43 results found for ARTHRITIS (ANKLE) Clinics in ESSEX, EAST OF ENGLAND

Had a great experience, Monica is a true professional and the results from my Treatments were amazing.

Very impressed, excellent service throughout.

Right from my initial contact to enquire about a consultation to my admission for a surgical procedure everybody was very professional and efficient yet at the same time remaining friendly, reassuring and approachable. Everything was always explained and then happened exactly as I was told it would. I felt that I mattered!

The staff and facilities are excellent , the appointment to attend letter did not explain if you would provide food or drinks during the surgery , there were no directions for the hospital given , the letter was 95% about how you would like to be paid !

Very kind helpful staff in a very clean environment

Every appointment at KIMS was great, all the staff are so friendly & attentive. On the day of surgery, I was looked after so well. Especially those keeping me chatting whilst I was having the anaesthesia ☺️

On my first visit to the department on 17 March 2022 (after knee surgery for a Patellofemoral joint replacement on 14 March 2022) I was introduced to Chinyelu. Her immediate reaction to me could not have been less welcoming. Unfortunately she remained this way for the whole of the 45 minute appointment. I had already had 3 left hip replacements so I was used to pain but the pain of a partial knee replacement is far worse. I explained to her that I was in a lot of pain and her reaction was ‘you will be’, absolutely no effort to give me advice as to how I could make myself more comfortable. She then proceeded to make me lift my leg (impossible) and also bend it (impossible). I was feeling very vulnerable when I attended the appointment and really needed some support and I received none. My husband was in the car park when I came out and I cried. This is not like me. Since then I have been very fortunate to mainly see Sarah who is one of the very best physiotherapists I have ever met (as you can imagine this is an extremely strong recommendation if you look at my medical history) who is always warm and friendly and gets the best out of me. I have also met G on a couple of occasions who has been an excellent replacement for Sarah.

Much more relaxed environment to receive health care. Staff polite and helpful.

Excellent

Staff were great and the experience was very efficient