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West Valley Hospital

West Valley Hospital

Level 9 Interchange, 81 - 85 Station Road, Croydon, United Kingdom, CR0 2RD

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Reviews

All reviews(44)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Endoscopy (OGD) (6)
Fibroids (6)
Heavy Periods (Menorrhagia) (6)
Colonoscopy (4)
Hysteroscopy (4)

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*Star rating based on patient reviews

44 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All great!!

31 May 2022verified patient
Patient seen for:
Well Woman Check
Fibroids

Reply from West Valley Hospital

Thank you!

06 Sep 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I felt so genuinely cared for and felt as if I was in safe, caring hands. I was given a diagnosis very quickly and a plan of action straight away! I feel like my health was top priority and felt completely at ease knowing I had a doctor with great experience and a genuine regard for my health

08 Apr 2022verified patient
Patient seen for:
Endoscopy (OGD)
Colonoscopy
Pancreatitis

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Clean modern day hospital with easy access and great parking.

14 Dec 2021verified patient
Patient seen for:
Shoulder Impingement
Frozen Shoulder
Shoulder Pain

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I had a very pleasant experience at West Valley. I felt very confident that my issues were being dealt with in an efficient and speedy manner. All staff were helpful and explained everything fully.

10 May 2022verified patient
Patient seen for:
Endometriosis
Ovarian Cysts

Reply from West Valley Hospital

Thank you so much for your kind words

06 Sep 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The staff were very friendly and answered all my questions. The facility is clean and bright, which made my stay pleasant. I’d definitely recommend this hospital in the future.

23 Aug 2022verified patient
Patient seen for:
Fibroids

Reply from West Valley Hospital

Thank you for your kind feedback. Gael Ogunyemi, Hospital Director

06 Sep 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very friendly and polite staff, probably the best experience I have had from a hospital in terms of being informative and friendliness.

16 Aug 2022verified patient
Patient seen for:
Irritable Bowel Syndrome (IBS)
Upper Gastrointestinal Conditions (Oesophagus & Stomach)
Acid Reflux

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

My doctor was probably the most professional person I’ve ever come across. Sue was so friendly and understanding - wish I’d seen her sooner !

11 Oct 2022verified patient
Patient seen for:
Ovarian Cysts
Endometriosis
Heavy Periods (Menorrhagia)

4.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The care of the Nursing staff from the initial induction, throughout my procedure was excellent. The only issue I had was that once home, I did not receive a call until 8 days later... Given I was on my own at home, I found this experience disappointing. but I now realise I could have called the hospital, which maybe I should have done, to elleviate my worries. everything else was good.

21 Jan 2021verified patient
Patient seen for:
Colorectal Surgery
Haemorrhoids

4.25

4.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Nice doctors and good facilities.

04 Nov 2020verified patient
Patient seen for:
Gout
Joint Pain

4.5

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Lovely staff. Great atmosphere. Very happy with my procedure outcome

11 Mar 2020verified patient