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Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I had an appointment today with the urologist Dr. Abu Talib, who sits at the Arabian Center branch of Prime Medical. I visited him, saw his face, exchanged a couple of words. He asked me two questions and prescribed an ultrasound and a test. However, the doctor who was supposed to perform the ultrasound was not available, and I was told to come back tomorrow. Unfortunately, tomorrow wasn’t possible for me due to other commitments. I mentioned I would consult another doctor. At that point, he told me I had to pay for the consultation charges, despite not prescribing any medicine or providing any treatment. On top of that, he spoke to me very rudely. You can check my history—I’ve been using Prime Medical for a long time, including the Nadha branch, Arabian Center branch, Al Warqa branch, and Prime Hospital. You can check this under my registration number. I felt extremely bad about how the doctor behaved. Then, Mr. Ala helped me, and I consulted Dr. Saboor Rizvi Syed at the Prime Medical Reef Mall branch. Please ensure you follow up with the doctor to understand why he behaved so disrespectfully toward me.

Dr. Shalini Verma

Obstetrician & Gynaecologist

I am deeply grateful to Dr. Shalini Verma for her exceptional care and guidance throughout my pregnancy. From the very first consultation to the delivery day, she was calm, attentive, and incredibly reassuring. What truly stood out was her ability to make timely, well-judged decisions at every crucial moment. She never rushed anything, yet never delayed what mattered. Her clarity in explaining situations, treatment options, and next steps gave us immense confidence and peace of mind during a phase filled with natural anxiety. Because of her vigilance, experience, and proactive approach, my pregnancy progressed smoothly, and I was able to deliver a healthy baby right on time. She balances medical expertise with genuine empathy—something every expecting parent hopes for but rarely finds so consistently. We will always be thankful to Dr. Shalini Verma for safely guiding us through one of the most important journeys of our lives. I would wholeheartedly recommend her to any expecting mother seeking not just a skilled gynecologist, but a doctor who truly cares

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Dear Prime Services Team, I am writing to express my disappointment with the service I received during my recent visit. I had an appointment for my child scheduled at 7:40. Due to personal reasons, I informed your staff in advance that I would be coming as a walking customer. Despite arriving on time, several patients who came after us were allowed to see the doctor before my child. As a result, my wife, my child, and I had to wait for almost one hour before being attended to. This situation was extremely inconvenient, especially with a child. Additionally, I noticed that only one staff member was handling customer service at that time, which led to a very long waiting queue and added to the delay. Overall, the poor queue management and limited staffing made the experience very unpleasant. I believe the management needs to seriously review and improve the appointment handling and customer service process to avoid such issues in the future I hope you will take this feedback seriously and work towards improving the quality of service.

SKIN111 Palm Jumeirah Mall

Beauty Therapy, Breast Surgery, + 6 more

I am absolutely thrilled with the results of my first BBL (BroadBand Light) face treatment with Kaye! After just two session, the dryness of my skin is completely gone, and my skin now has a beautiful, healthy glow. Pimples have significantly reduced as well, which is something I’ve struggled with for a while. Kaye did an incredible job throughout the whole process. She was so gentle and professional, making me feel completely at ease. She took the time to explain everything that was happening during the treatment and what I could expect afterwards, which I really appreciated. In addition to the treatment itself, Kaye also recommended an aftercare routine that worked perfectly for my skin. Her knowledge and expertise are truly impressive, and it’s clear she really cares about her clients’ results. I’m so happy with how my skin looks after just one session, and I can’t wait to see even better results in the coming weeks. Highly recommend Kaye for anyone considering a BBL treatment!

Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

When I was given injection the nurse dropped some liquid side on the floor. I said oh ! Bus she picked it up and continued. Needle was in my arm but syringe side should have replaced.. it’s still not acceptable. It’s too late. What responsibility will you take if I get infected. I’m very much concerned. Some nurse are so good. It’s my first time that I saw her. About cashier. I’ve been requested invoice for sick leave. I spoke to the cashier who is philipina process my payment right after finished my payment. I waited whole day nothing find in my email. I called via phone call for three time. Still haven’t find any. I emailed help desk and no reaction. I AM STILL WAITING INVOICE FOR SICK LEAVE!!! WHAT IS THIS CUSTOMER SERVICE. Usually I understand they are busy it’s understandable. But this time multiple things … it’s terribly bad.

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I would like to sincerely thank Dr. Kimlin George for the exceptional care and professionalism she provided during my recent visit. From the very first consultation, she was incredibly informative, patient, and thorough in her assessment. She took the time to listen carefully to my symptoms, explained everything clearly, and ensured I fully understood both the diagnosis and treatment plan. This is the first time I’ve felt that such proper care and genuine attention were given to my balance and vertigo concerns. Her methodical approach and depth of knowledge gave me great confidence and reassurance. I left the appointment feeling satisfied, well-informed, and optimistic about my recovery. I highly recommend Dr. Kimlin to anyone dealing with balance disorders or vertigo, you will be in truly capable and caring hands.

Eastman's Smile Solutions Dental Clinic

Dentistry

Dr. saba has been my orthodontist for the past 18 months , the most memorable months of my life. I’ve always had very messed up teeth. Also, the nurses and the rest of the staff are the sweetest. My braces journey was actually so much fun! They were finally taken off yesterday & I feel like a new person now, I just can’t stop smiling, my teeth look so perfect. Thank You so much Dr. Saba for being so understanding & caring about my situation, no one would’ve been able to do it like you did. I’ll always be grateful to you for that .

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

The doctors who assisted me during my surgery were very professional. From the beginning up to now, I feel like they treated me as part of their family, not just as a patient. That’s why I felt comfortable and confident that I was in good and safe hands. Thank you to my surgeon, Dr. Verushka, and her team. Even if our families cannot take care of us because they are far away, at Prime Hospital they will take care of you so you won’t feel the loneliness of being away from your family, who should have been by your side.

First Psychiatry Clinic

Psychology, Psychiatry

First Psychiatry Clinic provides a calm, welcoming environment with a highly professional and compassionate team. The psychiatrist took the time to listen carefully, explained everything clearly, and made me feel comfortable throughout the consultation. The staff were respectful, organized, and supportive from scheduling to follow-up. I truly felt heard and understood, and the care I received was thoughtful and effective. I would highly recommend First Psychiatry Clinic to anyone seeking quality mental health care.

Dr Azenith Limpalan

Paediatrician

Thanks to Dr. Azenith, her response to my son’s illness and concerns truly showed how much she cares for her patients—especially children. She takes the time to listen and never rushes, which is why we decided to change my son’s pediatrician and are so grateful we found Dr. Azenith. She is kind, attentive, and treats my son appropriately, always giving the care he truly needs. Thank you, Dr. Azenith, for always being available on Wa whenever I worry about my son. God bless you and the entire team.

Mr Sherif Awad

General Surgeon

Excellent experience with Dr. Sherif. From the very first consultation, he explained the entire procedure clearly and thoroughly, making sure I understood every step. He was always patient and took the time to answer all my questions, which gave me great peace of mind throughout the process. I truly felt well cared for and confident in his expertise. I highly recommend him to anyone looking for a knowledgeable, attentive, and professional surgeon.

Dr Mohamed Rafique Peer Mohamed

Pulmonologist

DR.MOHAMED RAFIQUE PEER MOHAMED is an exceptionally professional pulmonologist who genuinely cares about his patients. He takes the time to listen, asks the right questions, and pays close attention to every detail. You never feel rushed, and his explanations are clear and reassuring. It’s obvious he is highly knowledgeable and fully invested in patient outcomes. I felt supported, understood, and in very capable hands. Highly recommend.

Dr. Andoni Diaz

Family Doctor

Excellent experience. The doctor was outstanding, very professional and truly caring. The treatment and attitude were impeccable, and he took the time to listen carefully and explain everything clearly. The service was extremely fast and efficient, with no unnecessary waiting time. I will definitely come back. I can finally say that I have found my trusted family doctor in Dubai. Highly recommended.

Dr. Shan Mammen John

Dentist

One of the best orthodontists I’ve come across. Very calm, approachable, and genuinely cares about patients. From the first consultation to follow ups, everything was smooth and well explained. You can clearly see the experience and expertise in the way treatment is planned and executed. Highly recommended for anyone seeking reliable and long term results.

Dr. Miguel G. Bravo

Plastic Surgeon

Dr. Miguel is an outstanding plastic surgeon who combines professionalism, precision, and genuine patient care. He explains procedures clearly, pays great attention to detail, and ensures patients feel safe and comfortable throughout their journey. I highly recommend him for anyone seeking natural, high-quality aesthetic results.

Dr Rizwan Abdul Qazi

Gastroenterologist

I’m very grateful to Dr. Rizwan for helping me finally understand a long-term health concern I’d been dealing with for months. He listened carefully, asked the right questions, and explained everything clearly. Very thorough, knowledgeable, and easy to talk to. I finally feel like I have clarity about my health.