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ENT Clinic of Excellence

Ear, Nose & Throat (ENT)

My experience with Dr Hatem Dalati has genuinely been life changing. In 2024, I underwent rhinoplasty primarily to correct a deviated septum because I was experiencing significant breathing difficulties. While having that surgery, I also made some cosmetic changes to my nose. My main priority, however, was always to improve my breathing. Unfortunately, after the surgery, my breathing did not improve. In fact, over time it became increasingly problematic. I was later told that excess skin was contributing to the issue, and I underwent a further procedure where I was cut and re-stitched in an attempt to resolve the problem. Despite this, my breathing continued to worsen. The ongoing issues began affecting every aspect of my life. My sleep suffered, my daily activities became more difficult, and it had a significant impact on both my personal life and my ability to manage a very busy schedule. I became frustrated and uncertain about where to turn next. Most importantly, I had no trust in doctors and was extremely hesitant to undergo another procedure. Meeting Dr Hatem Dalati completely changed that experience for me. From my very first consultation, he was honest, caring, thorough, and genuinely invested in helping me. Unlike many doctors I had encountered, he took the time to explain exactly what was causing my breathing issues, what could realistically be done to fix them, and what outcomes I could expect. He never made promises he couldn't keep, and that honesty gave me confidence and peace of mind. What stood out most was the level of care he provided throughout the entire process. Even after surgery, he continued to see me regularly, monitor my progress, clean and check my nose, and ensure I was healing properly. He made every effort to keep me comfortable and supported during recovery. Having to undergo revision surgery was incredibly stressful, but Dr Hatem's calm and reassuring manner made a difficult experience much easier. I always felt that I was in safe hands. Most importantly, he actually fixed the problems that had been affecting my quality of life for so long. The improvement has been remarkable, and I am incredibly grateful for both his skill and dedication. I am sharing my experience not only because Dr Hatem deserves recognition for the exceptional care he provides, but because I know how difficult it can be to find a doctor you can truly trust. I hope that anyone reading this who is struggling with similar issues finds comfort and confidence in seeking a consultation with him. For me, Dr Hatem Dalati didn't just perform surgery, he gave me back my ability to breathe properly and improved my quality of life.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I would like to express my sincere appreciation to Dr. Mohammed Arshad Ali for the outstanding care and expertise he provided throughout my surgery and recovery. From the pre-operative assessment to the post-operative period, Dr. Arshad was professional, reassuring, and highly attentive to my comfort and safety. He took the time to explain the anesthesia plan clearly and addressed all my concerns with patience and confidence. One aspect that particularly impressed me was his excellent pain management strategy using epidural analgesia. Following a major thoracic surgery, I experienced remarkably good pain control during my hospital stay, which greatly contributed to my comfort, breathing exercises, mobility, and overall recovery. The anesthesia and perioperative care were delivered with exceptional skill, and I felt safe and well looked after throughout the entire process. I am truly grateful to Dr. Mohammed Arshad Ali for his professionalism, expertise, and dedication to patient care. I would highly recommend him to anyone requiring anesthesia services, especially for complex thoracic procedures. Thank you, Doctor, for making a difficult experience much more comfortable and manageable.

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I am writing this feedback regarding my recent experience at Prime Medical, Arabian Center branch. On Friday night, I developed a painful lump on the right side of my breast with a rash. I saw Dr. Maysa, who prescribed Augmentin and arranged an ultrasound. After no improvement over the weekend, the ultrasound confirmed an infection. On Monday, I consulted the surgeon, Dr. Radhia, who advised that Augmentin was not suitable. She prescribed Cefutil and Metrolag. My insurance did not cover Cefutil due to the prior Augmentin prescription, so I had to pay out of pocket. Dr. Radhia mentioned that ideally, the gynecologist should have referred me directly to her, as the lump was within her field of expertise. What could have been resolved over the weekend led to my situation worsening. I had to take DHA medical leave on Tuesday and Wednesday to rest and was unable to teach. This resulted in unnecessary costs, wasted time, and added stress. I hope this feedback helps improve future care and communication.

Dr Maisaa Amam

Obstetrician & Gynaecologist

I am writing this feedback regarding my recent experience at Prime Medical, Arabian Center branch. On Friday night, I developed a painful lump on the right side of my breast with a rash. I saw Dr. Maysa, who prescribed Augmentin and arranged an ultrasound. After no improvement over the weekend, the ultrasound confirmed an infection. On Monday, I consulted the surgeon, Dr. Radhia, who advised that Augmentin was not suitable. She prescribed Cefutil and Metrolag. My insurance did not cover Cefutil due to the prior Augmentin prescription, so I had to pay out of pocket. Dr. Radhia mentioned that ideally, the gynecologist should have referred me directly to her, as the lump was within her field of expertise. What could have been resolved over the weekend led to my situation worsening. I had to take DHA medical leave on Tuesday and Wednesday to rest and was unable to teach. This resulted in unnecessary costs, wasted time, and added stress. I hope this feedback helps improve future care and communication.

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

Normally, I find the care at Harley Street excellent, and I hope my experience today was just a one off. I would not say the visit was “bad” per se, but when I called to make the appointment I was clear that it was a pediatric follow-up post 2-day discharge after delivery of the baby. As per the hospitals discharge instructions, the visit was for an auditory test and second jaundice test. I stated this when I booked the appointment. During the visit neither of these procedures were available, and we were told to go to a hospital to do them. It seems this should have been made clear during the booking process rather than having to bring the baby unnecessarily. The appointment therefore did not constitute, in my opinion, a medical consultation and instead consisted of patronizing advice such as “talk to your baby” for their development and provide them with stimulating activities. Note that I understand this might be a general spiel given to any new parents.

Dr. Lara El Hayderi

Dermatologist

I had an excellent experience with Dr. Lara El Hayderi. She is an exceptional dermatologist: highly knowledgeable, professional, and genuinely caring. From the moment I arrived, she made me feel welcome and at ease. She takes the time to listen carefully, thoroughly explains every aspect of the consultation, and answers all questions with patience and clarity. I never felt rushed and truly appreciated the attention she gave to my concerns. Her expertise is outstanding, but what makes her special is her ability to combine medical excellence with kindness and empathy. I left feeling fully informed, reassured, and confident in the treatment plan. I would highly recommend Dr. Lara El Hayderi to anyone looking for a dermatologist who is not only exceptionally skilled but also attentive, approachable, and dedicated to providing the highest standard of care.

Dr Snehal Pandurang Desale

Dermatologist

I visited the clinic for a facial skin concern and unfortunately found the consultation experience disappointing. During most of the consultation, the doctor appeared focused on entering details into the computer rather than properly examining or interacting with me. The actual physical examination with a torch/light was only done briefly at the end, after a diagnosis had already been communicated. Additionally, I was asked to collect medicines from the nurse/sister, and only then informed that blood tests (CBC and sugar test) would be required. This was never discussed or explained during the consultation itself, which made the process feel unclear and poorly communicated. I understand documentation is important, but I would have appreciated more attentive examination, clearer communication, and better patient interaction throughout the visit.

Dr. Usha Kiran Talakere

Obstetrician & Gynaecologist

I would like to express my heartfelt gratitude to Dr. Usha for the outstanding care and professionalism she provided throughout my ovarian cyst removal surgery. From our very first consultation, she made me feel comfortable, well informed, and confident about the procedure. Dr. Usha’s expertise, calm demeanor, and compassionate approach gave me complete peace of mind during a very important moment in my life. The surgery was a success, and I am incredibly grateful for her skill, dedication, and attention to every detail. Thank you, Dr. Usha, for your exceptional care and for making this experience much smoother than I could have imagined. I highly recommend her to anyone seeking an experienced, knowledgeable, and caring surgeon.

Dr Mariyam Shakeel Ahmed

Obstetrician & Gynaecologist

I am extremely grateful to Dr. Mariam Shakeel Ahmed for her excellent care throughout my pregnancy. She is highly knowledgeable, professional, and always takes the time to answer my questions with patience and clarity. Her calm and reassuring approach made me feel comfortable and confident during every visit. What I appreciate most is that she genuinely listens to her patients and explains everything in a way that is easy to understand. I always felt supported and well cared for under her supervision. I highly recommend Dr. Mariam Shakeel Ahmed to anyone looking for a skilled, compassionate, and trustworthy gynecologist. Thank you for your outstanding care and dedication.

Dr. Saira Jawaid

Family Doctor

I had the pleasure of visiting Dr. Saira, and what truly stood out to me was her exceptional care and kindness. When I visited her for the second time, she remembered me by name — something that genuinely impressed me. Not only does she remember me, but she also seems to remember all of her patients with the same warmth and attention. She is incredibly considerate, humble, and compassionate. She is not only an excellent doctor but also a wonderful human being. In my personal opinion, she is the kind of doctor I would always prefer to consult first for any medical concern.

Dr. Zara Ali

Chiropractor

I have had issues with my C5, C6 pat a Year & Recently got D5 & D6 Gap Issues, This Journey has been a very painful & stressing one, I was referred to Dr.,Zara Ali by the Head of the Medical Department and IT has been a Game changer, I have had 5 Sessions & have been of Relief by more than 70%, I haven't felt this lighter Past a Year. She's Awesome and Needs No Certificate just the Touch makes the Difference. You will be in the Right Hands of Healing Journey. Dr. Zara I Owe you Big Time, Thanks for Taking care of me so well it Matters the Most

Prime Medical Center Jumeirah

Cardiology, Dermatology, + 6 more

This feedback is asper my several visits of experience in Jumeirah . My previous feedback wasn't taken into consideration so I m not sure about this one ! 1.Your Front Desk Staff not well trained 2. Your software is not efficient , very time consuming 3.nurse Station not friendly at all . They always are stressed which is unpleasant as a customer 4. Your pharmacy staff are always confused with the overall process Note : this experience has nothing to do with the doctor coz I visit your clinic coz of doctor only

Modern Center Al Ain Multi Specialty Clinic

Ear, Nose & Throat (ENT), Family Medicine, + 2 more

I had a very positive experience with this clinic. The doctor was professional, knowledgeable, and took the time to listen carefully to my concerns. The treatment and explanations were clear, which made me feel comfortable and confident. The staff members were also friendly, courteous, and highly supportive throughout my visit. The clinic was well-organized, and the overall service was excellent. I highly recommend this doctor and the entire team for their dedication and quality care.

Dr Mustafa Saif

Internal Medicine Doctor

I have been under this doctor’s care for the past 6 years, and I can say with complete confidence that he is one of the most trustworthy and knowledgeable doctors I have ever met. His diagnosis is always accurate, and he has an exceptional ability to understand the root cause of a problem with great clarity and patience. What truly stands out is the sense of trust and comfort he gives his patients. He listens carefully, never rushes, and always makes you feel safe and understood.

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

Good morning. As i was facing earwax issues and struggling for hearing , i suddenly called the toll free number and from their i got a valid information about my insurance, the doctor to consult and branch. Once i reach ajman grandmall prime all the way from dubai I didn’t expect the service , behavior and the consultation will be this much easier, helpfull and lovely Thank you very much

Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

لم تتعامل الدكتورة أسماء ناجي مع الحالة بالمستوى المطلوب من العناية والاهتمام. اقتصرت الإجراءات المتخذة على تقديم طلب للموافقة من شركة التأمين. عادةً ما تستغرق موافقات التأمين دقائق معدودة، خاصة وأننا لم نستخدم أي مبالغ من التأمين هذا العام. على الرغم من خطورة حالة المريضة، لم تبدِ الدكتورة الحرص الكافي على إنجاز معاملة التأمين، ولم تتواصل معنا على الرغم من مرور أكثر من 24 ساعة.