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Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Dear Prime Services Team, I am writing to express my disappointment with the service I received during my recent visit. I had an appointment for my child scheduled at 7:40. Due to personal reasons, I informed your staff in advance that I would be coming as a walking customer. Despite arriving on time, several patients who came after us were allowed to see the doctor before my child. As a result, my wife, my child, and I had to wait for almost one hour before being attended to. This situation was extremely inconvenient, especially with a child. Additionally, I noticed that only one staff member was handling customer service at that time, which led to a very long waiting queue and added to the delay. Overall, the poor queue management and limited staffing made the experience very unpleasant. I believe the management needs to seriously review and improve the appointment handling and customer service process to avoid such issues in the future I hope you will take this feedback seriously and work towards improving the quality of service.

SKIN111 Palm Jumeirah Mall

Beauty Therapy, Breast Surgery, + 6 more

I am absolutely thrilled with the results of my first BBL (BroadBand Light) face treatment with Kaye! After just two session, the dryness of my skin is completely gone, and my skin now has a beautiful, healthy glow. Pimples have significantly reduced as well, which is something I’ve struggled with for a while. Kaye did an incredible job throughout the whole process. She was so gentle and professional, making me feel completely at ease. She took the time to explain everything that was happening during the treatment and what I could expect afterwards, which I really appreciated. In addition to the treatment itself, Kaye also recommended an aftercare routine that worked perfectly for my skin. Her knowledge and expertise are truly impressive, and it’s clear she really cares about her clients’ results. I’m so happy with how my skin looks after just one session, and I can’t wait to see even better results in the coming weeks. Highly recommend Kaye for anyone considering a BBL treatment!

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

​"I cannot recommend Dr. Vishal at Prime Medical Center highly enough. Finding a doctor who combines high-level clinical brilliance with a genuinely warm personality is rare, but Dr. Vishal excels at both. ​From the moment you walk into his clinic, his friendly and professional demeanor immediately puts you at ease. He takes the time to listen patiently, never rushes the consultation, and explains complex medical issues in a way that is very easy to understand. ​What makes him truly special is how clever and thorough he is with his diagnosis. He doesn't just treat the symptoms; he looks for the root cause with incredible precision. His expertise in ENT is evident, and his approach to treatment is both modern and effective. ​If you are looking for an ENT specialist in Ajman who is exceptionally skilled, empathetic, and genuinely cares about his patients' well-being, Dr. Vishal is the one to see. Prime Medical Center is lucky to have such a dedicated professional!"

Prime Medical Center - Deira @Reef Mall

Cardiology, Dentistry, + 18 more

When I was given injection the nurse dropped some liquid side on the floor. I said oh ! Bus she picked it up and continued. Needle was in my arm but syringe side should have replaced.. it’s still not acceptable. It’s too late. What responsibility will you take if I get infected. I’m very much concerned. Some nurse are so good. It’s my first time that I saw her. About cashier. I’ve been requested invoice for sick leave. I spoke to the cashier who is philipina process my payment right after finished my payment. I waited whole day nothing find in my email. I called via phone call for three time. Still haven’t find any. I emailed help desk and no reaction. I AM STILL WAITING INVOICE FOR SICK LEAVE!!! WHAT IS THIS CUSTOMER SERVICE. Usually I understand they are busy it’s understandable. But this time multiple things … it’s terribly bad.

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I would like to sincerely thank Dr. Kimlin George for the exceptional care and professionalism she provided during my recent visit. From the very first consultation, she was incredibly informative, patient, and thorough in her assessment. She took the time to listen carefully to my symptoms, explained everything clearly, and ensured I fully understood both the diagnosis and treatment plan. This is the first time I’ve felt that such proper care and genuine attention were given to my balance and vertigo concerns. Her methodical approach and depth of knowledge gave me great confidence and reassurance. I left the appointment feeling satisfied, well-informed, and optimistic about my recovery. I highly recommend Dr. Kimlin to anyone dealing with balance disorders or vertigo, you will be in truly capable and caring hands.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

Dr. Maria Sagun is my Physician for at least 5 years and during this period she has consistent shown true and sincere care to her patient. Her support staff have also consistently shown patient care and very accommodative. My emergency case (severe or acute allergy due to food allergy) yesterday provides as one of the strong dedication and passion of Dr. Maria Sagun on helping and ensuring her patient received an utmost care and appropriate medical steps. Thank you very much Dr. Maria and staff for unwavering care and demonstrations of utmost service to your patients.

Prime Medical Center - Motor City

Orthopaedic Surgery, Cardiology, + 6 more

Went for a checkup - determined I needed a root canal. Dr advised she will submit for approval and refer to another branch. 3 days later I called to follow up as I received confirmation of an approval. She booked for oasis branch but no submission for the root canal was done , only x ray. Oasis now wants a new consult and new submission. A complete waste of time . I’ve requested for my x rays to use a more efficient establishment.

Dr. Siba Suheil Awad

Dentist

الدكتورة صبا عوض انسانه قبل ماتكون دكتور رائعه في تعاملها رائعه في عملها جميع افراد الاسره والأصدقاء اوصيتهم بالدكتورة صبا الذي اتعامل معها من زمان عملت عندها تنظيف اسنان وخلع ضرس العقل وحشوات وزراعة اسنان منذ أكثر من ثمان سنوات والحمدلله لم تتغير ولم تسبب الم حتي اليوم وكل من اوصيتهم بالدكتورة صبا شكروني لانها فعلا دكتوره رائعه شكرا لدكتوره صبا علي أمانتها وخلاصها في عملها واخلاقها العاليه

Dr Aasima Yawar Azim

Internal Medicine Doctor

We came to Internal Medicine Dr Asima Yawar, she was well focussed, listened all our sysmptoms, did the required checkup and give her recommendation. We are still under her treatment and we hope by the grace of Allah our health issues will be sorted out. We are extremely satisfied with Dr and the overall support which we are getting from Prime Medical Center jn Mizhar branch.

Dr. Dima Ghaith

ENT Surgeon

Dr Dima is very professional, every step of the treatment plan was explained thouroughly answering all the questions I needed before my surgery. Also, post surgery care was amazing and the follow up visits was to make sure that my surgery is as successful as possible Thank you so much dr Dima for your efforts towards your patients

Health Connect Clinic

Cosmetic (Aesthetic) Medicine, Dentistry, + 14 more

Since 2025, Health Connect has been our go to clinic for our family. The staff is humane and courteous and always go out of the way to serve. The Doctors are assuring and take great care with wonderful bedside manners! Grateful for the care and would highly recommend for anyone looking at holistic or specialist medical care.

Dr (FRCOG) Mehreen Sarwar

Obstetrician & Gynaecologist

I had a difficult pregnancy two years ago. Fortunately, I met Dr. Mehreen Sarwar and received dedicated guidance and care. I had a healthy pregnancy and a successful C-section in 2025. What my family and I are incredibly grateful for is my rapid recovery from the C-section and the beautiful results of my incision.

Dr. Tara Bardawil

Dermatologist

Every visit to Dr Tara is such a calm, stress-free experience. She explains everything in a very easy to understand way, and makes sure you are ease and comfortable always. I have been seeing her for 3 years now, and am always super happy after every visit.

Dr. Ali Kassem

Cosmetic Doctor, Plastic Surgeon

This was my second visit to Dr. Ali. He explains how Botox and Profhilo work and their effects very clearly. He is very gentle and professional, with broad knowledge of aesthetics. I will definitely come back to him for another session.

Dr. Dmitry Sosulnikov

Dentist

Great experience. Did my 2 teeth ver efficiently and quickly. He explained everything in details which is very important. I truly appreciate. And definitely will recommend to my friends and family.

Dr Yousra Ahmed Awad Heikal

General Practitioner

Special thanks to dr yousra who is really a great doctor Active listener Illustrating everything and even managing the queue and welcoming the patients to facilitate everything