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Addiction United Kingdom
Popular specialties
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21 Woodbourne Road, Harborne Harborne, Birmingham, United Kingdom, B17 8BY
Fantastic team all over the organisation. Would highly recommend. Thank you to everyone for everything you have done for me.
4.69
99
patient reviews
Verified profile
220 Old Bedford Rd, Luton, United Kingdom, LU2 7HP
I, overall i had help with everything I needed, the therapists were absolutely amazing, my direct therapist was Christina. Her patience and kindness helped me open up, which I find very difficult. I can not thank her enough. All the support workers were exceptional at their jobs and could not help enough if I had an issue at any time. Management was terrible, on more than 3 occasions after being told multiple times, they took little to no action. 1. We, as vulnerable women were placed in a house with a sexually aggressive man, which was ignored and took the clients to take action. He was allowed to make me feel physically unsafe, as a woman who has been previously sexually assaulted, this is unacceptable and I WILL be taking matters further. The vetting process needs to be seriously looked at for the safety of the clients. Again, the support workers were amazing, but obviously, they were not in charge of vetting this man. They should be given relevant information. For their safety as well as ours. This to me is ridiculous and a slap in the face as I trusted I was safe here, which I was not at times. I didn't not pay over 9000 pounds to have more anxiety than I came with, I suffered from nightmares and triggers because of this. i have not told my father yet but will be informing him when I put a written complaint to head office. I will be reviewing liberty house on line and will be including this. 2. Bullying. I have seen the bullying ignored after multiple complaints from clients. On one occasion, a client was so badly scared, he tried to walk into the road, he then left shortly after, leaving his clothes in his room. The man that was involved was not even warned as it could have meant he couldn't go on to his next arranged housing, the second situation of bullying I have Continued to witness, even today was a young woman that has had MANY incidents of causing arguments, caught in lies and made the house a toxic environment, has had nothing taken against her. She is still here and I'm worried the effect on the new clients of this house. Clearly, the money is more important than the safety and mental health of your clients. Another thing I will be taking further. All that matters is the money liberty house makes, this is also seen in the quilty of the food, tesco basics, shopping lists by clients ignored. Food preferences ignored. absobltly ridiculous for the price I payed.
4.31
88
patient reviews
Verified profile
6th Floor, 4 Temple Row, Birmingham, United Kingdom, B2 5HG
My experience with Priory has literally been life changing. When I first started my therapeutic journey I wasn’t in a great place in life, after the help and guidance of Hafifa I now feel comfortable and confident within myself. I have a strong sense of clarity and confidence that I’ve been given the tools to succeed on my own going forward.
4.79
147
patient reviews
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High Street, Ticehurst, United Kingdom, TN5 7HU
Generally a good experience after I got used to it.
4.82
672
patient reviews
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18 Winchester Rd, Worthing, United Kingdom, BN11 4DJ
Overall very good
4.65
51
patient reviews
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100 Wilmslow Rd, Heald Green,, Cheadle, United Kingdom, SK8 3DG
When I first came to the Priory I didn't know what to expect as I have never had counselling before. I didn't have to wait long to be seen. On entering the building there is a warm, calm atmosphere from the staff. They are so kind and helpful and have helped me in so many ways. They always say good morning and always offer me a drink from the tea and coffee machine. The building is spotless and has a lovely fishtank in reception. Very calming. I have an amazing counsellor Sue who is helping me through my most darkest time. She greeted me with a lovely smile and made me feel at ease right from the start. The Priory is so calming. I enjoy my sessions with Sue and always feel better after my session. She is always very compassionate and calming. Thank you everyone at the Priory. You are the best. Kind regards Julie K
4.81
213
patient reviews
Verified profile
Blyth Bridge, West Linton, United Kingdom, EH46 7DH
Wonderful location, great staff, an excellent experience. The therapists are very professional with lots of experience. Food was good and the facilities/activities super. I would highly recommend.
4.90
19
patient reviews
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11-19 Lisson Grove, London, United Kingdom, NW1 6SH
An incredibly supportive environment, staffed by highly competent and caring individuals.
4.64
415
patient reviews
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Grovelands House The Bourne, Southgate, United Kingdom, N14 6RA
The Priory North London has saved my life! I have so much gratitude to every councillor, consultant, therapist, doctor, nurse, every ward staff member, catering, maintenance, the cleaning staff and receptionist. Each and every person has shown me such empathy and kindness. They have each in their own way given me such Hope, Serenity, Faith and Courage for a better and brighter future and a willingness to learn and grow. Thank you. Love always - Liv x
4.50
135
patient reviews
Verified profile
Rappax Rd Hale, Altrincham, United Kingdom, WA15 0NU
Excellent therapy service
4.73
59
patient reviews