4.86

Professional welcoming clinic with state of art equipment with professionals at the top of their profession great customer experience very calming visit

The clinic staff were warm and welcoming from admin to all levels of optometry testing. The clinic was lovely and cool when I was too hot outside in August and lovely and warm when I came out of the cold in November!

Excellent

Masara Laginaf performed by laser eye surgery in May. The whole experience was smooth, Masara answered all my questions prior to the procedure. She reassured me throughout the surgery, keeping me calm and putting me at ease. I couldn't believe the results just a few hours after the surgery, it was amazing. I am so pleased with the results I wish I had done it sooner. I would highly recommend Masara and the OCL team.

Friendly attentive staff

What can I say! I came across OCL Vision searching through Trust Pilot searching for laser clinics, OCL was at the top of the list and so I contacted them for consultation. I was a complicated case to say the least, with hyperopic eyesight, I even know the technical jargon now, with a weak left eye, it was a huge task and I am so grateful they decided to take me on. I visited two clinics, Elstree, which is now like a little family, where me and my husband raid the coffee and biscuits on every visit, have a lovely chat with the reception staff, and swiftly get my checks done. I had my actual laser surgery in London OCL, just behind Oxford Street, which is much the same, bright, clean, and welcoming. I had to have a second surgery, at no further cost, due to my weak eye not healing as well, it was another swift process. Masara was my main eye doctor, she made every effort to gain as much knowledge as she could from professionals all over the world on the best course of treatment for my left eye, and low and behold it worked. I am forever grateful to the team, after 26 years of vision over a +5 I can now go swimming without having to worry about tripping over, I don't have to fight my glasses to put mascara on, and most importantly I don't have to scrab around to to find my glasses in the morning just to see what time it is! If you decide to go with OCL you are in safe hands, they wont give you false hope, and will explain every step of the process in a way you can understand along the way. Thanks again OCL team.

Professional and friendly staff throughout the process, with amazing post-op customer care.

Excellent very happy with everything.

I couldn't fault OCL Vision. The speed and kindness with which I was treated by everyone I interacted with was exemplary, and to have had the sight restored to me right eye so quickly and painlessly feels little short of miraculous.

Great team. Thank you for everything!