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Factor Smile Dental Clinic

Dentistry

I would like to express my sincere gratitude to Dr. Maria for her professionalism and truly caring attitude toward her patients. I came to the consultation expecting to be advised to postpone the removal of my wisdom teeth due to work commitments and my fears. However, thanks to Maria’s ability to quickly build trust—literally within five minutes—my opinion completely changed. The procedure itself was very quick. It was important to me that the doctor remained calm, confident, and explained everything clearly during the process, and all of this was present throughout the surgery. Thanks to her professionalism and gentle yet very skilled hands, the procedure took only 30–40 minutes. A few months later, I returned to have another tooth removed, and once again everything went perfectly. In both cases, there was minimal swelling—almost unnoticeable—fast recovery, and only positive emotions. Several months later, I visited Dr. Maria again, this time for the placement of mini screws. Despite feeling nervous before the procedure, everything went very calmly, painlessly, and quickly. After each procedure, Maria provided clear recommendations and also shared her personal phone number for direct contact. When I messaged her a few days later, the first thing she asked about was how I was feeling. This was very touching and once again showed how much she truly cares about her patients. I am very happy that I was treated by Dr. Maria 🙏

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

I booked my appointment on 21 December 2025 for 05 January 2026 at 7:20 PM with Dr. Sucheta Jagdish. I specifically waited two weeks for this date because I was informed that she was on leave earlier and only a male doctor was available. As this was for a gynecological scan, I was not comfortable and chose to wait for her. One day before my appointment, I received a call informing me that the doctor would be leaving early and that my appointment needed to be rescheduled, despite having already received an SMS confirmation. When I requested to speak with the doctor, I was first told the call could not be transferred. After insisting, I was told she was with a patient. When I insisted again, I was informed that she had already left, even though her working hours were still showing as active. I was then told she had finished with the patient and left early. After waiting two weeks for a confirmed appointment, this last-minute cancellation and the inconsistent explanations were extremely unprofessional and showed a lack of respect for patients’ time and concerns.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

To the Management of the Pulmonology Department, I would like to express my sincere appreciation and deep gratitude for the outstanding level of care provided by the Pulmonology Department. The professionalism, prompt communication, and genuine concern for the patient’s health truly reflect the highest standards of medical and humanitarian care. I would like to extend my special and heartfelt thanks to Dr. Mohammed Mohammed Rafiq for his exceptional medical expertise, thorough follow-up, and clear explanation of the diagnosis and treatment plan. His calm, compassionate, and professional approach had a significant positive impact on the patient’s comfort, confidence, and overall experience. I would also like to convey my sincere appreciation to Nurse Soumya for her dedication, quick responsiveness, and consistently respectful and caring manner. Her attentiveness and commitment to the patient’s well-being exemplify excellence in nursing care. Please accept my highest respect and appreciation. Sincerely, Salha

Dr Khalidah Salih

General Practitioner

I’ve been a frequent visitor for nearly 15 years at Prime MC Arabian center. This was my first time at the 06 mall branch since my recent move. Overall staff interaction was good although the speed at which they work could be improved. My main dissatisfaction was Dr. Khalida. She was not friendly or comforting. She did not explain my diagnosis or my treatment. She dismissed me quickly without listening to me, I assumed it was due to her shift end. The chairs placed for patients to sit in her room were so far away from her desk, it was inconvenient to speak as I had a very bad throat and could not speak loudly. I doubt she heard anything I said and I had to keep repeating myself when it was painful to speak as it is. I have never experienced a doctor to be so distant and disinterested in their patient.

Prime Medical Center at Zero 6 Mall, Sharjah, UAE

Cardiology, Dentistry, + 12 more

I’ve been a frequent visitor for nearly 15 years at Prime MC Arabian center. This was my first time at the 06 mall branch since my recent move. Overall staff interaction was good although the speed at which they work could be improved. My main dissatisfaction was Dr. Khalida. She was not friendly or comforting. She did not explain my diagnosis or my treatment. She dismissed me quickly without listening to me, I assumed it was due to her shift end. The chairs placed for patients to sit in her room were so far away from her desk, it was inconvenient to speak as I had a very bad throat and could not speak loudly. I doubt she heard anything I said and I had to keep repeating myself when it was painful to speak as it is. I have never experienced a doctor to be so distant and disinterested in their patient

NeuroActive Health Hub

Chiropractic, Pain Management, + 2 more

My experience with Dr. Nageena and the reception team at Neuroactive Health Hub has been truly excellent. Dr. Nageena is highly professional, knowledgeable, and incredibly compassionate. She listens patiently, explains everything clearly, and ensures you feel comfortable and confident throughout the consultation. The reception team deserves special appreciation for being polite, helpful, and well-organized. They manage appointments efficiently, greet patients with a smile, and are always ready to assist, making the entire visit smooth and stress-free. Overall, Neuroactive Health Hub provides a welcoming and professional environment with exceptional care and service. I highly recommend Dr. Nageena and her team to anyone looking for quality healthcare and a positive patient experience.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

Very poor experience at the gynecology department counter and scanning room inside the clinic. The staff attitude was not at all satisfactory. They appear angry and pass on their work stress and busyness to patients who are only trying to ask basic questions. I understand staff may be busy, but patients are not responsible for that. We do not know clinic procedures, so asking questions is our only option. Instead of answering politely, staff react impatiently and get upset, which is not acceptable. Counters are often left unattended, and calls to the gynecology counter are never answered—I tried nearly 10 times in a week. This clinic seriously needs better patient handling and communication.

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

I am visiting your clinic often and every thing is good and the doctors and nurses aren’t very professional but I am very disappointed with the pharmacy and the staff , it took more than 45 minutes to send the request to Insurance !!! And when I asked them , they send you have to wait and you can not ask us ?!? - I can ask not to wait for very long time because there is only one person sending request when you have 7 people just giving the medication . It’s very disappointing and I will not use your pharmacy in the next visit because it’s weast of time I have to wait for submitting and then approval and then the handing over more than 2 hours , I prefer to do it from other pharmacies

Gyneco

Obstetrics & Gynaecology

I have been a patient of Dr. Maria for 4 years. She was recommended to me by another doctor friend to help with menopause symptoms following poor experiences with other doctors. Dr. Maria is very knowledgeable and showed great empathy. I felt like someone really understood what I was going through for the first time. She immediately got me onto the correct HRT which alleviated all my symptoms and improved my quality of life. She makes me feel at ease during routine appointments as opposed to feeling embarrassed. The team at Gyneco as very welcoming, friendly and professional. They are always available to assist. I highly recommend this clinic and Dr. Maria to others.

SKIN111 DIFC

Cosmetic (Aesthetic) Medicine, Dentistry, + 3 more

I had an excellent experience with my face laser sessions, especially thanks to my therapist, Nekhlia. She is extremely professional, gentle, and very knowledgeable. She took the time to explain the process, made sure I was comfortable throughout the session, and paid great attention to detail. The laser experience itself was smooth and effective, and I noticed great results. Nekhlia’s care and professionalism truly made a difference, and I felt confident and well taken care of from start to finish. I highly recommend her for anyone looking for a safe and effective face laser treatment.

Shape Zoom Health Center

Cosmetic (Aesthetic) Medicine, Dermatology, + 3 more

I did lipolysis injections for my double chin with Dr. Asal. She is very kind and very good with her hands. There was no pain atall and I am happy with the results. Dr. Zohre is doing my PRP and pigmentation treatment. She is also very knowledgeable and gave practical solutions. Dr. Niloofer is honest, which is what I like best about her. She doesn’t give any false expectations and will tell you exactly what will work for your body and what will not. So you can trust her. She is not trying to sell products to you, but actually takes care of you.

Dr. Tomasz Zaranski

Dentist

I would like to sincerely thank Dr Tomasz for saving my New Year’s Eve. My veneer, which had been done in Europe, suddenly became decemented just before the holidays. Despite the timing, Dr Tomasz managed to help me quickly and professionally. The veneer was secured with great precision, everything was clearly explained, and I could enjoy New Year’s Eve without stress. I am truly grateful for such prompt help and excellent care in an unexpected situation.

Dr. Richard Baker

Plastic Surgeon

Thank you so much for the excellent care you provided throughout my surgery and recovery. Your skill, professionalism, and attention to detail truly made a difference and gave me great confidence. I am very grateful for the time you took to explain everything clearly and patiently. It is rare to find a doctor who is not only highly skilled but also genuinely caring. I feel extremely fortunate to have been under your care.

Dr Walaa Ibrahim Gamaleldeen Hassan

Cardiologist

My visits with Dra. Walla have always been such a pleasure. Both she and her nurse are incredibly friendly and easy to talk to, which makes every appointment stress-free. I am so grateful I moved to her care; she found the perfect solution for my blood pressure when no other doctor could. She was persistent in finding the right medication for me, and I couldn't be happier with the results.

Prime Medical Center - Al Barari

General Practice, Cardiology, + 6 more

Dr. Dhawal Bhakhda is an excellent orthopedic doctor. He listened patiently to my problem, took the time to understand my condition, and explained everything clearly. His approach was professional and reassuring, and the treatment he suggested was very effective. I truly appreciated his calm demeanor and genuine care. Highly recommended for anyone seeking expert orthopedic consultation..

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

We visited the H.M.R.T Clinic Difference: Where Science Meets Smiles. For Prenatal Excellence: Meet Dr. Yarub, a consultant and true scientist. For Fearless Kids' Dental Visits: Dr. Mays combines professionalism with a perfect touch for children. And a Seamless Experience: Thanks to the wonderful Mimi, who organized the appointment and made every step easy.