New Victoria Hospital Physiotherapy Department 

184 Coombe Lane West, London, United Kingdom, KT2 7EG 

Overall Rating

Overall Experience

4.92

Friendliness

4.9

Wait time

4.85

Cleanliness

4.97

Top feedback

“Prompt and friendly service by Gennai. Will def recommend ( and return if needed).“
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Reviews

4.91 Overall Patient Trust rating
Overall Experience
4.92
Friendliness
4.9
Wait time
4.85
Cleanliness
4.97
Back Pain
8/61
Shoulder Pain
7/61
General Physiotherapy
6/61
Neck Pain
5/61
Ankle Sprain
3/61
Physiotherapy
3/61
Arthritis (Hip)
2/61
Knee Pain
2/61
Lower Back Pain
2/61
Rehabilitation
2/61
Arthritis
1/61
Leg Pain
1/61
Sports Injuries
1/61
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Very professional, the highest quality of treatment throughout my case.
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Overall Experience (5/5)
Friendliness (4/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
Well managed and excellent service. Friendly staff and very clean.
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
I want to say a massive thank you to Chimyelu Obi for her amazing treatment in the physiotherapy department.
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
Professional,welcoming,knowledgeable and friendly, put me at ease immediately.
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Anna has been amazing not only with giving me shock therapy for my elbow but also advising me on exercises to do to rehabilitate and always goes the extra mile. Thanks Anna!
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
I have found the treatment was effective and my physiotherapist Ana is very friendly and knowledgeable. Overall experience is really positive. Thanks Ana!
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Excellent. Attentive service and able to focus on key issues. Very pleased with outcome.
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
In a word “ excellent “ ! I had “ frozen shoulder “ which had only been mildly alleviated by saline injection. A course of physio with Ana really made the difference - and has got me back to normal ! Each session produced an incremental improvement - which the exercise / stretch routine that Ana gave me to use between treatments allowed me to retain. I am really pleased with ( and grateful for ) the outcome.
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
A friendly, efficient and effective physio department that cured my issues and set me up with advice and exercise to avoid future issues.
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Really very good. All 6 sessions started on time and were extremely helpful in my regaining full strength, dexterity and functionality. My physiotherapist, Ana, was excellent in providing manual therapy, setting exercises to do at home and giving me general advice such as on posture, sleeping position and movement. I can highly recommend Ana. Thank you Ana for your help and good luck for the future.
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Other Reviews