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Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Please keep in mind that my rating has nothing to do with the staff and doctors that attained to me during my visit. My bad experience was after my visit, I paid for my sick leave which usually take less than 5mins to receive once you’ve made the payment to MOHAP. Once I left the hospital I waited till the evening around 6pm I call the customer service the Asian guy ( Indian) who picked my called told me it takes 24hr and he seems not wanting to assist, once I told him that I often apply it by myself and told him about the time frame he said he will check with the clinic and get back to me. Came back to me and repeated himself and I did the same, the he didn’t have anything else to say but to transfer me to the clinic. Fast forward to the clinic I spoke their supervisor on duty VERY UNPROFESSIONAL sanja or sajav… I forgot her name too she told me it takes 24hr and the guys at the clinic already informed it takes 24hr, I told her I often apply it by myself and it doesn’t take that long and she told me it has been apply they are just waiting to receive it. I told her she was wrong with MOHAP once the payment is received you instantly receive a notification has been approved then your sick leave follow. She told me she has to check with the nurse, I told her it’s not the nurse applying for the sick leave you’ve a particular staff that does that. Then I knew something wasn’t right, I told her if it has been applied send me the Application Number I’ll verify it on my end she said she doesn’t hav access to it she will ask and get back to me. I waited for and hour and I decided to go to the clinic. On arrival to the clinic I met Mosiz very nice guy and always assist me and my family, I explained to him the situation and he came back to saying wait 5mins you’ll get your sick leave. And guess what they had not applied for it as i thought, mind you my state Dr Avinesh said I need to have a bed rest not to strained my thigh and I had to come all the way to the clinic just for them to apply a sick leave I had paid since morning. If that supervisor was professional she would have just been honest with me and I would have known what to say to my company once they asked for the sick leave. But she thought she is so smart. I’m really pissed and disappointed.

Dr. Shalini Verma

Obstetrician & Gynaecologist

Dr. Shalini Verma is nothing short of a blessing for our family. My wife had a high-risk pregnancy, with complications including high blood pressure and thyroid issues, making the situation extremely critical and challenging. From day one, Dr. Shalini handled everything with exceptional medical expertise, calm confidence, and constant vigilance. Despite the risks involved, she planned and monitored the pregnancy with great precision and ensured timely decisions at every stage. The surgical delivery was remarkably smooth and painless, a true reflection of her experience and skill. Beyond her clinical excellence, what truly stands out is her empathetic nature, clear communication, and reassuring presence, which gave our entire family immense confidence during a very stressful time. Because of her dedication and careful handling, both my wife and our baby are healthy today. We are deeply grateful to her and strongly recommend Dr. Shalini Verma to anyone — especially those facing high-risk pregnancies — who needs a doctor they can trust completely.

Prime Medical Center Jumeirah

Cardiology, Dermatology, + 6 more

I am writing to express my disappointment with the service I received at the lab during my recent visit. I was informed that I would need to wait approximately 30 minutes, as I would be accommodated in between scheduled appointments. I understood this and agreed to wait. However, I ended up waiting for almost two hours while experiencing significant pain in my lower abdomen, which was the reason for my clinic visit. During this time, I was instructed to drink a large amount of water and continued waiting in discomfort. Despite the staff being aware that I was in pain and seeing my condition, I was repeatedly ignored and not given any updates or assistance. I understand that clinics can be busy, but waiting for such an extended period while in pain, without proper communication or consideration, was very distressing. I am extremely disappointed with the level of care and service provided. I hope this feedback will be taken seriously and used to improve patient care in the future.

Dr Saeed Mehboob Khan

Ophthalmologist

Doctor prescribed two optical glasses, one progressive lenses for far sighting and reading, and the second was a working distance lenses. After getting the two pairs from the optics shop , the progressive one worked fine but the Second for working distance the vision is blurry and I am not able to use because the doctors prescription turned out to be incorrect as he admitted himself. This was really frustrating as I payed a large sum of money for the lenses. I revisited the doctor and he realized that it’s his mistake once he checked the prescription and compared by the measurements he wrote down in my file. I did new lenses with correct measurements and I had paid again as the optician shop the wrong measurements is not covered under warranty. I request a compensation on double pay!

Advanced Care Oncology Center

Imaging (Scans), Oncology

would like to express my sincere appreciation to the radiation oncologist Head of the Oncology Department Dr Ismail ghorbel for the outstanding leadership, medical expertise, and compassionate care provided throughout my treatment journey. Your professionalism, clear communication, and dedication to patient-centered care truly made a the journey much more manageable and reassuring. I would also like to extend my heartfelt thanks to the nurses and all staff members at the oncology center. Their professionalism, punctuality, kindness, and constant support never went unnoticed. Every interaction was handled with respect, empathy, and efficiency, creating a safe and comforting environment for patients

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I would like to express my deepest and most heartfelt gratitude to Dr. Falahunisa Shaikh for the exceptional care, dedication, and support she provided throughout my pregnancy and delivery. Her remarkable expertise, confidence, and calm reassurance made all the difference and played a vital role in helping me achieve a safe and successful normal delivery. I am truly grateful for her professionalism, compassion, and genuine commitment to her patients. I wholeheartedly recommend Dr. Falahunisa Shaikh to anyone seeking a highly skilled, caring, and trustworthy gynaecologist.

Dr Shouku Dental & Implant Clinic

Dentistry

I’ve had an amazing experience with dr shouku. He’s very committed to his work, which is clearly visible in the service provided. Dr. Shouku is the only person I would blindly trust with my teeth. The staff is also very friendly and welcoming. I would definitely recommend the clinic and Dr. Shouku. I plan on getting Invisalign done by him and so far I’ve had my Invisalign consultation, where I was shown what my teeth would realistically look like after the procedure using the itero machine. He customized the results to make it my dream smile and to make my dream a reality.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I am extremely grateful to Prime Medical Hospital for the excellent care I received during the birth of my baby. From admission to discharge, the entire experience was handled with professionalism, compassion, and efficiency. The doctors, nurses, and support staff were incredibly kind, attentive, and supportive, making me feel safe and well cared for at every step. Thank you to the whole Prime Medical Hospital team for making my childbirth experience positive and memorable.

Dr Mahtab Zarei Moradi

Obstetrician & Gynaecologist

I had a C-section with Dr. Moradi. My water broke during the night, and I went to the labor room, where she examined me and explained that both a natural delivery and a C-section were possible. I chose to proceed with the surgery. It was my first time meeting her, but she explained everything clearly and made me feel calm and reassured. She is very professional and experienced. The operation went well, and I felt good afterward. My recovery was smooth as well.

SKIN111 @ Home

Beauty Therapy, Cosmetic (Aesthetic) Medicine

I had a great experience with Skin111’s home IV drip service. Nurse Milu came to my home and was extremely professional, kind, and gentle throughout the process. She explained everything clearly, made me feel very comfortable, and ensured the service was done safely and smoothly. The entire experience was stress-free and convenient. Highly recommend Nurse Milu and Skin111 for anyone looking for reliable home IV drip services!

Medi Sense Clinic

General Medicine, Occupational Medicine, + 8 more

I was well welcomed by the reception staff who were smiling and very helpful in all my process and continually checking on me and assuring me in what process they are and they apologise also if they were late in process which they were not And I'm really thankful and happy for the service I received from this clinic. And special thanks to doctor Olga she was very kind , professional and dealt with me in very good way.

Visited Dr Natalia Spierings for the first time today and immediately felt comfortable and safe speaking with her. She was extremely knowledgeable about the issues I was experiencing and clearly very experienced. I left feeling reassured, supported, and confident that the treatment she prescribed will work. She also encouraged me to reach out to her with any questions or concerns while in her care.

Dr Rachel Kaminski

Pulmonologist

Dr. Rachel always takes perfect care of me and my asthma. I became very anxious because of the asthma and Rachel is the perfect doctor to also look at my mental state while giving me the perfect treatment to get better. Right now the asthma has nearly gone away. Before having Rachel as my main doctor it was a rollercoaster ride with symptoms during day and night. Thankfully I am in good hands now!

Mrs Sarmistha Mitra

Holistic Therapist

I signed up for Saarmishthaa’s DecodeYou life mastery program, honestly, I have never done such a deep level of work on myself. I had gone for many kinds of therapeutic sessions in the past. But nothing ever like this. The program revealed my subconscious map and through deep neuroplasticity we have done a reset which helped me gain back my inner peace and power.

Dr. Andoni Diaz

Family Doctor

I had a few concerns that were worrying me, but Dr. Andoni listened very carefully and explained the symptoms and possible causes in detail, which really gave me peace of mind. He even had me take tests to make sure nothing serious was going on. Overall, he’s a great great doctor, very few take the time to truly listen to their patients!

Prof. Dr. Amir Nisar

General Surgeon

I had a very good experience with Dr Amir Nisar. He was very clear, thorough in explaining everything and took the time to reassure me. This really helped ease my fears that I had previously and I felt confident that I was receiving the best possible treatment. I appreciate his professionalism and care.