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Emirates Specialty Hospital - DHCC

My overall experience with Dr. Sherif Awad and his clinic was very positive. Dr. Sherif is an exceptional surgeon—professional, knowledgeable, compassionate, and an excellent listener. He took the time to explain every step of the process in detail, answered all my questions patiently, and made me feel supported throughout my treatment and surgery journey. The clinic staff were also kind, professional, and welcoming. The only challenge on the outpatient side was communication by phone. Reaching the clinic can sometimes be difficult as calls need to go through the hospital operator, and patients often have to wait for the clinic to call back. While the team was always helpful once contacted, a more direct communication channel would significantly improve the patient experience. Unfortunately, my inpatient stay at Emirates Hospital Healthcare City for two days and one night following surgery was disappointing and fell well below the standard I expected. First, the room itself felt outdated and in need of refurbishment. The sofa's leather was visibly worn, and the bed pillow had stains on it. For a premium healthcare facility, the room condition did not reflect the level of quality I anticipated. More concerning, however, were two major issues: 1. Response times to patient requests were often excessively long. On one occasion, I waited more than two hours after requesting pain relief before receiving my IV pain medication. For a patient recovering from surgery and experiencing significant discomfort, this was extremely distressing. 2. The noise levels made rest almost impossible. During the day, there was continuous noise from a construction site directly outside the room window. Inside the ward, every patient call button triggered a loud beeping alarm that could continue for extended periods until a nurse responded—sometimes for close to an hour. This resulted in near-constant noise throughout the day and night. Sleep and recovery were further impacted by loud conversations and laughter among staff during the night, ongoing alarm sounds, and even cleaning activities in the early hours of the morning. The most frustrating incident occurred around 2 a.m. when a cleaner repeatedly hit our room door with a mop while cleaning the corridor, waking both me and my husband. For patients recovering from surgery, adequate rest is essential, and this environment made that nearly impossible. While I am extremely grateful for the excellent care provided by Dr. Sherif Awad and appreciative of the professionalism of the clinic team, the inpatient experience at the hospital was not satisfactory and requires significant improvement. Better room maintenance, faster nursing response times, and a much stronger focus on creating a quiet healing environment would greatly enhance the patient experience.

Prime Medical Center Jumeirah

Cardiology, Dermatology, + 6 more

I had an appointment with Dr.Sally to read my results, I’ve waited 30 minutes because as per her nurse there is still other patient inside, after that her nurse told me to wait another 20 to 25 minutes because she had a “meeting”, I’ve comeback after 30 minutes knowing that someone is inside her clinic, again another 15-20 minutes waiting time. When she finally went out with other patient, she saw someone from the reception as if they’re VIP’s, as i was watching them talking, after few minutes all of them went inside, so i told the filipino supervisor what had happen. I was so upset and disappointed during that time! She came out and told me in the middle of the crowd about my diagnosis, he even told the supervisor about my medical result infront of me like as if we are family (this lady has a high cholesterol im very shocked!!), how could she do that! And how could she say that?!!! She invaded my privacy and i wasnt very comfortable discussing it infront of other people, he wasnt even my family just to begin with!!! This has to do something, This doctor is giving me trauma and she is not treating her patients fairly and just selecting her priorities. The next day I had to go back and book for another doctor just to know my right medical results. I want to hear a feedback! This is very well disappointing and worst Doctor I had ever encounter

Prime Medical Center at Zero 6 Mall, Sharjah, UAE

Cardiology, Dentistry, + 12 more

I made an appointment with Dr. Ameer after sustaining a deep cut to my thumb with a bread knife. From the moment I arrived, the care I received was exceptional. I waited no more than five minutes before being seen by the medical team. Dr. Ameer carefully examined the injury and clearly explained the recommended course of treatment, ensuring that I understood exactly what was required. He was professional, reassuring, and genuinely attentive throughout the entire procedure. Within approximately 20 minutes, the wound had been thoroughly cleaned, four stitches had been inserted, and my thumb was carefully bandaged to help prevent infection. I was also given clear aftercare instructions, together with a prescription for antibiotic cream to apply once the dressing is removed. I would like to express my sincere appreciation to Dr. Ameer for the prompt, compassionate, and highly professional care he provided. His calm manner, attention to detail, and efforts to make the procedure as comfortable and painless as possible were greatly appreciated. Thank you for turning what was a very distressing accident into such a positive healthcare experience.

Dr. Aboobaker Sayed

Podiatrist

I would like to express my sincere appreciation and gratitude to **Dr. Aboobaker Sayed** for the exceptional care and professionalism he provides to his patients. My father was under his care, and our experience was truly outstanding in every aspect. Dr. Aboobaker is a highly skilled physician with remarkable ethics, kindness, and compassion. He takes the time to listen carefully, explain medical conditions clearly, and ensure that patients feel comfortable and well-informed. His dedication, commitment, and genuine concern for his patients are truly admirable. My father was extremely satisfied with the care and attention he received, and this positive experience gave our family great confidence and peace of mind. Dr. Aboobaker’s professionalism, hard work, and human touch make him an exceptional doctor. We highly recommend him to anyone seeking a doctor who combines medical excellence with outstanding character and genuine care for patients. Thank you, Dr. Aboobaker, for your dedication, professionalism, and kindness. Your efforts are greatly appreciated. 🌟

Dr Rouba Manachi

Paediatrician

Dr. Rouba is by far the best pediatrician we have met in the UAE. My son has been under her care for years, and it has been a wonderful experience watching him grow with her guidance and support. She is incredibly caring, patient, and attentive. What I appreciate most is that she always takes the time to thoroughly examine my children and never makes us feel rushed. She listens carefully to our concerns, explains everything clearly, and genuinely cares about her patients' well-being. As a parent, it gives me great peace of mind knowing that my children are in such capable and compassionate hands. I highly recommend her to any family looking for an exceptional pediatrician. Thank you, Doctor, for your dedication and outstanding care!

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

Dr. Rouna is by far the best pediatrician we have met in the UAE. My son has been under her care for years, and it has been a wonderful experience watching him grow with her guidance and support. She is incredibly caring, patient, and attentive. What I appreciate most is that she always takes the time to thoroughly examine my children and never makes us feel rushed. She listens carefully to our concerns, explains everything clearly, and genuinely cares about her patients' well-being. As a parent, it gives me great peace of mind knowing that my children are in such capable and compassionate hands. I highly recommend her to any family looking for an exceptional pediatrician. Thank you, Doctor, for your dedication and outstanding care!

Emirates Hospital Jumeirah

Cardiology, Cosmetic (Aesthetic) Medicine, + 8 more

I highly recommend Dr. Elie El Ahmar and a sincere thank you for him. Throughout my pregnancy, he provided exceptional care, professionalism, and unwavering support. He always took the time to answer my questions (very quickly may I add), reassure me, and make me feel comfortable during every step of this special journey. His expertise, kindness, and genuine concern for both me and my babies gave me great confidence and peace of mind. I am truly grateful for the outstanding care and attention he provided. Thank you, Dr. Elie, for making my twin pregnancy experience such a positive and reassuring one. You are an amazing doctor, and I will always appreciate your dedication and compassion.

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

I had a great experience when I visited Dr Vishal Prasad for my throat infection . The staff at Prime Medical Center Ajman was very friendly and efficient. Dr. Vishal is a very professional, kind and knowledgeable ENT specialist. He took the time to examine my throat thoroughly, explain the diagnosis clearly and walk me through the entire treatment plan. He was very thorough and reassuring, I really appreciated that. He put me at ease and made sure I had my questions answered. Highly recommend Dr Vishal and the rest of the supportive clinic team to anyone looking for top quality ENT care in Ajman.

Health Connect Clinic

Cosmetic (Aesthetic) Medicine, Dentistry, + 14 more

I visited Dr Tahmineh at Health Connect Clinic for a skin booster and hydration treatment. Dr Tahmineh is very skilled and patient, explains everything really well and is very gentle. I have seen great results with the Revitalize skin treatment and will be returning for my next session. She charted out a treatment plan for my skin and even suggested an excellent routine that I am now following at home. The support staff are very helpful too. The whole team is cheerful and friendly! 10/10

Amaryllis Polyclinic

Cosmetic (Aesthetic) Medicine, Dentistry, + 2 more

I came to the clinic for microneedling with exosomes, after I previously had Botox and fillers a couple of days prior. From the moment I came in the door I was greeted warmly by the reception team and with not a long wait at all I saw the Dr. The Dr was very knowledgeable and explained everything in detail not just the procedure but also the aftercare which to me was very important. I would highly recommend this clinic to anyone looking to have cosmetic procedures done

Dr. Murali Krishna Neelakantan

Cardiologist

I first saw Dr. Murali last January 2026 and he took care of me really well. He made me feel at ease before I had my procedure and he has been keeping a close eye on my progress so that my health improves. I came to today for my follow up and he continues to be an amazing doctor. He listens to my concerns and conducted a thorough check-up to make sure I’m on track. I highly recommend Dr. Murali.

Dr. Ihab Abbas

Orthopaedic Surgeon

I had a great experience meeting Dr. Ehab. My visit was very helpful, and I felt comfortable discussing my concerns with him. He took the time to explain my condition, provided the right treatment, and shared useful advice. I truly appreciate his care and professionalism, and I will definitely continue my follow-up appointments with

Ms Amal Khalil

Beauty Therapist, Cosmetic Doctor

الأمانة مهمة جدا في كل حاجة والأخصائية أمل كانت فعلا قد الأمانة ومتقنة في عملها ودايما اطلع من عندها وانا راضية تريليون … والجميل فيها أنها بعد الجلسة تتواصل معانا للأطمئنان على شغلها وكيف الجلسة … الله يكثر من أمثالها يارب العالمين شكرا من القلب يا دكتورتنا الطيبة الخلوقة المحترمة على تعاملك الراقي جدا.. مع أطيب التحيات..

Dr Hajar El Aakel

Podiatrist

Dr. Hajar was very kind, professional, and made me feel comfortable throughout the visit. Her gentle approach and light touch made the treatment experience much easier than I expected. I truly appreciated her care and attention, and I enjoyed my visit. Highly recommended

Dr. Khaleelullah Mohammed

General Practitioner

Dr. Khaleelullah Mohammed provided exceptional care during my visit. He listened attentively, explained every step clearly, and made me feel completely at ease. His professionalism and compassion truly stand out. I’m grateful for his dedication and expertise

Dr Tamara AlKeileh

General Surgeon

I’ve been following up with Dr. Tamara for over six months, and she’s amazing. She was very clear about everything and my surgery went very well, everything was so smooth. She was responsive, transparent, and I recommend keeping up with her big time!!