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Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I booked an orthopedic appointment by phone for my son after he injured his leg. After a long wait at registration, I was informed that my insurance does not cover this specific orthopedic doctor, even though my insurance is covered at this medical center and covers all other doctors. I was later told that the issue is that the doctor is new and his insurance paperwork is not yet completed. This is an internal administrative issue and should not affect patients. The doctor is actively working at the medical center and seeing patients, yet my son was refused consultation unless I paid cash. No one informed me of this issue during the phone booking. The staff’s attitude was unprofessional, unhelpful, and lacked basic courtesy or apology, despite my son being on a wheelchair and in need of urgent orthopedic care. Even after being seen by a Family Medicine doctor and advised to consult an orthopedic specialist, registration still refused to allow access to the orthopedic doctor for the same reason. This experience shows poor communication, mismanagement, and lack of patient care, and caused significant stress and inconvenience. I am extremely dissatisfied and expect this matter to be addressed to prevent it from happening again.

Dr. Kamal Ali Nakwache

Orthopaedic Surgeon

I recently had meniscus surgery on my knee, and I couldn’t be more grateful for the exceptional care I received from Dr. Kamal Ali Nakwache. From the very first consultation, Dr. Kamal took the time to explain my condition clearly, answer all my questions, and help me understand every step of the process. His calm, confident, and reassuring manner immediately put me at ease. On the day of the surgery, Dr. Kamal and his team showed remarkable professionalism. The procedure went smoothly, and I felt completely supported from start to finish. What truly stood out was the level of post-operative care—Dr. Kamal followed up closely, monitored my progress, and provided clear guidance that made recovery faster and easier than I expected. Thanks to his expertise, my knee feels significantly better, and I’m finally able to return to my normal activities without pain. I’m genuinely grateful for the skill, compassion, and dedication Dr. Kamal brought to my treatment. I highly recommend Dr. Kamal to anyone needing orthopaedic care. His knowledge, empathy, and attention to detail make him truly exceptional.

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

This is the second time I’ve undergone a dental procedure with Dr. Sanjay, and without hesitation, I can say he is the best dentist I’ve had in the UAE. I’ve been working here for over a decade, and for most of that time, I avoided dental procedures altogether because of several bad experiences in the past. Despite the advanced facilities, I often felt that many dentists were not properly trained, and that fear stayed with me for years. That changed after my first visit with Dr. Sanjay. For the first time, I felt confident, safe, and genuinely cared for as a patient. His skill, professionalism, and attention to detail completely restored my trust. That experience alone was the reason I came back and why I chose Prime Medical BurJuman Mall branch again. Dr. Sanjay didn’t just treat my teeth; he changed how I feel about dental care in the UAE. Special kudos as well to his nurse, Leena! She was very professional and kind as well.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

This is the first time we experiencing very bad customer service from Prime, not a delay, not caring the patients, not considering the value of time for any patient. the consultation itself taken time, after that we had to wait for more than 45 minutes till nobody came to give the nebulization for my daughter, I had to leave the clinic without taking treatment. The nurse mentioned you go and tell the reception not register more customers as there is crowd, which they are not able to manage. They are not well-versed to how to handle the crowd and provide customer service, better you change the nurses who are not good enough to handle the crowd, or you manage the appointments the way they can manage.

First Psychiatry Clinic

Psychology, Psychiatry

I want to say thank you from my heart. Today I was in a very bad situation and feeling a lot of anxiety and stress. I also don’t have money, but when I called you and asked for help, you were kind to me and you helped me. You did not say no. Your kindness made me cry because it reminded me that there are still good people in this life. Your help today really meant a lot to me, and it came at a very important moment. I am truly grateful for your support and understanding. Thank you so much for everything you did for me. May Allah bless you all for your kindness and compassion. With sincere thanks

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

Dr. Denisse is a well-rounded professional doctor. He discussed matters with my health and laboratory results very well, in such a level that I am fully understand it. This doctor is very compassionate to all her patients you can fell him during every conversation. He speaks clear enough and he entertainment my questions and clarification. He don't felt hurry even though there is a lot of patients queue he will ensure that your time visiting him is make you comfortable despite of sickness. I visit some Filipino doctor but I can fully attest that Dr.Denisse is best.

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

The dentist and staff were amazing with our baby and my husband! 😊 So gentle, patient, and professional. Really appreciate the care and attention everyone received. Thanks for making it a positive experience for the whole family!😊 They made the experience so smooth. - We’re really happy with the care and attention our baby received. Thanks for making it a positive experience! - The clinic is so welcoming and kid-friendly! 👍 Great job making our baby feel comfortable. - Appreciate the clear explanations and care taken with our baby’s teeth. Thank you!

Dr. Daria Fedorenko

Obstetrician & Gynaecologist

I would like to express my sincere gratitude to Doctor Daria, a gynecologist, for her high level of professionalism, attentive attitude, and sensitivity. From the very first appointment, one can feel care, tact, and a genuine desire to help. Doctor Daria explains all stages of examination and treatment in detail, carefully answers questions, and creates a calm, trusting atmosphere. It is very valuable to meet a specialist who combines a high level of professionalism with humanity and respect for the patient. Many thanks and sincere recommendations.

Dr. Selima Ben Miled

Obstetrician & Gynaecologist

Dr. Selima was our gynecologist and we couldn’t have asked for better care throughout the journey. She combines deep medical expertise with remarkable calm, empathy, and clarity in every consultation. She takes the time to explain, reassures without ever minimizing concerns, and makes you feel fully supported at every step. Her professionalism, availability, and genuine care made a real difference for us. We are extremely grateful and would confidently recommend her to anyone seeking outstanding gynecological care.

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

Dr. Hussein is a highly professional and respectful physician. He demonstrates excellent communication skills, listens carefully to patients, and explains medical information clearly and thoroughly. His calm and attentive approach helps patients feel comfortable and reassured during consultations. He shows strong dedication to patient care and maintains a high standard of professionalism at all times. Overall, Dr. Hussein is a reliable and trustworthy doctor, and I highly recommend him based on my experience.

Dr Hussein Ismail

General Practitioner

Dr. Hussein is a highly professional and respectful physician. He demonstrates excellent communication skills, listens carefully to patients, and explains medical information clearly and thoroughly. His calm and attentive approach helps patients feel comfortable and reassured during consultations. He shows strong dedication to patient care and maintains a high standard of professionalism at all times. Overall, Dr. Hussein is a reliable and trustworthy doctor, and I highly recommend him based on my experience.

Eastman's Smile Solutions Dental Clinic

Dentistry

We have been coming to this location for past four years and I can’t say enough positive things about this clinic! The staff is very kind and attentive! Huge shoutout to our favourite dentist Dr. saba, that knows how to make my 7 year old actually excited about dentist. Me and my husband have been her patients as well and she is very gentle and knowledgeable. I enjoy coming to see her every time. I have sent so many friends and family to this clinic and will always vouch for them!

Dr. Saba Al Hadithi

Dentist

We have been coming to this location for past four years and I can’t say enough positive things about this clinic! The staff is very kind and attentive! Huge shoutout to our favourite dentist Dr. saba, that knows how to make my 7 year old actually excited about dentist. Me and my husband have been her patients as well and she is very gentle and knowledgeable. I enjoy coming to see her every time. I have sent so many friends and family to this clinic and will always vouch for them!

Dr. Mawada Barakat Elmagboul

Dermatologist

My last appointment was just a follow up with the doctor to extend the therapy I’m currently on. I’ve been coming here since September, and my skin has completely changed, it’s glowing, I no longer have acne, and the breakouts on my face and back are gone. Visiting Dr. Mawada has helped me not only look better, but also feel better. She is very pleasant, kind, and has a wonderful psychological approach, which made me feel comfortable and well cared for.

Dr Mohammad Shahid Alam

Internal Medicine Doctor

Dr. Shahed is the best doctor I have been consulting since 2008. He is one of the most experienced and knowledgeable doctors I have ever met. He listens patiently to his patients and prescribes the most appropriate and advanced medications. Previously, I was taking more than 250 units of insulin, but now I am taking only 15 units. His guidance has helped me control my diabetes effectively, and I am now very close to reversing it.

Dr Ahamed Namshir

Dentist

Dr Ahamed has not only helped my teeth but has always created a comfortable environment. He helped throughout my braces process and my teeth are in the same alignment since I got my braces removed a few years ago due to his dedication and help. He is not only kind but he’s also great at what he does.