159a High Street, London, United Kingdom, BT18 9HU
0 %
0 %
0 %
0 %
0 %
*Star rating based on patient reviews
52 reviews
5
Staff are very welcoming and always make time to talk over any questions or worries that you have regarding your relatives stay with them.
5
Nothing short of excellent. The standard of accomodation and ensuite facilities. It's modern, welcoming, homely, exceedingly clean and well thought out. The staff are particularly attentive to an individual. The services from optician, to podietrist, hair salon, cake/tea, entertainers I don't beleive could be matched. My mother has settled in so well and that is due to the staff and facilities. Nothing is too much in regard to any requests. I am in awe of what is provided and how it is provided. Well done.
thank you so much for your amazing review ! i will be sure to pass onto staff.
5
Staff and atmosphere at the home is very friendly Mum has told me she thanks they look after her very well and she likes them all This gives me great peace of mind knowing that mum is very content And in excellent care Thank you Janet
thank you so much for your lovely comments, i will pass on to the team
5
Loughview Fold staff are caring and go above and beyond to make my mother feel safe and settled in her environment.
4
Doing well in difficult times
4.75
Wonderful caring and positive staff who are lead by a great manager to help all the residents with affection.
5
My father is so well settled at Loughview and this is mainly because of the quality and care shown by the staff. I am always greatly impressed by the humour and professionalism of all the staff I am in contact with during my visits. The public areas and my dad’s room is spotlessly clean, Covid regulations are complied with correctly, the rooms are airy, light and there is none of the bad smell that I have experienced at other care homes. An absolute pleasure to deal with the staff and I am sure my dad is receiving the best possible care. Well done.
thank you for your positive comments , I will be sure to pass these on to the staff team.
5
Both my parents are in Loughview and are very settled. I certainly see a great improvement in my mother’s overall health and well being. My father is also doing well. The staff are just so attentive and helpful. The family are just so grateful that they are being so well cared for. Thanks to all of the staff.
thank you, i will certainly pass on comments to staff.
5
My mother-in-law has been at Loughview since October 2021 as she was unable to live independently. This was not only a new experience for her but also my husband and I and a big decision to make. We have been impressed with the care and attention she receives. She always looks clean and well dressed and we are notified immediately if Loughview have any concerns. The staff are very caring, cheerful and friendly. Having looked at other care homes over the last 8 weeks for my father, this is by far one of the best I have seen in the local area. Well done to all staff at Loughview, great job and much appreciated.
thank you so much for such a fantastic review and for all your support.
5
My Mum lived here and she rally enjoyed the company and the care excellent