210 results found for COMPLEX SPINAL DISORDERS Clinics in SOUTH EAST, ENGLAND

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I thought I was treated well

I attended the Platinum Medical centre and was dealt with promptly and professionally

fast and thorough

just like going to a hotel, many people all friendly and helpful

Clean and friendly. Would highly recommend.

My experience was top of the line - excellent!

Efficient booking appointment, helpful and friendly.

Spire hospital is fanstasic. I will be going back there for future appointments.

Overall a good experience