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Loughview Fold

159a High Street, London, United Kingdom, BT18 9HU

Specialties:

Health and Social Care

4.92

/5

(52 reviews)

159a High Street, London, United Kingdom, BT18 9HU

Specialties:

Health and Social Care

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Reviews

5

Thank you to everyone involved in caring for my parents from care staff, kitchen staff and cleaning staff. Everyone is so friendly and kind.

09 Feb 2022verified patient
Patient seen for:
Old Age

Reply from Loughview Fold

thank you for your comments. i will pass onto team.

14 Feb 2022

5

Very friendly, helpful and professional staff and nothing is too much trouble

08 Feb 2022verified patient
Patient seen for:
Assisted Living

Reply from Loughview Fold

thank you for your comments, much appreciated.

14 Feb 2022

5

Staff and atmosphere at the home is very friendly Mum has told me she thanks they look after her very well and she likes them all This gives me great peace of mind knowing that mum is very content And in excellent care Thank you Janet

08 Feb 2022verified patient
Patient seen for:
Dementia

Reply from Loughview Fold

thank you so much for your lovely comments, i will pass on to the team

14 Feb 2022

5

Nothing short of excellent. The standard of accomodation and ensuite facilities. It's modern, welcoming, homely, exceedingly clean and well thought out. The staff are particularly attentive to an individual. The services from optician, to podietrist, hair salon, cake/tea, entertainers I don't beleive could be matched. My mother has settled in so well and that is due to the staff and facilities. Nothing is too much in regard to any requests. I am in awe of what is provided and how it is provided. Well done.

07 Feb 2022verified patient
Patient seen for:
Dementia

Reply from Loughview Fold

thank you so much for your amazing review ! i will be sure to pass onto staff.

14 Feb 2022

5

Have been i visiting people and it’s really clean and staff are lovely

12 Nov 2021verified patient
Patient seen for:
Dementia

5

My nanny lived here and she absolutely loved her time here with the residents and staff. All the staff are fabulous! They go above and beyond for all the residents. I can't fault what they do

12 Nov 2021verified patient

Reply from Loughview Fold

Thank you so much for your comments, i will certainly pass onto staff.

15 Nov 2021

5

My experience of Loughview Fold is first class. The quality of care is outstanding and the staff are completely dedicated and have done an amazing job in unprecedentedly difficult circumstances. They and Loughview Fold are fabulous. My mother was there for 8 years so I’m extremely well acquainted with every aspect of care. It was outstanding at every level.

12 Nov 2021verified patient
Patient seen for:
Dementia
Old Age

Reply from Loughview Fold

it was an absolute pleasure to look after your mum, your support then and now means a lot to myself and the staff team. thank you x

15 Nov 2021

5

My father was at loughview for two and a half years and the care he got was second to nine! He was very well looked after, and he himself said how content he was at Loughview! I can’t thank Helen and her staff enough for all the care they gave him!

12 Nov 2021verified patient
Patient seen for:
Dementia

Reply from Loughview Fold

thank you for your lovely comment , i will be sure to pass on to staff. it was our pleasure to have cared for your Dad.

15 Nov 2021

5

Extremely friendly staff who are always happy to help and go the extra mile. The place is bright and clean. Residents well looked after and catered for.

12 Nov 2021verified patient

Reply from Loughview Fold

thank you, the staff will be delighted with this comment.

15 Nov 2021

5

Both my parents are in Loughview and are very settled. I certainly see a great improvement in my mother’s overall health and well being. My father is also doing well. The staff are just so attentive and helpful. The family are just so grateful that they are being so well cared for. Thanks to all of the staff.

31 Oct 2021verified patient
Patient seen for:
Old Age

Reply from Loughview Fold

thank you, i will certainly pass on comments to staff.

15 Nov 2021