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Nerve Graft England
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The Warren Ashtead, Ashtead,Surrey, United Kingdom, KT21 2SB
Appointments were excellent, short waiting time and efficient on the day. However, on the day of the operation we were asked to arrive by 12 midday and was not operated till gone 4pm which was a long nervous wait of 4 hours. Scheduling of patients with the consultant should be more efficient to ensure less waiting time. I was scheduled to be first on the list but ended up being last!
4.83
214
patient reviews
Verified profile
Floor 15, Thames View, Fulham Palace Road, London, United Kingdom, W6 8RF
Really positive experience, great support from the team which really helped with my recovery and food and kitchen service all good. Some of the specific requirements for me (eg cut up and soft options ) got a little lost between different kitchen staff despite their best intenstions and handover notes but it was all manageable and fine and overall food really good and just what I needed
4.70
317
patient reviews
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67 Lansdowne Road Bournemouth, Bournemouth, United Kingdom, BH11RW
Reception staff very efficient and welcoming, Out patient nurses are all very helpful and friendly
4.84
173
patient reviews
Verified profile
42-46 Weymouth Street, London, United Kingdom, W1G 6NP
Overall care and communication were professional, circumspect and timely contributing to a reassuring experience.
4.74
186
patient reviews
Verified profile
33 Grosvenor Place, Belgravia, United Kingdom, SW1X 7HY
Brilliant experience
4.92
101
patient reviews
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221 Crookston Road, Glasgow, United Kingdom, G53 3NQ
Felt well looked after, all staff friendly and helpful
4.85
123
patient reviews
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Wexham Street Wexham, Bucks, United Kingdom, SL3 6NH
Spire Thames Valley is a wonderful healthcare setting. The staff are always extremely friendly and helpful and the facilities are kept ammaculately.
4.82
133
patient reviews
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290 Centennial Avenue, Elstree, United Kingdom, WD6 3SU
Just great service
4.88
99
patient reviews
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OS Clinic, 45 Queen Anne St, London, United Kingdom, W1G 9JF
After being told by previous consultants, they won't do anymore for me, we came to see Professor Wilson, who had me diagnosed rapidly and found out a lot more than anyone else had recognised. I needed scans taken, and as we can not get them done in Scotland due to not being able to send them down to London, Natalie very kindly arranged 2x same day scans in London - amazing service! On the lead up to surgery, Natalie was so kind. She helped me overcome the thought of surgery and reduced my anxiety. Vlad was in touch also and kept us sufficiently informed. He also took an interest in me and tried to keep me relaxed prior to surgery. I had surgery under the care of Dr. Ronald Van Heerwaarden and Dr. Kristian Kley. They were super nice and had us well informed on the day of surgery and spent time with us answering any questions I had. Once surgery was over, we were visited by the surgeons again who kindly wanted to see me. They explained what they had done and were pleased with what they had performed. Professor Wilson advised me to get a Physiolab (which has arrived today) which helps significantly reduce swelling, and recommended staying at the Clavadel in Guildford for some days which I am more than grateful for the recommendation. I wouldn't have been physically or mentally able to have gone straight home from the hospital. Professor Wilson, Dr. Kley, and Vlad have all been a message away from help. The speed at which the team communicates is unparalleled. Now, 6 days after my operation, I've experienced the highs and lows of what a operation can do to you but the team nevertheless were very supportive throughout. I am now safely back home and am still getting daily followup messages from Vlad enquiring about my wellbeing and checking in with me. Now, that's what I call top customer service. I work in customer services myself and this really has been an amazing experience
4.89
86
patient reviews
Verified profile
St Marys Road, Poole, United Kingdom, BH15 2BH
overall a good experience
4.80
100
patient reviews