119 results found for NEUROLOGY Clinics in FENCHURCH STREET, CITY OF LONDON

fast and thorough

The staff were super friendly, especially the receptionists and the nurses. There was construction going on every time we were visiting, which was a little noisy.

All the porters and nurses extremely professional and courteous

On time and procedure was expertly completed.

The information I received beforehand made it easy for me to find my way to the Cumberlege Ward. Everyone I met was very friendly and efficient. I had to wait quite a long time for my surgery but it was in very pleasant surrounding.

I attended the Platinum Medical centre and was dealt with promptly and professionally

Thanks indeed for offering this services

I had an excellent impression. Nice and friendly team. I left feeling confident and well-informed. Highly recommend!

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Good hospital ,no cancellation for appointments, friendly stuff , appointment waiting time is good compare with other hospitals .