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Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Please keep in mind that my rating has nothing to do with the staff and doctors that attained to me during my visit. My bad experience was after my visit, I paid for my sick leave which usually take less than 5mins to receive once you’ve made the payment to MOHAP. Once I left the hospital I waited till the evening around 6pm I call the customer service the Asian guy ( Indian) who picked my called told me it takes 24hr and he seems not wanting to assist, once I told him that I often apply it by myself and told him about the time frame he said he will check with the clinic and get back to me. Came back to me and repeated himself and I did the same, the he didn’t have anything else to say but to transfer me to the clinic. Fast forward to the clinic I spoke their supervisor on duty VERY UNPROFESSIONAL sanja or sajav… I forgot her name too she told me it takes 24hr and the guys at the clinic already informed it takes 24hr, I told her I often apply it by myself and it doesn’t take that long and she told me it has been apply they are just waiting to receive it. I told her she was wrong with MOHAP once the payment is received you instantly receive a notification has been approved then your sick leave follow. She told me she has to check with the nurse, I told her it’s not the nurse applying for the sick leave you’ve a particular staff that does that. Then I knew something wasn’t right, I told her if it has been applied send me the Application Number I’ll verify it on my end she said she doesn’t hav access to it she will ask and get back to me. I waited for and hour and I decided to go to the clinic. On arrival to the clinic I met Mosiz very nice guy and always assist me and my family, I explained to him the situation and he came back to saying wait 5mins you’ll get your sick leave. And guess what they had not applied for it as i thought, mind you my state Dr Avinesh said I need to have a bed rest not to strained my thigh and I had to come all the way to the clinic just for them to apply a sick leave I had paid since morning. If that supervisor was professional she would have just been honest with me and I would have known what to say to my company once they asked for the sick leave. But she thought she is so smart. I’m really pissed and disappointed.

Dr Saumya Srivastava

Obstetrician & Gynaecologist

My overall experience at the hospital was good. The doctors explained my condition clearly and monitored me closely after my C-section, especially when I developed high blood pressure postpartum. The nurses were supportive and responsive when I needed help.Waiting times could improve, but I felt safe and well cared for. I would recommend this hospital to other mothers, especially those with pregnancy complications. But would like the nurses team to always try to stop the timer after the drip is finished.This is because after my c section, when the drip is finish and i call them to come and remove it, they would respond quickly but after each 2 Minutes it keeps making the same sound and interrupting my sleep and that of my baby, but when I call second time they would take a longtime to respond thus my resting after delivery wasn't the best.I would recommend to always remove the timer after the drip is finished. Some communications gaps could also be improved for example when Dr Naval had emergency, I was called to cancel my appointment,and was told when ever another doctor is available they would called me to book another appointment but I didn't get any. So I had to reach out my lovely doctor Saumya to refer me to another specialist. My OB doctor Saumya provided excellent care. She was attentive, professional, and explained every step of my treatment clearly. I felt well monitored and supported, especially during my postpartum complications. Her assistant was polite, caring, and very helpful during visits. The teamwork between them was impressive, and I felt confident in the care I received.

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

Very badly organised prime medical center which i have visited. The staff in the reception tries to teach you when you tell any complaint. No nurse at the doctor’s room to inform whose turn is next. Afterall when everyone is waiting, some random person will come from nowhere and go inside the room. When you ask about it, they say priority appointment. But when we ask what is priority appointment nonody knows. Very badly organised. And reception staff also not polite enough to explain things properly. And regarding appointment, i had appointment which was booked in the application and when i came to the reception it was not there and i think they removed and was asking for message which i didnt receive. I had to booked one appointment for future just to show him that we normally dont receive any message when we book appointment in the app. Very bad experience from this branch.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

My appointment was scheduled at 6:40 PM. Due to traffic while traveling from Sharjah to the clinic, I arrived slightly late at 6:55 PM. A male nurse did not allow me to directly see the doctor and advised me to wait for one hour. When I eventually saw the doctor, I was asked to undergo an X-ray. After the X-ray, I had to wait again for approximately 20 minutes. The doctor informed me that everything looked fine and prescribed a gel to apply along with painkillers. However, I am concerned because I am still experiencing shoulder pain, and I am unsure why the pain persists if everything appears normal. Additionally, the male nurse informed me that physiotherapy approval would take approximately three days.

Advanced Care Oncology Center

Imaging (Scans), Oncology

would like to express my sincere appreciation to the radiation oncologist Head of the Oncology Department Dr Ismail ghorbel for the outstanding leadership, medical expertise, and compassionate care provided throughout my treatment journey. Your professionalism, clear communication, and dedication to patient-centered care truly made a the journey much more manageable and reassuring. I would also like to extend my heartfelt thanks to the nurses and all staff members at the oncology center. Their professionalism, punctuality, kindness, and constant support never went unnoticed. Every interaction was handled with respect, empathy, and efficiency, creating a safe and comforting environment for patients

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I was made to wait for about an hour and I had to pay AED 800 + medicine for a 5 minute consultation with the dentist after being redirected by the ENT specialist because they didn’t think that my ear pain was due to infection but rather due to something related to my jaw. The dentist suggested I get a mouth guard, which would have been another AED 2500 out of pocket, to which I said I would get back to them after talking to insurance. All in all, I came back from the hospital with just pain medication which was not covered by my insurance and no solution for my hurting ear. Will not be coming back. All staff however were very polite and helpful.

SKIN111 Palm Jumeirah Mall

Beauty Therapy, Breast Surgery, + 6 more

I had a great experience with my tattoo removal journey, and I truly want to appreciate Head Nurse Anna and Dr. Zahir for their exceptional care and professionalism. From the very beginning, they made me feel comfortable, well-informed, and confident about the procedure. Head Nurse Anna was incredibly kind, patient, and attentive throughout every session, always ensuring I was at ease. Dr. Zahir was highly knowledgeable and precise, explaining each step clearly and delivering excellent results. I’m very happy with the progress so far and grateful to be in such safe and capable hands. Highly recommended!❤️

Dr. Yousef Dhuhair

Orthopaedic Surgeon

I had tears in three ankle ligaments and spring, and Dr. Yousif recommended surgery, explaining clearly that the ligaments would not heal on their own and required surgical repair. I trusted his advice and proceeded with the operation, which went very smoothly. Now, four months post-surgery, I can run, sit, and even pray normally—just like before the injury. Choosing surgery was one of the best decisions I have made, and that is entirely thanks to Dr. Yousif’s excellent judgment, skill, and treatment approach. Thank you, Doctor, for your professionalism, care, and outstanding results

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I would like to express my deepest and most heartfelt gratitude to Dr. Falahunisa Shaikh for the exceptional care, dedication, and support she provided throughout my pregnancy and delivery. Her remarkable expertise, confidence, and calm reassurance made all the difference and played a vital role in helping me achieve a safe and successful normal delivery. I am truly grateful for her professionalism, compassion, and genuine commitment to her patients. I wholeheartedly recommend Dr. Falahunisa Shaikh to anyone seeking a highly skilled, caring, and trustworthy gynaecologist.

Dr Shouku Dental & Implant Clinic

Dentistry

I’ve had an amazing experience with dr shouku. He’s very committed to his work, which is clearly visible in the service provided. Dr. Shouku is the only person I would blindly trust with my teeth. The staff is also very friendly and welcoming. I would definitely recommend the clinic and Dr. Shouku. I plan on getting Invisalign done by him and so far I’ve had my Invisalign consultation, where I was shown what my teeth would realistically look like after the procedure using the itero machine. He customized the results to make it my dream smile and to make my dream a reality.

Dr Anwar Alroubaie

Oncologist

Dr. Anwar is an exceptional oncologist. From our very first consultation, he was kind, patient, and incredibly reassuring. He took the time to explain the entire treatment process clearly and thoroughly, which meant a great deal to us—especially as we had traveled from abroad specifically to receive care. His professionalism, compassion, and clear communication made a challenging situation much easier to navigate. We are truly grateful for his care and would highly recommend him to anyone seeking an oncologist who genuinely puts patients first.

Dr Nivas Aboobakerkunju

General Medicine Specialist, General Practitioner

I would like to sincerely appreciate Dr. Nivas for his professionalism, politeness, and compassionate approach. He patiently listened to my description of how I was feeling, which immediately made me feel comfortable and understood. He did not waste any time, conducted a thorough examination, and prescribed the best possible treatment given the circumstances. His efficiency, attention, and care truly stood out, and I am very grateful for the support and treatment I received.

Dr. Siba Suheil Awad

Dentist

I did venires with dr.siba , her hand was very soft and I had no pain the result is very natural and I liked the color and shape of teeth. The dr checked all the teeth and took the full care of the patient . I highly recommend her if you would like to change your smile with a professional dr .

Dr. Srinivas Janga

Neurosurgeon

Dr. Janga is very warm & welcoming. He's very detailed in explaining my condition. He's so calm & soft spoken and that is so reassuring to a patient. I'm hopeful that Dr. Janga will be able to help me ease my spine problem.

Dr Mohammad Shahid Alam

Internal Medicine Doctor

Doctor Shahid helped me and my wife lower the Blood sugar levels that were spiking dangerously high above 500, With his professional support we have managed to bring it to the level between 130 to 220..

Dr Mariyam Shakeel Ahmed

Obstetrician & Gynaecologist

Amazing post and pre care surgery Dr.Maryam Shakeel along with her team of Anesthetist and nursing staff exhibited exceptional health care standards.God bless the entire team.of Prime Medical Hospital.