West Valley Hospital

Level 9 Interchange, 81 - 85 Station Road, Croydon, United Kingdom, CR0 2RD

Verified profile

Level 9 Interchange, 81 - 85 Station Road, Croydon, United Kingdom, CR0 2RD

Level 9 Interchange, 81 - 85 Station Road, Croydon, United Kingdom, CR0 2RD

Verified profile

Patient Trust Score

4.88

25 patient reviews

4.80
Overall Experience
4.96
Cleanliness
4.96
Friendliness
4.80
Wait time

4 of 5 total recommendations are for:

Endoscopy (OGD)(2)
Colonoscopy(1)
Colorectal Surgery(1)
Other(1)

Recent patient review

22 Mar 2023

My appointment went smoothly. Friendly and helpful staff. ...

OverviewAboutOpening hoursReviewsSpecialistsGalleryFAQ

About

About West Valley Hospital

West Valley Hospital is a modern day-case facility with a contemporary design and in an ideal location for patients to travel to and from both West and East Croydon Rail Station, Croydon Bus Interchange and the main Tram Interchange. The hospital is also located closely to the local NHS Trust with Croydon University Hospital less than a mile away.

Hospital facilities

  • Two Laminar Flow Theatres
  • Dedicated Endoscopy Service
  • Dedicated Ophthalmology suite
  • Full Recovery Facilities
  • Five Private Consulting Rooms
  • OP Treatment Room
  • X-Ray & Ultrasound Facilities

Health Care Services

Areas of expertise

Based on patient reviews

  • Endoscopy (OGD)
  • Colonoscopy
  • Colorectal Surgery
  • Smear Test

Specialties

  • Orthopaedic Surgery
  • Cataract Network
  • Gastroenterology
  • General Practice (GP) (Video Consultation)
  • Ophthalmology

All conditions and treatments

  • Arthroscopy
  • Bunion Surgery
  • Dupuytrens Fasciectomy
  • Hand & Wrist Surgery
  • Joint Injection
  • Steroid Injection
  • Facet Joint Injection
  • Cataract Surgery
  • Routine Eye Exam
  • Circumcision

insurers

  • Bupa
  • AXA PPP Healthcare
  • Aviva Health
  • Vitality Health

Opening hours

Monday

08:00 - 20:00

Tuesday

08:00 - 20:00

Wednesday

08:00 - 20:00

Thursday

08:00 - 20:00

Friday

08:00 - 20:00

Saturday

08:00 - 17:00

Sunday

08:00 - 17:00

Reviews

All reviews
Endoscopy (OGD) (2)
Colonoscopy (1)
Colorectal Surgery (1)
Smear Test (1)

25 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My appointment went smoothly. Friendly and helpful staff.

22 Mar 2023verified patient
Patient seen for:
Heavy Periods (Menorrhagia)
Fibroids
Hysteroscopy

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent service! Everyone is thoughtful, kind and professional. Definitely recommend.

24 Jan 2023verified patient
Patient seen for:
Irregular Periods

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Fabulous team reassuring . Clean lovely staff and consultants great aftercare would recommend to anyone . Fabulous thanks team x

05 Jan 2023verified patient
Patient seen for:
Endoscopy (OGD)
Hiatus Hernia
Bloating

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All the staff members who cared for me were absolutely phenomenal! They were all kind, warm and communicated excellently! Dr Akbar was incredibly professional, always explained things clearly and made me feel safe in all aspects of the care she provided me. I could not fault the service and the care!

06 Dec 2022verified patient
Patient seen for:
EUA
Smear Test
Uterine, Vaginal and Vulvar Disorders

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Brilliant experience. The consultant was extremely understanding. Helped me so much and the managing director is a very nice person and very fair to both patients and staff Thank you

29 Nov 2022verified patient
Patient seen for:
Gynaecological/Pelvic Scan
Heavy Periods (Menorrhagia)
Female Fertility

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

My doctor was probably the most professional person I’ve ever come across. Sue was so friendly and understanding - wish I’d seen her sooner !

11 Oct 2022verified patient
Patient seen for:
Endometriosis
Ovarian Cysts
Heavy Periods (Menorrhagia)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The staff were very friendly and answered all my questions. The facility is clean and bright, which made my stay pleasant. I’d definitely recommend this hospital in the future.

23 Aug 2022verified patient
Patient seen for:
Fibroids

Reply from West Valley Hospital

Thank you for your kind feedback. Gael Ogunyemi, Hospital Director

06 Sep 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very friendly and polite staff, probably the best experience I have had from a hospital in terms of being informative and friendliness.

16 Aug 2022verified patient
Patient seen for:
Acid Reflux
Irritable Bowel Syndrome (IBS)
Upper Gastrointestinal Conditions (Oesophagus & Stomach)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All great!!

31 May 2022verified patient
Patient seen for:
Grown tissue
Fibroids
Well Woman Check

Reply from West Valley Hospital

Thank you!

06 Sep 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I had a very pleasant experience at West Valley. I felt very confident that my issues were being dealt with in an efficient and speedy manner. All staff were helpful and explained everything fully.

10 May 2022verified patient
Patient seen for:
Ovarian Cysts
Endometriosis

Reply from West Valley Hospital

Thank you so much for your kind words

06 Sep 2022
Your trust is our top concern, so providers can't pay to alter or remove reviews.
Learn more here

Specialists

All reviews
Endoscopy (OGD) (2)
Colonoscopy (1)
Colorectal Surgery (1)
Smear Test (1)

18 SPECIALISTS

RM

0.00

Patient trust score

0

patient reviews

1

professional endorsement

0.00

Patient trust score

0

patient reviews

0

professional endorsements

MS

Pain Management

0.00

Patient trust score

0

patient reviews

0

professional endorsements
Recommended for:
Caudal Epidural Injection
Facet Joint Injection
Ketamine and Lidocaine Infusions
+ 10 more
Laparoscopic (Key-Hole) Surgery

4.97

Patient trust score

118

patient reviews

3

professional endorsements
Recommended for:
Gynaecological/Pelvic Scan
Laparoscopic (Key-Hole) Surgery
Fertility Treatment

PP

0.00

Patient trust score

0

patient reviews

1

professional endorsement
Recommended for:
BRAVO Capsule
Bowel Cancer Screening
Capsule Endoscopy

4.96

Patient trust score

74

patient reviews

0

professional endorsements
Recommended for:
Rheumatology
Joint Injection
Medical Report

0.00

Patient trust score

0

patient reviews

0

professional endorsements
Recommended for:
Prostatectomy (Radical)
Vasectomy (Male Sterilization)
Vasectomy Reversal
Irritable Bowel Syndrome (IBS)

5.00

Patient trust score

6

patient reviews

1

professional endorsement
Recommended for:
Gastroscopy
Enteroscopy
BRAVO Capsule
Irritable Bowel Syndrome (IBS)

4.98

Patient trust score

15

patient reviews

0

professional endorsements
Recommended for:
Colonoscopy
Endoscopy (OGD)
ERCP Procedure
Hand & Wrist Surgery

5.00

Patient trust score

5

patient reviews

1

professional endorsement
Recommended for:
Ganglion Cyst Removal
Rotator Cuff Repair
Acromioclavicular Joint (ACJ) Excision

FAQ

What are West Valley Hospital's reviews like?

West Valley Hospital's overall patient rating is 4.88 out of 5 stars on Doctify.

This is based on 25 reviews

Where is West Valley Hospital located?

West Valley Hospital is located at Level 9 Interchange, 81 - 85 Station Road, Croydon, United Kingdom, CR0 2RD

When is West Valley Hospital open?

West Valley Hospital is open Monday (08:00 - 20:00), Tuesday (08:00 - 20:00), Wednesday (08:00 - 20:00), Thursday (08:00 - 20:00), Friday (08:00 - 20:00), Saturday (08:00 - 17:00), Sunday (08:00 - 17:00)

What is the phone number for West Valley Hospital?

+442031264620

What consultants work at West Valley Hospital?

You can find a list of the consultants that work at West Valley Hospital here