61 results found for AGE-RELATED MACULAR DEGENERATION (AMD) Clinics in BROMLEY-BY-BOW, TOWER HAMLETS

My consultation was excellent from start to finish. Everyone I saw was professional but also made me feel at ease and were friendly. And the questions I asked about the surgery I am going to have was answered thoroughly. I was happy with the reassurance I was given about my surgery.

Good location in London.

Very positive

It was a very good experience that I had at the hospital.

The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.

During my procedure, I was unlucky, and the nurse in charge of helping me through the night after the surgery was very bad; she was more concerned about dismissing patients than my awful pain, so I kept complaining until the head of nurses went and helped me. Overall, all the other staff were very friendly and helpful during my recovery and procedure.

Excellent in every respect. Only visited for a short outpatient appointment.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very efficient

Excellent service!