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Complex Spinal Disorders Southfields
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18-22 Queen Anne Street, London, United Kingdom, W1G 8HU
Efficient and friendly
4.78
779
patient reviews
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25 Harley Street, London, United Kingdom, W1G 9QW
Friendly staff with a very accurate timing
4.82
544
patient reviews
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9 Harley Street, London, United Kingdom, W1G 9QY
The place is clean, good location and easy to find address; the staff is punctual.
4.83
467
patient reviews
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1 Welbeck St, Marylebone, London, London, United Kingdom, W1G 0AR
Flawless care and professional expertise
4.86
274
patient reviews
Verified profile
164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
Genesiscare has an exceptional team from the moment you step into the room, feeling scared and uncertain. Lore, Ciara, Melissa, and the newest team member, Chanel (hopefully spelled correctly), immediately put you at ease with their warm and welcoming presence. They are truly a wonderful team. The clinical team, including Mimi, Assia, Shelley, Chelsea, Josiah, and Elma, are also the best of the best. They provide unwavering care for each patient under their watch, never faltering in their dedication. With the patience of saints, they are another wonderful team who truly represent the backbone and spirit of Genesiscare. If I have any recommendation at all, it would be the lavatory inside Genesis Care, should be designated for use by the clinical and admin staff and patients only, and not be accessible to engineers or builders in high visibility clothing. I had an unpleasant experience with the cleanliness level after I followed them in following my radiation treatment. Thank you team for caring
4.65
10
patient reviews
Verified profile
19 Harley Street, London, United Kingdom, W1G 9QJ
Very good experience. Thorough and rigorous practices run by specialists and professionals. Detailed diagnosis and honest explanations given to me. High quality equipment. Medical staff excellent. Clean and spacious interiors. The receptionists in the main entrance lobby seemed quiet and slightly unwelcoming, so have dropped the score to 4 stars.
4.80
145
patient reviews
Verified profile
OS Clinic, 45 Queen Anne St, London, United Kingdom, W1G 9JF
After being told by previous consultants, they won't do anymore for me, we came to see Professor Wilson, who had me diagnosed rapidly and found out a lot more than anyone else had recognised. I needed scans taken, and as we can not get them done in Scotland due to not being able to send them down to London, Natalie very kindly arranged 2x same day scans in London - amazing service! On the lead up to surgery, Natalie was so kind. She helped me overcome the thought of surgery and reduced my anxiety. Vlad was in touch also and kept us sufficiently informed. He also took an interest in me and tried to keep me relaxed prior to surgery. I had surgery under the care of Dr. Ronald Van Heerwaarden and Dr. Kristian Kley. They were super nice and had us well informed on the day of surgery and spent time with us answering any questions I had. Once surgery was over, we were visited by the surgeons again who kindly wanted to see me. They explained what they had done and were pleased with what they had performed. Professor Wilson advised me to get a Physiolab (which has arrived today) which helps significantly reduce swelling, and recommended staying at the Clavadel in Guildford for some days which I am more than grateful for the recommendation. I wouldn't have been physically or mentally able to have gone straight home from the hospital. Professor Wilson, Dr. Kley, and Vlad have all been a message away from help. The speed at which the team communicates is unparalleled. Now, 6 days after my operation, I've experienced the highs and lows of what a operation can do to you but the team nevertheless were very supportive throughout. I am now safely back home and am still getting daily followup messages from Vlad enquiring about my wellbeing and checking in with me. Now, that's what I call top customer service. I work in customer services myself and this really has been an amazing experience
4.89
86
patient reviews
Verified profile
23 Queen Square, London, United Kingdom, WC1N 3BG
The staff were super friendly, especially the receptionists and the nurses. There was construction going on every time we were visiting, which was a little noisy.
4.79
469
patient reviews
Verified profile
16 Devonshire St, Marylebone, London, United Kingdom, W1G 7AF
Extremely efficient,welcoming and helpful.
4.71
474
patient reviews
Verified profile
78 Harley Street, London, United Kingdom, W1G 7HJ
Wonderful, as expected.
4.90
151
patient reviews