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  • User avatar
    Prime Medical Centre Al Warqa

    Cardiology, Dermatology, + 6 more

    5.0

    Verified

    I recently visited Prime Hospital, Dubai during a very challenging period due to a serious urological condition. From my first consultation, I was extremely impressed by the professionalism, expertise, and compassionate care provided by Dr. Issam AlMajdalawi, Consultant Urologist, and his nurse, Aaron. Their strong collaboration and patient-focused approach made a significant difference throughout my treatment journey. Following a series of thorough diagnostic tests, Dr. Issam clearly explained my condition to me, including my severe prostate enlargement, bladder compression, blood test results, prostate size, and urine flow metrics. He reassured me that the condition was not cancerous and carefully outlined all available treatment options, helping me make an informed decision to proceed with Rezum therapy to restore my quality of life. The procedure was carried out professionally under Dr. Issam’s supervision. Although I experienced temporary mobility issues upon waking from surgery, Dr. Issam was present to calmly explain the procedure, the observations made during surgery, expected side effects, and the recovery process. His reassuring manner, clinical expertise, and compassionate communication gave me great confidence and peace of mind. During my two-night stay, I was supported by a dedicated nursing team who demonstrated exceptional care, professionalism, and attention to detail. I would particularly like to acknowledge Jet, Jan, and Jinci Shaji, whose kindness and support stood out. All other nursing staff were equally attentive and professional. Following surgery, I unfortunately developed a post-operative infection and experienced severe pain and swelling. The emergency team, including Dr. Amjad and Dr. Omar, responded promptly and professionally. Despite Dr. Issam being overseas at the time, the medical team consulted him to ensure the most appropriate and informed treatment decisions were made. I felt truly cared for during this difficult moment. Today, I am recovering well, my symptoms have significantly improved, and my quality of life has been restored. I am deeply grateful to God and to all the doctors, nurses, and staff who supported me throughout this journey. My sincere and special thanks go to Dr. Issam AlMajdalawi and Aaron for their outstanding care, professionalism, and dedication.

    Seen for:

    Obstructive Uropathy (Hydronephrosis)
  • User avatar
    Dr Raani Natarajhan

    Obstetrician & Gynaecologist

    1.0

    Verified

    The doctor was polite and professional during the consultation. However, despite presenting with severe lower back and pelvic pain, abnormal menstrual bleeding pattern, and recent fever and dizziness, the symptoms were described as ‘nothing unusual’. An abdominal scan was advised, but the process involved significant delays due to approval timelines and the doctor’s unavailability, with follow-up suggested after many days. Given the level of pain and symptoms, clearer guidance, urgency, or an interim management plan would have been reassuring. While I understand the need to assess sexual history for medical reasons, the way questions were asked felt personal rather than clinical. Being asked about having a boyfriend and virginity, and feeling as though my responses were doubted, was uncomfortable and stressful during an already painful consultation. A more neutral, respectful, and clinically framed approach would have helped maintain trust and comfort as a patient. I believe better communication regarding symptom severity and faster diagnostic coordination would improve patient experience.

    Seen for:

    Pelvic Pain
  • User avatar
    Saudi German Hospital Ajman

    Cardiology, Ear, Nose & Throat (ENT), + 5 more

    3.0

    Verified

    تجربتي مع دكتورة عايدة ممتازة لكن غالبية الممرضات "من الجنسية الهندية"جعلوا اقامتي في المستشفى اكثر صعوبة وألمًا! من حيث التعامل والاسلوب وعدم تقديم المساعدة كما يجب استثني من ذلك الممرضة المصرية المحجبة كانت قمة في الاخلاق والادب والممرضة الفلبينية الكبيرة في العمر والمقام وترتدي نظارة كانت تعرض مساعدتها وترتب الغرفة حتى دون ان نطلب منها ذلك ' الممرضة التي اخذت طفلتني لسحب الدم منها لإجراء فحص الscreening رفضت ان اكون. انا او والدها معها في غرفة سحب الدم بحجة ان الغرفة صغيرة! لقد ولدت طفلتي للتو فكيف تتوقعون ان نكون بحال خير عندما نسمع صريخ طفلتنا من الغرفة المجاورة ونحن لا نرى شيء ! ليس لكم اي حق في ذلك .. نحن لن نعيق الاجراء بالطبع لانه من مصلحة ابتنا لكن كنا سنكون مطمئنين عندما نكون بجوارها ونمسك يدها ع الاقل!! حال الممرضات في مستشفاكم يحتاج لصرامة اكثر

    Seen for:

    Pregnancy Care
  • User avatar
    Dr. Oksana Melnyk

    Obstetrician & Gynaecologist

    5.0

    Verified

    I don't have enough words to describe how happy I am that Dr. Oksana managed my pregnancy and was with me during the birth. Her gentle nature, expertise, calmness, reassuring smile and willingness to answer my every question in detail are priceless. She helped me bring my 4250 gram baby into the world naturally and I am so happy grateful to her for that. I was most worried that I would have to have a caesarean section, but she did not take that into account for a single moment, and I thank her for that. All recommendations for doctor Oksana and her team. I will remember them forever

    Seen for:

    Gynaecology
  • User avatar
    Prime Medical Centre Barsha Heights

    Cardiology, Dermatology, + 8 more

    5.0

    Verified

    Dr. Maria Sagun is my Physician for at least 5 years and during this period she has consistent shown true and sincere care to her patient. Her support staff have also consistently shown patient care and very accommodative. My emergency case (severe or acute allergy due to food allergy) yesterday provides as one of the strong dedication and passion of Dr. Maria Sagun on helping and ensuring her patient received an utmost care and appropriate medical steps. Thank you very much Dr. Maria and staff for unwavering care and demonstrations of utmost service to your patients.

    Seen for:

    High Blood Pressure
  • User avatar
    Prime Medical Center - Motor City

    Orthopaedic Surgery, Cardiology, + 6 more

    1.0

    Verified

    Went for a checkup - determined I needed a root canal. Dr advised she will submit for approval and refer to another branch. 3 days later I called to follow up as I received confirmation of an approval. She booked for oasis branch but no submission for the root canal was done , only x ray. Oasis now wants a new consult and new submission. A complete waste of time . I’ve requested for my x rays to use a more efficient establishment.

    Seen for:

    Root Canal
  • User avatar
    Dr Alia Humaid AlQassimi

    Obstetrician & Gynaecologist

    5.0

    Verified

    I had a consultation with Dr.Alia and I am truly grateful for her time and care. She is an excellent doctor who explained everything clearly and professionally. I benefited a lot from the consultation, and her words were very reassuring and comforting. She took the time to listen and made me feel calm and confident about my situation. I highly recommend her to anyone seeking medical advice or a second opinion.

    Seen for:

    Gynaecology
  • User avatar
    Dr Sulaiman Al Habib Hospital

    Acute Pain, Allergy Medicine, + 49 more

    5.0

    Verified

    Nous avons confié l’opération LASIK de notre fils Mathys au Dr. Nourallah Kaddoura, au sein du Dr. Sulaiman Al Habib Hospital, et notre expérience a été exceptionnelle du début à la fin. L’établissement se distingue d’abord par son organisation professionnelle et humaine : le personnel est accueillant, réactif et disponible, les équipes travaillent en coordination, et l’environnement est rassurant.

    Seen for:

    Laser Eye Surgery
  • User avatar
    Prime Medical Center Mizhar

    Dentistry, Dermatology, + 14 more

    1.0

    Verified

    The staff didnt guide us properly regarding the vaccination procedure. We had to meet many persons. Finally cashier told us the its not covered under insurance. I called my insurance helpline, they said they never received any request from prime. Finally after lot of wait time got the vaccination. The process and procedure for vaccination ( with insurance approval) needs to be improved.

    Seen for:

    Vaccinations
  • User avatar
    Ms Rasha Ahamd Hayany

    Cosmetic Doctor

    5.0

    Verified

    Rasha is an amazing professional and person. There explanation is clear and make you feel so comfortable. My procedure is painful and she is really patient and listen when my requirements. I was so scared cause I had a bad experience before with the same therapy but with Rasha is completely different, she is really honest about how the prices will be and really kind.

    Seen for:

    Medical Laser & Aesthetics
  • User avatar
    NeuroActive Health Hub

    Chiropractic, Pain Management, + 2 more

    5.0

    Verified

    My son is special.kids having issue of concentration focus seating tolerance tantrums..after almost 1 6 month of therapy with Dr nageena clinic .hamdellah I can see so.many changes and day by day more and more .my son having less tantrums like 1 month maybe can focus nd do writing painting and more. And more my son his independent.

    Seen for:

    Gut Health
  • 5.0

    Verified

    Top and highly professional, always right diagnsis, get the proplem and if needed any other dental specialization she know exactly where to send you. Great personality. Very gentle in here work to point of not feeling pain or panic. Excelant for children and how to handel there anxiety. She is just excelant and more. Bless here.

    Seen for:

    Dental Implants
  • User avatar
    SKIN111 Palm Jumeirah Mall

    Beauty Therapy, Breast Surgery, + 6 more

    5.0

    Verified

    I have been having an excellent experience since I started visiting Skinii. They are extremely professional and pay attention to all details. Michelle is a very professional therapist and she gives full attention to work. Hafitha is a lovely lady who always receives you with a smile a professional attitude. Totally recommended .

    Seen for:

    Laser Hair Removal
  • 5.0

    Verified

    She is my favourite Doctor, I trust and believed in her, very accommodating, smiling and every time I visited her, she comfort me hugged me and that's the reason why the tears in my eyes starting rolles out because I know and I feel that she is with me. Salute you my favourite Doctor BATOOL ABOUD,. God Bless you.

  • 5.0

    Verified

    Very good experience overall. The customer service was excellent: friendly, professional, and efficient. Dr. Salah was attentive and clear in his explanations. To improve, the clinic could enhance follow-up and make the appointment process even smoother. I would definitely recommend Salah’s Dermatology.

    Seen for:

    General Dermatology
  • User avatar
    Dr Aida Hussen Alkhatib

    Obstetrician & Gynaecologist

    5.0

    Verified

    دكتورة عايدة انسانة عن حق وحقيقة وتفكر بمرضاها ومصلحتهم قبل اي شي ثاني ما ندمت انو اختاريتها طبيبة الي .. طبيبة فعلا عدها خبرة ومعرفة ممتازة بمجالها ماشاءالله كانت معنا بكل خطوة وحقيقة شعرت انها والدتي وليس طبيبتي فقط لقربها وحنانها على مرضاها الله يجزي خير الي رباها على الرحمة

    Seen for:

    Pregnancy Care

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