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Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

Unfortunately the experience wasn’t great this time on multiple levels, hence feel the need for writing review as we are very regular at PRIME and have been going here for years with trust. Firstly the washrooms on 3 floor and M floor were not clean at all, I had to use it multiple times because of my condition and each time it was unhygienic. Secondly, I visited the doctor for a follow up but they charged me for consultation, my appointment was within seven days which they canceled and postponed twice because of doctors unavailability and then blamed me for not coming within seven days. I expected support on this from the customer service staff atleast when we spoke to him but he also couldn’t do much. Thirdly, the sick leave we applied for was received the next day as there was some delay in getting a stamp which the nurse informed us, but the sick leave came within seven days wrong dates and employer name, even though I had given correct information. Then they were blaming me saying you need to come in the morning for sick leave because at night time the transcriptionist or system might not work! Whereas I had been there at 6:15 pm for a 6:45 pm appointment which they gave me and made me wait till 7:25pm to see the doctor! This is very disappointing experience especially after being there so many times.

Prime Medical Center at Zero 6 Mall, Sharjah, UAE

Cardiology, Dentistry, + 12 more

I’ve been a frequent visitor for nearly 15 years at Prime MC Arabian center. This was my first time at the 06 mall branch since my recent move. Overall staff interaction was good although the speed at which they work could be improved. My main dissatisfaction was Dr. Khalida. She was not friendly or comforting. She did not explain my diagnosis or my treatment. She dismissed me quickly without listening to me, I assumed it was due to her shift end. The chairs placed for patients to sit in her room were so far away from her desk, it was inconvenient to speak as I had a very bad throat and could not speak loudly. I doubt she heard anything I said and I had to keep repeating myself when it was painful to speak as it is. I have never experienced a doctor to be so distant and disinterested in their patient

Dr. Valeria Risoli

Psychologist

I cannot recommend her highly enough. She is an exceptionally skilled and compassionate psychologist with an incredible depth of knowledge and preparation. From the very first session, I felt truly seen, understood, and supported. She combines professionalism with genuine warmth and empathy, creating a space that feels both safe and deeply respectful. What makes her truly outstanding is her remarkable intuition and clinical insight. She has an amazing ability to understand situations deeply and to foresee patterns and developments based on the information she gathers. Her guidance is thoughtful, precise, and always tailored to the person in front of her. You can truly feel that she cares, not only as a professional, but as a human being. Working with her has been a transformative experience

NeuroActive Health Hub

Chiropractic, Pain Management, + 2 more

My experience with Dr. Nageena and the reception team at Neuroactive Health Hub has been truly excellent. Dr. Nageena is highly professional, knowledgeable, and incredibly compassionate. She listens patiently, explains everything clearly, and ensures you feel comfortable and confident throughout the consultation. The reception team deserves special appreciation for being polite, helpful, and well-organized. They manage appointments efficiently, greet patients with a smile, and are always ready to assist, making the entire visit smooth and stress-free. Overall, Neuroactive Health Hub provides a welcoming and professional environment with exceptional care and service. I highly recommend Dr. Nageena and her team to anyone looking for quality healthcare and a positive patient experience.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

Very poor experience at the gynecology department counter and scanning room inside the clinic. The staff attitude was not at all satisfactory. They appear angry and pass on their work stress and busyness to patients who are only trying to ask basic questions. I understand staff may be busy, but patients are not responsible for that. We do not know clinic procedures, so asking questions is our only option. Instead of answering politely, staff react impatiently and get upset, which is not acceptable. Counters are often left unattended, and calls to the gynecology counter are never answered—I tried nearly 10 times in a week. This clinic seriously needs better patient handling and communication.

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

I am visiting your clinic often and every thing is good and the doctors and nurses aren’t very professional but I am very disappointed with the pharmacy and the staff , it took more than 45 minutes to send the request to Insurance !!! And when I asked them , they send you have to wait and you can not ask us ?!? - I can ask not to wait for very long time because there is only one person sending request when you have 7 people just giving the medication . It’s very disappointing and I will not use your pharmacy in the next visit because it’s weast of time I have to wait for submitting and then approval and then the handing over more than 2 hours , I prefer to do it from other pharmacies

Gyneco

Obstetrics & Gynaecology

I have been a patient of Dr. Maria for 4 years. She was recommended to me by another doctor friend to help with menopause symptoms following poor experiences with other doctors. Dr. Maria is very knowledgeable and showed great empathy. I felt like someone really understood what I was going through for the first time. She immediately got me onto the correct HRT which alleviated all my symptoms and improved my quality of life. She makes me feel at ease during routine appointments as opposed to feeling embarrassed. The team at Gyneco as very welcoming, friendly and professional. They are always available to assist. I highly recommend this clinic and Dr. Maria to others.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I had an excellent experience with Dr. Iza Roelle at Prime Reef Mall. From the moment I walked in, she made me feel comfortable, heard, and genuinely cared for. Dr. Roelle was professional, compassionate, and extremely knowledgeable. She took the time to explain everything clearly, answered all my questions with patience, and made sure I understood each step of my care. Her warm and reassuring approach put me at ease throughout the entire visit. I highly recommend Dr. Iza Roelle to anyone seeking exceptional obstetric and gynecological care — she truly goes above and beyond for her patients!

SKIN111 DIFC

Cosmetic (Aesthetic) Medicine, Dentistry, + 3 more

I had an excellent experience with my face laser sessions, especially thanks to my therapist, Nekhlia. She is extremely professional, gentle, and very knowledgeable. She took the time to explain the process, made sure I was comfortable throughout the session, and paid great attention to detail. The laser experience itself was smooth and effective, and I noticed great results. Nekhlia’s care and professionalism truly made a difference, and I felt confident and well taken care of from start to finish. I highly recommend her for anyone looking for a safe and effective face laser treatment.

Dr. Ubaid Shah

Neurologist

We visited Dr. Ubaid Shah for a pediatric neurology consultation for my son, Mohammed. Dr. Ubaid Shah was very professional, patient, and kind. He took the time to carefully listen to our concerns, explained the condition clearly, and made us feel comfortable and reassured throughout the visit. We truly appreciated his compassionate approach and expertise in pediatric neurology.

Dr. Mohamad Almasoute

Paediatrician

My baby had a fever and clearly needed antibiotics but the pediatrician doctor advised to wait a couple of days and instead prescribed some basic medicine. My baby has now been suffering for the last 2 days and I’ve had to take her to ER.

Dr Anil Singh

Cardiologist

Doctor 1* (he did not helped me to understand my health situation, there was not a consultation, only made a medicin prescription. Very unprofessional, very unhelpful. I will definitely not come again to this doctor).

Dr. Pavithra V Reddy

Internal Medicine Doctor

Dr. Paratha is very patient and attentive who explains everything clearly. I felt listened to and well cared for. Highly recommended.

Ms Nour Al Mahmoud

Nutritionist

Ms. Nour is very lovely and the consultation was very good. Gave all helpful information and guidance as needed. Thank you Ms. Nour!

Dr Urmil Verma

Obstetrician & Gynaecologist

I felt relaxed mentally speaking to Dr. Urmil. Cleared my doubts with patience and gave me enough time to speak. Wonderful doctor.

Dr. Saumya Johnson

General Practitioner

She is very junior to be a Dr with no compassion and doesn’t know how to handle the situation or give clear advise