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New Victoria Hospital Physiotherapy Department

New Victoria Hospital Physiotherapy Department

184 Coombe Lane West, London, United Kingdom, KT2 7EG

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All reviews(62)
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Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Back Pain (8)
Postoperative Rehabilitation (8)
Shoulder Pain (7)
General Physiotherapy (6)
Neck Pain (5)

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*Star rating based on patient reviews

62 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Anna has been amazing not only with giving me shock therapy for my elbow but also advising me on exercises to do to rehabilitate and always goes the extra mile. Thanks Anna!

22 May 2021verified patient
Patient seen for:
Sports Injuries
Shoulder Pain

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I have found the treatment was effective and my physiotherapist Ana is very friendly and knowledgeable. Overall experience is really positive. Thanks Ana!

18 May 2021verified patient
Patient seen for:
General Physiotherapy
Exercise Advice

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Geena has been most helpful, constructive and challenging. I am very grateful for all her support.

17 Jun 2021verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

G was very professional and helpful. Feeling a lot better, with a clear view of how to maintain my health.

16 Jun 2021verified patient
Patient seen for:
Back Pain

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

In a word “ excellent “ ! I had “ frozen shoulder “ which had only been mildly alleviated by saline injection. A course of physio with Ana really made the difference - and has got me back to normal ! Each session produced an incremental improvement - which the exercise / stretch routine that Ana gave me to use between treatments allowed me to retain. I am really pleased with ( and grateful for ) the outcome.

07 May 2021verified patient
Patient seen for:
Shoulder Pain
Frozen Shoulder

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent. Attentive service and able to focus on key issues. Very pleased with outcome.

08 May 2021verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I want to say a massive thank you to Chimyelu Obi for her amazing treatment in the physiotherapy department.

15 Jun 2021verified patient
Patient seen for:
Knee Pain

4.75

5.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
5.00
Wait time

Well managed and excellent service. Friendly staff and very clean.

15 Jun 2021verified patient
Patient seen for:
Neck Pain
Back Pain

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very professional, the highest quality of treatment throughout my case.

15 Jun 2021verified patient
Patient seen for:
Acupuncture
Knee Pain
General Physiotherapy

3

1.00
Overall Experience
5.00
Cleanliness
1.00
Friendliness
5.00
Wait time

On my first visit to the department on 17 March 2022 (after knee surgery for a Patellofemoral joint replacement on 14 March 2022) I was introduced to Chinyelu. Her immediate reaction to me could not have been less welcoming. Unfortunately she remained this way for the whole of the 45 minute appointment. I had already had 3 left hip replacements so I was used to pain but the pain of a partial knee replacement is far worse. I explained to her that I was in a lot of pain and her reaction was ‘you will be’, absolutely no effort to give me advice as to how I could make myself more comfortable. She then proceeded to make me lift my leg (impossible) and also bend it (impossible). I was feeling very vulnerable when I attended the appointment and really needed some support and I received none. My husband was in the car park when I came out and I cried. This is not like me. Since then I have been very fortunate to mainly see Sarah who is one of the very best physiotherapists I have ever met (as you can imagine this is an extremely strong recommendation if you look at my medical history) who is always warm and friendly and gets the best out of me. I have also met G on a couple of occasions who has been an excellent replacement for Sarah.

09 Jun 2022verified patient
Patient seen for:
Postoperative Rehabilitation