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Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I had an appointment today with the urologist Dr. Abu Talib, who sits at the Arabian Center branch of Prime Medical. I visited him, saw his face, exchanged a couple of words. He asked me two questions and prescribed an ultrasound and a test. However, the doctor who was supposed to perform the ultrasound was not available, and I was told to come back tomorrow. Unfortunately, tomorrow wasn’t possible for me due to other commitments. I mentioned I would consult another doctor. At that point, he told me I had to pay for the consultation charges, despite not prescribing any medicine or providing any treatment. On top of that, he spoke to me very rudely. You can check my history—I’ve been using Prime Medical for a long time, including the Nadha branch, Arabian Center branch, Al Warqa branch, and Prime Hospital. You can check this under my registration number. I felt extremely bad about how the doctor behaved. Then, Mr. Ala helped me, and I consulted Dr. Saboor Rizvi Syed at the Prime Medical Reef Mall branch. Please ensure you follow up with the doctor to understand why he behaved so disrespectfully toward me.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Dear Prime Services Team, I am writing to express my disappointment with the service I received during my recent visit. I had an appointment for my child scheduled at 7:40. Due to personal reasons, I informed your staff in advance that I would be coming as a walking customer. Despite arriving on time, several patients who came after us were allowed to see the doctor before my child. As a result, my wife, my child, and I had to wait for almost one hour before being attended to. This situation was extremely inconvenient, especially with a child. Additionally, I noticed that only one staff member was handling customer service at that time, which led to a very long waiting queue and added to the delay. Overall, the poor queue management and limited staffing made the experience very unpleasant. I believe the management needs to seriously review and improve the appointment handling and customer service process to avoid such issues in the future I hope you will take this feedback seriously and work towards improving the quality of service.

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I would like to sincerely thank Dr. Kimlin George for the exceptional care and professionalism she provided during my recent visit. From the very first consultation, she was incredibly informative, patient, and thorough in her assessment. She took the time to listen carefully to my symptoms, explained everything clearly, and ensured I fully understood both the diagnosis and treatment plan. This is the first time I’ve felt that such proper care and genuine attention were given to my balance and vertigo concerns. Her methodical approach and depth of knowledge gave me great confidence and reassurance. I left the appointment feeling satisfied, well-informed, and optimistic about my recovery. I highly recommend Dr. Kimlin to anyone dealing with balance disorders or vertigo, you will be in truly capable and caring hands.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

My appointment was scheduled at 6:40 PM. Due to traffic while traveling from Sharjah to the clinic, I arrived slightly late at 6:55 PM. A male nurse did not allow me to directly see the doctor and advised me to wait for one hour. When I eventually saw the doctor, I was asked to undergo an X-ray. After the X-ray, I had to wait again for approximately 20 minutes. The doctor informed me that everything looked fine and prescribed a gel to apply along with painkillers. However, I am concerned because I am still experiencing shoulder pain, and I am unsure why the pain persists if everything appears normal. Additionally, the male nurse informed me that physiotherapy approval would take approximately three days.

Advanced Care Oncology Center

Imaging (Scans), Oncology

would like to express my sincere appreciation to the radiation oncologist Head of the Oncology Department Dr Ismail ghorbel for the outstanding leadership, medical expertise, and compassionate care provided throughout my treatment journey. Your professionalism, clear communication, and dedication to patient-centered care truly made a the journey much more manageable and reassuring. I would also like to extend my heartfelt thanks to the nurses and all staff members at the oncology center. Their professionalism, punctuality, kindness, and constant support never went unnoticed. Every interaction was handled with respect, empathy, and efficiency, creating a safe and comforting environment for patients

My London Skin Clinic - DIFC

Dermatology

Isited my London Skin clinic a DIFC. It was exceptionally clean, the staff very well trained, in ormed and welcoming, immediately make you feel at home. I mei with Doctor Sobia. She is smiling, incredibly positive, friendly, a super listener and qualified. I felt immediately so confident and comfortable as doctors Sobia understood my concerns, and I started the treatments after receiving a very detailed report. Dr. Sobia was with me during the whole process and continuously checking on me and making sure I was well taking care of during the IV drop procedures. No doubt the service of the clinic is excellent and they used high quality products.

Dr Anwar Alroubaie

Oncologist

Dr. Anwar is an exceptional oncologist. From our very first consultation, he was kind, patient, and incredibly reassuring. He took the time to explain the entire treatment process clearly and thoroughly, which meant a great deal to us—especially as we had traveled from abroad specifically to receive care. His professionalism, compassion, and clear communication made a challenging situation much easier to navigate. We are truly grateful for his care and would highly recommend him to anyone seeking an oncologist who genuinely puts patients first.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

I was with my husband, I am pregnant and staff at cash counter Fahad Palekar was very rude and disrespectfull, he was literally shouting at us for not being available when token came we requested him as we had multiple appointments and there was rush. So we sat on other side it took a while to come till cash counter . Moreover the cashier showed us his batch to go ahead and put complaint . He need to be polite with patients. This was raffle surprising and not at all acceptable behaviour

Dr Mahtab Zarei Moradi

Obstetrician & Gynaecologist

I had a C-section with Dr. Moradi. My water broke during the night, and I went to the labor room, where she examined me and explained that both a natural delivery and a C-section were possible. I chose to proceed with the surgery. It was my first time meeting her, but she explained everything clearly and made me feel calm and reassured. She is very professional and experienced. The operation went well, and I felt good afterward. My recovery was smooth as well.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

All staff are very friendly and professional. Doctors are VERY busy and my doctor spared max 7 mins for me, she didn’t tell me anything-what to do or not to do- unless I’ve asked. Noone asked about my other conditions or if i am using any medicine etc. She said she would call me the same day after my blood test and xray results and noone called me. I’ve called the day after only finding out that the doctor is off.

Dr. Tara Bardawil

Dermatologist

Dr. Tara is very professional, knowledgeable and ethical. Most importantly she is very skilled that you do not feel pain during the procedure and almost no bruises afterwards. Her recommendations for anti-aging treatment are based on skin type and directed toward maintaining natural features. I'm so satisfied with the treatments she did for me and in love with the natural results.

Dr Hajar El Aakel

Podiatrist

I had a great experience with Dr. hajar. She is very professional, kind, and thorough in her approach. She truly listens and provides effective treatment. I would definitely recommend her to anyone looking for a reliable podiatrist.

Dr Mohammed Tarik Saeed

Internal Medicine Doctor

Dr. Tarik is very professional, kind, and polite. He was extremely helpful and supportive while I was waiting for my insurance to approve my medication. I truly appreciate his care and would definitely recommend him to my friends.

Dr Swetha Jadapalli

Ophthalmologist

last week my left eye get injard that time i visit @PRIME MEDICAl Dr Swetha Jadapalli treated instent Dr Swetha tretment exprince is no mach others thank you so much Dr Swetha and Prime Medical staf 🤩

Dr Maha Sultan

Dermatologist

Really great and i am very satiafied. The doctor os very nice, humble and always keen to support and advise whenever needed. My skin has never been so good and clean. All thanks to Dr Maha Sultan

Dr Maisaa Amam

Obstetrician & Gynaecologist

Dc is truly wonderful. She is caring, attentive, and always takes the time to listen and explain in a calm and reassuring way. I felt supported and confident in her care at every appointment.