقه في قدرتك علي تقديم الرعايه اللازمه شكرا ع العنايه والفائقه والاهتمام الذي قدمته لي شكرا جزيلاً دكتور آدم علي اهتمامك بمتابعة المرضى بكل إخلاص وابتسامه وروح طيبه وتعامل جميل …. ادامك الله الصحه والعافيه والتوفيق يارب شكرا

Dr. Gilbert Ayoub

General Surgeon

Dr. Gilbert Ayoub was excellent throughout my post-op visit. He communicated clearly and thoroughly, explaining everything in a way that made me feel confident and at ease. He reassured me that the procedure went perfectly and took the time to answer all my questions. I truly appreciated his professionalism, clarity, and care. Highly recommend him.