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  • User avatar

    Prime Medical Centre - Burjuman Mall

    Internal Medicine, Orthopaedic Surgery, + 6 more

    1

    Verified

    This is about my visit to motor city branch. Being pregnant, i reach the branch in morning for some blood tests, and come to know that i have to pay 20% copay, when it should have been covered 100% if the nurse had correctly entered it under “maternity”. I request the receptionist to get someone to rectify this and his response is that there is no one available, no contact number of the nurse or doctor to talk to, no alternative person who can rectify the insurance request, no intention to help at all. I go back home and request the call centre to get this blood tests cancelled so that i can proceed to another hospital due to the inconvenience i faced at prime, which is also not done after calling the customer care several times, the only answer i get is the nurse who entered is not on duty. So basically there is no alternate person to handle medical requests and the patient has to wait for the nurse to come back with no information on when she will. God forbid, it is an emergency, there is no person to help. I came to motor city branch because i used to see the doctor at other branch and wanted to continue with him, but this branch made my experience very inconvenient and disappointing. Also i made a complain through the customer care too, to which they said there will be an investigation and i will get a response within 24hrs, which i did not. I think same will happen with this feedback too!

    Seen for:

    Hashimoto's Thyroiditis
  • User avatar

    Prime Medical Centre Barsha Heights

    Cardiology, Dermatology, + 8 more

    5

    Verified

    Dr. Heidi Calixto consistently demonstrates a high level of professionalism and clinical competence in the field of Obstetrics and Gynecology. She exhibits strong diagnostic skills and sound clinical judgment, ensuring that patients receive safe, effective, and evidence-based care. She maintains excellent rapport with her patients, showing empathy, respect, and clear communication, which contributes to a positive patient experience. Her ability to handle sensitive cases with discretion and compassion is particularly commendable. Dr. Calixto is proactive in collaborating with multidisciplinary teams, ensuring smooth coordination of care and timely decision-making. She is reliable in fulfilling her responsibilities and adheres to hospital protocols and standards. Additionally, she shows initiative in continuous learning and staying updated with current medical practices, contributing positively to the department’s overall performance. Overall, Dr. Heidi Calixto is a valuable member of the OB-Gyne team, demonstrating dedication, professionalism, and a strong commitment to patient care.

    Seen for:

    Hysterectomy
  • MS

    Dr. Marvin Jed Soledad

    General Practitioner

    5

    Verified

    I had a very positive experience with Dr. Marvin Jed Soledad at Prime Medical Center Al Nahda. From the moment the consultation started, he made me feel comfortable and genuinely listened to my concerns. He takes the time to understand what his patients are going through and does not rush the appointment, which I really appreciated. Dr. Marvin Jed Soledad is very patient-oriented and explains things clearly in a way that is easy to understand. You can tell that he truly cares about helping his patients and making sure they feel reassured and well taken care of. He is also very accommodating and approachable, which makes the whole clinic visit much more pleasant. It’s not always easy to find a doctor who combines professionalism with genuine care and attentiveness, but Dr. Marvin Jed Soledad does exactly that. I’m very grateful for the experience and would highly recommend him to anyone looking for a thoughtful, compassionate, and reliable doctor.

    Seen for:

    Cold
  • User avatar

    Emirates Specialty Hospital - DHCC

    5

    Verified

    Here’s a polished review you can use on Google, Practo, or hospital feedback pages: Review: I had a very reassuring experience with this doctor for my hernia surgery. From the very first consultation, he explained every step of the procedure clearly and in a way that was easy to understand. His approach was very convincing and professional, yet he always made sure that I did not feel unnecessarily worried or anxious. He patiently answered all my questions and queries without rushing the consultation. What I particularly appreciated was the detailed discussion about lifestyle adjustments and precautions after the surgery, which gave me a lot of confidence about recovery and returning to normal activities. Overall, a highly knowledgeable and compassionate surgeon. I would definitely recommend him to anyone dealing with a hernia or similar surgical concerns.

    Seen for:

    Hernia
  • User avatar

    Prime Medical Center Ajman

    Ear, Nose & Throat (ENT), Cardiology, + 11 more

    2

    Verified

    I have had such a disappointing experience at the prime medical ajman branch with Dr. HUSSAIN ISMAIL , as soon i entered the room the doctor’s mood was very bad and his attitude was very rude, as a patient i was already not feeling well and he made my mental health & my mood so low & down, this is not a way a professional doctor should be behaving! No patient deserves to be treated this way, i will make sure i take my complaint to the Ministry Of Health & if needed i will take it to higher authorities ! I seriously believe the doctor should be called out for his behaviour & he should have the self realization of his mistake & apologize from his wholeheart & honesty! I need a positive reply as soon as possible, looking forward , thankyou!

    Seen for:

    Back Pain
  • User avatar

    UK Veincentre

    Vascular Surgery

    5

    Verified

    I had an excellent experience with my varicose vein treatment. From the very first consultation, everything was explained clearly, and I felt completely comfortable and confident moving forward. The doctor was extremely professional, patient, and attentive to all my concerns. The procedure itself was smooth and much easier than I expected, with minimal discomfort. The staff were all kind, welcoming, and supportive throughout the entire process. I truly felt cared for every step of the way. I highly recommend this clinic to anyone considering varicose vein treatment. It has made such a positive difference for me!

    Seen for:

    Varicose Veins
  • User avatar

    Prime Hospital Garhoud

    Endocrinology and Diabetes, Rheumatology, + 19 more

    5

    Verified

    Dr Wesam Gauda and his assistant ency are very professional and helpful to assist their patients. I had wonderful experience in my recovery. I would prefer prime hospital for everybody who are more concerned in having better time management or probook and better improvement. I also highlight one more aspect for the patients who are earning low salaries, they can get help from madad charity if you are matching there criteria. Alhamdullilah prime hospital and the Dr's and staff are serving this nation very well. Good luck prime hospital and I wish good health to all their patients.

    Seen for:

    Ankylosing Spondylitis
  • User avatar

    Prime Medical Center Al Nahda

    Cardiology, Dermatology, + 6 more

    3.25

    Verified

    Visit to the clinic was fine but waiting was a long wait I came to clinic at 5 pm and finished 7.30pm,seeing ent (doctor and nurse was excellent, well explained everything, internal medicine Dr. Rahul was also excellent also his nurse but waiting was a longer period . Pharmacy one staff Mr.Syed was really rude when asked regarding approval for my kids medicine but one female and other three male staff were friendly and understanding

    Seen for:

    Snoring Problems
  • User avatar

    Advanced Care Oncology Center

    Imaging (Scans), Oncology

    5

    Verified

    The service in this clinic super amazing from the doctors, nurse , staff and all the medical staff this is one recommendation to all medical staff very friendly thanks to all especially Madan celin and doctor Ismael and to all nurse who help me during my radiation therapy journey thank you so much all. God bless us all,

    Seen for:

    Radiotherapy
  • User avatar

    Ms Nihara Nisar Ahamed

    Physiotherapist

    5

    Verified

    I Came in with knee pain and within a few sessions I saw major improvement. The exercises and treatment really worked.My knee pain reduced significantly thanks to Dr Nihara with her proper guidance and treatment plan.She doesn’t just treat, she educate you on how to recover faster I highly recommend her .

    Seen for:

    Knee Pain
  • User avatar

    Dr. Randa Elshazali

    Dermatologist

    4.5

    Verified

    I’m very satisfied with my experience with Dr. Randa, who treated my scalp rash with great professionalism and care. She clearly explained my condition and provided an effective treatment plan that led to noticeable improvement. I truly appreciate her dedication and would highly recommend her to others.

    Seen for:

    Hair and Scalp Conditions
  • User avatar

    Dr. Hend Ahmed Zayed

    Obstetrician & Gynaecologist

    5

    Verified

    أود أن أشكر الدكتورة على اهتمامها الكبير وحرصها الدائم على راحتي أثناء العلاج. بصراحة أنا مرتاحة جداً معها، وتتعامل بكل إنسانية واهتمام، وما تقصر أبداً مع أي مريضة. شرحها واضح ودقيق، وتشخيصها موفق جداً، وهذا الشي خلاني أحس بالأمان والثقة. جزاها الله خير على جهودها، وأنصح بها بشدة 🌷

    Seen for:

    Irregular Periods
  • User avatar

    Dr. Murad Awam Abdunabi

    Orthopaedic Surgeon

    5

    Verified

    Dr. Mourad is an excellent person and equally an excellent orthopaedic surgeon . He is thorough, gives clear and honest answers and above all he has an excellent personality and inspires trust. I will highly recommend him to anyone.

    Seen for:

    Knee Replacement
  • User avatar

    Dr. Madeha Arif

    Dentist

    5

    Verified

    I have just completed invisalign treatment with Dr Madeha. She was attentive, explained everything well. It was easy to make appointments with her. She made sure that the treatment went well and quickly. I highly recommend her.

    Seen for:

    Invisalign
  • User avatar

    Dr. Arpita Jain

    Dermatologist

    5

    Verified

    The doctor is fit for her job, they explain well with regards on the diagnosis, they can give more insights, and help you understand more. Thank you Doc!

    Seen for:

    Allergies
  • User avatar

    Dr. Zara Ali

    Chiropractor

    5

    Verified

    The Doctor was very thorough and helpful and insured I always understood what’s going on and made things visual and clear

    Seen for:

    Neck Pain

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