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Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

This is about my visit to motor city branch. Being pregnant, i reach the branch in morning for some blood tests, and come to know that i have to pay 20% copay, when it should have been covered 100% if the nurse had correctly entered it under “maternity”. I request the receptionist to get someone to rectify this and his response is that there is no one available, no contact number of the nurse or doctor to talk to, no alternative person who can rectify the insurance request, no intention to help at all. I go back home and request the call centre to get this blood tests cancelled so that i can proceed to another hospital due to the inconvenience i faced at prime, which is also not done after calling the customer care several times, the only answer i get is the nurse who entered is not on duty. So basically there is no alternate person to handle medical requests and the patient has to wait for the nurse to come back with no information on when she will. God forbid, it is an emergency, there is no person to help. I came to motor city branch because i used to see the doctor at other branch and wanted to continue with him, but this branch made my experience very inconvenient and disappointing. Also i made a complain through the customer care too, to which they said there will be an investigation and i will get a response within 24hrs, which i did not. I think same will happen with this feedback too!

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

Overall good experience. Dear Dr Jamil Ahmed, Usually the visit in Prime goes well. But the visit on 30th April 2026 with DR.AYAN CHAKRABORTY proved to be absolutely bad. I was wondering if the prime corporation belonged to Dr. Ayan Chakraborty as the way he spoke infront of the other patients was absolutely unacceptable. It was a time when we were called and then in between another patient went inside the doctor's room. I just mentioned we have been waiting for quite long. It was this moment when the doctor came out of his room and started saying if i cant wait I need to leave the clinic. Dr Jamil Ahmed, I was wondering if you have given them such authority to speak to patients in such a rude way and ask the patients to leave the clinic. I would expect a disceplinary action againt Dr. Ayan for his such misbehaviour. Thanks

Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

The reception has minimal wait time, takes a little time to register but overall it was good. Nurse Assistant was very kind and accommodating. Doctor Theresa was so professional, very gentle and was very approachable when it comes to our concerns. Pharmacy system was chaotic! Waiting system is a mess! Why you need to input your details again? Make it simple and just get the number that’s it! Waiting time is too long and then ask again to wait?! Seriously you need to make this last step more smoothly. The prescription should already send by the doctor for approval, Upon arrival at the pharmacy and waited long enough the medicine should be ready. And I hope you bring better service too to your Al Barari branch so We should not be cramping in Deira location.

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

I have had such a disappointing experience at the prime medical ajman branch with Dr. HUSSAIN ISMAIL , as soon i entered the room the doctor’s mood was very bad and his attitude was very rude, as a patient i was already not feeling well and he made my mental health & my mood so low & down, this is not a way a professional doctor should be behaving! No patient deserves to be treated this way, i will make sure i take my complaint to the Ministry Of Health & if needed i will take it to higher authorities ! I seriously believe the doctor should be called out for his behaviour & he should have the self realization of his mistake & apologize from his wholeheart & honesty! I need a positive reply as soon as possible, looking forward , thankyou!

UK Veincentre

Vascular Surgery

I had an excellent experience with my varicose vein treatment. From the very first consultation, everything was explained clearly, and I felt completely comfortable and confident moving forward. The doctor was extremely professional, patient, and attentive to all my concerns. The procedure itself was smooth and much easier than I expected, with minimal discomfort. The staff were all kind, welcoming, and supportive throughout the entire process. I truly felt cared for every step of the way. I highly recommend this clinic to anyone considering varicose vein treatment. It has made such a positive difference for me!

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

Dr Wesam Gauda and his assistant ency are very professional and helpful to assist their patients. I had wonderful experience in my recovery. I would prefer prime hospital for everybody who are more concerned in having better time management or probook and better improvement. I also highlight one more aspect for the patients who are earning low salaries, they can get help from madad charity if you are matching there criteria. Alhamdullilah prime hospital and the Dr's and staff are serving this nation very well. Good luck prime hospital and I wish good health to all their patients.

Dr. Tara Bardawil

Dermatologist

I've had an excellent experience with Dr. Tara. She is really caring, highly knowledgeable, and always up to date with the latest techniques in the field. She takes the time to listen to your needs, making every consultation feel personalised. She created a tailored skincare routine for me, including guidance during pregnancy, which made me feel very safe and comfortable. I also trust her expertise when it comes to anti-aging treatments. I recommended her to my sister and wouldn't hesitate to recommend her again

SKIN111 DIFC

Cosmetic (Aesthetic) Medicine, Dentistry, + 3 more

Skin Dific branch has been my go-to IV spot. I always feel comfortable because everything is clearly explained, and I know I’m being attended to by licensed nurses. Joe usually does my IV, and he’s always really kind and makes me feel at ease. He explains what he’s doing in a simple way, which helps me relax, and he checks on me to make sure I’m okay. The whole process is smooth and stress-free, and I truly feel like I’m in good hands every time.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Visit to the clinic was fine but waiting was a long wait I came to clinic at 5 pm and finished 7.30pm,seeing ent (doctor and nurse was excellent, well explained everything, internal medicine Dr. Rahul was also excellent also his nurse but waiting was a longer period . Pharmacy one staff Mr.Syed was really rude when asked regarding approval for my kids medicine but one female and other three male staff were friendly and understanding

Dr. Redwan Kalash

ENT Surgeon

I would like to express my sincere appreciation for doctor Redwan Kalash outstanding care and professionalism. Dr always go above and beyond to provide the best possible care. It’s rare to find a doctor who combines such medical expertise with genuine compassion. I would highly recommend him to anyone looking for a knowledgeable and caring Otolaryngologist.

Dr. Ibtisam Rahmeh

Dermatologist

I had hair problems and severe hair fall, went to many doctors but didnt get any results. Currently I have been visitng doctor ibtisam for 2 months and realized good hair results and my hair fall has now decreased, Thankfull for having you doctor ibtisam

Dr Aditya Bhabhe

Nephrologist

Visited Dr Aditya for my mother for high creatinine and BP related kidney issues. He went through the reports thoroughly, explained the problems and suggested a course of treatment. Seeing improvement in her condition.

Dr John Cherian Varghese

Nephrologist

During my last visit, the doctor was very attentive and professional. They clearly explained my condition and treatment plan, and made sure all my questions were answered. I had a very positive experience.

Dr. Lama Jurdy

Ophthalmologist

After five repeated visits to different doctors, Dr. Lama, by the grace of God, helped me find the right solution from the very first visit. The procedure was very quick and smooth. Thank you very much!

Dr Mays Aljbori

Dentist

دكتوره ميس ماشاءالله ممتازه عندها اهم شي إرضاء المرضى والاستقبال ممتاز وتقدم فوق الخدمه وزياده عن نفسي في كل زياره اطلع راضيه ومن افضل الدكاتره الاسنان اللي تعاملت معاهم

Dr. Mohamed Fawzy

ENT Surgeon

I was extremely sick, Dr. Mohamed has listened to me carefully, do all physical examinations then gave me the correct medicines which make me better, thanks Doctor ❤️❤️