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Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I recently visited Prime Hospital, Dubai during a very challenging period due to a serious urological condition. From my first consultation, I was extremely impressed by the professionalism, expertise, and compassionate care provided by Dr. Issam AlMajdalawi, Consultant Urologist, and his nurse, Aaron. Their strong collaboration and patient-focused approach made a significant difference throughout my treatment journey. Following a series of thorough diagnostic tests, Dr. Issam clearly explained my condition to me, including my severe prostate enlargement, bladder compression, blood test results, prostate size, and urine flow metrics. He reassured me that the condition was not cancerous and carefully outlined all available treatment options, helping me make an informed decision to proceed with Rezum therapy to restore my quality of life. The procedure was carried out professionally under Dr. Issam’s supervision. Although I experienced temporary mobility issues upon waking from surgery, Dr. Issam was present to calmly explain the procedure, the observations made during surgery, expected side effects, and the recovery process. His reassuring manner, clinical expertise, and compassionate communication gave me great confidence and peace of mind. During my two-night stay, I was supported by a dedicated nursing team who demonstrated exceptional care, professionalism, and attention to detail. I would particularly like to acknowledge Jet, Jan, and Jinci Shaji, whose kindness and support stood out. All other nursing staff were equally attentive and professional. Following surgery, I unfortunately developed a post-operative infection and experienced severe pain and swelling. The emergency team, including Dr. Amjad and Dr. Omar, responded promptly and professionally. Despite Dr. Issam being overseas at the time, the medical team consulted him to ensure the most appropriate and informed treatment decisions were made. I felt truly cared for during this difficult moment. Today, I am recovering well, my symptoms have significantly improved, and my quality of life has been restored. I am deeply grateful to God and to all the doctors, nurses, and staff who supported me throughout this journey. My sincere and special thanks go to Dr. Issam AlMajdalawi and Aaron for their outstanding care, professionalism, and dedication.

Dr Iza Roelle Labian Maniego

Obstetrician & Gynaecologist

My Successful VBAC Story with Dr. Iza Roelle Maniego One of the most important decisions during pregnancy is choosing an OB-GYN you truly feel comfortable with , someone you trust and know will support you every step of the way. The moment I saw Dr. Iza’s profile and learned that she is a strong VBAC advocate, I instantly knew she was the perfect doctor for me. From the very beginning, I fully trusted her because I knew she would always do what was best for me and my baby. During every visit, she never failed to explain the pros and cons of every request and delivery plan. She made sure I was well-informed and empowered to make the right decisions for my body and my pregnancy. This meant so much to me, especially since I was also a high-risk pregnancy. More than her credentials, Dr. Iza’s motto truly reflects who she is: “Do what you love and you’ll never work a day in your life.” You can clearly feel this in every visit. She is passionate, supportive, and genuinely caring. Her aura is light and positive, and she always greets you with a warm smile that instantly puts you at ease. I also want to commend her nurse, Margaret, who was incredibly kind and attentive. She always kept me updated with my test results and consistently checked in on how I was doing, which made the entire experience even more reassuring. I gave birth to my baby girl on December 13, 2025. I went into labor without induction or epidural, and there was a moment when I almost gave up and requested an epidural. But I am so grateful for Dr. Iza’s words of encouragement. Knowing she was there guiding me through every painful contraction gave me the strength to keep going. Her calm presence and constant guidance helped me survive each contraction until my baby was finally in my arms. I would highly recommend Dr. Iza Roelle Maniego to any mama especially those considering VBAC who is looking for a doctor who truly listens, explains, supports, and believes in you. I also want to extend my heartfelt thanks to the amazing nurses at Prime Hospital who took care of me during labor and delivery. This experience will forever stay in my heart. Thank you, Dr. Iza, Nurse Margaret, and the entire Prime Hospital team, for helping me safely welcome my baby girl into the world. 🤍

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

Dear Management Team, I am writing to formally express my disappointment regarding the experience my son and I had during our visit to Prime Medical last night. Upon arrival, we were waiting for more than 20 minutes for basic procedures such as checking blood pressure and other preliminary details. During this time, I was seated in the waiting area with my son. I observed the nursing staff engaged in personal conversations among themselves, while patients continued to wait. What was most concerning was that a family who arrived after us was allowed to enter directly before us. One of the nurses clearly saw that I had arrived earlier and was waiting for my turn, yet no action was taken. As a frequent patient of Prime Medical, I did not expect such rude and unprofessional behavior. Eventually, I tried to enter Dr. Geetika’s room when my turn should have come. However, a lady nurse stopped us very rudely and allowed another family to enter, stating they had an appointment. This entire situation was handled without proper communication or courtesy, which made the experience very unpleasant and stressful for me and my child. The only positive aspect of this visit, as always, was the behavior of Dr. Om Prakash. I truly admire his professionalism, dedication, and the care he provides. He consistently treats patients with respect and prescribes medication appropriately based on the health condition. His conduct reflects the standard of care I expect from Prime Medical. I humbly request the management to take this complaint seriously and address the behavior of the nursing staff, so that no other patient has to go through a similar experience in the future. Thank you for your time and attention to this matter. I hope appropriate action will be taken.

Saudi German Hospital Ajman

Cardiology, Ear, Nose & Throat (ENT), + 5 more

Writing this with a heart full of gratitude. From day one of my pregnancy, Dr. Aida Al Khatib has been nothing short of exceptional. She didn’t just listen — she truly heard me. Every concern, every fear, every tiny symptom… she took it all seriously. Tracked my progress. Tracked my baby’s progress. Calmed me when I spiraled. Reassured me when Google tried to scare me. And considering this was a high-risk pregnancy (gestational diabetes + high blood pressure + third C-section after a long gap), her care meant everything to me. She made sure I followed every precaution, every step, every check. Never rushed me. Never dismissed me. Always present. Always kind. I was TERRIFIED going into my third C-section. High risk. Long gap. So many what-ifs in my head. But Dr. Aida handled everything with such confidence, calm, and precision that it felt… safe. Controlled. Professional. Reassuring. Now, 10 days postpartum — Alhamdulillah — I feel like I’m already back on my feet. Energised. Strong. Almost like nothing even happened. That’s how clean, smooth, and well-managed everything was. Also a huge thank you to her wonderful assistant, Nurse Sheeja — the quiet superhero behind the scenes. Making sure all documents were ready, appointments smooth, and pregnant women (who already have zero patience left 😅) don’t have to wait long. If you’re pregnant and reading this — Dr. Aida is your person. Your safe space. Your calm in chaos. Your best decision during this beautiful yet overwhelming phase. I 100/100 recommend her. Truly. Forever grateful 🤍

Dr Aida Hussen Alkhatib

Obstetrician & Gynaecologist

Writing this with a heart full of gratitude. From day one of my pregnancy, Dr. Aida Al Khatib has been nothing short of exceptional. She didn’t just listen — she truly heard me. Every concern, every fear, every tiny symptom… she took it all seriously. Tracked my progress. Tracked my baby’s progress. Calmed me when I spiraled. Reassured me when Google tried to scare me. And considering this was a high-risk pregnancy (gestational diabetes + high blood pressure + third C-section after a long gap), her care meant everything to me. She made sure I followed every precaution, every step, every check. Never rushed me. Never dismissed me. Always present. Always kind. I was TERRIFIED going into my third C-section. High risk. Long gap. So many what-ifs in my head. But Dr. Aida handled everything with such confidence, calm, and precision that it felt… safe. Controlled. Professional. Reassuring. Now, 10 days postpartum — Alhamdulillah — I feel like I’m already back on my feet. Energised. Strong. Almost like nothing even happened. That’s how clean, smooth, and well-managed everything was. Also a huge thank you to her wonderful assistant, Nurse Sheeja — the quiet superhero behind the scenes. Making sure all documents were ready, appointments smooth, and pregnant women (who already have zero patience left 😅) don’t have to wait long. If you’re pregnant and reading this — Dr. Aida is your person. Your safe space. Your calm in chaos. Your best decision during this beautiful yet overwhelming phase. I 100/100 recommend her. Truly. Forever grateful 🤍

Dr. Akhilesh Sapra

Gastroenterologist, General Surgeon

I am extremely grateful to Dr. Akhilesh Sapra of Prime Hospital for performing my recent gall bladder surgery successfully. From the very beginning, he was professional, knowledgeable, and reassuring. What also sets him apart is his kindness and care—despite his very busy schedule, he graciously accommodated me for my post-surgery check-up and took the time to ensure I was recovering well. That level of care means a lot to a patient and speaks volumes about him as both a doctor and a person. I would also like to give special appreciation to his nurse(Nurse Grace Thomas), who was absolutely amazing throughout the entire process. From surgery preparation to attending to my post-surgery needs, she was incredibly supportive, kind, and accommodating. She accommodates messages even after her working hours. Her patience, and helpful nature made a huge difference in my recovery experience. I highly recommend Dr. Akhilesh and his team to anyone seeking excellent medical care combined with genuine compassion. Thank you for making a challenging time easier

Dr. Luciano Nardo

Fertility Doctor, Obstetrician & Gynaecologist

I met Dr. Luciano after my first IVF cycle failed in Antalya, Turkey. After that, I went to Orchid IVF in Dubai and underwent another cycle with a different doctor, which unfortunately also failed. That’s when I met Dr. Luciano—and I can honestly say I have never met a doctor like him. He is extremely humble, patient, and truly listens. He took the time to understand all my concerns and explained everything with clarity and honesty. We went through one more attempt that didn’t succeed, but because of his constant support, care, and encouragement, we never lost hope. Under his guidance, we decided to try a natural embryo transfer—and by the grace of God, it worked. I am now pregnant. Beyond the success, what I will never forget is Dr. Luciano’s availability, kindness, and genuine care throughout this journey. I deeply admire his efforts and dedication, and I am forever grateful to him for standing by us during one of the most emotional phases of our lives.

Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

When I was given injection the nurse dropped some liquid side on the floor. I said oh ! Bus she picked it up and continued. Needle was in my arm but syringe side should have replaced.. it’s still not acceptable. It’s too late. What responsibility will you take if I get infected. I’m very much concerned. Some nurse are so good. It’s my first time that I saw her. About cashier. I’ve been requested invoice for sick leave. I spoke to the cashier who is philipina process my payment right after finished my payment. I waited whole day nothing find in my email. I called via phone call for three time. Still haven’t find any. I emailed help desk and no reaction. I AM STILL WAITING INVOICE FOR SICK LEAVE!!! WHAT IS THIS CUSTOMER SERVICE. Usually I understand they are busy it’s understandable. But this time multiple things … it’s terribly bad.

Dr. Rabab Essam

Dermatologist

I had an excellent experience with Dr. Rabab and recommend them highly. From the initial consultation to the follow-up care, she demonstrated exceptional professionalism, expertise, and genuine compassion. She took the time to thoroughly understand my concerns, explained my diagnosis clearly, and provided a well-thought-out treatment plan tailored to my needs. I felt confident, informed, and completely at ease throughout the entire visit. The attention to detail and commitment to patient care truly set this practice apart. Her clinic was well organized, efficient, and welcoming, making the overall experience outstanding. I am extremely pleased with the results and would highly recommend Dr. Rabab to anyone seeking top-quality skin care.

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I had a very positive experience during my visit to the Urology Department. From the moment I arrived, I was treated with professionalism, care, and respect. The nursing staff were extremely supportive and compassionate, explaining each step of the procedure clearly and ensuring I felt comfortable throughout. Dr. Stefan Schumacher demonstrated exceptional expertise and a reassuring manner, which greatly reduced any anxiety I had. The urodynamics procedure was conducted smoothly and with great attention to patient comfort. I am truly grateful to the entire team for their dedication, kindness, and high standard of care. Thank you for making what could have been a stressful experience feel safe and well-managed.

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

Dear Prime Clinics Al Qasimiya Team, I hope this message finds you well. I wanted to take a moment to share some feedback regarding my recent visits to the Qasimiya branch. I've noticed that there seems to be a recurring issue with the availability of face masks for patients. On multiple occasions, I've been informed by the reception staff that masks are out of stock, which can be quite concerning for those of us who prioritize safety during our visits especially during the flu season. Ensuring that patients have access to basic protective equipment would greatly enhance the overall experience and peace of mind for everyone. Thank you for considering this feedback.

My London Skin Clinic - DIFC

Dermatology

Isited my London Skin clinic a DIFC. It was exceptionally clean, the staff very well trained, in ormed and welcoming, immediately make you feel at home. I mei with Doctor Sobia. She is smiling, incredibly positive, friendly, a super listener and qualified. I felt immediately so confident and comfortable as doctors Sobia understood my concerns, and I started the treatments after receiving a very detailed report. Dr. Sobia was with me during the whole process and continuously checking on me and making sure I was well taking care of during the IV drop procedures. No doubt the service of the clinic is excellent and they used high quality products.

Eastman's Smile Solutions Dental Clinic

Dentistry

Dr. saba has been my orthodontist for the past 18 months , the most memorable months of my life. I’ve always had very messed up teeth. Also, the nurses and the rest of the staff are the sweetest. My braces journey was actually so much fun! They were finally taken off yesterday & I feel like a new person now, I just can’t stop smiling, my teeth look so perfect. Thank You so much Dr. Saba for being so understanding & caring about my situation, no one would’ve been able to do it like you did. I’ll always be grateful to you for that .

Dr Vidya Sundaramurthi

Dermatologist

During my emergency case (severe or acute food allergy) on 19th January 2026, Dr. Vidya provided an utmost care while treating my case. She even visited me twice in room while the antihistamine shot was being administered and ensured that I understand all her instructions. Her support staff was also highly accommodative and also exhibits high patient care. Thank you very much Dr. Vidya for the passion you showed me while under your care and utmost service to your patients.

Dr. Andoni Diaz

Family Doctor

Excellent experience. The doctor was outstanding, very professional and truly caring. The treatment and attitude were impeccable, and he took the time to listen carefully and explain everything clearly. The service was extremely fast and efficient, with no unnecessary waiting time. I will definitely come back. I can finally say that I have found my trusted family doctor in Dubai. Highly recommended.

Dr. Imran Jawaid

Ophthalmologist

Dr. Imran Jawaid is an excellent ophthalmologist, especially for children. He is very kind, patient, and gentle, which made my kids feel comfortable and relaxed. He explained everything clearly and gave us great confidence as parents. We are very happy with his care and treatment. Highly recommended for anyone looking for a trustworthy eye doctor for kids.