159a High Street, London, United Kingdom, BT18 9HU
Specialties:
Health and Social Care
159a High Street, London, United Kingdom, BT18 9HU
Specialties:
Health and Social Care
5
My Dad was admitted to Loughview Fold mid Sept 2021. At the time he was in the Ulster Hospital Dundonald, and Helen, Loughview Fold Manager, visited him there and arranged for him to come to Loughview Fold. We were so grateful for this - his transition was arranged quickly, professionally, proactively, and with care and kindness. Whilst Dad had to isolate for 2 weeks, we were able to contact the Loughview Fold team and get updates. After the 2 weeks, we were able to visit him. Every staff member that I have had contact with has been great. Dad has dementia, and I know that isn't easy all round, but what matters most to me is that he is as happy and content as possible.
4.75
5
Helpful and approachable staff who obviously care about the residents. Very happy that mum is getting the best of care.
5
The staff are wonderful and have provided a safe, loving, caring home for my Mum (who suffers from dementia) after Dad died. The Fold staff are in touch regularly, they help me phone Mum every week and they have my complete trust. This is especially import because I live 5000-miles away. e
5
Staff always helpful, obliging and caring. Excellent care provided by all. The assurance this provides the family is invaluable. I have no hesitation in recommending Loughview Fold.
5
I always find everyone very pleasant when I go to visit. I have no worries that my father is well looked after.
4
No problem with most things but more Intertainment needed 👍
Many thanks for your lovely comments. we have been actively recruiting for an activity person for some time now but unfortunately no luck. The staff currently have an ongoing activity programme and you can view photographs of activities we have been doing at scheme.
30 Sep 20215
I have always found the staff to be professional ,friendly and helpful and I have never had any cause for concern for my father who has been a resident for some time. Keep up the good work
5
Service users are respected, empowered and are actively involved in care. Staff are competent and pleasant.
5
I have always found all the staff very friendly and helpful and the care and consideration they give my mother is immense and for which I am very grateful Thank you all so much