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General Surgery South East
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Verified profile
1 Park Ave, Solihull, United Kingdom, B91 3EJ
I got in touch with MUMS Clinic regarding treatment for my hand. After sending photos as requested, I heard nothing for several days. During that time, I contacted MUMS several times by phone and eventually was given an appointment and was asked to pay £50 deposit by one of the receptionists. I travelled on the day of the appointment from London to Solihull. When I arrived in Solihull, I received a call from MUMs advising me that they could not treat my hand and not to attend the booked appointment. When I asked for a refund of my deposit and expenses, I was advised by the MUMS assistant manager that they would review the case and let me know. Weeks later, I have heard nothing from them. I am disappointed and angry that I was not notified in advance of travelling that morning by train from London to attend and that I lost a day’s work and incurred travel expenses for myself and my wife.
4.86
1236
patient reviews
Verified profile
27 Tooley Street, London, United Kingdom, SE1 2PR
Very friendly and efficient service at the hospital
4.79
4268
patient reviews
Verified profile
Old Milverton Lane, Leamington Spa, United Kingdom, CV32 6RW
Reception staff are so friendly and welcoming
4.85
272
patient reviews
Verified profile
Chadwick Drive Saxon Street Eaglestone West, Milton Keynes, United Kingdom, MK6 5LR
Excellent staff very efficient and helpful
4.86
510
patient reviews
Verified profile
Gartree Road, Oadby, Leicester, United Kingdom, LE2 2FF
Lovely hospital, attentive staff, always on time with appointments but appointments are thorough.
4.83
155
patient reviews
Verified profile
Boundary Way, Hemel Hempstead, United Kingdom, HP2 7YU
Stylish surroundings, calm and friendly staff, spotless and welcoming. My consultant was very reassuring.
4.83
3398
patient reviews
Verified profile
1 Damson Parkway, Solihull, Birmingham, United Kingdom, B91 2PP
All good. Nurses were caring and friendly. Room was good.
4.86
197
patient reviews
Verified profile
Tollerton Lane ,Tollerton, Nottingham, United Kingdom, NG12 4GA
We were greeted with a friendly manner, didn't wait around our appointment was on time.
4.90
457
patient reviews
Verified profile
Priory Rd,, Edgbaston, United Kingdom, B5 7UG
Great setting made me feel at ease and comfortable. All of the staff members I encountered were extremely helpful and kind.
4.80
279
patient reviews
Verified profile
Unit 3, The Courtyard, Sutton Coldfield, United Kingdom, B75 7BU
No clear diagnosis after spending over £300 on 2 appointments still no further along complete waste of time and money and actually caused me more stress and anxiety.
4.90
366
patient reviews