West Valley Hospital 

81 - 85 Station Road, Croydon, United Kingdom, CR0 2RD 

Overall Rating

Overall Experience

4.74

Friendliness

4.95

Wait time

4.79

Cleanliness

4.95

Top feedback

“The staff were very friendly and answered all my questions. The facility is clean and bright, which made my stay pleasant. I’d definitely recommend this hospital in the future. “
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Welcome to West Valley Hospital

Cataract Network
Gastroenterology
General Practice (GP) (Video Consultation)
Ophthalmology
Orthopaedic Surgery
Pain Management

About

West Valley Hospital is a modern day-case facility with a contemporary design and in an ideal location for patients to travel to and from both West and East Croydon Rail Station, Croydon Bus Interchange and the main Tram Interchange. The hospital is also located closely to the local NHS Trust with Croydon University Hospital less than a mile away.

Hospital facilities

  • Two Laminar Flow Theatres
  • Dedicated Endoscopy Service
  • Dedicated Ophthalmology suite
  • Full Recovery Facilities
  • Five Private Consulting Rooms
  • OP Treatment Room
  • X-Ray & Ultrasound Facilities

Health Care Services

Location

Opening hours

Mon :
08:00 AM - 08:00 PM
Tue :
08:00 AM - 08:00 PM
Wed :
08:00 AM - 08:00 PM
Thu :
08:00 AM - 08:00 PM
Fri :
08:00 AM - 08:00 PM
Sat :
08:00 AM - 05:00 PM
Sun :
08:00 AM - 05:00 PM

Team

No results found

Procedures

Blepharoplasty (Eye Lid Surgery)
Eyelid Surgery (Blepharoplasty)
Eyelid Cyst (Chalazion) Surgery
Postoperative Rehabilitation
ACL Reconstruction
Achilles Tendon Reconstruction

Reviews

4.86 Overall Patient Trust rating
Overall Experience
4.74
Friendliness
4.95
Wait time
4.79
Cleanliness
4.95
Colonoscopy
1/19
Colorectal Surgery
1/19
Endoscopy (OGD)
1/19
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
The staff were very friendly and answered all my questions. The facility is clean and bright, which made my stay pleasant. I’d definitely recommend this hospital in the future.
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West Valley Hospital

Thank you for your kind feedback. Gael Ogunyemi, Hospital Director

Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Very friendly and polite staff, probably the best experience I have had from a hospital in terms of being informative and friendliness.
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
All great!!
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West Valley Hospital

Thank you!

Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
I had a very pleasant experience at West Valley. I felt very confident that my issues were being dealt with in an efficient and speedy manner. All staff were helpful and explained everything fully.
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West Valley Hospital

Thank you so much for your kind words

Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
I felt so genuinely cared for and felt as if I was in safe, caring hands. I was given a diagnosis very quickly and a plan of action straight away! I feel like my health was top priority and felt completely at ease knowing I had a doctor with great experience and a genuine regard for my health
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Clean modern day hospital with easy access and great parking.
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Looked after very well. Care and attention to detail including personal comfort and needs. Thank you!
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Friendly clean hospital. The whole experience could not be better or more relaxing!
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
So far so good
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Was very pleased with overall service.
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Other Reviews