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Complex Cataract Surgery Bromley-by-Bow
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9-11 Bath Street, London, United Kingdom, EC1V 9LF
everything went smoothly as expected
4.72
4358
patient reviews
1 Beaumont Square Stepney Green, London, United Kingdom, E1 4NL
Experience was fine
4.71
648
patient reviews
St Thomas Street, London, United Kingdom, SE1 9BS
Nice place, very clean with friendly staff who look after you.
4.78
3586
patient reviews
60 Grove End Road, London, United Kingdom, NW8 9NH
This seems to be a well run establishment and the staff are caring. The hospital is very clean too.
4.73
3757
patient reviews
25 Queen Anne Street, London, United Kingdom, W1G 9HT
Smooth from first video call to surgery. I had my surgery 1 month ago so it is too early to comment on the results as my vision is fluctuating still (one eye ok, the other having halos and glare sometimes intense). Staff is friendly and responds to your questions. Some small improvements could be -On the day of surgery I was asked how much grams of sedative I wanted and this is not an information a patient would/should know. I wished the nurse asked the question differently and advised the grams herself bssed on my answer. - staff informs you that of some common eye side effects (e.g. halos, dry eyes) but not on what this could imply for the rest of your health. For example, because one eye is experiencing more the side effects and the other not, there's an imbalanced vision and I have been suffering headaches since my surgery. I had not considered this (and as a patient I may not know to ask for this) and wished someone informed me of this possibility beforehand.
4.90
637
patient reviews
40-42 Lee Terrace, London, United Kingdom, SE3 9UD
Excellent friendly staff, very clean and tidy, spacious and positive vibe
4.80
850
patient reviews
5-10 Beaumont St, London, United Kingdom, W1G 6AA
Well looked after by attentive staff
4.83
3481
patient reviews
Chelsea Bridge Road, London, United Kingdom, SW1W 8RH
The hospital is spacious and clean, with extremely friendly and welcoming staff who are always ready to assist. The hospital is well-organized, making the entire process easy and stress-free.
4.74
1859
patient reviews
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
Roding Lane South, Redbridge, United Kingdom, IG4 5PZ
During my procedure, I was unlucky, and the nurse in charge of helping me through the night after the surgery was very bad; she was more concerned about dismissing patients than my awful pain, so I kept complaining until the head of nurses went and helped me. Overall, all the other staff were very friendly and helpful during my recovery and procedure.
4.76
638
patient reviews