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Prime Medical Center Jumeirah

Cardiology, Dermatology, + 6 more

I am writing to express my disappointment with the service I received at the lab during my recent visit. I was informed that I would need to wait approximately 30 minutes, as I would be accommodated in between scheduled appointments. I understood this and agreed to wait. However, I ended up waiting for almost two hours while experiencing significant pain in my lower abdomen, which was the reason for my clinic visit. During this time, I was instructed to drink a large amount of water and continued waiting in discomfort. Despite the staff being aware that I was in pain and seeing my condition, I was repeatedly ignored and not given any updates or assistance. I understand that clinics can be busy, but waiting for such an extended period while in pain, without proper communication or consideration, was very distressing. I am extremely disappointed with the level of care and service provided. I hope this feedback will be taken seriously and used to improve patient care in the future.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

My appointment was scheduled at 6:40 PM. Due to traffic while traveling from Sharjah to the clinic, I arrived slightly late at 6:55 PM. A male nurse did not allow me to directly see the doctor and advised me to wait for one hour. When I eventually saw the doctor, I was asked to undergo an X-ray. After the X-ray, I had to wait again for approximately 20 minutes. The doctor informed me that everything looked fine and prescribed a gel to apply along with painkillers. However, I am concerned because I am still experiencing shoulder pain, and I am unsure why the pain persists if everything appears normal. Additionally, the male nurse informed me that physiotherapy approval would take approximately three days.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I would like to express my deepest and most heartfelt gratitude to Dr. Falahunisa Shaikh for the exceptional care, dedication, and support she provided throughout my pregnancy and delivery. Her remarkable expertise, confidence, and calm reassurance made all the difference and played a vital role in helping me achieve a safe and successful normal delivery. I am truly grateful for her professionalism, compassion, and genuine commitment to her patients. I wholeheartedly recommend Dr. Falahunisa Shaikh to anyone seeking a highly skilled, caring, and trustworthy gynaecologist.

Dr Shouku Dental & Implant Clinic

Dentistry

I’ve had an amazing experience with dr shouku. He’s very committed to his work, which is clearly visible in the service provided. Dr. Shouku is the only person I would blindly trust with my teeth. The staff is also very friendly and welcoming. I would definitely recommend the clinic and Dr. Shouku. I plan on getting Invisalign done by him and so far I’ve had my Invisalign consultation, where I was shown what my teeth would realistically look like after the procedure using the itero machine. He customized the results to make it my dream smile and to make my dream a reality.

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

Can you please look at the requirement of visiting the cashier after doctor visit. As a process once we are done with the doctor, we need to visit the cashier before leaving but for certain insurance it is completely covered and if it is not covered nurse always informs on the additional charge. If there is no payment you shouldnt be asking the people to queue up for cashier because you already have a long wait and just to get a stamp on the registration paper and a acknowledgment of nothing is required we are expected to wait 10-15 minutes.

Dr. Walaa Mahgoub Osman

Internal Medicine Doctor

My recent visit with Dr. Walaa was a very positive experience. She is extremely gentle, caring, and professional in her approach. She made me feel comfortable throughout the consultation and took the time to explain everything clearly. Dr. Walaa is always ready to assist whenever I come and ensures that all my concerns are properly addressed. Her supportive and attentive attitude truly shows her dedication to her patients. I highly appreciate her care and would confidently recommend her. Actually all of the staff in Mubarak are accommodating.

Dr Kenneth Mackinnon Mitchell

Psychiatrist

I visited Dr.Kenneth for the first time 4 years ago , He is the best psychiatrist in Dubai , he is a good listener,calm, kind , attentive and not judgemental at all, he takes his time with the patients , l was struggling from depression, insomnia and anxiety for so long, he gave me clear information about medications, and helped me with the plan for my treatment, he changed my life to the better, I'm really greatful for him, and I strongly recommend him for Insomnia, depression and anxiety.

SKIN111 @ Home

Beauty Therapy, Cosmetic (Aesthetic) Medicine

I had a great experience with Skin111’s home IV drip service. Nurse Milu came to my home and was extremely professional, kind, and gentle throughout the process. She explained everything clearly, made me feel very comfortable, and ensured the service was done safely and smoothly. The entire experience was stress-free and convenient. Highly recommend Nurse Milu and Skin111 for anyone looking for reliable home IV drip services!

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I received great customer service from the reception, cashier, nurse and the doctor & they did a great job in making me feel great as I was sick. As it has always been the case with any Prime Branch. However to my surprise when I went to receive my sick leave, I did not expect the tone of the staff on the desk there to be discourteous. She was on her phone and the tone of her voice was very unprofessional.

Allied Medical Centre

Endocrinology and Diabetes, General Medicine, + 16 more

This was my second visit in two years and this time I must say it was very different. Since mammography is not an easy process to handle for me, I was so happy to see such a kind technician. She made me comfortable and took the process very slow making sure I am ok. Unfortunately I forgot to ask for her name, she sounded South African.. I would like to thank her very very much for how she made me feel.

Mr Craig Tanner

Podiatrist

After a very long time and many years of searching, I finally found the best podiatric doctor Craig.He truly understood my leg length difference and made insoles that have made a real, noticeable difference in my comfort and daily life. His knowledge, precision, and care are exceptional. I am extremely grateful and highly recommend him to anyone . Thank you for giving me relief and confidence

Dr. Shoja Rahbari

ENT Surgeon

Great consultation with Dr Shoja! He really took his time with us as explained everything. Thank you for all your help we really appreciate it! He also really examined my son properly and helped us with all the necessary steps that we needed to follow after the visit.

Dr. Hamed Abbasi

Ophthalmologist

Dr. Hamed Abbasi has an amazing personality and a big heart. He is calm, patient, and truly cares about his patients. He took the time to listen to me and explain everything clearly, which gave me real peace of mind. I’m very thankful for his care and support.

Dr. Ahmed Adel Salim

Dentist

دكتور أحمد عادل سليم من أفضل دكاترة الأسنان اللي تعاملت وياهم. أسلوبه مريح ويتعامل بذوق واحترام، ويحرص يشرح الحالة والعلاج بكل وضوح. يهتم بالتفاصيل وشغله نظيف ودقيق، وحسيت براحة كبيرة أثناء العلاج. تجربة فوق الممتاز وأنصح فيه لأي شخص يبي دكتور يعتمد عليه

Dr Munima Habib

Obstetrician & Gynaecologist

It was my first visit with Dr. Munima Habib. I hate going to Gynae's but Dr. Munima made me feel very at ease and comfortable. She listened to my history and concerns and explained everything clearly. It felt like visiting a friend instead of a Dr.

Dr. Srinivas Janga

Neurosurgeon

Dr. Janga is very warm & welcoming. He's very detailed in explaining my condition. He's so calm & soft spoken and that is so reassuring to a patient. I'm hopeful that Dr. Janga will be able to help me ease my spine problem.