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Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I went to the clinic Wednesday night after work as I was having trouble breathing, colds, headaches and had some chest pain that day and numbness on the gums. Doctor did some tests but before the results even arrived he said probably iron deficiency and B12 deficiency. Something about gastrtitis and allergies. He prescribed meds for gastritis, allergies, and then paracetamol. Told me to come back Friday to discuss test results since he’s not working on Thursday. Thursday morning, I woke up worse than the day before and had to take a sick leave. Thursday was when the results came but still no diagnosis from the doctor. I came back Friday as he asked. He said iron deficiency hence the iron supplements and also mild bronchitis but no need for antibiotics just cough syrup. When I asked for a sick leave certificate he said he can’t give one for Thursday, only Friday. Does that make sense?! He knew I was sick Wednesday night. That’s when I did the tests. He can confirm I’m still ill Friday. What do you think I was doing Thursday?!? Pilates?!? Of course, I was sick then! And he’s the one that told me not to come Thursday. Not even the end of it. He also did not discuss anything about the gastritis or the B12 deficiency he mentioned. No explanation. Worse still, the sick leave certificate that I had to pay AED 80 for does not mention the mild anemia and mild bronchitis even though he has prescription for them! The sick certificate only says common cold and cough! Ridiculous. And when I brought this up to nurse and reception— no help whatsoever.

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

I would also like to express my sincere appreciation for Dr. Hussain Ismail, who treated me during our visit to Prime Medical Centre Ajman on 08 February. From the very start, Dr. Hussain was calm, attentive, and extremely thorough. He took the time to properly assess my condition and, most importantly, was very mindful of the fact that I am a heart patient. This level of awareness immediately gave me confidence and reassurance. He carefully reviewed my medical history and current medications, and made sure that the treatment and medications he prescribed would not interfere with my existing heart medications. His approach was both cautious and well-informed, striking the right balance between treating my immediate condition effectively while prioritizing my long-term health and safety. Dr. Hussain explained everything clearly, answered our questions patiently, and ensured that I felt comfortable and well cared for throughout the consultation. His professionalism, medical expertise, and genuine concern for patient well-being truly stood out. Doctors like Dr. Hussain Ismail are the reason patients feel safe placing their trust in a healthcare facility. I am very grateful for the care I received and highly recommend him to anyone seeking a doctor who is knowledgeable, attentive, and genuinely patient-centered.

Dr Hussein Ismail

General Practitioner

I would also like to express my sincere appreciation for Dr. Hussain Ismail, who treated me during our visit to Prime Medical Centre Ajman on 08 February. From the very start, Dr. Hussain was calm, attentive, and extremely thorough. He took the time to properly assess my condition and, most importantly, was very mindful of the fact that I am a heart patient. This level of awareness immediately gave me confidence and reassurance. He carefully reviewed my medical history and current medications, and made sure that the treatment and medications he prescribed would not interfere with my existing heart medications. His approach was both cautious and well-informed, striking the right balance between treating my immediate condition effectively while prioritizing my long-term health and safety. Dr. Hussain explained everything clearly, answered our questions patiently, and ensured that I felt comfortable and well cared for throughout the consultation. His professionalism, medical expertise, and genuine concern for patient well-being truly stood out. Doctors like Dr. Hussain Ismail are the reason patients feel safe placing their trust in a healthcare facility. I am very grateful for the care I received and highly recommend him to anyone seeking a doctor who is knowledgeable, attentive, and genuinely patient-centered.

Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I booked an orthopedic appointment by phone for my son after he injured his leg. After a long wait at registration, I was informed that my insurance does not cover this specific orthopedic doctor, even though my insurance is covered at this medical center and covers all other doctors. I was later told that the issue is that the doctor is new and his insurance paperwork is not yet completed. This is an internal administrative issue and should not affect patients. The doctor is actively working at the medical center and seeing patients, yet my son was refused consultation unless I paid cash. No one informed me of this issue during the phone booking. The staff’s attitude was unprofessional, unhelpful, and lacked basic courtesy or apology, despite my son being on a wheelchair and in need of urgent orthopedic care. Even after being seen by a Family Medicine doctor and advised to consult an orthopedic specialist, registration still refused to allow access to the orthopedic doctor for the same reason. This experience shows poor communication, mismanagement, and lack of patient care, and caused significant stress and inconvenience. I am extremely dissatisfied and expect this matter to be addressed to prevent it from happening again.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

We have been visiting Dr Anil Kumar for over a year now & have always had a good overall experience. That said this feedback is not any Reflection on Dr Anil but of the other staff we encountered. Firstly at Registration Nibras & Abdul could not find our Sukoon Insurance on our UAE ID despite our insurance been renewed till 31Dec2026, after waiting for about 45 minutes eventually resolved by Riaz. Then we went to get Our Parameters checked where we encountered a very rude, unprofessional, unpleasant Nurse Laxmi who kept speaking derogatory in her Language about Me & My Husband whilst checking Our Blood Pressure etc. She has No Compassion or any Reassuring Qualities that a Nurse should have. She was downright Rude & she should not be dealing with Patients. We were appalled by her behavior & service received by this Nurse who shouldn’t be this Noble Profession. She does not have any integrity, ethics or morals of a Nurse & this reflects very badly on Prime Hospital. After this horrible experience If we do come back to your Hospital it will be because of a Good Dr like Anil Kumar. We would appreciate if the Management would sincerely adress Our Concerns with the relevant Staff.

Dr Rinelle Sanaani

General Practitioner

Outstanding Care and Genuine Compassion Dr Rinelle Sanaani is an exceptional doctor who truly goes above and beyond for her patients. From the very first appointment, she was warm, attentive, and incredibly thorough. She took the time to listen carefully, explained everything clearly, and made sure I felt comfortable and confident in the care plan. Her professionalism is matched by genuine compassion, which makes a world of difference. It’s rare to find a doctor who combines deep medical knowledge with such kindness and patience. I am extremely grateful for her care and would highly recommend Dr Rinelle Sanaani to anyone seeking a doctor who truly cares about their patients’ wellbeing. If you’d like, I can tailor this to a specific treatment, make it shorter, or adjust the tone (more clinical, more heartfelt, or more community-focused).

Prime Medical Center Sheikh Zayed Road

Cardiology, Clinical Pathology, + 14 more

My OB Gyne doctor is ok but there’s really an issue with the waiting time and they are not following the scheduled appointment. I waited for a long time just to get checked. I arrived on time for my 8:20 PM appointment but the nurse let me in after 9PM and when it was my turn they were all in a hurry as it was probably near the closing time. Many times I have visited for my checkup and I always wait for a minimum of 30 minutes past my scheduled appointment which is ridiculous. What is the point of booking in advance if they are not going to follow the timing. I come on time for my appointment but I always get frustrated from waiting long time. I am pregnant and it stresses me out. Hoping to see some improvement when it comes to managing patient’s schedule especially they are dealing with pregnant women.

Dr. Hamed Abbasi

Ophthalmologist

For several years, because of a temporal lift surgery I had with another surgeon, my eyelids had a very obvious anatomical problem that looked quite unnatural. No surgeon was willing to correct it. However, two weeks ago I had Blepharoplasty with Dr. Hamed Abbasi. The result is beautiful and completely natural. Even though only two weeks have passed, there are no visible suture marks and none of the unnatural eyelid anatomy that had bothered me for years. The procedure itself was very quick, performed in the shortest possible time and with great precision. My recovery period was also very short and easy. I highly recommend Dr. Hamed Abbasi.

Dr Dennise Jayson

General Practitioner

Dr. Denisse is a well-rounded professional doctor. He discussed matters with my health and laboratory results very well, in such a level that I am fully understand it. This doctor is very compassionate to all her patients you can fell him during every conversation. He speaks clear enough and he entertainment my questions and clarification. He don't felt hurry even though there is a lot of patients queue he will ensure that your time visiting him is make you comfortable despite of sickness. I visit some Filipino doctor but I can fully attest that Dr.Denisse is best.

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

The dentist and staff were amazing with our baby and my husband! 😊 So gentle, patient, and professional. Really appreciate the care and attention everyone received. Thanks for making it a positive experience for the whole family!😊 They made the experience so smooth. - We’re really happy with the care and attention our baby received. Thanks for making it a positive experience! - The clinic is so welcoming and kid-friendly! 👍 Great job making our baby feel comfortable. - Appreciate the clear explanations and care taken with our baby’s teeth. Thank you!

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

The experience at the primary medical center today was not satisfactory. We waited for over an hour for approval for my wife’s blood test, but the approval never came. As a result, our time was wasted. When we approached the staff, they attempted to contact the concerned department via a landline for approval; however, there was no response, as no one answered the calls. I also tried calling multiple times without success. Ultimately, the entire visit was spent waiting for medical approval, making the overall experience disappointing

Dr. Daria Fedorenko

Obstetrician & Gynaecologist

Dr. Daria Fedorenko (Specialist Obstetrician and Gynecologist) was incredibly kind and attentive. She listened carefully, answered all my questions, and made me feel at ease throughout my visit. I've never felt more comfortable discussing my health concerns. Highly recommend! It was easy to schedule an appointment with Dr. Daria, she helped me with that. The treatment that I received gave amazing results in a really short time, which usually took me longer with other doctors. Dr. Daria Fedorenko is a true GEM in Gargash Hospital.

Eastman's Smile Solutions Dental Clinic

Dentistry

I’ve been a patient at Eastmans Dental Clinic for over 9 years and have always had a great experience. Dr Saba fix my teeth and smile and im really happy with the resultZ Recently, my sister was visiting me here in abu dhabi and needed urgent dental treatment, so I recommended EDC without hesitation. They took excellent care of her at short notice, were professional, kind and very efficient. My sister is extremely happy with the results. We both highly recommend it.

Dr. Murad Awam Abdunabi

Orthopaedic Surgeon

I was excited to get an appointment with Dr. murad, but then was disappointed with the lack of care and the lack of treatment choice explanation.. made me feel like I’m bothering him by asking “why this treatment” and “did you study my Xrays and MRI”. Definitely not the type of health care provider needed when treating a life changing injury. Definitely was friendly and welcoming when receiving me in the room when we first met.. just saying.

Dr. Ahmed Daabis

Neurologist

He was super helpful, directed me easily to the right place with the right understanding to my condition.. listened to what i had to say then explained why this might not be the best option for me, and what he would personally do if he was in my place. Came to better understanding of my condition and how i should proceed with my lifestyle, overall very professional yet very friendly.

Dr Jeevarathinam Joel Rathna Kumar

General Practitioner

I wanted to take a moment to thank you for the care and attention you’ve provided. I really appreciate how clearly you explained things and how comfortable you made me feel during my visit(s). It made a big difference to feel listened to and supported. Thank you again for your professionalism and dedication. I’m grateful to be under your care.