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Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

I am very disappointed with the handling of my case. I was informed that my optical prescription requires insurance approval, even though I informed that it is covered once a year under my policy. The team at Prime Medical Centre submitted the request multiple times (around 7 times), and each time I received a message from the insurance stating that no prior approval is required and that I should proceed directly with the clinic. However, the clinic staff kept insisting that the insurance had rejected the request. Receiving the same confirmation from the insurance repeatedly while being told the opposite by the clinic is both confusing and frustrating. This reflects poor coordination and has caused unnecessary inconvenience to me and my wife. Such service is unacceptable, and based on this experience, I would not prefer to visit the clinic again. I request you to urgently investigate this matter, identify the root cause, and ensure that other patients do not face similar issues.

Mediclinic Parkview Hospital

Obstetrics & Gynaecology, Ophthalmology, + 3 more

Dr. Shayma Hampton for the last 7 years has been an incredible support not only for me but also for my husband. She is, without a doubt, one of the most caring, genuine, knowledgeable, and professional doctors we have ever come across. What truly makes Dr. Shayma special is the way she combines exceptional medical expertise with genuine compassion and care for her patients. She always takes the time to listen deeply, understand the root cause and create a personalized approach that makes you feel truly seen, supported and safe. Her knowledge is remarkable and has a beautiful holistic approach that looks at the whole person and overall wellbeing, not just symptoms. Dr. Shayma is the kind of doctor who makes you feel that your health genuinely matters to her. Her professionalism, warmth, attention to detail and dedication are truly rare. We feel incredibly grateful and blessed to have Dr Shayma as our doctor and cannot recommend her highly enough. 💫

Dr. Shayma Lamya Hampton

Family Doctor, Functional Medicine Specialist

Dr. Shayma Hampton for the last 7 years has been an incredible support not only for me but also for my husband. She is, without a doubt, one of the most caring, genuine, knowledgeable, and professional doctors we have ever come across. What truly makes Dr. Shayma special is the way she combines exceptional medical expertise with genuine compassion and care for her patients. She always takes the time to listen deeply, understand the root cause and create a personalized approach that makes you feel truly seen, supported and safe. Her knowledge is remarkable and has a beautiful holistic approach that looks at the whole person and overall wellbeing, not just symptoms. Dr. Shayma is the kind of doctor who makes you feel that your health genuinely matters to her. Her professionalism, warmth, attention to detail and dedication are truly rare. We feel incredibly grateful and blessed to have Dr Shayma as our doctor and cannot recommend her highly enough. 💫

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

I would like to express my sincere gratitude to Dr. Kapil Bakshi, Orthopedic at Prime Medical Clinic, Sharjah. I have been under his care since 2024, and I can confidently say that he is one of the best doctors I have ever met. He is very kind, supportive, and truly cares about his patients. With his guidance and expertise, my condition has significantly improved. His approach is not only professional but also compassionate. He treats me not just as a patient, but like family. That is how comfortable and supported I feel under his care. I highly recommend Dr. Kapil Bakshi to anyone looking for a reliable and experienced orthopedic doctor. Prime Medical Clinic is very fortunate to have such a dedicated and excellent Orthopedic Surgeon. Thank you, Dr. Bakshi, for your continuous support and care. May God bless Dr. Kapil Bakshi with good health, and continued strength to help and heal more patients.

Dr Kapil Bakshi

Orthopaedic Surgeon

I would like to express my sincere gratitude to Dr. Kapil Bakshi, Orthopedic at Prime Medical Clinic, Sharjah. I have been under his care since 2024, and I can confidently say that he is one of the best doctors I have ever met. He is very kind, supportive, and truly cares about his patients. With his guidance and expertise, my condition has significantly improved. His approach is not only professional but also compassionate. He treats me not just as a patient, but like family. That is how comfortable and supported I feel under his care. I highly recommend Dr. Kapil Bakshi to anyone looking for a reliable and experienced orthopedic doctor. Prime Medical Clinic is very fortunate to have such a dedicated and excellent Orthopedic Surgeon. Thank you, Dr. Bakshi, for your continuous support and care. May God bless Dr. Kapil Bakshi with good health, and continued strength to help and heal more patients.

Prime Medical Center Sheikh Zayed Road

Dentistry, Cardiology, + 14 more

Visited the dentist for cleaning, check a moving tooth, filling, and extraction. I co-paid (insurance covered) for consultation and 2 x-rays. No cleaning, no tooth filling, no extraction, just referred to another dentist in another branch. It wasn’t logged in the doctor’s and was sent to cashier and reception. Went to the reception to have it scheduled, receptionist was busy. So I asked, hoping they’d get the hint of assisting me because I was in front of them and they’re serving no one else, “can I book it through your call centre?”. The male receptionist looked and said “yes”. So i walked away, and a few steps away only did he offer, “but i can book it for you here, but you can also call”. It was as if he is too busy for other things instead of the patient in front of him. This is a bit frustrating. Because no service was done, i spent for basically nothing. And was badly served.

Prime Medical Center at Zero 6 Mall, Sharjah, UAE

Cardiology, Dentistry, + 12 more

the Dr Rayan Salih was really welcoming and listened to my concerns and did the needful.Today, 11th I went in for a follow up with the dr and for an extension of the sick leave. The consultation and everything went well but at the cashier today the staff was rude and I was asking him to provide me with the sick certificate so that i could get the attested certificate from mohap but he told me he cannot give me the sick certificate like that and was so impatient and rude and stressed on making the payment. he told me the sick certificate that is used to get the attested certificate must be also attested. giving false information and deviating things is not a good gesture from the front end staff. however , I paid and left without arguing since i was already tired and exhausted from my illness. Thanks, Arya L.

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

I had a bad experience just for taking a flu vaccine. They scheduled me for the next day for a quick vaccination that should only take around 10 mins to 30 mins.  The Arab receptionist who assisted me looked like she didn’t like her job. She had very low energy, and I could barely hear her voice whenever I asked something. Then, she booked me with a doctor whose duty was almost finished. At the time I needed the doctor for my vaccine, she was no longer there because she had already left. The nurse in the treatment room kept telling me to come back the next day. I’m very disappointed with the experience.

Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

My dental visits have been a challenge lately, so I skipped my bi-monthly appointments with my previous dentist. The drilling was unpleasant, and the experience was discouraging. However, Dr. Emelee Jean manages to make it bearable and not a terrifying experience. She has a gentle touch and genuinely cares about our well-being and comfort. Her bedside manner is excellent. She thoroughly explains everything before the procedure, prioritizing the issues that need to be addressed and involving us in the process.

Dr Aditi Soni

Dentist

I had a great experience with my dentist and the entire clinic staff. The dentist Dr.Aditi was very professional, patient, and explained every step of the treatment clearly, which made me feel comfortable and relaxed. The clinic was clean, modern, and well organized, and the staff were friendly and welcoming from start to finish. The treatment was painless, and I’m very happy with the results. I highly recommend this dental clinic to anyone looking for quality dental care and excellent customer service.

UPANDRUNNING Medical Center LLC

Pain Management, Chiropractic, + 9 more

I had a great experience at Up and Running JGE: from the registration phase to stepping into the treatment room, the staff has been nothing but welcoming, approachable and easy to speak to. Tom is a great therapist, knowledgeable, extremely polite and very patient. I suffer from lower back pain and I can already feel the difference, after just one visit. The portal where to access my at-home exercise is also brilliant and very useful in tracking my daily routine. Thank you team!

Dr Wassim Altroudi

Ophthalmologist

My recent visit with Dr. Wassim was an excellent experience. He was professional, attentive, and took the time to explain everything clearly and patiently. I truly appreciated his caring approach and the way he made me feel comfortable throughout the consultation. The clinic was well organized, and the overall care was outstanding. Highly recommended.

Dr. Chethan Gopalakrishna

Orthopaedic Surgeon

I cannot praise Dr. Chetan enough. He has a wonderfully calm personality and explains everything in a clear, comprehensive manner. He never prescribes unnecessary medication or creates extra stress. I highly recommend him to anyone. A big thank you to my friend for recommending Dr. Chetan — I’m truly glad I visited him.

Dr. Daria Gusakova

Endocrinologist, General Practitioner

I am very pleasant with Dr. Daria Gusakova’s appointment. The doctor was very attentive, kind and totally involved in my question. Treatment was scheduled and high-level care was provided. I came out of clinic full of strength and joy. I thank the doctor for his professionalism and love for his work and his patients.

Dr. Rania Al Janabi

Obstetrician & Gynaecologist

It was my first experience with Dr. Rania, and I truly appreciated her professionalism and compassion. She genuinely understands her patients’ feelings and concerns. My case was critical, but she acted promptly to minimize the complications and provided excellent care and follow-up throughout the treatment process.

Dr. Khadija Abdool Abdelbary

Paediatrician

Dr. Khadija gave me her time and listen to evey detail carefully. I like that she is working on providing a long term treatment and is taking gradual thoughtful steps. I recommed visitng her, she is very compassionate and will follow up on the treatment and monitor every development.