41 results found for ARTHRITIS (HAND) Clinics in ESSEX, EAST OF ENGLAND

Had a great experience, Monica is a true professional and the results from my Treatments were amazing.

What you would expect from a private hospital, everything was spot on.

Very impressed, excellent service throughout.

Friendly and efficient reception. No waiting. Helpful nursing staff. Exemplary.

The staff and facilities are excellent , the appointment to attend letter did not explain if you would provide food or drinks during the surgery , there were no directions for the hospital given , the letter was 95% about how you would like to be paid !

The nurses cared for me really well and all the staff were very good .

The medical staff were all very professional and friendly. My only one area of slightly less impressed is that of the reception staff. Upon each visit a large group of staff are stood behind reception chatting about plans for the evening etc, leaving people waiting where not needed. Not a major issue but not a great first impression.

I had very good contact throughout. Every email was replied to very quickly with all the information I needed and a phone call would be made to follow up on any questions. I always managed to get through on the phone if needed, without waiting. The hospital itself was modern, clean and tidy with polite, friendly staff.

No issues!

On my first visit to the department on 17 March 2022 (after knee surgery for a Patellofemoral joint replacement on 14 March 2022) I was introduced to Chinyelu. Her immediate reaction to me could not have been less welcoming. Unfortunately she remained this way for the whole of the 45 minute appointment. I had already had 3 left hip replacements so I was used to pain but the pain of a partial knee replacement is far worse. I explained to her that I was in a lot of pain and her reaction was ‘you will be’, absolutely no effort to give me advice as to how I could make myself more comfortable. She then proceeded to make me lift my leg (impossible) and also bend it (impossible). I was feeling very vulnerable when I attended the appointment and really needed some support and I received none. My husband was in the car park when I came out and I cried. This is not like me. Since then I have been very fortunate to mainly see Sarah who is one of the very best physiotherapists I have ever met (as you can imagine this is an extremely strong recommendation if you look at my medical history) who is always warm and friendly and gets the best out of me. I have also met G on a couple of occasions who has been an excellent replacement for Sarah.