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Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I went to the clinic Wednesday night after work as I was having trouble breathing, colds, headaches and had some chest pain that day and numbness on the gums. Doctor did some tests but before the results even arrived he said probably iron deficiency and B12 deficiency. Something about gastrtitis and allergies. He prescribed meds for gastritis, allergies, and then paracetamol. Told me to come back Friday to discuss test results since he’s not working on Thursday. Thursday morning, I woke up worse than the day before and had to take a sick leave. Thursday was when the results came but still no diagnosis from the doctor. I came back Friday as he asked. He said iron deficiency hence the iron supplements and also mild bronchitis but no need for antibiotics just cough syrup. When I asked for a sick leave certificate he said he can’t give one for Thursday, only Friday. Does that make sense?! He knew I was sick Wednesday night. That’s when I did the tests. He can confirm I’m still ill Friday. What do you think I was doing Thursday?!? Pilates?!? Of course, I was sick then! And he’s the one that told me not to come Thursday. Not even the end of it. He also did not discuss anything about the gastritis or the B12 deficiency he mentioned. No explanation. Worse still, the sick leave certificate that I had to pay AED 80 for does not mention the mild anemia and mild bronchitis even though he has prescription for them! The sick certificate only says common cold and cough! Ridiculous. And when I brought this up to nurse and reception— no help whatsoever.

Prime Medical Center Ajman

Cardiology, Dentistry, + 11 more

I would also like to express my sincere appreciation for Dr. Hussain Ismail, who treated me during our visit to Prime Medical Centre Ajman on 08 February. From the very start, Dr. Hussain was calm, attentive, and extremely thorough. He took the time to properly assess my condition and, most importantly, was very mindful of the fact that I am a heart patient. This level of awareness immediately gave me confidence and reassurance. He carefully reviewed my medical history and current medications, and made sure that the treatment and medications he prescribed would not interfere with my existing heart medications. His approach was both cautious and well-informed, striking the right balance between treating my immediate condition effectively while prioritizing my long-term health and safety. Dr. Hussain explained everything clearly, answered our questions patiently, and ensured that I felt comfortable and well cared for throughout the consultation. His professionalism, medical expertise, and genuine concern for patient well-being truly stood out. Doctors like Dr. Hussain Ismail are the reason patients feel safe placing their trust in a healthcare facility. I am very grateful for the care I received and highly recommend him to anyone seeking a doctor who is knowledgeable, attentive, and genuinely patient-centered.

Dr Hussein Ismail

General Practitioner

I would also like to express my sincere appreciation for Dr. Hussain Ismail, who treated me during our visit to Prime Medical Centre Ajman on 08 February. From the very start, Dr. Hussain was calm, attentive, and extremely thorough. He took the time to properly assess my condition and, most importantly, was very mindful of the fact that I am a heart patient. This level of awareness immediately gave me confidence and reassurance. He carefully reviewed my medical history and current medications, and made sure that the treatment and medications he prescribed would not interfere with my existing heart medications. His approach was both cautious and well-informed, striking the right balance between treating my immediate condition effectively while prioritizing my long-term health and safety. Dr. Hussain explained everything clearly, answered our questions patiently, and ensured that I felt comfortable and well cared for throughout the consultation. His professionalism, medical expertise, and genuine concern for patient well-being truly stood out. Doctors like Dr. Hussain Ismail are the reason patients feel safe placing their trust in a healthcare facility. I am very grateful for the care I received and highly recommend him to anyone seeking a doctor who is knowledgeable, attentive, and genuinely patient-centered.

Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I booked an orthopedic appointment by phone for my son after he injured his leg. After a long wait at registration, I was informed that my insurance does not cover this specific orthopedic doctor, even though my insurance is covered at this medical center and covers all other doctors. I was later told that the issue is that the doctor is new and his insurance paperwork is not yet completed. This is an internal administrative issue and should not affect patients. The doctor is actively working at the medical center and seeing patients, yet my son was refused consultation unless I paid cash. No one informed me of this issue during the phone booking. The staff’s attitude was unprofessional, unhelpful, and lacked basic courtesy or apology, despite my son being on a wheelchair and in need of urgent orthopedic care. Even after being seen by a Family Medicine doctor and advised to consult an orthopedic specialist, registration still refused to allow access to the orthopedic doctor for the same reason. This experience shows poor communication, mismanagement, and lack of patient care, and caused significant stress and inconvenience. I am extremely dissatisfied and expect this matter to be addressed to prevent it from happening again.

Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

We have been visiting Dr Anil Kumar for over a year now & have always had a good overall experience. That said this feedback is not any Reflection on Dr Anil but of the other staff we encountered. Firstly at Registration Nibras & Abdul could not find our Sukoon Insurance on our UAE ID despite our insurance been renewed till 31Dec2026, after waiting for about 45 minutes eventually resolved by Riaz. Then we went to get Our Parameters checked where we encountered a very rude, unprofessional, unpleasant Nurse Laxmi who kept speaking derogatory in her Language about Me & My Husband whilst checking Our Blood Pressure etc. She has No Compassion or any Reassuring Qualities that a Nurse should have. She was downright Rude & she should not be dealing with Patients. We were appalled by her behavior & service received by this Nurse who shouldn’t be this Noble Profession. She does not have any integrity, ethics or morals of a Nurse & this reflects very badly on Prime Hospital. After this horrible experience If we do come back to your Hospital it will be because of a Good Dr like Anil Kumar. We would appreciate if the Management would sincerely adress Our Concerns with the relevant Staff.

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

This is the second time I’ve undergone a dental procedure with Dr. Sanjay, and without hesitation, I can say he is the best dentist I’ve had in the UAE. I’ve been working here for over a decade, and for most of that time, I avoided dental procedures altogether because of several bad experiences in the past. Despite the advanced facilities, I often felt that many dentists were not properly trained, and that fear stayed with me for years. That changed after my first visit with Dr. Sanjay. For the first time, I felt confident, safe, and genuinely cared for as a patient. His skill, professionalism, and attention to detail completely restored my trust. That experience alone was the reason I came back and why I chose Prime Medical BurJuman Mall branch again. Dr. Sanjay didn’t just treat my teeth; he changed how I feel about dental care in the UAE. Special kudos as well to his nurse, Leena! She was very professional and kind as well.

Advanced Care Oncology Center

Imaging (Scans), Oncology

This is the second time that we visited Advanced Care Oncology Center for a PET Scan for my wife. Our experience has been extremely good in both occasions. While all the team members at Advanced Care Oncology Center have been extraordinarily kind and supportive (from walking into the facility to registration to medical support etc.), I must mention Ms Liz who made us feel comfortable and relaxed. Above all, I had the opportunity of meeting Mr Basheer (Managing Director) of Advanced Care Oncology Center. He is an outstanding gentleman. His warmth and kindness is exemplary. I pray to the Ever Merciful Almighty that He may bless Mr Basheer and the full team at Advanced Care oncology Center 💕

Dr. Konrad Wasylewski

Orthopaedic Surgeon

I would like to sincerely thank Dr. Konrad for his professionalism and care. From the very first appointment, he accurately diagnosed my condition, and everything he said was 100% correct. He relieved me from two years of suffering, and today I am feeling much better with my knee recovering well thanks to his guidance. He was very honest about the treatment plan and recovery expectations, and I followed his instructions step by step. After 10 months since my surgery, I have improved by 90%. I truly appreciate his support and highly recommend him to anyone looking for an excellent and trustworthy doctor

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

Dr. Denisse is a well-rounded professional doctor. He discussed matters with my health and laboratory results very well, in such a level that I am fully understand it. This doctor is very compassionate to all her patients you can fell him during every conversation. He speaks clear enough and he entertainment my questions and clarification. He don't felt hurry even though there is a lot of patients queue he will ensure that your time visiting him is make you comfortable despite of sickness. I visit some Filipino doctor but I can fully attest that Dr.Denisse is best.

Eastman's Smile Solutions Dental Clinic

Dentistry

I’ve been a patient at Eastmans Dental Clinic for over 9 years and have always had a great experience. Dr Saba fix my teeth and smile and im really happy with the resultZ Recently, my sister was visiting me here in abu dhabi and needed urgent dental treatment, so I recommended EDC without hesitation. They took excellent care of her at short notice, were professional, kind and very efficient. My sister is extremely happy with the results. We both highly recommend it.

Dr. Rehab Omer Yassin

Dermatologist

Dr. Rehab is by far my favorite dermatologist. She is highly skilled, professional, and very attentive. She understands the case quickly by truly listening to the patient, which makes a huge difference. After struggling with long term acne and skin issues, she was the only doctor who was able to help me and achieve real results. I highly recommend her to anyone looking for a dermatologist who genuinely listens and knows what she’s doing.

Dr Zaynab Fataih

General Practitioner

It’s really frustrating when the medication prescribed isn’t correct and the justification for it is missing, especially when the insurance ends up rejecting it. Doctors should ideally provide clear details about the medications and their necessity to avoid such complications.

Dr. Layale Al Mondalek

Family Doctor

Exceeded my expectation!!!! I am impressed!! Dr. Layale is by far one of the best doctor I have ever met in the UAE. Very professional, over knowledgeable, she digs deep to capture the roots of the problem, and makes her patients feel relaxed and comfortable.

Dr. Hristo Grancharov

Orthopaedic Surgeon

I thank Dr. Hristo for his excellent treatment of patients. He is a very distinguished doctor in his specialty; he examines, assesses, and diagnoses patients very well. Thank you very much, and I wish him all the best in his professional and family life.

Dr Armando V Cruz Guevara

General Practitioner

Dr. Armando is a knowledgeable and professional physician who provides thorough, compassionate, and patient focused care. He communicates clearly and consistently demonstrates a strong commitment to medical excellence.

Dr Saima Kiran

General Practitioner

Dr. Saima kiran Was attentive and gave personalized health care advice. Waiting time was little longer but over all it didnt take much time from registering to getting my prescription. Thank you