60 results found for EYE PROBLEM Clinics in HEADSTONE, HARROW

Overall good except for the wait times.

Professional and efficient

Very positive

Attended for follow up appointment, surgery performed at The Fortiius Clinic, London.

Clean, calm, efficient, centrally located, great consultant.

From walking through the door on my first initial consultation, to the end of my treatment, EVERYBODY was friendly, informative and guided through the stages. From the receptionists to the surgeons, a first class service.

The reception people are nice and helpful, made the waiting time an agreeable experience

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I have seen Marta de Oliveira for pelvic floor Physiotherapy for a couple of times and I can say that was super helpful all I have learned with her. I am now pregnant and not having to deal with the issue I had in the past. I highly recommend her to anyone that has pelvic floor issues. She is extremely professional and friendly.

Good and helpful staff