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Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I went to the clinic Wednesday night after work as I was having trouble breathing, colds, headaches and had some chest pain that day and numbness on the gums. Doctor did some tests but before the results even arrived he said probably iron deficiency and B12 deficiency. Something about gastrtitis and allergies. He prescribed meds for gastritis, allergies, and then paracetamol. Told me to come back Friday to discuss test results since he’s not working on Thursday. Thursday morning, I woke up worse than the day before and had to take a sick leave. Thursday was when the results came but still no diagnosis from the doctor. I came back Friday as he asked. He said iron deficiency hence the iron supplements and also mild bronchitis but no need for antibiotics just cough syrup. When I asked for a sick leave certificate he said he can’t give one for Thursday, only Friday. Does that make sense?! He knew I was sick Wednesday night. That’s when I did the tests. He can confirm I’m still ill Friday. What do you think I was doing Thursday?!? Pilates?!? Of course, I was sick then! And he’s the one that told me not to come Thursday. Not even the end of it. He also did not discuss anything about the gastritis or the B12 deficiency he mentioned. No explanation. Worse still, the sick leave certificate that I had to pay AED 80 for does not mention the mild anemia and mild bronchitis even though he has prescription for them! The sick certificate only says common cold and cough! Ridiculous. And when I brought this up to nurse and reception— no help whatsoever.

Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I booked an orthopedic appointment by phone for my son after he injured his leg. After a long wait at registration, I was informed that my insurance does not cover this specific orthopedic doctor, even though my insurance is covered at this medical center and covers all other doctors. I was later told that the issue is that the doctor is new and his insurance paperwork is not yet completed. This is an internal administrative issue and should not affect patients. The doctor is actively working at the medical center and seeing patients, yet my son was refused consultation unless I paid cash. No one informed me of this issue during the phone booking. The staff’s attitude was unprofessional, unhelpful, and lacked basic courtesy or apology, despite my son being on a wheelchair and in need of urgent orthopedic care. Even after being seen by a Family Medicine doctor and advised to consult an orthopedic specialist, registration still refused to allow access to the orthopedic doctor for the same reason. This experience shows poor communication, mismanagement, and lack of patient care, and caused significant stress and inconvenience. I am extremely dissatisfied and expect this matter to be addressed to prevent it from happening again.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

This is the second time I’ve undergone a dental procedure with Dr. Sanjay, and without hesitation, I can say he is the best dentist I’ve had in the UAE. I’ve been working here for over a decade, and for most of that time, I avoided dental procedures altogether because of several bad experiences in the past. Despite the advanced facilities, I often felt that many dentists were not properly trained, and that fear stayed with me for years. That changed after my first visit with Dr. Sanjay. For the first time, I felt confident, safe, and genuinely cared for as a patient. His skill, professionalism, and attention to detail completely restored my trust. That experience alone was the reason I came back and why I chose Prime Medical BurJuman Mall branch again. Dr. Sanjay didn’t just treat my teeth; he changed how I feel about dental care in the UAE. Special kudos as well to his nurse, Leena! She was very professional and kind as well.

Dr Aqeel Farooque

Endocrinologist, Paediatrician

Dr. Aqeel Farooque is an outstanding and highly professional doctor. I was concerned that my son might be experiencing early puberty, and Dr. Aqeel carefully reviewed all the required tests and imaging with great attention to detail. He discussed everything thoroughly, asked very precise and thoughtful questions, and addressed all my concerns clearly. What I appreciated most was his calm and reassuring approach. He explained the findings in a clear and professional way and thankfully reassured me that my son does not have any health issues. His knowledge, accuracy, and genuine care truly stand out. Dr. Aqeel is extremely knowledgeable, attentive, and compassionate. I felt fully supported and confident in his opinion. I highly recommend him to any parent seeking expert guidance in pediatric endocrinology.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

This is the first time we experiencing very bad customer service from Prime, not a delay, not caring the patients, not considering the value of time for any patient. the consultation itself taken time, after that we had to wait for more than 45 minutes till nobody came to give the nebulization for my daughter, I had to leave the clinic without taking treatment. The nurse mentioned you go and tell the reception not register more customers as there is crowd, which they are not able to manage. They are not well-versed to how to handle the crowd and provide customer service, better you change the nurses who are not good enough to handle the crowd, or you manage the appointments the way they can manage.

First Psychiatry Clinic

Psychology, Psychiatry

I want to say thank you from my heart. Today I was in a very bad situation and feeling a lot of anxiety and stress. I also don’t have money, but when I called you and asked for help, you were kind to me and you helped me. You did not say no. Your kindness made me cry because it reminded me that there are still good people in this life. Your help today really meant a lot to me, and it came at a very important moment. I am truly grateful for your support and understanding. Thank you so much for everything you did for me. May Allah bless you all for your kindness and compassion. With sincere thanks

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

Dr. Denisse is a well-rounded professional doctor. He discussed matters with my health and laboratory results very well, in such a level that I am fully understand it. This doctor is very compassionate to all her patients you can fell him during every conversation. He speaks clear enough and he entertainment my questions and clarification. He don't felt hurry even though there is a lot of patients queue he will ensure that your time visiting him is make you comfortable despite of sickness. I visit some Filipino doctor but I can fully attest that Dr.Denisse is best.

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

The dentist and staff were amazing with our baby and my husband! 😊 So gentle, patient, and professional. Really appreciate the care and attention everyone received. Thanks for making it a positive experience for the whole family!😊 They made the experience so smooth. - We’re really happy with the care and attention our baby received. Thanks for making it a positive experience! - The clinic is so welcoming and kid-friendly! 👍 Great job making our baby feel comfortable. - Appreciate the clear explanations and care taken with our baby’s teeth. Thank you!

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I am very satisfied with my consultation with Dr. Seema. She is a highly professional and knowledgeable ENT specialist who listened carefully to my concerns and explained everything clearly. Her approach was kind, patient, and reassuring, which made me feel comfortable throughout the visit. The diagnosis and treatment plan were clear and effective. I would definitely recommend Dr. Seema to anyone looking for an excellent ENT specialist.

Dr Mohammad Shahid Alam

Internal Medicine Doctor

Dr. Shahed is the best doctor I have been consulting since 2008. He is one of the most experienced and knowledgeable doctors I have ever met. He listens patiently to his patients and prescribes the most appropriate and advanced medications. Previously, I was taking more than 250 units of insulin, but now I am taking only 15 units. His guidance has helped me control my diabetes effectively, and I am now very close to reversing it.

Dr. Rabab Zaidi

Dentist

I had an amazing experience at Dr. Rabab. Im such a coward when it comes to any dental treatment, and not alot of doctors can tolerate it. But Dr. Rabab has such a way with patients with her kindness and patience and makes sure you are comfortable providing the best possible treatment for her patients.

Dr. Tara Bardawil

Dermatologist

Dr. Tara was recommended by a close family member and i did not hesitate to visit and try botox for the first time with her. I asked for a very natural result and that is exactly what i got, which makes me very happy. She is also very lovely and easy to talk to. I know i can trust her with my face.

Dr. Layale Al Mondalek

Family Doctor

Exceeded my expectation!!!! I am impressed!! Dr. Layale is by far one of the best doctor I have ever met in the UAE. Very professional, over knowledgeable, she digs deep to capture the roots of the problem, and makes her patients feel relaxed and comfortable.

Dr Rizwan Abdul Qazi

Gastroenterologist

Its amazing and 50 % my problem is solved and i feel light and satisfied in my 1st visit to meet dr rizwan Abdul qazi Gastrointrologest is very professional and well experience in his field and knows how to satisfy there patients in professional way.

Dr. Matthew Tytherleigh

General Surgeon

Dr Matthew took my health problem seriously and carefully listened to me when I was describing the history and symptoms. He did all necessary tests and was able to identify a core reason of the symptoms. Dr Matthew is very attentive to details

Dr. Noureddin Hussein

Dentist

Thank you so much, Doc, for the excellent work on my filling. It honestly feels like my tooth is brand new again—just like my original tooth. I truly appreciate your skill and attention to detail. Thank you for your excellent craftsmanship.