New Victoria Hospital Physiotherapy Department
184 Coombe Lane West, London, United Kingdom, KT2 7EG
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Verified profile
Patient Trust Score
65 recommendations for:
About
About New Victoria Hospital Physiotherapy Department
New Victoria Hospital Physiotherapy Department is located within the main hospital building and features a modern and comfortable reception and waiting area, four spacious and well-appointed treatment rooms, and a rehabilitation gym with an array of specialist exercise equipment.
Our team of specialist Physiotherapists are highly trained and full members of the Chartered Society of Physiotherapy and Health and Care Professions Council. They uphold a commitment to continuous professional development and use evidence-based physiotherapy treatment approaches in their practice to ensure the delivery of care to the highest possible standards.
In London, UK, New Victoria Physiotherapy provides 19 single, private, ensuite hospital rooms for overnight stays. These rooms feature various amenities, including an ensuite bathroom with a walk-in power shower, air conditioning and temperature control, a lockable drawer for valuables, wall-mounted flat-screen television and radio (including Sky News and Sky Sports), WiFi, a tablet available upon request, a telephone, adjustable lighting, a nurse call system, an electric bed with adjustable controls, a wardrobe and storage space, and safety non-slip floors. Additionally, there is a lovely courtyard garden to explore.
Upon visiting Reception, a Patient Services Advisor will welcome guests to New Victoria Physiotherapy and show them to their rooms. They will then explain any necessary controls before leaving guests to settle in.
At New Victoria Physiotherapy, the dedicated housekeepers receive regular training in infection control procedures to maintain exemplary standards of cleanliness. The rooms are cleaned daily, and deep-cleaned between visitor stays to ensure guests' utmost comfort.
In exceptional circumstances, guests may be allowed to have someone stay with them overnight. This may occur if the guest has been assessed as critically ill, if the accompanying person is acting as a carer/interpreter/chaperone, or if the guest is under 18 years of age. In such cases, a spare bed can be arranged within the guest's room.
Areas of expertise
Based on patient reviews & endorsements by other professionals
- Back Pain (12%)
- Postoperative Rehabilitation (12%)
- Shoulder Pain (11%)
- General Physiotherapy (9%)
- Neck Pain (8%)
- Others (48%)
Specialties
- Physiotherapy
Subspecialties
- General Physiotherapy
- Hand Therapy
All conditions and treatments
- Back Pain
- Shoulder Pain
- Neck Pain
- Ankle Sprain
- Lower Back Pain
- Arthritis (Hip)
- Knee Pain
- Arthritis
- Leg Pain
- Sports Injuries
- Rehabilitation
- Manual Therapy Techniques
Opening hours
Monday
08:00 - 20:00
Tuesday
08:00 - 20:00
Wednesday
08:00 - 20:00
Thursday
08:00 - 20:00
Friday
08:00 - 18:00
Saturday
09:00 - 13:00
Sunday
Enquire
Reviews
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*Star rating based on patient reviews
62 reviews
3
On my first visit to the department on 17 March 2022 (after knee surgery for a Patellofemoral joint replacement on 14 March 2022) I was introduced to Chinyelu. Her immediate reaction to me could not have been less welcoming. Unfortunately she remained this way for the whole of the 45 minute appointment. I had already had 3 left hip replacements so I was used to pain but the pain of a partial knee replacement is far worse. I explained to her that I was in a lot of pain and her reaction was ‘you will be’, absolutely no effort to give me advice as to how I could make myself more comfortable. She then proceeded to make me lift my leg (impossible) and also bend it (impossible). I was feeling very vulnerable when I attended the appointment and really needed some support and I received none. My husband was in the car park when I came out and I cried. This is not like me. Since then I have been very fortunate to mainly see Sarah who is one of the very best physiotherapists I have ever met (as you can imagine this is an extremely strong recommendation if you look at my medical history) who is always warm and friendly and gets the best out of me. I have also met G on a couple of occasions who has been an excellent replacement for Sarah.
5
Prompt and friendly service by Gennai. Will def recommend ( and return if needed).
5
Excellent knowledgeable staff
5
G was fabulous, great advice on exercises to do at home and made good progress
5
Excellent service and always provided realistic expectations of progress timescales.
5
No problems. Always feel welcome and attentive.
5
Very professional
5
Very helpful with exercises to do, advice on Maintaining posture and good support
5
Geena has been most helpful, constructive and challenging. I am very grateful for all her support.
5
G was very professional and helpful. Feeling a lot better, with a clear view of how to maintain my health.
Gallery
Most recent videos
Explore videos from New Victoria Hospital Physiotherapy Department explaining process of procedures and other important things you should know before choosing your provider.
New Victoria Hospital
02 November 2023
Physiotherapy at New Victoria Hospital
02 November 2023
vimeo
Postoperative Physiotherapy at New Victoria Hospital
02 November 2023
vimeo
Most recent articles
Read articles from New Victoria Hospital Physiotherapy Department explaining process of procedures and other important things you should know before choosing your provider.
How Massage Therapy Can Benefit You After Surgery
Evidence of massage therapy dates back to ancient China, 2700 BC. The numerous health benefits of massage makes it one of the most popular luxuries and is enjoyed by millions of people all over the world. Here, Mario Moreno, our highly experienced massage therapist explains how a massage can help you not only to recover from all of your various aches and pains and maintain a healthy, balanced lifestyle, but also how a massage can benefit you following surgery.
02 November 2023
newvictoriaco.uk
Long Covid - How Respiratory Physiotherapy Can Help
Long Covid has been recently defined by WHO as a syndrome affecting individuals who experience Covid-19 symptoms that last at least two months. It is estimated that 1 in 40 people who have had Covid-19 in the UK presents at least one symptom after 3 months. Vicky Robinson, Respiratory Physiotherapist at New Victoria Hospital, explains how specialist physiotherapy treatments can help to relieve breathlessness and many other symptoms that can persist after a Coronavirus infection.
02 November 2023
newvictoriaco.uk
Shockwave Therapy Now Offered By New Victoria Physiotherapy
Our Physiotherapy Department is now able to offer Shockwave Therapy for soft tissue injuries.
02 November 2023
newvictoriaco.uk
Brand New Physiotherapy Suite Has Opened In The Main Hospital Building
With an increased number of treatment rooms, a fully-equipped gym and a more comfortable waiting area, the new Physiotherapy Suite is designed to offer our patients an improved experience in a more comfortable environment.
02 November 2023
newvictoriaco.uk
FAQ
What are New Victoria Hospital Physiotherapy Department's reviews like?
New Victoria Hospital Physiotherapy Department's overall patient rating is 4.91 out of 5 stars on Doctify.
This is based on 62 reviews
When is New Victoria Hospital Physiotherapy Department open?
New Victoria Hospital Physiotherapy Department is open Monday (08:00 - 20:00), Tuesday (08:00 - 20:00), Wednesday (08:00 - 20:00), Thursday (08:00 - 20:00), Friday (08:00 - 18:00), Saturday (09:00 - 13:00)
What is the phone number for New Victoria Hospital Physiotherapy Department?
+442089499040
Does New Victoria Hospital Physiotherapy Department accept new patients?
New Victoria Hospital Physiotherapy Department generally accepts new patients.
Get in touch with this practice to enquire as a new patient
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