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Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

Unfortunately the experience wasn’t great this time on multiple levels, hence feel the need for writing review as we are very regular at PRIME and have been going here for years with trust. Firstly the washrooms on 3 floor and M floor were not clean at all, I had to use it multiple times because of my condition and each time it was unhygienic. Secondly, I visited the doctor for a follow up but they charged me for consultation, my appointment was within seven days which they canceled and postponed twice because of doctors unavailability and then blamed me for not coming within seven days. I expected support on this from the customer service staff atleast when we spoke to him but he also couldn’t do much. Thirdly, the sick leave we applied for was received the next day as there was some delay in getting a stamp which the nurse informed us, but the sick leave came within seven days wrong dates and employer name, even though I had given correct information. Then they were blaming me saying you need to come in the morning for sick leave because at night time the transcriptionist or system might not work! Whereas I had been there at 6:15 pm for a 6:45 pm appointment which they gave me and made me wait till 7:25pm to see the doctor! This is very disappointing experience especially after being there so many times.

Dr. Ali Kassem

Cosmetic Doctor, Plastic Surgeon

I had a wonderful experience with Dr. Ali during my dermatology procedure. From the moment the consultation started, he was warm, approachable, and very engaging. He genuinely took the time to ask about my concerns, listened carefully, and provided honest, professional feedback without any pressure. What stood out the most was how light his hands were—the injections were barely painful, which made the entire procedure much more comfortable and reassuring. He clearly knows what he’s doing and explains things in a calm, confident way that builds trust. Dr. Ali truly focuses on finding the best solution tailored to your needs, not just offering a generic treatment. I felt well cared for, respected, and confident in his expertise. Highly recommended for anyone looking for a skilled dermatologist with an excellent bedside manner.

Dr. Valeria Risoli

Psychologist

I cannot recommend her highly enough. She is an exceptionally skilled and compassionate psychologist with an incredible depth of knowledge and preparation. From the very first session, I felt truly seen, understood, and supported. She combines professionalism with genuine warmth and empathy, creating a space that feels both safe and deeply respectful. What makes her truly outstanding is her remarkable intuition and clinical insight. She has an amazing ability to understand situations deeply and to foresee patterns and developments based on the information she gathers. Her guidance is thoughtful, precise, and always tailored to the person in front of her. You can truly feel that she cares, not only as a professional, but as a human being. Working with her has been a transformative experience

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

Very poor experience at the gynecology department counter and scanning room inside the clinic. The staff attitude was not at all satisfactory. They appear angry and pass on their work stress and busyness to patients who are only trying to ask basic questions. I understand staff may be busy, but patients are not responsible for that. We do not know clinic procedures, so asking questions is our only option. Instead of answering politely, staff react impatiently and get upset, which is not acceptable. Counters are often left unattended, and calls to the gynecology counter are never answered—I tried nearly 10 times in a week. This clinic seriously needs better patient handling and communication.

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

While the staff were helpful and professional, my experience with the GP, Dr. Nilesh Trivedi, was disappointing. This is the second time I have had a similar experience with him. He appeared disinterested and unengaged, and his responses were vague and very close ended. I repeatedly had to ask the same questions to get any clarity, which left me feeling confused and unheard rather than reassured. As a patient, I expect clear communication and attentiveness, especially during a medical consultation. Unfortunately, this was lacking, and it negatively impacted my overall experience. I wanted to share this feedback honestly, as it has now happened more than once.

Eastman's Smile Solutions Dental Clinic

Dentistry

A big thanks to Dr. Saba for doing an amazing job! This was my second journey with braces. 10 years ago I had them, but due to incomplete and improper treatment I was left with gaps and misalignment. I honestly wasn't sure if this attempt would work. But today, after 18 months, I finally got them removed and it feels amazing. Now I can smile confidently and actually show my teeth Every single visit was smooth and hassle-free. Big shout-out to the ortho team for making the whole experience so comfortable!

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

Amazing experience at the Polyclinic. From the moment I arrived, the reception team was welcoming, helpful, and very professional. The nurses were kind, caring, and attentive, making me feel comfortable and relaxed throughout my visit. Dr. Yarob is an excellent doctor — very knowledgeable about implants, gentle, and truly professional. The procedure was completely painless. The whole team works together beautifully, and you really feel cared for. Highly recommended.

Mediclinic City Hospital

Allergy Medicine, Anaesthetics, + 29 more

I had an excellent experience with Dr. Laila. She is extremely professional, knowledgeable, and compassionate. She took the time to listen carefully, explained everything clearly, and made me feel comfortable and confident throughout the visit. The clinic environment is welcoming and well-organized, and the overall care was outstanding. I truly appreciate her dedication and highly recommend Dr. Laila to anyone looking for exceptional medical care.

Dr. Annalisa Perego

Breast Surgeon, General Surgeon

Dr. Annalisa is truly a wonderful physician. She is incredibly knowledgeable and thorough in her examinations, and she always takes the time to explain everything clearly. She not only provides an accurate diagnosis and the best possible solutions, but she also manages the psychological aspect with great care. Whenever I visit her, I feel I’m in safe hands and genuinely comfortable. In short, she’s a great combination of expertise and compassion

Factor Smile Dental Clinic

Dentistry

I had my wisdom tooth removed at this clinic and the experience was excellent. The procedure was completely painless and very fast. Dr. Maria was highly professional, calm, and explained every steps clearly, which made me feel comfortable and safe. I truly appreciate the care and professionalism and would highly recommend this clinic.

Allied Medical Centre

Endocrinology and Diabetes, General Medicine, + 16 more

I simply LOVE your staff: Lizel really stands out with her genuine care, personality and makes the mammogram an experience to look for if she is there! Katarina for the sonogram was also amazing, explaining things with care, also ensuring the patient is comfortable… thank you for having the best staff! These 2 truly deserve a praise!

Dr Sameh Elgouhari

Internal Medicine Doctor

I was very impressed by how professional and attentive was Dr. Sameh , the treatment solved all my complains and he was very transparent. He explained every treatment I had to receive and always responded my questions. I will say I was able to meet one of the best doctors in dubai.

Dr. Rabab Zaidi

Dentist

Went to Dr.Rabab after a couple of bad experiences and was really apprehensive but from start to finish she was so very friendly and professional and made all my anxiety go away, as well as get rid of the pain. So grateful and will definitely be coming back for any dental issues.

Dr. Hamed Abbasi

Ophthalmologist

The doctor is a gentleman and very knowledgeable. He identified my eye problem in a single session and explained everything clearly. His guidance and direction were accurate and reassuring. I am very happy with the consultation and highly appreciate his professionalism and care.

Dr. Yarub Al Shammary

Oral & Maxillofacial Surgeon

Dr. Yarob is an amazing doctor — very kind, highly knowledgeable about dental implants, and extremely professional. The entire procedure was painless, and I felt comfortable and well cared for throughout. I truly appreciate her expertise and gentle approach. Highly recommended.

Dr. Meenakshi Sesama

Paediatrician

I had a great experience with Dr. Meenakshi at Prime Medical Center, Motor City branch. She is highly professional, attentive, and provides accurate, on-time solutions. Her approach is reassuring and efficient. I would definitely recommend her.