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Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

Worst experience ever. I am never stepping into this hospital, also highly priced as compared to the prime medical centers. The endocrinologist appointments are forever full with no slots and what you are left with is walk in option. Today 19th Nov 2025, Wednesday after my office hours I walk in to see the doctor around 4:45p.m - 5p.m I registered and waited for my turn up until 7:30p.m and left the hospital premises at 8:30p.m I met the doctor for hardly 3 minutes for which I had to wait almost 4 hours. The nurse has some kind of attitude where in even if you ask how long there is no response. She definitely needs some training on listening and responding, also on being flexible. I am walk in, I understand but how is it fair waiting for 12 to 15 patients to finish their turn and then I am allowed to go?! Most clinics/hospitals send 1 walk in after 5 appointment patients, also when you are regular and the nurse knows it won't take so long. I have been asking doctor about why no weight loss in last 6 months while on mounjaro as compared to others, no response, no explanation. How am I supposed to know what's happening and the course of action, can't just keep taking injection. Basically I am just trying my luck if it works, it works. It's sad such a well known medical chain does not have an alternative or a back up for the endocrinologist while he is on leave, which is frequent and then no appointments are available.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

Avoid this doctor if you value your time, money, and peace of mind. My experience was shockingly poor from start to finish. He rushed through the entire consultation and showed no genuine interest in understanding my injury. He dismissed my ACL issue outright, telling me to “just live with it,” and couldn’t provide a single timeline or treatment plan. He claimed my MRI was clear even though the written report highlighted problems - but he barely looked at the scans and seemed more focused on ending the appointment quickly. His explanations were inconsistent and confusing. One moment he said there was pain and tenderness around the meniscus, the next moment he insisted nothing was wrong. When I tried to ask questions, he snapped back with, “You want to know everything or what?” - an extremely unprofessional and condescending response to someone who has been in pain for six months. I walked out with zero clarity, no guidance, and more frustration than I came in with. If you're looking for a doctor who listens, explains, and actually cares about helping you recover, he is definitely not the person. I would strongly recommend going elsewhere.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

My experience with Prime Medical has been excellent. From the moment I arrived, the staff were attentive, professional, and genuinely caring. The reception team made the check-in process smooth and efficient, and the medical staff took the time to listen carefully to my concerns, explain everything clearly, and ensure I felt comfortable at every step. What stood out most was the level of detail and patience shown during the consultation. The environment was clean, organized, and calming, which made the entire visit stress-free. I also appreciated how prompt the service was—no long waiting times, and everything moved at a steady and reassuring pace. For anyone considering Prime Medical, I highly recommend their services. Whether you need routine care or something more specific, you can expect professionalism, kindness, and a high standard of medical support. It’s clear that the team is committed to providing the best possible care for their patients.

Prime Medical Center - Motor City

Cardiology, Dermatology, + 6 more

I arrived today for my follow-up appointment at 8 PM. Due to heavy traffic, I reached at 8:20 PM. The nurse asked me to register, so I went to the reception. When I went to Counter 3 (with no other patients waiting), the staff spoke to me very rudely in front of others, saying “Why you came here? I will call you.” When he called my number again, he refused to check my profile and spoke harshly, asking “Who are you?” and “Why are you 30 minutes late?” His tone and behaviour were completely unacceptable for a healthcare facility. For a clinic like Prime, such unprofessional and disrespectful behaviour from staff is very disappointing. Management should address this immediately.

Dr. Murali Krishna Neelakantan

Cardiologist

More importantly, I had lost my mobile phone while I was there. I checked with the valet parking driver whether he saw it in the car, but he said no. Then I thought I might have left it at home. Drove all the way home in Dubai land enjoying the very bad traffic jams only to see that it was not there. Then I called my phone from home using another phone and the answer came from the hospital security chief. Some body found it in the investigation room. Drove all the way beck to hospital, in the middle of bumper to bumper traffic. Collected the phone from the security officer. That was some experience I don't want to experience again. Thanks the security system in the hospital.

Gulglam Aesthetics

Dermatology, Plastic Surgery

I had an amazing experience with Dr. Feras during my root canal treatment. He is incredibly professional, calm, and precise. I was very nervous before the procedure, but he explained everything clearly and made me feel completely at ease. The treatment was painless, smooth, and done with great attention to detail. Dr. Feras works with confidence and accuracy, and you can immediately tell he has a high level of expertise. The result was perfect — no pain afterwards and the whole process was much easier than I expected. I highly recommend Dr. Feras for anyone looking for a skilled and trustworthy doctor. Truly a 5-star experience.

Emirates Hospital Day Surgery - Motorcity

Dentistry, Fertility Medicine, + 1 more

The Clinic has excellent facilities including a good building with underground parking, clean reception areas, adequate consultation and treatment rooms, modern equipments and an attached pharmacy. It also has a very good team of Experts/ Specialist doctors with all kind of major specializations that are supported by an efficient and well trained nursing team. They also have a good ticketing system to manage the appointments with doctors in a very professional and smooth manner so that nothing gets missed out. The clinic is very family friendly and also not very crowded so it makes the perfect family clinic..

Dr. Luciano Nardo

Fertility Doctor, Obstetrician & Gynaecologist

The most empathetic, knowledgeable consultant I’ve met. Dr. Luciano has a way of taking away worry and stress with every visit. He explains every scan and every blood test result with so much patience, and always makes sure I feel heard and understood. His compassion, calm attitude, and soft, friendly approach truly make a difference — especially during moments that can feel overwhelming. I’m genuinely grateful for the care he has shown me. Highly recommend him to anyone looking for a doctor who combines expertise with genuine kindness.

Dr. Naysla Tatiana Galvis

Obstetrician & Gynaecologist

I’m really happy with the care I’ve received from my gynecologist. From the very first visit, she made me feel comfortable and at ease. She’s very professional, gentle, and genuinely caring. She always takes her time to listen, explain everything clearly, and answer all my questions without rushing. What I appreciate the most is that you can truly feel how much she cares about her patients’ wellbeing. I highly recommend her. It’s not easy to find a doctor who is both excellent at what she does and so warm at the same time.

Dr. Joe Marais

ENT Surgeon

Dr Marais’ professional expertise and rapid intervention provided an outstanding solution for my ear condition. Dr. Marais assessed the issue with great care and implemented a treatment plan that yielded relief significantly quicker than I had anticipated. The quick resolution of my condition has been a tremendous comfort - he really did everything he could to fix it, and it worked. I highly recommend Dr. Marais for his truly effective and efficient medical practice.

Dr Wadah Shaker Aljudi

General Surgeon

Doctor kept talking and asking about off topic personal things and when we ask him about my newborn son's procedure he would be sarcastic and not give an answer. Unfortunately, the Doctor was not professional and did not welcome any questions ( we left without any clear idea). This unprofessional act made us change our mind and we decided to do the procedure somewhere else. We regret visiting, it felt like a waste of time.

Al Dana Specialist Medical Center

Dentistry

تجربتي في عيادة الدانا مع الدكتور سيف الجبوري ممتازة جدًا. الدكتور محترف، هادئ، ويشرح خطوات العلاج بكل وضوح ويعطي المريض راحة أثناء الجلسة، لمست اهتمام كبير في متابعة الحالة وتقدم نصائح. أما الموظفة رزان فكان تعاملها راقٍ ولطيف، من ترتيب المواعيد إلى الاستقبال والمتابعة، تعاون واحترام واحساس جميل إن الموضوع منظم وما في أي تعقيد. تجربة رائعة وأوصي بالعيادة وبالدكتور سيف.

Dr Adam Turk

General Surgeon

دكتور ادم تبارك الله شاطر و يعرف يشتغل شله بكل اخلاص و خلوق جدا جدا و محترم و ايده خفيفه و اول مرا اسوي عملية عنده لكن سويتها و أنا مغمض لأنه صار لي فتره أراجع مستشفيات برع بدون ذكر أسامي و ولا مستشفى عرفت شو فيني آلع الدكتور ادم من اول مرا دايركت قالي من الي فيك و هاذا الكلام كله أنا اشهد عليه دكتور آدم يستاهل كل خير والله و الله يوفقه و يحفظه يارب

Dr. Sanjay Kumar Jyothish

Dentist

Dr . Sanjay is hands down the best dentist I’ve met . He explains everything so well , so patient with the kids . Mostly kids are scared to visit dentists but Dr. Sanjay makes their experience memorable and exciting . Other than kids even for adults , he’s truly amazing . Now he’s got here a loyal patient family of 6 forever 😀 thank you doctor

Prime Medical Center Jumeirah

Cardiology, Dermatology, + 6 more

The female receptionist (i didnt get her name) she is Arabic, was very kind and assisted with a smile, somwthing i didnt expereince with other branches, she is a great asset. The gentleman as well who was on shift with her was very professi8nal and helpful. I had a small confusiin with my insurance but both werw hekpful and accomodating.

Dr. Daria Gusakova

Endocrinologist, General Practitioner

An amazing endocrinologist! Very attentive, gentle, and explains everything clearly. You can truly feel the professionalism and sincere desire to help. The clinic is clean, modern, and provides excellent service - from the reception to the treatment rooms. I’m very happy with my visit and will definitely return!