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Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

Unfortunately the experience wasn’t great this time on multiple levels, hence feel the need for writing review as we are very regular at PRIME and have been going here for years with trust. Firstly the washrooms on 3 floor and M floor were not clean at all, I had to use it multiple times because of my condition and each time it was unhygienic. Secondly, I visited the doctor for a follow up but they charged me for consultation, my appointment was within seven days which they canceled and postponed twice because of doctors unavailability and then blamed me for not coming within seven days. I expected support on this from the customer service staff atleast when we spoke to him but he also couldn’t do much. Thirdly, the sick leave we applied for was received the next day as there was some delay in getting a stamp which the nurse informed us, but the sick leave came within seven days wrong dates and employer name, even though I had given correct information. Then they were blaming me saying you need to come in the morning for sick leave because at night time the transcriptionist or system might not work! Whereas I had been there at 6:15 pm for a 6:45 pm appointment which they gave me and made me wait till 7:25pm to see the doctor! This is very disappointing experience especially after being there so many times.

Prime Medical Center at Zero 6 Mall, Sharjah, UAE

Cardiology, Dentistry, + 12 more

I’ve been a frequent visitor for nearly 15 years at Prime MC Arabian center. This was my first time at the 06 mall branch since my recent move. Overall staff interaction was good although the speed at which they work could be improved. My main dissatisfaction was Dr. Khalida. She was not friendly or comforting. She did not explain my diagnosis or my treatment. She dismissed me quickly without listening to me, I assumed it was due to her shift end. The chairs placed for patients to sit in her room were so far away from her desk, it was inconvenient to speak as I had a very bad throat and could not speak loudly. I doubt she heard anything I said and I had to keep repeating myself when it was painful to speak as it is. I have never experienced a doctor to be so distant and disinterested in their patient

Dr. Valeria Risoli

Psychologist

I cannot recommend her highly enough. She is an exceptionally skilled and compassionate psychologist with an incredible depth of knowledge and preparation. From the very first session, I felt truly seen, understood, and supported. She combines professionalism with genuine warmth and empathy, creating a space that feels both safe and deeply respectful. What makes her truly outstanding is her remarkable intuition and clinical insight. She has an amazing ability to understand situations deeply and to foresee patterns and developments based on the information she gathers. Her guidance is thoughtful, precise, and always tailored to the person in front of her. You can truly feel that she cares, not only as a professional, but as a human being. Working with her has been a transformative experience

Gyneco

Obstetrics & Gynaecology

I have been a patient of Dr. Maria for 4 years. She was recommended to me by another doctor friend to help with menopause symptoms following poor experiences with other doctors. Dr. Maria is very knowledgeable and showed great empathy. I felt like someone really understood what I was going through for the first time. She immediately got me onto the correct HRT which alleviated all my symptoms and improved my quality of life. She makes me feel at ease during routine appointments as opposed to feeling embarrassed. The team at Gyneco as very welcoming, friendly and professional. They are always available to assist. I highly recommend this clinic and Dr. Maria to others.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I had an excellent experience with Dr. Iza Roelle at Prime Reef Mall. From the moment I walked in, she made me feel comfortable, heard, and genuinely cared for. Dr. Roelle was professional, compassionate, and extremely knowledgeable. She took the time to explain everything clearly, answered all my questions with patience, and made sure I understood each step of my care. Her warm and reassuring approach put me at ease throughout the entire visit. I highly recommend Dr. Iza Roelle to anyone seeking exceptional obstetric and gynecological care — she truly goes above and beyond for her patients!

SKIN111 DIFC

Cosmetic (Aesthetic) Medicine, Dentistry, + 3 more

I had an excellent experience with my face laser sessions, especially thanks to my therapist, Nekhlia. She is extremely professional, gentle, and very knowledgeable. She took the time to explain the process, made sure I was comfortable throughout the session, and paid great attention to detail. The laser experience itself was smooth and effective, and I noticed great results. Nekhlia’s care and professionalism truly made a difference, and I felt confident and well taken care of from start to finish. I highly recommend her for anyone looking for a safe and effective face laser treatment.

Dr Tazeen Burhan

General Practitioner

Clearly I told doctor about fever that is ON/OFF for the last more than ten days, all other medicines given to me but nothing for fever, what I thought , with medication I will take rest and get well but when there is no medicine for fever, how to get well, I wasted my day of duty, other words, today's visit just waste of time and money, now again I'm in high fever, the moment I have the fever, I'm not in ambulance that I will reach to clinic, when I feel better little bit, I will

Prime Medical Center - Deira @Reef Mall

Cardiology, Dentistry, + 18 more

I had a prior appointment at 10:00 and arrived around 9:50. When I received the token for registration, it showed one customer awaiting. However, the person at the reception prioritized walk-in customers and kept me waiting. When I asked him, he said I was far below in the queue. If that is the attitude of the reception staff, then the hospital might as well abandon the appointment system. I had to escalate the issue with the admin who helped me with registration.

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

The doctor was not attentive at all during the whole conversation. His support staff and himself were occupied in their own world and when I asked about it, they said they have been busy so they are a little lost in their world. The doctor didn't listen to my concerns, rather he went on with explaining about what he feels as if it were a classroom session. I will never visit this dentist and will never recommend him to anyone.

Prime Medical Center - Al Barari

General Practice, Cardiology, + 6 more

Dr. Dhawal Bhakhda is an excellent orthopedic doctor. He listened patiently to my problem, took the time to understand my condition, and explained everything clearly. His approach was professional and reassuring, and the treatment he suggested was very effective. I truly appreciated his calm demeanor and genuine care. Highly recommended for anyone seeking expert orthopedic consultation..

Dr. Ubaid Shah

Neurologist

We visited Dr. Ubaid Shah for a pediatric neurology consultation for my son, Mohammed. Dr. Ubaid Shah was very professional, patient, and kind. He took the time to carefully listen to our concerns, explained the condition clearly, and made us feel comfortable and reassured throughout the visit. We truly appreciated his compassionate approach and expertise in pediatric neurology.

Dr. Tanvi Sood

Oncologist

From Day 1 Dr. Tanvi has been very supportive and accommodating. She made me feel comfortable by explaining each and every test, the reason behind the tests and the best options after the results. She is very patient and caring, I am so glad she's my doctor❤️

Dr. Lobna Sallam

Obstetrician & Gynaecologist

دكتورة لبنى سلام من افضل الدكاترة الى تعاملت معهم دكتورة رائعة متفهمة ومتمكنة جدا وتشرح كل شيء بهدوء وبطريقة طبية وكانت تجيب على كل اسئلتي واتصالاتي بكل حب الله يبارك فيها ويجزيها كل خير على عملها الرائع بكل ضمير وحب

Dr Arun Karanwal

Oncologist

Dr. Arun is very professional. He discussed and explained the available options of the care plan clearly, gave recommendation but considered and valued the patient's preference.

Dr. Aiat Saleh Chehadeh

Ophthalmologist

شكراً دكتورة آيات صالح على جهودك الطيبة وتعاملك الراقي جدا معي يا افضل طبيبة عيون عرفتها ❤️

Dr. Shima Sharif

Dermatologist

شرحت لي الدكتورة مسار العلاج الذي ستقدم عليه كما وضحت لي تأثيرات العلاج ومدة التشافي