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Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I recently visited Prime Hospital, Dubai during a very challenging period due to a serious urological condition. From my first consultation, I was extremely impressed by the professionalism, expertise, and compassionate care provided by Dr. Issam AlMajdalawi, Consultant Urologist, and his nurse, Aaron. Their strong collaboration and patient-focused approach made a significant difference throughout my treatment journey. Following a series of thorough diagnostic tests, Dr. Issam clearly explained my condition to me, including my severe prostate enlargement, bladder compression, blood test results, prostate size, and urine flow metrics. He reassured me that the condition was not cancerous and carefully outlined all available treatment options, helping me make an informed decision to proceed with Rezum therapy to restore my quality of life. The procedure was carried out professionally under Dr. Issam’s supervision. Although I experienced temporary mobility issues upon waking from surgery, Dr. Issam was present to calmly explain the procedure, the observations made during surgery, expected side effects, and the recovery process. His reassuring manner, clinical expertise, and compassionate communication gave me great confidence and peace of mind. During my two-night stay, I was supported by a dedicated nursing team who demonstrated exceptional care, professionalism, and attention to detail. I would particularly like to acknowledge Jet, Jan, and Jinci Shaji, whose kindness and support stood out. All other nursing staff were equally attentive and professional. Following surgery, I unfortunately developed a post-operative infection and experienced severe pain and swelling. The emergency team, including Dr. Amjad and Dr. Omar, responded promptly and professionally. Despite Dr. Issam being overseas at the time, the medical team consulted him to ensure the most appropriate and informed treatment decisions were made. I felt truly cared for during this difficult moment. Today, I am recovering well, my symptoms have significantly improved, and my quality of life has been restored. I am deeply grateful to God and to all the doctors, nurses, and staff who supported me throughout this journey. My sincere and special thanks go to Dr. Issam AlMajdalawi and Aaron for their outstanding care, professionalism, and dedication.

Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

The doctor was polite and professional during the consultation. However, despite presenting with severe lower back and pelvic pain, abnormal menstrual bleeding pattern, and recent fever and dizziness, the symptoms were described as ‘nothing unusual’. An abdominal scan was advised, but the process involved significant delays due to approval timelines and the doctor’s unavailability, with follow-up suggested after many days. Given the level of pain and symptoms, clearer guidance, urgency, or an interim management plan would have been reassuring. While I understand the need to assess sexual history for medical reasons, the way questions were asked felt personal rather than clinical. Being asked about having a boyfriend and virginity, and feeling as though my responses were doubted, was uncomfortable and stressful during an already painful consultation. A more neutral, respectful, and clinically framed approach would have helped maintain trust and comfort as a patient. I believe better communication regarding symptom severity and faster diagnostic coordination would improve patient experience.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

I would like to share my feedback regarding my recent experience at Prime Medical. My overall experience with the doctors and hospital services has been very good. I have been visiting Prime Medical for the past 10 years, and I truly appreciate the quality of medical care provided. This feedback is not a complaint about the pharmacy staff, who I believe are doing their best. However, over the past one year, I have noticed a significant issue with the pharmacy services, especially during peak hours. The waiting time has become much longer than expected, often exceeding one hour. This is very difficult and exhausting for patients, particularly those who are already unwell and do not have the energy to wait for such long periods. I am sharing this feedback not only for myself but also to help improve the experience for other patients. I kindly request the management to consider increasing pharmacy resources or support during peak hours to reduce waiting time and improve patient comfort. Thank you for your attention and continued commitment to patient care.

Saudi German Hospital Ajman

Cardiology, Ear, Nose & Throat (ENT), + 5 more

تجربتي مع دكتورة عايدة ممتازة لكن غالبية الممرضات "من الجنسية الهندية"جعلوا اقامتي في المستشفى اكثر صعوبة وألمًا! من حيث التعامل والاسلوب وعدم تقديم المساعدة كما يجب استثني من ذلك الممرضة المصرية المحجبة كانت قمة في الاخلاق والادب والممرضة الفلبينية الكبيرة في العمر والمقام وترتدي نظارة كانت تعرض مساعدتها وترتب الغرفة حتى دون ان نطلب منها ذلك ' الممرضة التي اخذت طفلتني لسحب الدم منها لإجراء فحص الscreening رفضت ان اكون. انا او والدها معها في غرفة سحب الدم بحجة ان الغرفة صغيرة! لقد ولدت طفلتي للتو فكيف تتوقعون ان نكون بحال خير عندما نسمع صريخ طفلتنا من الغرفة المجاورة ونحن لا نرى شيء ! ليس لكم اي حق في ذلك .. نحن لن نعيق الاجراء بالطبع لانه من مصلحة ابتنا لكن كنا سنكون مطمئنين عندما نكون بجوارها ونمسك يدها ع الاقل!! حال الممرضات في مستشفاكم يحتاج لصرامة اكثر

Dr Maria Clarissa Sagun Magallanes

General Practitioner

Dr. Maria Sagun is my Physician for at least 5 years and during this period she has consistent shown true and sincere care to her patient. Her support staff have also consistently shown patient care and very accommodative. My emergency case (severe or acute allergy due to food allergy) yesterday provides as one of the strong dedication and passion of Dr. Maria Sagun on helping and ensuring her patient received an utmost care and appropriate medical steps. Thank you very much Dr. Maria and staff for unwavering care and demonstrations of utmost service to your patients. This is main reason, although I am currently residing in Abu Dhabi, I am willing travel for hours, as I am sure that I will receive the proper medical care and advise.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

Dr. Maria Sagun is my Physician for at least 5 years and during this period she has consistent shown true and sincere care to her patient. Her support staff have also consistently shown patient care and very accommodative. My emergency case (severe or acute allergy due to food allergy) yesterday provides as one of the strong dedication and passion of Dr. Maria Sagun on helping and ensuring her patient received an utmost care and appropriate medical steps. Thank you very much Dr. Maria and staff for unwavering care and demonstrations of utmost service to your patients.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

After seeing the blood test results , doctor informed its mild infection whereas my son developed fever and ear pain. Cough increased. When I call the doctor through call center, Doctor informed me directly that he will prescribe Anti biotic since the fever and ear pain persists. But he didn't prescribe and I was not informed also. One day before only Doctor should have prescribed Anti biotic. We visited another doctor and got it. And my son couldn't attend school for 4 days and he was crying over ear pain. That gave us trouble.

Dr Nusrat Hassan Naqash

Family Doctor

I was consulting Dr. Nusrat for my weight loss and to lower my HBA1C. I was 93.3 kgs when I met the doctor. Now after 11 weeks, I have lost 7 kgs. Doctor was keen to listen to all my complaints and thoroughly assessed & reassessed my situation from time to time. She explained me the treatment protocol thoroughly and cautioned me on potential side effects and management of the same. I My snoring has improved and I am waiting for my next test results. I would strongly recommend her in managing diabetes & weight loss.

Prime Medical Center - Motor City

Orthopaedic Surgery, Cardiology, + 6 more

Went for a checkup - determined I needed a root canal. Dr advised she will submit for approval and refer to another branch. 3 days later I called to follow up as I received confirmation of an approval. She booked for oasis branch but no submission for the root canal was done , only x ray. Oasis now wants a new consult and new submission. A complete waste of time . I’ve requested for my x rays to use a more efficient establishment.

Dr. Shridhar Munje

Dentist

I had a great experience with Dr. Shridhar Munje. He was very professional, patient, and took the time to listen carefully to all my concerns. He explained the diagnosis and treatment clearly, which made me feel comfortable and confident. The clinic was well organized and the staff was polite and helpful. I truly appreciate his care and would highly recommend him to anyone looking for a knowledgeable and compassionate doctor.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

Doctor and his staff were excellent once i got to the 3rd floor. However Admissions staff not very organized. I waited as expected for the appointed time, 10am. But then they failed to follow up with the doctor. I had to ask multiple people if the doctor had arrived. They should have sent me to the 3rd floor from the office to the excellent staff in the Doctors’s office

Dr. Dana Albayed

Dentist

I had an excellent experience with Dr. Dana, she is highly professional, knowledgeable, and took the time to explain every step of the procedure clearly, which made me feel comfortable and confident. I truly appreciated the gentle approach and attention to detail. I would highly recommend Dr. Dana to anyone looking for exceptional, professional dental care.

Dr. Sumeet Sukhi

Ophthalmologist

Dr. Summit Sukhi is absolutely amazing. He treated my cornea problem very well and explained everything clearly. He is very kind, polite, and professional. Honestly, he is the best eye doctor at Prime Medical. Thank you so much, Dr. Summit, and thanks to the entire team for taking such good care of patients.

Dr Ahmed Badie Abdulmajeed Al-Fikry

ENT Surgeon

My visit to Dr. Ahmed (ENT) was excellent. I was experiencing severe tonsil pain along with difficulty breathing and swallowing. Dr. Ahmed diagnosed my condition accurately and explained the treatment steps very clearly. Thankfully, I felt significant improvement after the treatment. Thank you, Dr. Ahmed.

Dr. Sara Osman

Dermatologist

احب شغلها فالبوتكس والفلر والنظاره والشد ، معتمدينها فالعايله كلها ونسميها دكتورة الجمال لانها تعرف تطلع جمالنا بدون مبالغه 🥰 كل ما احتاج استشاره في هذا المجال تحتويني وتشرح لي بالتفصيل والدقه وبكل امانه وتعطيني وقتي كامل .. شكراً دكتوره ساره لوجودج واهتمامج فينا وامانتج معانا ❤️

Dr. Sangeeta Pathak

Obstetrician & Gynaecologist

Dr. Sangeeta has been amazing every time I’ve met with her for a consultation. She’s incredibly easy to talk to and immediately puts you at ease. I was a little nervous at first, but her great energy made me feel very comfortable. I would 100% recommend her.